PHX - STL

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Sat 3/4
Sat 3/11

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Good to know

Low season

February

High season

June

Cheapest flight

$44

Average price round-trip

$367

Good deal round-trip

$368

Good deal one-way

$200
Best time to beat the crowds with an average 55% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from Phoenix Sky Harbor Intl to Lambert-St Louis
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Phoenix to Lambert-St Louis

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight from PHX to St. Louis

  • Looking for a cheap flight? 25% of our users found flights on this route for $200 or less one-way and $368 or less round-trip.
  • The cheapest flight from Phoenix to St. Louis was found 19 days before departure, on average.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be May, June and July. The cheapest month to fly is February.
  • Morning departure is around 68% more expensive than an evening flight, on average*.
  • Both within and outside of the terminals of Sky Harbor International Airport (PHX) are designated locations for pets to relieve themselves. The airport has eight locations for dogs to relieve themselves, drink water, and stretch their legs during layovers (mitts for cleaning up provided).
  • Is your journey to Phoenix taking longer than you thought, and do you need to keep your vehicle at Sky Harbor International Airport for a longer period than you first planned? The covered parking garage and the open parking lot are available to passengers who need to keep their automobiles at PHX for an extended period.
  • No matter which airline a customer is flying with, they are eligible to get a reduced rate to enter any of the lounges located in PHX. This is the greatest choice if you need to connect planes, if your trip was canceled, if you need to check in early in the morning, or if you want breakfast.
  • Phoenix Sky Harbor International Airport and Lambert International Airport (STL) provide services to assist guests who may have difficulties moving about the airport. Feel free to inquire about the assistance in renting a wheelchair and navigating the airport either before or after you go on your vacation. If you wish to use these services, you must give the airline plenty of notice in advance.
  • It is highly advised to pick up your rental automobile from Lambert International Airport as soon as you touch down. Passengers do not have to wait for a shuttle to a far-off place since there is a vehicle rental counter at the airport. Time is of the essence when it comes to renting an automobile.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Phoenix to St. Louis flights

