Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Palm Springs
Southwest and American Airlines have all waived their change and cancellation fees on flights from Phoenix Sky Harbor Intl to Palm Springs. Confirm policies on booking site.
Nonstop flights from Phoenix generally make it to Palm Springs in 1h 08m. The flying distance between the two cities is 261 miles.
In normal times, a total of 89 direct flights connect Phoenix to Palm Springs weekly. On average, there are 12 departures per day.
In the last 3 days, American Airlines offered the best one-way deal for that route, at $59. KAYAK users also found Phoenix to Palm Springs round-trip flights on American Airlines from $117 and on United Airlines from $175.
A passport is not required to fly from Phoenix to Palm Springs.
If you are looking for a flight deal from Phoenix to Palm Springs, look for departures on Saturdays and avoid leaving on a Sunday, as it's usually the priciest day. When flying back from Palm Springs, Wednesday is the cheapest day to fly and Tuesday is the most expensive.
Phoenix and Palm Springs are both served by 1 main airport. You will leave Phoenix from Phoenix Sky Harbor Intl and will be arriving at Palm Springs.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Phoenix to Palm Springs.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Palm Springs from Phoenix is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Palm Springs with an airline and back to Phoenix with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Palm Springs from Phoenix up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "It was fine"
Pros: "The crew was courteous."
Cons: "Our first flight had to be repaired. We were transferred to another flight. The second flight also needed repairs and was delayed. Total delays were 1.5 hours."
Pros: "Seats comfy, plenty of room as there was an open seat next to us."
Cons: "Nicer, friendlier staff. Alaska airlines staff doesn’t even compare to the nice staff on Delta flights!"
Pros: "Love Alaska Airlines!"
Pros: "The crew was amazing and the flight was enjoyable"
Cons: "I could have stayed in Arizona instead if of flying back to rainy Seattle"
Pros: "How safe and comforting it felt."
Cons: "More vegan options. Lol"
Pros: "Seats were comfortable. On time."
Cons: "Food could have been better."
Pros: "Smooth easy flight, nice new plane and friendly crew"
Pros: "So the flight was shorted food... not that big of deal as it was ally 2:45hr flight. The crew totally made up for it but being super fun and friendly. Gave people doubles on their drinks if they wanted. The REAL perk is flying into Everett/Paine Field. What a great experience it is. Fast and simpl"
Cons: "The seats on the E-175s are a little short for me... I’m 6’4"... everything else was fine!"
Cons: "No seat choice before flight unless I wanted to upgrade. Flight was delayed twice before boarding without any reason given - I was only looking at the information on the app"
Cons: "Flight was very late"
Pros: "I was on a plane with leather seats and sexy red lighting. Clearly a plane aquired from Virgin during the merger. I had a handsome young gay flight attendant who gave me a big smile. And there was free Chardonnay for the beverage."
Cons: "My seat mates on either sides were both young millennial females who both had huge carryons they stuffed under the seat in front of them and both were gorging on food they brought with appetites that seemed to convey they hadn’t eaten in days. The plane was fine. The passengers not so much."
Cons: "No power outlets"
Cons: "Paying an extra 200.00 dollar to keep my flight because your booking system failed to make my reservation with my airline."
Pros: "All staff were professional and efficient. I liked how fast it was getting my bag checked."
Cons: "Didn't care for the net pockets on seat in front of me, my stuff fell out. Guy next to me was really rude and kept bumping me and talking really loud."
Cons: "Well besides spending a good amount of money. 7 hour delay because the plane was busted. Ruined not just my night but everyone else who flew southwest I was supposed to meet up with. Supposed to arrive at 7. Had to take a uber because it’s now 3am. First and last time EVER fly with them"
Pros: "Always felt safe. Crew was friendly."
Cons: "The Gogo app would not play movies. I even deleted and downloaded again and nothing. Made for a long flight. The air was was turned down so low I couldn’t feel it or provide fresh air to counter the offensive body oder of the person next to me. My vent was fully open. Flight delayed."
Pros: "free drinks"
Cons: "Slow and disorderly boarding at SFO"
Pros: "When flight did finally leave it didn’t take long to get there. Crew was very nice and understanding."
Cons: "That the flight was delayed 3 hours and 10 minutes. I honestly thought I was not going to be going on Monday and most likely going hom on Tuesday."
Pros: "I liked nothing. TSA is a sad partner in the “Expidite your Line Wait for Cash” racketeering scam. They make Hundreds miss their flights because of lengthy wait times, then leave you only a couple options; Pay or miss your flight. Absolutely sickening."
