|September||Best time to beat the crowds with an average 14% drop in price.|
|August||Most popular time to fly with an average 15% increase in price.|
Average price of a round-trip
|$336||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 48m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($210), United Airlines ($262) and Frontier ($305).
From Philadelphia to San Jose, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from San Jose back to Philadelphia , the best deals are generally found on Thursday, with Monday being the most expensive.
When flying out of Philadelphia you will be using Philadelphia, often referred to as Philadelphia Airport. You will be landing at San Jose, also known as San Jose Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Philadelphia to San Jose.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Jose from Philadelphia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Jose with an airline and back to Philadelphia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Jose from Philadelphia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Staff has been amazing from start to end. From check-in to onboard the plane, everyone was courteous and a delight! You’re a winner Alaska Airlines!!!!"
Pros: "Entertainment system."
Cons: "Cabin crew."
Pros: "The flight was less than half full, first time in years I’ve had that experience. Everyone had space to be comfortable. Crew AND passengers were all polite and relaxed. Cheese and fruit tray was delicious. Free texting and entertainment for your own devices."
Cons: "It took me awhile to access the free entertainment available for our own devices, but then it was great, including Oscar nomination movies and wide variety of tv, documentaries etc"
Pros: "Crew was amazing and so polite. Seats are really comfortable."
Cons: "Everything was perfect."
Pros: "Roomier than most flights. Pilot explained a delay. Friendly staff. Order what you want when you want on screen."
Cons: "When I asked a flight attendant to pour water in my own reusable cup she frowned and told me to use new plastic cups each time. I told her I’d rather not have water."
Cons: "The stewardess, the time waiting on the tarmac and the many, many, many delays. Also my seating in the middle seat. I am elderly and handicapped and I requested a change and was turned down by the stewardess in very clipped tone of voice."
Pros: "There was an infant in the seat next to mine and before I ever got to it I was moved to first class. It was a classy move. I will fly Alaska airlines anytime!"
Pros: "Very curtious employees. Seat room was better than most."
Pros: "Great crew! On time professional Food average. Excellent pitch for the Alaska Mileage plan and credit card"
Cons: "for a 1 hour flight, you could add more frequent services from Reno to SJC. This will help remove traffic from the roads during long weekend and encourage more travel to Reno/Tahoe area from those of us who don’t prefer driving in traffic"
Cons: "It would be great if there was power outlets for notebook on board/"
Pros: "Got exit row seating (16C) and crew was good."
Cons: "Wifi isn't reliable near Cabo - so get your movies and messages in! Restroom in the back made using it at times (drink service) impossible for 10+ minutes."
Pros: "Great seats, excellent crew, food and drinks were great..."
Cons: "Boarding wasn't good. Stuck outside on the jetway / tarmac in 90F heat for 10+ minutes in Cabo. Bad for kids and elderly - better to have everyone wait inside with the AC on until the plane is ready!"
Pros: "We were on our way to a bachlorette party and the crew was really fun and adding to the whole experience."
Cons: "I expect Alaska Air has made a tidy sum from passengers who have to rebook when they depart the gate early."
Pros: "Excellent service, timing, crew amiability."
Pros: "Donny was the best crew member. Everyone was very nice and very attentive. Restroom was very clean and the whole plane was very well maintained."
Cons: "Flight was delayed for 1h, you had to pay for food and entertainment for a 5h flight"
Pros: "I always love the food in first class on Alaska. Great crew."
Cons: "Rattle and vibration noise on lift off in plane. Don't know where it came from but as much as I fly, I've never heard it before."
Pros: "Staff was very friendly."
Cons: "No usb cords."
Pros: "The only thing I didn't agree with was we asked to change my dads seat to a seat more room bc he had hurt his back while on vacation the seat was open that we wanted but they still charged $50.service charge."
Cons: "Service was excellent"
Pros: "Nothing remarkable."
Cons: "Difficult getting seats together. Had to call airline directly to obtain seats together. Could use a bit more leg room."
Pros: "Kindness to a mum traveling along"
Cons: "More snacks!!"
Pros: "I liked being able to check in on line ahead of time. Boarding was efficient ."