Top 3 airlines serving Phoenix Sky Harbor Intl to Lambert-St Louis

Scores according to KAYAK customer reviews
7.2
American AirlinesOverall score based on 46164 reviews
7.5Boarding
7.1Comfort
7.8Crew
6.8Entertainment
6.7Food
Airline reviews
Pros: "crew"
Cons: "The WiFi could have worked"
Read more about American Airlines
Pros: "crew"
Cons: "The WiFi could have worked"
Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "N/a"
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Pros: "Crew was very nice."
Cons: "More room in seat"
Pros: "Crew"
Cons: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"
Cons: "1 hour delay boarding then another hour waiting for a Pilot!?"
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Cons: "Same airplane"
Pros: "Nice leg room in exit row"
Cons: "My travel companion and I encountered the most unfriendly and non respondent flight crew of all time."
Cons: "4 hour mechanical delay and shitty communication"
Cons: "International check bag fee of $100 because British Airways partner. Too strict with carry on allowance. Older planes. Not very comfortable. Overall not worth the price. Supper hard landing. And poor air quality."
Pros: "The staff was welcoming and it felt good!"
Pros: "Staff was fantastic"
Pros: "Enough leg room. Free movies"
Cons: "Nothing really"
Pros: "Very comfortable, affordable, nice staff! On time. Will fly AA again."
Cons: "Bought a sandwich which was old ..."
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "It was easy to travel"
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "On time and very professional"
Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"
Pros: "On time"
Cons: "Boarding numbers"
Pros: "On time"
Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"
Cons: "I nearly missed my flight because I did not have a seat for a flight that I bought a ticket for at full price. Which, would lead one to believe that I would have a seat on said flight. However, coming to the gate an hour before boarding the personnel working gate the said he was having computer difficulties and could not get me a seat and it would be 10 min. I continued to return till boarding to find out I had no seat and I was on standby. Upon going to customer service they replied the airline oversold tickets and every airline does this as if to make this practice ok. Well being in sales myself and if I were to sell x amount of product to one customer ( or several) I better make sure I have it all there to deliver. People rely on you schedule wise. It nearly shot a meeting I had to make in the foot. Very disappointed with the airline and the way things were handled."
Pros: "Everything"
Cons: "[1] the "group system" boarding process arranges passengers in an aleatory way making the process totally chaotic. For instance last groups are the last ones to enter the aircraft and don't easily find space for the hand luggage. They have to accommodate bags under the front seat making the already uncomfortable trip more painful. Also this process may delay the departure time. [2] Food service is terrible. no options, specially for kids or people with food restrictions. Not even the payed ones offer healthy food alternatives. [3] No comfort at all for a flight that departs little before midnight and arrives at 7 am at its destination. They forgot about the pillows and blankets you find in other airlines. [4] at the end, when I collected my baggage I realized 1 wheel was missing from one of my suitcases. I informed the airline and 3 days later I receive an email saying that the airline is not responsible for damages that include wheels and other "baggage accessories" I did not rate the flight poor because at least it manages to arrive to its final destination..."
Cons: "."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Cons: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"
Pros: "Good preferred seat."
Cons: "THe reading light was broken"
Cons: "temperature was too hot and stuffy."
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Pros: "Standard flight , however I can't believe what most passengers bring on as cabin baggage !!"
Cons: "Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight"
Cons: "Again out of snacks and she skipped our row for drinks. Again small issues but what else are they doing?"
Pros: "Flight was on time. Plane was clean. Staff very professional."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Pros: "See above. Worst flight in 60 years of flying.Their systems failed at every point-- changing flights without carrying over seat reservations "Too close to flight time""
Cons: "Attitude of many employees--" tough on you, suck it up. stuff happens". poor communication re flight change, rejection of AA Advantage Mastercard to pay for baggage check and get boarding pass and seat assignment. Rerouted me by 200 yards to TSA checkpoint I could see was 30 yards away. When flight arrived in SFO the arrivals board never showed it and there was no carousel shown for checked baggage. I finally had to go to customer service, where attendant just pointed to my bag on the floor with lots of others from the flight, shrugged, no apology, and chewed her gum a little faster before turning her back."
Pros: "Boarding was fast."
Cons: "No internet on flight. No movies on flight. Plane was older. Seats were uncomfortable."
Pros: "Same as above."
Pros: "Timeliness"
Cons: "Nothing"
Pros: "Friendly service and staff."
Pros: "Excellent"
Pros: "LOWER PRICE, BUT NO FRILLS."
Cons: "SEATS FEEL FINE AT FIRST BUT AS THE TRIP WEARS ON THE SEATS GROW TO BE UNCOMFORTABLE."
Cons: "I choose my seat to accommodate a physical condition. My seat was changed at the last minute and that made the flight very uncomfortable."
Pros: "S"
Cons: "N/A had to change my flight. :("
Pros: "Clean comfortable plane"
Pros: "The Flight crew did a good job and the price for the flight was good"
Cons: "The flight to phoenix was 2 hours late due to issues getting the plane to Cincinnati it happens no big deal. However the flight coming back from Phoenix to Cincinnati took off on time and landed early but when we landed it took over an hour to get our bags initially there was a storm that held them up but after the storm other flights were getting there bags but not frontier and when we finally for a representative she was very rude and provided no answers as to what the problem was she just said the ramp is closed and stormed off. I will be contacting the cooperate office regarding this."
Pros: ".."
Cons: "The fact i got stranded."
Pros: "Boarding was good"