Cons: "I liked nothing. TSA is a sad partner in the “Expidite your Line Wait for Cash” racketeering scam. They make Hundreds miss their flights because of lengthy wait times, then leave you only a couple options; Pay or miss your flight. Absolutely sickening."
Cons: "Rude staff, they overbooked my flight and I had to wait 9 hours for the next flight. No compensation for time lost. They made it seem like it was my fault that THEY overbooked."
Pros: "I loved how helpful everyone was. It was our first time flying with a baby but everyone answered all of our questions and helped us."
Cons: "The only bad thing was on one of flights there was no changing table in the bathroom I used."
Cons: "Seats weren't together with infant daughter."
Pros: "Friendly, efficient crew. No delays."
Cons: "Some of the foot Wells are much smaller than other and present a very real problem both for baggage and tall folks. It seems unfair to pay the same price as someone who gets vastly more foot space and the airline is really doing its passengers a disservice by not making it explicitly clear that certain seats are more physically constrained than others. (737 isle and center seats."
Pros: "Entertainment was great"
Cons: "I thought I had reserved an aisle seat but I was in the middle when I boarded."
Pros: "Great flight nice free entertainment"
Cons: "All good"
Pros: "Seating. Flight time."
Cons: "Everything was good."
Pros: "Excellent Crew - I flew standby, so have great gate agents and flight attendants makes all the difference when you’re hoping for a seat. In flight they are professional and personable and keep you up to date on what you need to know! Plus, I’m always happy when my flights have USB ports so I’m fully charged when I deplane."
Cons: "I always want more leg room or a little more room under the seat in front of me. But I didn’t upgrade for a roomier seat and there was more than enough overhead space, so truly can’t complain about it!"
Pros: "The crew was great and friendly. Est landing i have had in years."
Cons: "The seats are lime sitting on wood."
Pros: "Usb port to charge your electronics!"
Pros: "The check-in counter staff person in Phoenix was very helpful with luggage issues. The crew members on board were friendly and efficient."
Pros: "After an extremely frustrating experience with American related to flight changes, I was able to book a last-minute one-way flight with Alaska. As always, every team member was helpful, the flight was very smooth and the in-flight entertainment made for a quick, painless trip. Definitely a loyal Alaska customer!"
Pros: "Everyone was incredibly nice and professional"
Cons: "The only complaint would be there were no more cheese and fruit plates left by the time they got to 30 C"
Pros: "The flight crew was good, and the flight was quick once we got on the plane - which was 1 hour 45 minutes after we should have!"
Cons: "I got on the second leg of a flight from Seattle to Palm Springs at San Francisco. First, the flight arrived an hour late. Passengers from Seattle said that the loading crew somehow dented the wall to the luggage area (?) and they had to inspect it before flying. When it finally got to SFO, we boarded the plane at first, and then had to deplane back into the airport because they had (over?)filled the wrong fuel tank. So they had to empty that tank and fill another I guess? Don't know if the tank they filled was on the other side of the dented luggage area. The announcements from the desk were puzzling, and tended to be every 10 minutes telling us to wait 10 minutes instead of giving a good estimate so we didn't need to stand at the gate the whole time. After about 50 more minutes we boarded again and the plane took off OK. But there needs to be serious improvement in communication between the crew on the ground (gas & luggage etc) and the pilot and the desk crew, and between all of them and their paying customers."
Cons: "The bathrooms are shockingly tiny!"
Pros: "People were nice"
Cons: "They lost my bag...delayed our flights...and made me go mentally insane"
Pros: "UPBEAT flight attendants, helpful, courteous. Front check in staff was great. But they were unable to fix my wife's problem."
Cons: "Seating poor, leg room, hip room etc. Person in seat in front of me leaned there seat back 2-3 inches. There wasn't enough room to read my book. Everything else was satisfactory."
Pros: "Love Alaska airlines!"
Pros: "Crew were friendly and efficient. Gate areas were clean."
Cons: "I always feel like a commodity versus a customer once I get in my seat. No leg room, no where to place your water bottle and feel like each time I fly the seats get smaller."
Cons: "Doesn't work with iPad mini. Unsupported"
Cons: "We picked our seats for both round trip flights well in advance and we ended up being assigned less desirable seating on both flights. On the first flight we we ended up in the very last row next to a lavatory and on the second flight we had seats where the backs did not recline also. Go figure!"
Pros: "Alaska is efficient and friendly . The plane was new and clean. The plane left SF on time and landed lightly --perfect flying ."