Pros: "They were on time. We went economy. We got what we paid for. Brought our own lunch. I would recommend it. Flight attendants were good. No surprises!"
Pros: "Flight departed on time."
Pros: "Crew was friendly."
Cons: "Had a window seat, and the "wall" by the window was ice cold. I was wearing a windbreaker and was shivering the entire time. My feet were in thick wool socks and leather boots, and even so they were freezing! This did not happen on my previous flight with Alaska, so I hope this is an isolated experience just for this particular plane."
Pros: "I made multiple requests for proper seating for my mother Flights going and coming, the crew tried to make up for incorrect seating of a sverely handicapped walker."
Cons: "Bad handicapped service, until too late"
Pros: "Not much the ability to log on to free movies was ok"
Cons: "Crew boarded us like we were cattle going to the slaughterhouse. Not a great way to end a wonderful vacation. In particular Kim was vary rude I understand it's a tough job but this is the profession they chose. Might not have been as bad had it not been for her."
Pros: "Friendly, charging outlets at every seat"
Pros: "This was my first time flying on a big commercial plane and having to deal with big airports. All in all, I had a great first time experience. The whole process made sense, it was fast, easy, everyone was friendly. I never had any hiccups or got lost. So thank you for making my first time so easy and for all the hard work all of you do to make that possible for everyone!"
Cons: "The plane left late but still arrived on time so I really don't count that as a criticism. If that's the worst thing you've done, then keep doing what you're doing because I have no problem at all with it haha. I will definitely be a repeat customer!"
Pros: "Everything was wonderful"
Cons: "the crew, especially the guy was so busy talking to the other crew members that he was just going through the motions of taking care of the people. I asked him what mountain that was outside the window. His response was "I don't know" and kept right on talking to his other helper. If a patron asks a question he should at least not give the impression that I was interrupting his talk with the other steward while serving"
Pros: "Always great service"
Cons: "Somehow I ended not sitting next to my companion. In my head if you purchase two tickets, they should automatically assume you want to sit together. I guess I needed to select seats before the flight."
Pros: "I like that they allowed active duty to board along with first class etc.."
Pros: "Flight attendants were very pleasant - much more pleasant than those on a different flight I had with a different airline. I really appreciated that:)"
Cons: "Odor of urine From bathroom"
Pros: "Great crew"
Cons: "Economy is tight, but that's why it's cheaper."
Pros: "Service was Horrible"
Cons: "Not a friendly airline at all. Book with someone else."
Pros: "That I arrived on time"
Cons: "That I can't find a flight to South Florida with you guys"
Cons: "3's a crowd man, bumper to bumper in those seats."
Pros: "For us there quickly and mostly in comfort"
Cons: "Too hot all flight, the vents blew hit air"
Cons: "Flight was cancled"
Cons: "No free wifi"
Pros: "I called to change seats for my wheelchair dad and was cheerfully well accommodated by customer service."
Cons: "When I initially placed the reservation online my dad was seated in a middle seat in the back with no options to change seats. I had to call customer service and they were very helpful."
Pros: "Flew to Seattle in the morning in a Southwest Cattle Car. Flew back on one of Alaska's new 737's. Really liked the cabin design. Cabin lighting was very impressive and very easy on your eyes. Well done Alaska!"
Cons: "I'm 6'-6", so more legroom would always be appreciated."
Pros: "Very friendly service. Attendants have God attitude. You can tell the employees are happy and paid well"
Cons: "The bean burrito they give out is just ok. I think it will be better if they just gave a small bag of potato chips or something else. It's free, so all you can do is not eat it if you don't like it I guess."
Pros: "I liked the selection of short films from SIFF, the crew was good."
Cons: "The cabin was a bit too chilly"
Pros: "Service was good"
Cons: "That you charge for the miles credit card"
Pros: "The crew was friendly and we were on time. there was no entertainment due to being a short flight, very understandable."
Cons: "The line to check in was horribly long & slow. Almost everyone in line was complaining & many were afraid they would miss their flight, including myself. I arrived 2 & 1/2 hours early & barely made it to my gate!"
Pros: "Seat comfort"
Cons: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "Great crew, snacks, comfortable flight."
Pros: "Friendly crew. Landed early."
Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Pros: "Good crew."
Cons: "Very tight spaces. No tv."
Pros: "Good customer service in person"
Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Cons: "Not much food offered on a long flight."
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Cons: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"
Cons: "Seat, did not get upgraded"
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "The flight was very on-time and it reached the destination even earlier than expected."
Pros: "I will know more on my flight back to my destination!"
Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "The turkey sabdwhich was tasty. Good movies."
Cons: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Cons: "No trash bag in my seat for puking or bubblegum"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Cons: "On time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Pros: "Airplane was good, boarding was fast."
Cons: "Poor leg room compared to jet blue"
Pros: "Comfortable seating and clean interior. Flight attendants are helpful and courteous."
Cons: "Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest."
Pros: "Got an upgrade to Comfort + Delta is the best major airline in USA for sure"
Cons: "2 of my 4 bags, which I checked in, were broken during my travel."
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Cons: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Cons: "after reaching the destination, it took a lot to open the airplane's doors and letting people out"
Cons: "Delta Flight #1661 I paid for 1st class. My first flight was late so I arrived at the gate after boarding began. When the gate attendant scanned my ticket another printed. When he handed me the ticket my seat had changed to seat 25E. I told the attendant that I had paid for first class. He asked me to step aside while he contacted his supervisor, Joe. Then I had to wait until ENTIRE flight had boarded which defeated part of the reason I paid for the upgrade. This was on top of the fact I was so thirsty because 1st flight didn't have drink service and because it was late I had to book it to the connection arriving sweaty, hot and needing to use the bathroom. I was told they had given my seat away to someone as a free upgrade. Joe offered me a $100 voucher to take other seat which was less than I paid for 1st class, plus the seat was a middle seat in the rear of the plane. When I told him as much, he tried to manipulate me by telling me that they would have to kick someone out of my seat. When I declined the downgrade, they made me stand by while they kicked someone out of my seat which was embarrassing and humiliating. Then, when they handed me a new boarding pass, it was not the seat I had paid for and selected, instead it was in the first row, which I’ve always hated because there is no under seat storage and I cannot keep my backpack with me. When I pay for first class, it is primarily so that I can board first and so that I have extra room to work (which I need access to my bag to do). While I was trying to take out the minimum of the things I needed from my bag and figure out how to manage without it, 3 times a flight attendant told me they had to take my bag (since I was the last person to board they tried to prevent me from using the bathroom and they were anxious to leave early). I tried to explain that Delta had prevented me from boarding earlier and that they gave away the seat I paid for which was NOT the first row."
Pros: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Cons: "Boarding was not well organized."
Pros: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Cons: "Only dislike was that the flight was ending other than that no problems"
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Pros: "the aircraft was fine. leg room was slightly larger than other commercial flight i took recently."
Cons: "the crew at the boarding counter was unhelpful. my girlfriend and i were rescheduled to a later flight and were randomly assigned to 2 separate seats. online seat selecting did not work at all."
Pros: "This was a routine fight that was handled well but Delta and crew."
Pros: "Awesome service in first."
Pros: "Even though we had to tax over to the de-Icing pad before we could take off from Philadelphia, we were still in the air by our original departure time. Our flight was accompanied by tail winds that got us to Detroit early giving me plenty of time to make my connecting flight."
Pros: "Everything was perfect!"
Cons: "Not one negative!!"
Pros: "The travel time was excellent, layover was quick, TSA was not bad at all.... The only problem I had was seat size... I'm 6'4 and both aisle seat was not I had was not comfortable... The layover flight from ATL to HOU wasn't assigned until I got to the desk before the flight... I guess I got to do a better job buying seats in the future"
Cons: "The spacing between the seats and in the aisles was almost nonexistent."
Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"
Cons: "There was no inflight entertainment for such a long flight."
Pros: "The crew"
Cons: "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
Pros: "That it actually happen. Poor communications from British Airways and American Airlines."
Cons: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"
Pros: "Nice crew, plane clean."
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("
Pros: "I really liked crew, fast boarding"
Cons: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Pros: "The flight was on time, nice crew."
Cons: "Only pretzels and drink on a 2.5 hour flight."
Pros: "The availability of entertainment on board. The hot meal was good."