Cons: "How do you board a multi-million dollar aircraft, yet still find yourself in an old western tv show. Easy, fly Frontier Airlines. The seats were like riding on an old horse buggy. Hard and unforgiving. The only positive was I didn’t get any slivers in my butt. No complimentary anything. Even the old settlers from the past could rustle up something simple to eat and drink, but not on Frontier. They need to get up to speed in this department, other airlines are starting to give drinks and snacks again for the long wagon ride in front of them."
Pros: "NOTHING!!!!!!"
Cons: "I booked a flight with them for the Thanksgiving holiday.... I was supposed to travel Wednesday 22 - Saturday to STLand back... I was IMMEDIATELY shocked by only being able to carry 1 personal item... When I found out exactly how small 45 centimeters was...I tried to cancel the trip & be refunded within 5-6 hours.... They told me to fill out a form & return it to them... THEY WERE SUPPOSED TO GET BACK TO ME WITHIN HOURS TO NOTIFY OF THE REFUND AMOUNT & NOT...I REPEAT NOT ACTUALLY CANCEL THE TRIP UNLESS I AGREED TO THE REFUND AMOUNT... I never heard anything from them! I just assumed it was just taking forever for them to approve my refund... Therefore...assuming that the flight was still booked...SINCE I never APPROVED ANY REFUND... I visited kiwi.com several times before the the trip & there was ABSOLUTELY NOTHING informing me of any trip cancellation... I went to the airport... Wasn’t able to board... Talked to kiwi.on the phone... Didn’t find out the trip was canceled until after the boarding was closed for that flight. Ceddrick Jonae bayfunk@yahoo.com 415-322-9515 kiwi.com booking number: 4709776 Reservation number (PNR): MEUOOZ E-ticket: 984-7069682518"
Pros: "Nothing."
Cons: "The total cost of the flight is just a fraction of what you’ll pay. The nickel and dime you for everything. $38 for a carrying on, same for a checked bag. It was a quick trip and thought a back pack would be okay to carry on.... nope that’s $38, if you pay ahead of time. They charge more at the gate. When you check in they try to get you to pay anywhere from $9 to $21 to pick a seat. Seats don’t recline either. Flight was also late. You’re better off paying the full fare on another flight than flying Frontier. Never again."
Pros: "Pretty much nothing. I'M SORRY AS IT WAS MY FIRST TIME AND I have to tell you that I m usually pretty low maintenance....but damn ....this was was brutal! Price was was great... but not worth the experience."
Cons: "Seat comfort, cattle care of crew, no movie, no real food....you name it."
Cons: "They gave our captain to an Atlanta flight. We had to wait for another captain to get to DIA. Then we got loaded up and had to wait for the east gate to open, then they had to map out another plan I.e., the northeast gate (and that didn't materialize) soooo we sat on the plane until we receive the okay to depart on "the east gate". Which was approximately 21:30. We finally arrived at approximately 01:00 a little more than hour late. It took better than 30 minutes for us to get our luggage. Stupid crazy that a person is paying ridiculous prices for pitiful customer service."
Cons: "extra baggage fees for a single carry-on & having to pay $5 to choose my seat after already buying a ticket---price was not what initially seemed to be"
Pros: "The landing was good."
Cons: "$40 for a carry on? Come on now. $5 seat upcharge because "window seat"? Chairs that don't recline? You interrupt my already terrible nap so you can try to sell the entire plane your "no-black-outs" Mastercard. The cabin was much too hot, people complained and nothing was done -- adding insult to injury, water costs money. Every aspect of buying a ticket is littered with popups to upsell you to something "better" or more "exclusive". The entire experience from buying a ticket to touch-down was dehumanizing and an insult my intelligence."
Pros: "I was almost late and they did everything they could to help me get to my destination including running my drivers license to me, as I was realizing at the security check that I had lost it. Then the crew was second to none and far better than other larger airlines. I'm sure most people know through word of mouth or their own experiences that they are sometimes spread too thin to cater to the customer anymore and this, however, was a fresh change of pace. I rarely take the time to fill reviews out but felt obligated in this case to spread the word through my gratitude. I had recently been laid off and they made sure I got on my flight for a job opportunity I needed. I thought the best part was the $59 ticket with tax but you can't quantify real costumer service like that. Thank you again to everyone at Frontier Airlines!"
Cons: "The plane was delayed an hour and a half because of a computer problem."
Pros: "Crew was friendly. Was pleasantly surprised I didn't have to pay for the air we breathed."
Cons: "Must pay for everything: checked bags, carry-on (spoiler alert - carry-on is more expensive than checked bags), beverage service (water is the only complementary option), seat selection (I'm not clear what happens if you don't pay to choose a seat - do they pick one for you? Mysteriously, the rates to pick seats were higher for outbound flights than they were for the return flight). My impression was that I would have had to pay for a boarding pass if I didn't print one ahead of time. Total cost with all fees was definitely not the cheapest route - plan on at least $150 additional fees to add to your round trip ticket cost. I tried to get smart on my return, so I downloaded the Frontier app to my phone only to get a dagger-stare from TSA going through security because I had to show them my boarding pass on my phone instead of having a paper pass they could scribble on."
Pros: "I really did not feel any more crowded or uncomfortable than any other airplane Ive been on. I sort of like that the tray tables are the size of a large cell phone- less bulky than regular tray tables."
Cons: "The crew wasn't bad, just seemed unhappy to be there. There was some confusion with which gate we should be at, changed us three times before settling on the original gate. Boarding was no problem but then we waited without taking off for over 45 minutes. The pilot came over the intercom and informed us that he had no idea why we were delayed to take off, but that he would "find shortcuts" to get us there on time. The biggest gripe that we have is once we landed and went to baggage, several of us waited for golf clubs for close to an hour before a worker realized "they forgot" to turn on the button to allow oversized items to come out. Then she said "sorry I was busy with ticketing and Frontier doesn't have a baggage attendant". I just dont think the extra savings was quite worth the frustration."