Cons: "Because of the wind in Palm Springs, the flight crew wasn't able to do a real drink service. I look forward to a glass of cheap Alaska red wine on my Friday afternoon flights!"
Pros: "Flew Frontier on the way to my destination and Alaska on the way home, the difference was night and day. Everything was better, the seats were comfier, the tray table was larger, there was a wifi option, complimentary food and drink, much more professional staff, even the plane noise was much quieter and to top everything off we got home over 30 minutes earlier than expected. Alaska is definitely my new preference."
Cons: "If United can serve more than orange juice or water, so can you"
Pros: "flight was fine"
Cons: "kayak never sent a precheck email, app told me i was flying american. went to american, no flight. they told me to go to alaska air, a tram ride and a 10 minute walk. could have missed my flight if running late. the app needs to say which airline to go to, i don't care who the flight was booked thru. huge hassle, wasn't happy."
Pros: "The pilot introduced himself and kept us updated on the weather and turbulent."
Pros: "I liked healthy food options. I really like the upgrade option to a more comfortable seat in the exit row and a complimentary cocktail as well. I like the organized boarding back to front. It is much faster."
Cons: "I did not use entertainment so I couldn't really rate it. There wasn't anything that I didn't like."
Pros: "I was able to board early due to my premium status on American. The aircraft, a Boeing 737 was relatively new."
Cons: "The flight was over half an hour late, and we were told the airline was servicing the cabin while we waited at the gate to board. When I got on board, I was the first to arrive at my row and there was so much trash on the floor, in the seats, and in the seat pockets in front of me that I gathered what I could carry to the restroom to dispose of it before sitting down. There was still tons left. When I alerted the flight attendant, she just shrugged."
Pros: "Awesome crew. Comfortable seats, legroom."
Cons: "No snacks? Flight was delayed...making me miss my shuttle home"
Pros: "Both of my flights boarded and left a little early. This is so rare and minimizes stress."
Cons: "There were no snacks available"
Pros: "the crew was friendly"
Cons: "the wifi only working for one site wasn’t my favorite but not a dealbreaker"
Pros: "The crew was really nice and the in flight entertainment was great"
Cons: "Wish there couldve been a complimentary in flight snack or something."
Pros: "Nice staff and plane. Loved the USB outlets for every seat."
Cons: "Boarding time was slightly late"
Pros: "The flight itself was great, but not sure why we were charged extra for our carry on bags and seat assignments."
Cons: "We were charged extra (each way) for our carry on bags and seat assignments. If we would have booked directly with Sun Country we would not have had those fees. I don’t know if I’ll use this app to book tickets again."
Pros: "Great service by the flight attendants."
Cons: "Having to pay 35 dollars both ways to check in my luggage. Since they were charging 40 to take it on board as a carryon."
Cons: "Loss our luggage. Long check in lines. Almost missed flight"
Pros: "At least there was a USB port to Charge my phone."
Cons: "The flight was three hours late and suncountey lost my luggage. When I looked at my claim ticket it had someone else’s name on it."
Pros: "Friendly crew and right on time. It was an easy travel experience."
Cons: "Tight leg room and paying to choose my seat in order to check in online"
Pros: "Portland, Oregon agent customer service"
Cons: "This weekend has been an awesome spending time with my Arizona family..... but my experience at Phoenix Sky Harbor International Airport is DEFINITELY NOT "America's Friendliest Airport" as they like to advertise throughout the airport! When I went to check in with the exact same airline that the 7 of us flew out on, Sun Country Airlines, I was told that my bag was suddenly 9 pounds heavier than when we left.... even though my bag was packed EXACTLY the same and nothing had been added. As we were finishing up paying, a random lady from the ticket counter stopped me and in a very snobby and aggressive way told me I needed to check an additional bag. I was BEYOND CONFUSED because this bag was considered a FREE "personal item" when we left Portland and now I'm being forced to pay an extra $40 dollars. She then started talking to me VERY aggressively and belittling me as if I couldn't afford the extra charges. That was not the problem! I wanted an explanation as to why the policies are suddenly different just 72 hours later? After I re-ran my card and paid the additional charge, we start to leave again, AND THE SAME GIRL tells me I need to check ANOTHER BAG that was considered a "carry on" when we left Portland. She was starring at my family, our belongings, not listening to what I had to say and continuing to harass us, while demanding I pay more money, without answering any of my questions! I spent $120 to check our bags just to get back home- $75 more than when we left! I asked for her badge number to reference my conversation with her when I call and speak to her manager and she refused to give it to me! Her body language was defensive, unapproachable and snobby- rolling her eyes multiple times.I was able to see read her name on her badge before she flipped it over, "Mika" who happens to be based out of Portland International Airport but working out of Phoenix Sky Harbor International Airport today, December 10th. Sun Country Airlines advertised themselves as "travel convenient and trouble free for all passengers"...... WHAT A JOKE! I will NEVER fly on this airline or recommend them to anybody ever in my life! This has been the WORST TRAVEL EXPERIENCE AND CUSTOMER SERVICE in my life. #DoubleWhamy #SunCountryAirlines #SkyHarborInternationalAirport #AmericasWorstService #DontFlySunCountry #NotFamilyFriendly"
Pros: "Nothing. Everything was mismanaged and poorly handled."