Cons: "The seats were cramped for such a long flight."
Cons: "Food Seats so tight"
Pros: "It was always a close call and almost missed my flight"
Cons: "AA...they delayed flights and were very unprofessional. i will definitely choose BA over AA anyday."
Pros: "See above"
Cons: "See above"
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Cons: "The Crew Tried to take us from our seats so they could sleep in our seats. They tried to relocate us to the last row where the seats don't recline.they were very abusive and rude, we have it all on a body Cam and we'll lodge formal charges against American Airlines once we return to the States. Worse Trip EVER."
Cons: "Only half the crew worked"
Pros: "Didn’t expect a hot dinner or a breffy, so that was nice!"
Cons: "Felt crowded for such a long flight, but the flight crew was great."
Pros: "Empty seat by side"
Cons: "Overhead light not working TV screen not working Very average food"
Pros: "Crew was good, seats comfortable"
Cons: "my entertainment system headset plug was broken and didn't work - a problem for such a long flight!"
Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Pros: "Good legroom, nice crew, temperature was comfortable, arrived ahead of schedule even though we sat on the departure tarmac for at least 30 min after we left the gate."
Cons: "Sitting on the tarmac and no individual screens on one flight."
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "How nice the landing was. And how really sort it was"
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Pros: "Things went very smoothly."
Cons: "Long layover"
Pros: "We arrived safely and so did our luggage."
Cons: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "The food was better than other international flights I’ve been on."
Cons: "A “broken plane?” Are you kidding me? This was the explanation for a 3 hour delay. A European connection should have either rigorous maintenance routine and/or records or there should be planes ready to fill a unexpected need."
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Pros: "Crew was great, and flight was relatively on time."
Cons: "Itinerary I received was for British Airways, with whom I have always had excellent experiences. However, I discovered at check-in I would actually be traveling on American Airlines with a different flight no. I had already provided my BA flight numbers to family. No explanation was give to me prior to flight that this would be the case. Food was terrible- even for Coach class - I don't always expect a gourmet meal, but BA was consistently good in the past, so I had positive expectations. My personal entertainment system did not work properly so I could not use it."
Pros: "Much more room in seats than expected"
Pros: "Good seats with a bit more room than most planes. Very good staff onboard."
Pros: "When i got off the plane"
Cons: "Food was worse than prison food. It was a full flight and my entertainment screen did not work for half the flight from phl to man. Several times i was told its bein reset over the hours. Every other screen seemed to be working. I paid $1600 for this flight as it was booked a week beforhand as my mother got really sick and needed to be here. Honestly, never again. Over priced,horrible food and no workin tv. Expect more for the price. Will be my last time using them after years of doin so"
Cons: "Nothing. It was cancelled with little to none explanation"
Cons: "Outdated airplanes"
Cons: "I paid $20,for the in flight Internet and it didn't work. Neither did my monitor."
Pros: "When our flight was delayed in Denver the agent at the check in gate worked very hard to get our flight plans changed with as little impact as possible."
Cons: "We understand that delays happen but due to a delay on American Airlines we have lost our luggage and it doesn't seem likely it will be returned. We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."
Pros: "There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free."
Cons: "The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)"
Pros: "Crew was helpful and provided sufficient food and drinks. Plane was late."
Cons: "The plane was late. Took a long time to turn over and the seats were not very comfortable. This was a flight operated by American Airlines"
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "I had never flown coach and decided to try it at a ridiculously low price. It was fine. I slept well and the service was above expectation for Coach"
Cons: "It was difficult to get to the rest room because it was a full flight"
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Pros: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Cons: "Plane was too small for international flight"
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Cons: "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."
Pros: "Watched movies most of flight and the wine was free. The pilots got us there safely."
Cons: "They never called for groups, except 1st class. After they boarded it was a free for all. Wasn't allowed to check in online, had to wait until I got to airport.The seats just keep getting smaller and smaller. The microwaved tv dinner they served was horrible. Someone pooped on the bathroom floor."
Pros: "The flight was comfortable, and I was glad that it was direct without layovers"
Cons: "The flight attendants were a little stand off-ish. I sat directly behind a screaming toddler on a red-eye. Not that the airline had any control over that, but it was terrible."