Pros: "Updates and communication were helpful. Great prices as well."
Cons: "No free food or drinks. Too many extra fees like for bags and seat selections."
Pros: "Nothing"
Cons: "They changed the gate and told no one and the plane was delayed and they gave no notice"
Pros: "Price of flight"
Cons: "the plane took off about 45 minutes late, but we were not told why there was a delay"
Pros: "Both flights felt like there wasn't a sense of urgency. Although my flights went smoothly personally, others fell victim to the extra fees for not checking in a bag ahead of time. The customer service when checking into the flight to Detroit was appalling, however. The reps made us check in at a certain time and then disappeared when that time came, leaving a brand new employee to himself and I'm assuming a manager with his arms crossed. Not engaging his line, letting them know he'd be right with them. Customers frustrated began cutting the line and it's understandable, getting charged up to three times as one put it for the same bag. All that aside, I liked that I could pick my seat and naturally chose the front of the plane. The crew on way home was amazing! Very friendly and kind hearted."
Pros: "Assigned seating was comfortable. Flight not full."
Cons: "2 of 3 reading lights did't work in our row. Luckily I could move."
Pros: "Nothing other than getting from Phoenix to Atlanta"
Cons: "The baggage check in process at Phoenix is a complete joke. What is the point of prepaying for baggage on line if you still have to stand in line for over half an hour while you watch other passengers drop their jaws when they find out how much checking a bag costs, have the agents explaining the process and the price, fumbling for credit cards, processing the payments, etc, then, when you finally get to your turn, you are out of there in 30 seconds. There should be at lease one agent at all times who is dedicated to serving the passengers who do not need to pay. They should be in and out, not standing in line, when there is no payment to process. Then there is the total joke of the refreshments sales process on board the flight. It's not even worth going into that since I will never board another Frontier flight."
Pros: "Landing was ten times better landing in st louis than kanding in phoenix...cabin pressure dropoed quickly coming into phoenix.. Very even drop coming into st louis"
Cons: "Should provide at least a cup of ice water free..did have that going to phoenix from st louis...but nothing on way back..."
Pros: "I was very surprised at all of the small things and extra charges that you had for the flight. For example, even just paying for a soda on board I thought was a little overboard. And then once my flight was canceled they were of no help on rescheduling my flight and were not able to find another frontier flight for four more days. Myself and others were left to reschedule our own flights without any repayment of the difference in ticket price. I will not fly this airline again I caution everyone else at the lack of customer support and professionalism ."
Cons: "Frontier cancelled the flight. Their alerts to my email came well after I arrived at the airport. The single check in attendant didn't offer an explanation and curtly told me next flight wasn't until 3 days later. Plus, you can never reach a person at customer service they won't guarantee a refund since I bought a discounted flight."
Cons: "The Huge weather delay has nothing to do with Frontier since the weather is out of there control. All I can say is you get what you pay for!"
Pros: "Fast flight, nice crew."
Cons: "Extra for luggage, charging for water, 4 hour delay."
Cons: "We have been delayed 2.5 hours and still waiting. No one has been at the desk the entire time to give us any updates or information. Our message board behind the desk still says we were departing 30 minutes ago. Pilots took forever with pre check"
Pros: "It was a smooth and uneventful ride. That is always good!"
Cons: "It would have been nice to have been offered at least a cup of water. The seats were not easy to sleep in."
Cons: "I understand that a lot of flights are charging for snacks and drinks these days and calling it a la carte (to make it sound fancy enough to justify the expense), but it is ridiculous to be expected to pay $3 for a bag of pretzels or a soda on a flight. Hiding that cost in the price of the ticket gives a MUCH better impression than being on the flight and waiting for the long-standing cherished ritual of accepting your meager snack, only to find that you have to pay $6 for it. Between this and the overall discomfort of the seats (they didn't recline, so I couldn't nap), the lack of in-flight magazine (if I can't nap, can't I at least pass the time with a crossword?), the carry-on fee, and the fact that the flight crew reminded us four or five times that they were also the clean-up crew so we should help them out by not littering, it was the most uncomfortable of any flight I have ever taken."
Pros: "Attendants were helpful and friendly."
Cons: "I did not like the surprise that I had to pay ANY fee, much less such a high fee, for a carry on and luggage. Therefore, what I thought was an incentive to fly Frontier because I felt as though I was getting a great deal, became Just another money-grabbing corporation who I felt was insincere upfront about the added charges. This made My flight even more than I would have paid total for a larger and more well-known carrier. Therefore, no more incentive To use Frontier.... Disappointed... In addition, the tray table was so small it was virtually useless. At least the service Was good....Cokes should not really be at a cost, since the fare was higher than a larger carrier. Hmmmm....."
Cons: "Don't know if this is a Frontier problem, but it took a long time to get everyone boarded and we were a half hour later than posted departure time.. On the O'Hara side, there was a very long wait till baggage was delivered to the carousel --Over 35 minutes. Seats were not real comfortable due to the fact they don't recline at all."