Cons: "The incompetency"
Pros: "The crew was friendly and helpful."
Cons: "The plane was delayed an hour getting to the airport, then just as we were about to take off, we were sent back to the terminal due to a mechanical error. They gave us the option of staying on board or getting off. Three hours later we finally reboarded and were on our way. We received very little information as to the status during this time. It was very frustrating."
Cons: "What a surprise at the Sky Cap that I needed to be charged for a carry on....total of $50 for my check in and carry on. What's worse, is that I had to CHECK my carry on because you only allow a minimal # of carry ons. This is certainly a negative for me flying with SunCountry again."
Cons: "The flight down from msp was an hour late, flight from phx to msp was 1 1/2 hours late taking off. New charges for carry ons and luggage are unreal! Rip offs! Going to find a different airline!"
Pros: "Very professional and friendly."
Pros: "Non stop flights the only plus"
Cons: "Boarding staff was totally rude and unprofessional I will never fly sun county again!"
Cons: "I could not get a boarding pass on either flight, going or returning; the Sun Country website is a disaster. Also not happy about its new baggage policy."
Cons: "We paid extra for exit row seats they did not recline and seats were SO uncomfortable...not your fault I know just saying airlines in general have gone downhill."
Cons: "I was in the 7th row and by the time they got to me with food/beverages they were out of burgers and sandwiches."
Pros: "Clean plane. Plenty of leg room."
Pros: "It was nice"
Pros: "I loved my flight but there was no snack unless you pay for it"
Pros: "Easy and painless. In fact, while I was getting my bag checked at the gate, the Gate CSR noted that there was an aisle seat available and asked if I wanted to move from a middle seat to the aisle. At 6'3", I was very grateful for the ask."
Cons: "I paid for a particular seat next to the escape door on the wing. But they put my wife in the very back seat at the back of the plane."
Pros: "We were allowed to free check some carryon bags due to full plane."
Cons: "So crowded with the narrow aisles. Attendents constantly bumped aisle passingers with rolling carts. Aisle arm on my seat would not come up despite repeated attempts to push button."
Pros: "Flew down Tuesday and back Wednesday - all flights were on time and everything went smooth."
Cons: "It was a cluster"
Pros: "short wait lines to check in and security"
Cons: "When we got to the counter for our return flight, they told us Olivia's flight was not paid for. I couldn't believe it, as they never said a word on our way to Phx. She had already been assigned a seat along with my other daughter & I. Our 3 tickets were booked at same time and were all charged at once!"
Pros: "Crew were very nice. I'm sure it was the end of a long day for them, so they were probably ready to be done - more interaction between themselves than the customers."
Cons: "Seats not very comfortable. Too bad that comfort has to be given up for profitability..."
Cons: "Boarding started late, plane left late."
Cons: "First, it took an hour to board the plane. If you loaded back to front this could be alleviated. Then the seats are horrible. Hard, short seated and no room. Paid for a cold cheeseburger. What's up with that? Held on to garbage they refused to take until after we were supposed to prepare for landing and got yelled at to put my tray table up even I had just gotten rid of my garbage. It was rude since some other attendant had just refused to help me. Now I sit here getting gassed by them having opened up the back of the plane while we are still stuck on here."
Pros: "Asked for an aisle seat, if available, at airport. Placed me in Exit row, aisle seat as last available aisle seat. Attendants on board were very nice in asking what I would like to drink. Flight left on time and arrived on time- always a good factor."
Cons: "Everything was ok."