Pros: "The entertainment can stream a large library of movies to your device"
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "Crew was great"
Cons: "Great aircraft!"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Cons: "Terminals were a bit far a part"
Pros: "Getting through the airport was a breeze"
Cons: "My wifi didn't work on board I was completely counting on it to work and I paid for it and it never actually connected me (so I wasted the money and didn't get a refund and I also missed an important online meeting!"
Pros: "Nothing, worst flight I've ever had."
Cons: "Dried throw up on the floor in front of my seat.disgusting. SO MANY FLIES IN THE CABIN!!! Crew seemed like they hated their jobs, were NOT attentive. wasn't cleaned at all. Plane smelled. Charge port didn't work. Tray was extremely dirty. It was the worst flight I have ever had and is making me dread flying United back home."
Pros: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Cons: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Pros: "Seats are comfy"
Cons: "Food service sucks"
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Pros: "The crew did the best they could with what was presented."
Cons: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Cons: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Cons: "First leg delayed on Tarmac for over an hour so I missed my connection. Then united rebooked me for the next day but gave me no voucher or money towards a hotel so I had to get one myself since it was all night in the Houston airport.mthem the rebooked flight had mechanical problems we had to change airplanes, and gates/terminals and were delayed another 2.5 hours. It was terrible."
Cons: "Plane was delayed due to fuel issue. Missed connecting flight and was put in economy when I paid for first class."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Pros: "Getting off the plane"
Cons: "Very delayed flight No updates for departure, empty desk until it was time to depart, for why we sat on the runway for so long, no update on landing time or that we were starting descent"
Pros: "Nice cozy seat, but seatbelt was about 6" shorter than most planes-wouldnt fit a medium-large person."
Cons: "Paid a lot for an upgrade, and our bathroom was out of order, the stewardess was snippy, and my expectations were less than met."
Pros: "The seats were comfortable. Staff was loud. But flight was okay. On time."
Cons: "Very rude crew."
Pros: "Good service"
Cons: "Showed up at gate to get my seat and attendants seemed flusterred and unprepared. It seemed that they were having trouble finding a seat for me and I could hear them discussing options with other airlines to get to my final destination"
Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Cons: "I didn't like that on the way to Philly I could watch movies on my device, but on the way back I would have had to pay to use the seat-back system."
Pros: "On time bags made connection"
Pros: "Crew very friendly!"
Cons: "No entertainment (video screens ) on board flight."
Pros: "It was a light flight, so I could have my carry-on with me even though I was in group 5. The breakfast -- berry pecan French toast -- was surprisingly tasty and satisfying (if not very attractively presented)."
Cons: "Too bad I had to pay so much for the exit row seat. I'm tall and it's needed for standard comfort (as opposed to extra comfort). Oh well. Gotta squeeze those dollars out of the passengers every way they can."
Pros: "The boarding was very smooth."
Cons: "The passengers behind me had a baby on board that cried throughout the whole flight."
Pros: "Boarding was efficient and the crew was competent."
Cons: "United charges you extra for everything. Economy is uncomfortable."
Pros: "In Flight staff very nice"
Cons: "Delays delays"
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "Departures and arrivals were on time. Boarding was efficient. Baggage arrived in claim area quickly. No stress or hassle."
Pros: "Crew was attentive and efficient."
Cons: "Seats are very cramped for anyone above average height. Not enough space for carry on baggage when the plane is full."
Pros: "1st class seats great as was the food."
Cons: "Lesson learned. Those first row seats as spacious as they are do not have stowage areas except overhead. One couple in the opposite front seats took up four spaces of overhead space and pretended they didn't understand when the stewardess made a half hearted attempt to ask people to use one space per seat in the overhead bins. Some people had to check fragile packages due to this issue."
Pros: "The flight staff were courteous."