Pros: "My initial flight from Denver to Phoenix was a hour late, but lets talk about the way home.... Flight got in OK and then we waited 45 minutes for a gate to open. Could you park us at another gate? That would be too simple. When we parked we waited another 20 minutes while they put a jet way in place. Now answer this... the other plane just left that spot, so what happened to the jet way from that plane? Do they completely take it away or just fold it up? Fold it up I bet , so it was in place just had to be opened up. I guess they couldn't find anyone to do that. I know this sounds petty, but I have never taken a Frontier flight that went smoothly. Thank God I haven't had to take many. And it's not as cheap as it looks by the time they get you for bags and a charge for your seat. I ALREADY PAID FOR MY SEAT, WHAT'S THAT ALL ABOUT. Bye Bye Frontier, I'll pay more for the service issues."
Pros: "Flight was still comfortable, considering we had to fly over a lighting storm."
Cons: "the price for the trip does not include that you have to pay for Carry-on, and seat assignment, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. So even though I comparison shop for my ticket, by the time I paid for these additional fees, I could have purchased a ticket from another airline for less money."
Pros: "The staff was very pleasant."
Cons: "Would have liked the seats to recline some-they were too straight to be comfortable. Everything seemed to run very efficiently."
Cons: "The highway to the airport in Phoenix was shut down due to a murder on the highway. I took an alternate route. Then the construction at the airport and the signage was terrible. I stood in line curbside to check my bag at what I thought was frontier but it was delta. By the time I got to the frontier desk, they closed the flight. They said they could get me on the flight but not my bag. My bag had my sales materials in it. It had to go with me. I ended up on a United Flight. Cancelled Frontier and they charged me 99.00 to cancel!!! And I had trip protection but it does not cover incidents like this! UGH! It was my first experience with Frontier. I did not know they were fee heavy. I will not fly them again."
Cons: "My bag is still missing i don't have critical medication and I can't even get customer service to answer my calls"
Cons: "No agents were present at the gate for about 40minutes-1 hour, during the period when the flight was supposed to depart. The Frontier monitors were never updated."
Pros: "Friendly; clean; efficient"
Cons: "Bit of turbulence but not the airlines fault"
Pros: "The actual flight itself was smooth and as expected."
Cons: "Everything else but the actual on air time itself was awful. At ORD the lines were short/fast but the agent was a little rude, it was my first time flying Frontier so I just had a few questions and she made me feel like I was annoying her or wasting her time. At the gate the boarding process was as expected, except I think the gate agent could have done a bit better crowd control, it was really cumbersome to get across the multitudes of people with unassigned seats or later zones that were clogging up the entrance just standing there. The flight was smooth. Upon arrival at PHX luggage took upwards of 30+ minutes to arrive and some passengers had to wait much longer. My luggage arrived damaged. I filed a report at the Frontier desk but their response was to ask me to leave my broken luggage there, take my items in clear trash bag and wait for a voucher. How am I supposed to take my items to a hotel for business meetings in a trash bag? That's not an acceptable solution to a problem I did not create, baggage handlers did it. When I got to the hotel I realized that the items I had on the front pocket of my luggage were tampered with and one item was missing. I was told I could go spend the money to replace my luggage and bring them back the receipt, and then leave them the broken luggage cause and I quote "you can't have it all". What does that even mean? I can't have MY luggage? That I brought in perfect condition and the baggage handler broke? Come on. They did not explain if they would offer a refund immediately upon receiving my receipt, it was all very rushed and vague and I was going to miss my transport so I had to leave. They did not give me a claim number or a number to call back at. Nothing. I wasn't even being rude or loud or annoyed like some customers get when these things arise. I understood perfectly that it was an accident and these things happen, but I still deserved a proper response and decent treatment, since I just paid $45 for a checked bag only to have it be broken. On the day of my departure from PHX I arrived at the airport on time, 2 hours and 15 minutes earlier from my departure. I stood in line at Frontier for an entire hour to check in my luggage even though I had checked in online and already paid my fee. I asked if there was a place for people who already were checked in and a rude airport staff member told me to just "get back in line". After waiting in line for that long suddenly the desk agent yells to all the passangers from a flight to Denver to move up to the front of the line, so about 100 or more people move ahead of me despite the vast majority of them having arrived late. I understand their flight was leaving earlier but what about our flight? How is it reasonable or fair to reward people for being late and make people who have been dutifully and calmly waiting in line FOR AN HOUR standing with heavy bags wait even longer? The whole thing was just terrible!"
Pros: "Speedy boarding, take off was smooth."
Cons: "Seating was a little cramp, landing was rough."
Pros: "The only person who seemed to like his job was the gentleman checking in our bag (which unfortunately costs 40 dollars instead of the expected 30. Difference being we didnt check in online)...."
Cons: "..... EVERYONE else, though, were debbie downers - no smile, no happy attitude, no good signs of a positive trip. Asked one of the flight attendants for water so my significant other could take her prescription pills and she nodded her head in a way that it was too much trouble for her to do. Oh, and we never seen that water. Besides that, a child behind my other's seat constantly kicked the tray up and down attached to it, which made it IMPOSSIBLE to get any sleep. Granted, this is probably a parenting issue, its staff responsibility to recognize issues and at least try to resolve them. They charge per general/economy seating making the ticket price untrue in value so expect to pay a MINIMUM 20 dollars more than you bargained for. Also, as every other airline I have flown with included a free carry on bag during travel, fronteir did not - they choose to charge their customers more for a carry on than the 50 pound checked in bag. Better to go with AA or Delta or United, etc. Pay the extra dollar because in the end your actaullt saving in comparison to Frontier. Something is just totally off about this airline in general and I WILL NEVER fly with them again"
