$197 Find Cheap Flights from Phoenix to Palm Springs

Mediocre. Boarding is now unpleasant. The employees, once friendly and nice, are now regularly speaking sternly to passengers, badgering them to do things right so they can take off on time and gate check bags because they don't have enough overhead bin space. The pretzel snack was crushed flat and broken into even smaller pieces, which happens frequently lately. Drink service was suspended before they reached my row.

First time traveling on Southwest since bag fees were implemented. Usual good service. Just more expensive now.

The open seating makes passengers boarding ahead of you think they also have the right to the empty middle seat. Trumper next to me refused to move her laptop bag from my leg area. I did not make a fuss since it was a short flight.

The cabin was very cold with the air conditioning on at a very high level. I used my phone app that displays room temperature and it registered 67 degrees.

The flight itself was good. Delays were the problem. Original flight was scheduled for 8:10 pm. Got notifications all day -- actual time is 8:40; then 8:25; then 8:35; then 8:45. Then once I get through security, it's actually 9:35.

Flight had over 6 people in wheel chairs and there was only 1 gate agent. Very impressed though in how Maddie handled having to efficiency move that many people by herself. We still nursed in a timely manner.

Multiple delays, poor communication of information and a 4 hour delay with multiple gate changes ...

Flight was delayed for 1 hour. Otherwise it was a fairly normal Southwest experience

Took a little longer than normal, but the process is clear and easy to understand.

Main flight attendant made light of the delay and presented some humor to lighten the tempestuous situation. Delayed flight took off 2 hours after scheduled time.

Amazing I love American. I’ll never fly anyone else if I can help it.

Loved the crew . Absolutely no complaints. Except for luggage lost

We are too tired and frustrated to comment politely at this point

Bigger seats. Board back to front! Disembark front to back!

Plane was pretty clean, staff was friendly and helpful, flight left about on time arrived early. Took a long time to board and get off the plane - carry on items didn't have enough room so people had to move all around to find places.

also wi-fi never worked attendant said satellite coverage is spotty over water ..... but we were over land!

They attended to my needs as I couldn't walk and they provided a wheelchair for me.q

Only my carry that was taken and found it in my final destination

Short flight. Too many announcements (occupied half the flight duration!!!!!)

Don’t fly American. Do anything you can to avoid it