Cons: "The seats were too tight I was squished to the window by big person next to me and the person front of me reclined to tighten up the space more. My seat could not recline"
Pros: "Nothing no transparency"
Cons: "Everything no compensation no assistance upon arriving to Houston four hours late for connection... Had to rent a car to get to San Antonio"
Cons: "Cross country flight, tiniest snack ever, $8 for any entertainment. Choose JetBlue if you get the choice"
Pros: "It was awesome fckin amazing"
Cons: "I paid for my luggage in advance and when I arrived at Philly airport it was not acknowledged"
Pros: "Returned flight from Phily was ok and on time"
Cons: "The first part of my flight was cancelled after the passengers were boarded. Then long lines to make changes. I had to booked with American Airlines to get to Phily"
Cons: "Every time I fly through San Franscisco, my United flight is cancelled, delayed or I get stranded! If you know a large number of your passengers are coming in on a flight from the east coast that was delayed for de-icing...wouldn't it be easier to just hold the flight, since it is the last flight of the night. United's customer service and care of passengers is horrible!"
Pros: "acceptable for the price"
Pros: "This was the best flight."
Cons: "I was asked to change my flight. I did so out of the goodness of my heart. I then went to check into my new flight and I was told I wouldn't probably be put on it. Although it was eventually corrected, it was unnecessary frustration."
Cons: "My flight was many hours delayed due to bad weather in Denver. Then my flight from Denver to LAX was eventually cancelled so I took a direct flight from Phl to LAX on American. That flight was fine."
Cons: "After a 2 hour immigration deal that wasn't uniteds fault we had 15 minutes to get to our gate before our flight started boarding...after rushing to the gate we found out our flight was delayed for 30 minutes, just enough time to grab an Auntie Annie's pretzel and drink. After we returned we discovered that the flight was delayed another 45 minutes...having a 4 hour flight ahead of us we decided to get more substance than a pretzel. After asking the desk person when our flight would be here, she told us they were awaiting a plane and it could be less time than 45 minutes til boarding. There was a restaurant no more than 30 yards from our gate with a television that updated all the flights so we could see. The flight was scheduled to leave the gate at 6:56pm...we got to the gate at 6:45 and they would not allow us to board because they closed the gates and said we were there at 6:46 and they have to close the doors 10 minutes before...we showed the lady our phones which were correct with the time. Basically they screwed us...they can delay flights for over two hours at your inconvenience but the second you're late they show you no mercy. We had to get a hotel for the night (which they didn't pay for) and board an American flight the next day. The desk lady was terrible, had the worst attitude and threatened to call the cops when my husband cursed and said 'this is bullshit' apparently freedom of speech doesn't fly with United...pick a different airline"
Cons: "Worst airline ever"
Pros: "Nonstop flight."
Cons: "90 minute delay to repair toilets and the toilets were dirty."
Cons: "There is a charge to check bags and a charge for snacks and drinks. Whatever happened to complimentary incidentals?"
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack."
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Cons: "Having to pay all the extra fees for a checked bag and carry on luggage."
Pros: "The staff"
Cons: "The plane, the five-hour delay."
Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Cons: "fees were charged foe everything from carryon bags,checked bags, seat reservation. There was a fee for everything but water. no updates on flight status, no music, no TV no movies, seats did not recline, stuffed in the seats like sardines."
Cons: "My bags was left in Philly by them ... Then when I was calling to find out where was my bags nobody seemed to care !!!!!!! Then they said my bag would be on the next flight but it wasn't ... It was on the last flight that came to Orlando... Then they said they would drop it off but when I called back they said I have to pick it up ..... I paid 125$ for my 3 bags for this happen !!!!"
Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."
Pros: "Left on time very in order and also even got here early plus pleasant workers best flight ive taken in years"
Cons: "My flight that was scheduled for 8:20pm was delayed until 12:40am. The flight just kept getting pushed back and back and back. Of course I wasn't made aware of the delay until after I was dropped off at the airport. No one was helpful and communication was awful. Once we finally boarded the plane, the crew wasn't even a little apologetic."
Pros: "good crew. made to feel welcome. on time on flight"
Cons: "You had hidden charges. Seats and bevages.Waited a long time to get my bags at the Carisale."
Pros: "And it was cheap"
Cons: "The Major Baggage fees. never flew with you before Was so excited about my rate them hit with baggage fees for carry ons. Majorly upset. Kelly"
Pros: "The price, and both pilots had smooth landings. Most of the attendants were nice. Seats are hard and don't recline. Additional costs for baggage."