Pros: "Honestly at first I liked how it appeared to be a newer plane with updated seats but then..."
Cons: "I saw those updated seats and the joke of a tray table that was provided wouldn't even hold my iPad. The staff was apparently new because they couldn't get through one intercom conversation without fumbling through it and when a customer asked how long the flight was the flight attendant didn't know and another passenger had to answer. We were delayed by 2 hours and all because the intercom phone was broken. I know it's a safety hazard but it just wasn't a smooth professional staff that you typically see. One of the three flight attendants was tenure but all I saw was the new girl fumble through everything. I'm hoping she was new...also, we are delayed two hours sitting on the plane, so I know people will give bad reviews about that but there's nothing you can control regarding our safety. It is what it is, I just couldn't stop shaking my head everything they spoke on the intercom how bad they were on it."
Cons: "I felt duped and deceived by the slimy nature of your airline not being upfront with its prices. $13 dollars to choose a seat??!? 40 FREAKING dollars just to WALK on the plane with my carry-on?? I thought Fronteir would be like other airlines but no, I had to pay $53 TWICE just to walk on the plane for my round trip flight. If my flight is going to be $106 more than what I paid on the ticket, then tell me upfront so I can know not to fly with you guys. And after all of that, being tricked into paying more than HALF of my ticket price in stupid hidden fees, your plane was cramped and austere, lacking the padded chairs, ample legroom, normal-sized tray tables, and conplimentary beverages available on countless other airlines. So I basically paid $100 extra for a cramped and uncomfortable flight. I was disappointed in your airline as a whole and will never be flying with Fronteir again."
Pros: "The crew was very nice."
Cons: "Carry on charge. Cramped seats. Seat did not recline. No entertainment."
Pros: "We had service dogs, and the entire staff was willing to work with and accommodate our needs. They were super friendly and we left knowing more than a few smiles were shared. Thank you."
Pros: "On time, safe."
Cons: "Added costs for seat assignments, bags, and food"
Pros: "Nice clean plane, friendly staff"
Cons: "Having to pay for checked bags or carry-on on my return flight from St louis"
Pros: "Nothing"
Cons: "Late departure , 1.5 hr wait just to check in your carry on bags and had to pay 40 dollars for each bag. Kayak should also give us heads up that this flight charges money for all the bags including cabin bags. This looks cheap on kayak lust but is more expensive than otherw due to baggage charge. I am never ever going to fly this airline again."
Pros: "Crew was friendly. Plane was clean."
Cons: "When booking and checking in, no opportunity to enter Known Traveler ID number, so did not get TSA precheck. No information when booking about additional charges - $30 for a carry-on bag?? additional fees almost doubled the price of the ticket. On the flight, the volume of pilot announcements were very loud, crew said it was a new plane and the volume wasn't adjusted yet. I have never been on a flight where I had to pay for water! I have since learned Frontier doesn't allow TSA precheck - will never fly this airline again for that reason."
Pros: "Never flew with any other airlines aside from United until I flew for the first time with Frontier. I have to say, I had a pretty good experience. I didn't expect the best accomidations compared with a major airline. But for a budget airline, I'm actually surprised and happy that there was a straight flight from MCO to STL. I couldn't find other airlines with a straight flight. I also loved how helpful the ticketing personel and boarding employee helped me out and answered some of my concerns. They were super polite and quick to help. They also had a very relaxed/laid back attitude I liked."
Cons: "I understand it's a budget airlines, but I didn't like the fact that you aren't allowed a carry-on item unless you purchase one. Most other airlines would allow one free carry-on and one free personal item. Due to this, I didn't get to pack as much as I needed for my trip. And also, it was not informed that guest had to pay for a carry-on. I was lucky enough to call the hq a day before my flight. It just so happened to be one of my concerning questions. The flight attendants were overall okay, but there were some instances that I felt they were incompetent but also not as thorough. I had trash to throw away and they passed me 3 times before I was able to throw it away. Plus I turned on my assistance light so they would come pick it up, but it took them a good 15/20 minutes to finally check in me and by that time my trash was already picked up. The seats and trays aren't as comfortable as I hoped. And I get it's a budget airlines, but that's also the reason why my flight was less comfortable or entertaining."
Pros: "Price was good"
Cons: "Nothing"
Pros: "Crew was very polite"
Cons: "Boarding pass email didn't show barcode. Was able to "click here" and get to the web page with the barcode. Once I showed it to security, the link didn't work anymore. Had to get the boarding pass printed at the gate and missed boarding with Zone 1. Plane was FREEZING COLD. Luckily I had a pullover."
Pros: "Not much."
Cons: "First and LAST time flying Spirit. Once I had to pay the fee for having a carry on bag, the price came out closer to one of the airlines I should have used instead. The website address didn't even work from my phone, so I had to pay the $65 gate fee for the carry on. The seats weren't comfortable, didn't recline, no cushioning. No inflight entertainment of any kind. During the flight, I got up and went to the front to use the bathroom (which I KNEW was empty) and the staff directed me to use the ones in back. Why? And they never reduced the cabin pressure on the descent! The cabin was still completely pressurized for the higher altitudes well after we touched down. This feels like such an amateur mistake that simply isn't acceptable."
Cons: "Can’t use your rating scale. Caution to customers. Read the fine print. Base cost is cheap, but be prepared to pay $55 for a carry on, and $85 for a checked bag."
Pros: "Nothing"
Cons: "Everything"
Pros: "Boarded the aircraft quickly and left on time."
Cons: "Airplane reeked of vomit and vinegar. Seats were dirty and you have to pay for water."