Cons: "This is single-handedly the worst flight I've ever been on in my entire life I will never ever ever ever ever ever fly with frontier ever again they are the worst people to deal with they are liars they are scum and they are rude do not ever fly with this company they are awful"
Cons: "It was very frustrating, specially because of the carry-on bag charge."
Pros: "Everything was great except the seats. ......don't recline and very hard to sleep"
Cons: "Seats. Also should say upfront that carry on are $30 each way. Still a good deal but misleading"
Cons: "Paying for a seat assignment on line before going to airport. Baggage charges too high. These extra costs added an additional 49% to my ticket. Unhappy with your airline"
Cons: "My flight was delayed for 2 1/2 hours, and we had to deplane after I had already been on board for an hour waiting for take off. There were not nearly enough updates for me to be in the loop on what was going on. When we did learn, it was something to do with the engine? WHAT?! Thank god I even got there in one piece! And on top of that, no where during my booking was I even told that I had to pay to sit on this plane. I also didn't realize I had to pay for a carry-on bag but that I was told much sooner after my booking. When I went to check in for my flight the day before, I then learned to choose a seat I needed to pay as well. And if I didn't pay, what--standing room only on this plane? Pretty shyster-y. Next time, I'd rather pay the $95 upfront for an airline I've heard of, rather than be tricked and be on a poorly maintained plane."
Pros: "Forewarned is forearmed. The last time I flew Frontier with my husband we swore never again after we got socked with an unexpected charge for carry-on baggage. Since we drove up for an emergency and I needed to fly home to accommodate my work schedule I had to bite my tongue and get the cheapest fare. Having only my purse as my traveling companion was a plus and I brought my own food, which was the envy of many on the plane. I would never use them to travel for a real vacation, but if you have to go in a pinch and can leave everything behind they are CHEAP enough to get the job done."
Cons: "The flight was booked to capacity, the idea of comfort with the seats is a fantasy as none of the seats move and are molded into the most uncomfortable position. If its for a short flight maybe you can brass it out otherwise do yourself a favor and pay the extra money for a better seat. Nothing is free, so bring your own snacks and drinks. Nuff said."
Pros: "As I had previously interacted with these type of cheap ticket but pay for everything else airlines I knew what to expect. They cram as many ppl into a no frills plane and that keeps overhead down. Now that I'm done venting, I must say... This trip was pleasant all the way around. Found a great deal on kayak, flight crew was pleasant and the pilot kept the passengers in the loop at all times. Since I know what to do with these types of airlines they work great for a quick trip without luggage."
Pros: "Excellent service. Nice flight. Will definitely be back"
Pros: "Crew was friendly, and we got in early. That being said, the seats are bare bones (tiny table, no reclining, armrest doesn't fold up flush with the seat), and my bag didn't make the flight. Drinks, snacks, and carry-on also all cost money, which isn't so fun."
Cons: "Flight was delayed with no communication. Bag was lost, took them three days to find it and get it back to me. Didn't offer to reimburse me for the $30 I spent to check the bag. Had to call to get updates on the status of the bag, which they never had any information. Not to mention them trying to push their credit card on you during the whole flight."
Pros: "Flight was terible, no response from crew. Not comfortable."
Pros: "I was unable to enjoy anything about this flight and airline."
Cons: "Poor communication. Poor service on flight. Poor flight attendee attitude. I did not enjoy any part of this flying experience. Not only was I not able to check in using a mobile pdf, but there was no mention of that being an issue prior to standing in the long security line before being turned away, and told Frontier was the only airline who was unable to scan a pdf. I nearly missed my flight. I paid $60+ each way for my bag and seat which i found to be ridiculously over priced! Seats were awful, and were only accommodated with water as a beverage option."
Pros: "I traveled from PHL to MBJ for $200 right in the middle of Christmas. Other airlines were charging $400 to $900 for a ticket. I didn't have that much money to waste so I was happy to see Frontier. I've never heard about Frontier but I said what the hell we're going to die one day anyway. On departure day everything went smoothly. I paid $160 for several bags. I didn't mind because I am used to travelling US Airways and American so bags weren't free with them either and Frontier's prices are a bit less for the first 2 checked bags. I was surprised about the carry on bag charge but everything still worked out to being less than what other airlines were charging. My flight left on time, arrived early and everything was good. I'm in Jamaica!"