Cons: "There wasn't entertainment because this not part of Spirit. Food is not included unless you purchase. Overall what was included was good."
Pros: "The flying itself was fine."
Cons: "No legroom, super obnoxious passengers. Ala crate everything. Worst online check-in ever! Tons of pop-up add-one, extra fees. Really just a pathetic service all around. Hard to believe they can stay in business. I will absolutely never fly Spirit again."
Pros: "Price and the short flight"
Cons: "Middle seats both ways, other seats are upgrades"
Pros: "The passengers around us were friendly."
Cons: "There wasn't enough leg room. Every time we turned around we were charged extra. Our just under $400.00 dollar flights ended up costing us just under $700.00 by the time we were done compared a different airline we were going to take. Someone suggested to take Spirit because they were less. The other airline flight would have cost us a little over $500.00 total. that is a huge difference and we would have had bigger seats and leg room and NO charge for water. All the people around us were complaining about all the charges even saying we will probably get charged to get off the plane."
Cons: "First of all, when we booked, we didn't realize the crazy baggage fees, lack of snacks / on board entertainment, etc. (We are not frequent fliers and should have researched more thoroughly). When we arrived at the airport around 11pm for our 12:55am flight ..... Found out it was cancelled. They offered a $50 voucher. Stood in line for an hour trying to figure out what we were going to do. Never flying spirit again."
Cons: "I know Spirit offers low fares and in return you pay for everything else, seats, carry-on bags, boarding passes (if you don't print yourself), drinks, etc. In knowing this I did my due diligence before this flight to make sure I wasn't going to be charged for things like the size of my purse (I measured it), etc. Upon check in for this flight, I was informed that I owed $30 because my checked bag was 43 lbs and Spirit has a weight limit of 40 lbs. The other customers in line were just as shocked. To me, the standard is 50 lbs. With that being said, in my research on Spirits website this was not clear. I think this sort of fee should be much more prominent. I am a "prepar-er" if you will and for me to not know this charge was coming tells me Spirit most likely makes a lot of money off of passengers regularly having to pay this unexpected fee at check in. The ticketing agent told me it happens daily after I asked him. This feels a bit like a scam, in my opinion. Spirit will say "It's on our website" and I'm sure it is but again, I don't feel like this charge for a weight that's standard is 50 lbs is clearly called out to passengers. I'm fine with no frills, I'm not fine with unexpected charges that I feel are under the radar until the 11th hour when you have no choice but to pay or repack. Uncool, spirit."
Cons: "it was late as always"
Pros: "Flight attendants were very nice. Airplane was clean and the seats were comfortable, even had lower back support."
Cons: "My 96 year old mother's Spirit 342 flight from Phoenix to Minneapolis on Feb 2, 2017 was delayed. Things happen and that's life. However, after hearing from my sister in Minneapolis her flight was delayed I attempted to call Spirit Airlines to get the rescheduled information. I tried many, many times and was not able to speak with a Spirit customer service agent. In fact, there was no option on the Spirit phone message to press a number to speak with an agent. I ended up calling the Phoenix Skyharbor Security who sent an employee over to Terminal 2, Gate 2 to look for my mother. She was not found after checking Gate 2 and several other gates. The scheduled 3:07pm departure was rescheduled to depart at 5:30pm which I found out around 7:00 pm Phoenix time. This was a frightening experience for our family given my mother's age of 96 years. Fortunately, my mother was OK. She stated she and everyone else stood in line at the Spirit counter for 1 1/2 hours waiting for departure information. There was an agent at the counter but he/she did not provide any departure information let alone the reason(s) for the delayed flight. It would have been helpful to everyone held up by the delay to have been given an honest reason for the delay. It seems reasonable that Spirit would at least offer a phone number to speak with an agent who could provide information. (The Spirit website indicated Flight 342 was rescheduled to the next morning (Feb 3) with a departure of 8:00 am. This incorrect information complicated the whole situation). We will never put my mother on another Spirit flight and will think very carefully about using Spirit Airlines again."
Pros: "Delayed twice, yet still no email informing us of the change."
Pros: "My flight was cancelled!"
Pros: "The fight was good and the attendants were very helpful"
Pros: "Nothing, actually."
Cons: "The crew was rude and ineffectual."
Pros: "Friendly, great service."
Pros: "not much - low fare i guess"
Cons: "uncomfortable seats.. extra fess for almost everything including water.. no legroom.. delays"
Pros: "Nothing"
Cons: "Terminal was about a mile away from my connection Security was slow and uninformed"
Pros: "Staff were great; flight was on time"
Cons: "seats are very uncomfortable, very little leg room."
Pros: "I had heard bad things about Spirit, how they charge for carry-on's and so on and so on, I was very nervous as it was my first time traveling with my infant alone and with Spirit airlines. The experience was great, and plane staff as well. I did not get charged for anything and had no troubles at all. The staff was friendly, helpful and smiled when asked something. I would definitely travel with Spirit Airlines again and recommend others to it as well. Thank you for the good experience for me and my child."
Cons: "The one and only thing I did not like was the DFW airport Spirit front customer service rep that assisted me before security, she was rude and was upset that I was at her booth. The rep asked me who told me to go to her and I had to point out the person who did, that for me was unnecessary as it shouldn't matter who told me to go to her for assistance and make me feel uncomfortable asking for it. Then she was upset that my infant was not added to the flight, as I mentioned before it was my first time traveling with my infant. She added her on the flight to Phoenix but for some reason did not add her to the return flight and the Spirit customer service rep from Phoenix had to take the time and add her to the returning flight to DFW. He was very polite and friendly had a smile on hes face the whole time, even asked hes lead to assist me with a good seat for me and my child. That is the type of service every rep should be giving to every customer no matter what time of the day it is."