Cons: "I don't see the need to charge to choose a seat but if that's how you keep your prices low I don't mind being assigned a seat. When your budget is low you have to compromise."
Pros: "Frontier airline is the most annoying airline ever. My flight was delayed for six hours. It was suppose to leave at 5:30am but didn't leave until 11am. Snacks and drinks were not given considering the fact that people left there houses as early as 2am to catch the flight."
Pros: "I like that the flight got me to my destination in a timely manner."
Cons: "My dislikes are as follows:flight attendents are not as friendly as they use to be; you can't get a refreshment or bag of peanuts w/o paying an outrageous price (it use to be free); the luggage cost just as much as a plane ticket; a carry on (once free) now cost moe than luggage; and the seats no longer recline. I will probably be seek another airline in the future."
Pros: "Waited hours n missed my gig I was flying out for because of this delay. very upset! A little compensation would be nice!!"
Cons: "The stewardesses were rude. They had terrible manners, and called the police on one passenger who was not being unruly, but who questioned them so they continually harassed him."
Pros: "Comfortable seat; polite crew"
Cons: "Delayed flight"
Pros: "The flight cost was cheap, but was never informed that carrying on a bag I would have to pay for it. Wasn't aware that I would also be charged for selecting my seat. Beverages, including water, and food were also not included in the cost, and were relatively expensive. I used the app to check in 24 hours before my flight. I arrived at the airport and wanted to double check that I was checked in for my flight because I felt uneasy about it. The women at the check in said the mobile app does not count as a boarding pass and etc. So I needed to wait to be checked in. While getting in line to board the plane, a couple infront of me had their boarding passes on their phones and had no problem boarding with the app. I think there was a little miscommunication with the app and workers."
Pros: "I think this airline should be a little more open about what's going on. Upon booking, no mention of baggage fees. There was a delay that we knew nothing about as we sat there. The crew wasn't very welcoming. Probably wouldn't book Frontier again."
Pros: "Airport boarding and wait time"
Cons: "Extra charges for a soda and carry on bag charge. Also online registration was not helpful like other airlines and hard to understand. Also you should not have to pay extra for a seat that is rediculas only an upgrade should be charged not a standard seat. Will probably not fly with this airline again or recommend them because of the extra charges."
Pros: "Base price. Plane seemed newer and was clean."
Cons: "Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely."
Cons: "Comfort Entertqinment Crew professionalism Food and drinks"
Pros: "Good price for ticket. Plane boarded quickly and left and arrived on time."
Cons: "Frontier "nickle dimes" you to death. Charge for seat, charge for luggage, charge for something to drink. Add it all up and I'm not sure it is any cheaper."
Pros: "I usually don't fly frontier and was reminded why. The planes don't have seat rows listed on them and once you get to your seat, they're terribly uncomfortable. I guess the price is right to fly but after adding 40 dollars for a carry on item, what I paid doesn't look as good. silly to me that frontier can't afford to offer a free drink as well."
Pros: "The boarding process and the crew were amazing. The flight was smooth and arrived before schedule. Just be sure to account prices for seats and luggage and carry on baggage and food. The prices add up."
Pros: "Firendly crew"
Cons: "The seats are so small and close together that my 6'3" self acutally does not fit in them. There are no headrests. You can even lean forward on your tray table bc the seat in front is too close and the tray table in 6 inches long and 4 inches wide. A middle seat on a Frontier flight is the worst thing going in travel right now."
Pros: "The luggage policy must have been informed to passangers prior to the purchase of the ticket. I am unhappy about the fact that I could not carry my small luggage as I used to."
Pros: "always professional"
Cons: "I had to book a secondary flight, my bother DIED unexpectedly, and there was business... not compassion thrown at me. I completely understand business, but geez???????"
Cons: "The cabin crew can be a bit more friendly. There were several exit-row seats empty and I saw they asked somebody to leave one of those who swapped seats during the flight. If this is the company's policy, they can announce it in the beginning which would make things easier."