Pros: "Hardly any lines Quick flight"
Cons: "Unexpected charges for checking a bag My laptop was lost on the way to Denver via baggage claim Delayed boarding"
Cons: "It looks like a cheap flight but you pay fees for everything. Carrying on a bag can be up to $100. Picking your seat up to $50, even an in flight drink is a charge (water, soda, coffee). The crew on this flight were a bunch of kids, felt very strange."
Pros: "Super easy, friendly and very comfortable!! I upgraded to the BIG seats"
Cons: "What is there not to like!!!"
Cons: "flight was delayed. No free beverages. Outrageous to charge for carry-on"
Cons: "HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!! HORRIBLE !!!"
Pros: "The crew was funny and made my flight go fast."
Cons: "A lot. Spirit does not accept cash for your drinks. What place doesn't accept cash??? Also on the link to the website that gives info about how many bags your allowed to check-in it said 2 and 1 carry-on. I flew to L.A. for work so I had some tools in my check-in bag. They charged me $130 for checking in 2 bags. I showed them the Web page and she told me it has not been updated. I was upset. The checking of the bags cost me more than my flight. Both bags did not exceed 30 lbs. I'm flying Southwest from now on."
Pros: "Nothing to like. Have to pay for everything. Worst seats, rude crew, and the charge for selecting your own seat!...come on."
Cons: "Everything"
Pros: "Friendly crew"
Cons: "Spirit will charge you extra for almost anything imaginable. There is no free carry on luggage except a small personal item. No free printing of boarding passes at the airport. Prepare to be nickel and dimed for anything extra. Spirit fares are ok but other airlines can offer fares just as cheap or even cheaper if you are flexible with the date and time. None of the Spirit planes I've ever been on have charging outlets or entertainment screens which are becoming standard comforts on most other airlines. Not to mention, Spirit gave me hassle for using an e-boarding pass. Really, Spirit? All other major airlines accept electronic boarding passes via mobile phone. Requiring printed boarding passes is so outdated. I would choose any other airline than Spirit if at all possible."
Pros: "Great rate!"
Cons: "No free soda lol"
Pros: "Service was great, flight was on time"
Cons: "You have to pay for soda, but the fare is great, luggage has to fit underneath the seat in front of you, my original flight was cancelled due to lack of crew."
Cons: "We are LIVID that flight was canceled and we're not contacted until we went through security! My husband is handicapped and you have no idea what a nightmare it became because we had 3 connecting flights from PHX to OGG (Hawaii)! Then you have the stupidity to send out this survey for s flight that never existed! We will never fly Spirit again and we are cancelling both of our credit cards because we never want anything to do with Spirit....the phone agent said to go to any ticket agent and they would comp amd reschedule our flight with another airline. Ticket agent refused! The Maui trip we saved 40 years for to celebrate our 40th anniversary was totally ruined! Patricia A Carlini Carlinip114@gmail.con"
Pros: "Flight was 2 hours plus late. Stager was not even around to explain it. Nothing on board no drinks snacks or wifi."
Pros: "Overall the web site looks like it was successfully intended to be attractive and it contains all the needed info."
Cons: "*Promising to answer a question "within 48hrs" is NOT OK when it is about checking in. *We SHOULD NOT have to register in order to be able to check in. Why is more than conf # and name needed unless it is to be shared or sold? *The needed info is scattered in many places on the site eg bag size, weight, and prices. *I was charged the "at checkin" price when I used the add baggage link before starting to check in; b/c I was within 24hrs? Purposely didn't start to check in yet so I wouldn't get the higher price."
Pros: "Am very disappointed in ur airline especially the amount of fee for baggage and no snacks on airline so am sorry but I will never fly with spirit airlines again"
Pros: "They Called me"
Cons: "They canceled my husbands flight so he missed his daughter birthday."
Pros: "I survived"
Pros: "Crew very polite, without asking helped my mother in a wheelchair. I would choose Spirit again"
Pros: "Price"
Cons: "Baggage fees. Web site difficult to use. With a few tweaks could be a decent airline."
Cons: "My flight and all other flights to Minneapolis were cancelled that day. My only option was to reschedule for the following day. Instead of dealing with that mess, I got a refund and booked a different flight with Delta. The whole experience has put a negative taste in my mouth for Spirit Airlines. Will not fly again!"
Pros: "Crew was very friendly Arrived on time."
Cons: "Seats did not recline. It was a red eye flight. Plane was extremely hot! We had to wait over 30 minutes (once we arrived at baggage) for baggage to be unloaded at ORD."
Cons: "At least they didn't charge for carry on duffle bag."
Pros: "I found an excellent price to Phoenix, Their web site states CLEARLY the costs from baggage size, seats being non reclining and close, along with option of paying for roomier seat, On both flights it was not a full plane and I was able to move to the roomy seat in front of me, and the other flight I moved to an entire empty row. the flight crew were humorous along with informative.. If you can pack your things in a gym duffel bag this is the way to go. I'm glad this NO FRILLS airline was an option for a 58 year old female going to Arizona for a week ."
Pros: "nothing"
Cons: "canceled the flight, NO options for another"
Pros: "It was a short flight"
Cons: "Waiting in the airport for three extra hours for a plane to come for us."
Pros: "Nothing"
Cons: "Customer service in Phoenix"
Pros: "Nothing."
Cons: "The flight was cancelled as we were leaving for the airport. No suitable alternatives were offered."

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Phoenix - St. Louis Flights

Departure:

Phoenix (PHX)United States

Destination:

St. Louis (STL)United States

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St. Louis - Phoenix

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$1,474
$545
$303

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