Pros: "On time"
Cons: "Although seats were assigned when purchasing the tickets, I wasn't able to print boarding passes that allowed my travel companion and I to sit together"
Pros: "We made it home alive, stewards smiled a lot"
Cons: "No one at desk for check in, then when boarding there was a man standing in the aisle that would not allow me to pass, I had an infant in my arms but he refused to move even after multiple requests. I had to squeeze past him. When plane was fully boarded he started to vomit. He vomited multiple times before we started moving. Steward asked him if he was okay to fly and he did not answer, just nodded a bit. He continued to vomit, was unable to use the bag properly, he appeared highly intoxicated. He vomited into the aisle and all over our shoes and pant legs and carry on bags. We told the stewards who went and grabbed a package of paper towels and shoved them at us. They moved the passengers on the other side of him up to the front of the plane but said nothing to us. No one apologized. Twice we were told our baby was the baby of the year but that was the only remark."
Pros: "The crew was pleasant, kind and observant to passengers needs. Plenty of smiling. The beverage selection was truly fantastic. We were informed of any changes and the crew was very accommodating."
Cons: "The window seat that I requested on the way home was just a blank, white wall. I noticed quite a few passengers that waited a bit long for the return of their credit cards because of a slow, faulty or outdated card reader."
Cons: "Being delayed and disorganization around the need to have more people check their bags"
Pros: "Seat next to me was empty so I had room to stretch out and relax with armrest up!"
Cons: "We were late boarding in PHX but no explanation was ever given as to why?"
Pros: "Doreen L, our flight attendant was so kind and cheerful to us and everyone she served. She is definitely one of if not the finest flight attendant at Sun Country!"
Pros: "Good leg room"
Cons: "The seats were really uncomfortable."
Pros: "Friendly customer service. Efficient boarding. Liked being able to board early because I did not require overhead bin space."
Cons: "Complimentary pretzels or other light snack would be nice."
Pros: "The crew was friendly and accommodating. I forgot that Sun Country serves cheese burger hamburgers, keep them on the menu."
Cons: "People switching seats prior to take off in the airplane. This needs to be enforced that people need to stay in their assigned seats unless approved by the crew."
Pros: "It was good"
Cons: "My Trip was good"
Pros: "Smooth process, direct flight."
Cons: "No peanuts or treat of any kind"
Cons: "Couldn't check-in online due to unknown "server error". The guy at the airport said they had a system failure the previous night - no info on the site though, so we've lost 45 minutes retrying check in online. The plane itself was definetely not renovated for quite some time (the interior). Not too comfy seats, but had worse. Boarding was a bit unusual - they're splitting the passengeres to maaaaaany groups - military, no carry-on luggage, disabled, with kids, with carry on to put under the plane, first class and finally the regulars... Not sure if that actually speeds up the process, seems officious.."
Pros: "Excellent service all around -- from baggage check and pre-boarding process to inflight delivery and early arrival. I also loved departing from terminal 2. Great job Sun Country!"
Pros: "The crew were excellent"
Cons: "The flight was two hours late"
Pros: "Crew was very friendly and helpful and the flight was smooth and relaxing"
"I think the flight attendant and first class was terrific, but whoever had to work in coach where I say didn’t seem happy about it, extremely mediocre service, not friendly, just putting 1 foot in front of the other. Just seemed “over it.”"
"It was a smooth, uneventful ride. The staff was very friendly. The overhead compartments were a little small for my hiking style backpack, but I made it work."
Pros: "Seats were comfortable"
Cons: "Flight attendant needs a lesson in FRIENDLY customer service he was almost rude to guests"
Pros: "Finally got me home"
Cons: "Delayed, no updates,"
Cons: "Food and drinks at least!!"
Pros: "Nice, supportive crew."
Cons: "The delay that made me miss my next flight..."
Cons: "No more plastic cups in first class - and offer packaged nuts."
Pros: "The crew.was so rude, even from the check in process"
Pros: "Crew was fine, outlets were nice"
Cons: "It should be a crime to have a fully packed plane in the middle of covid. It’s also illogical to not serve food but allow people to bring food on, doesn’t make it more covid safe. I will avoid American Airlines in the future."
Pros: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Cons: "Very little seating at Phoenix airport."
Cons: "I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues."
Pros: "Nice clean new airplane, pleasant crew."
Cons: "Time to start offering complimentary wifi in first class"
Cons: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."
Cons: "extremely racist crew made flight uncomfortable for everyone."
Pros: "The flight was on time and the plane was clean and new."
Cons: "Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight."
Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Cons: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"
Pros: "Short, sweet and great crew."
Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
Pros: "The plane was clean"
Cons: "More spacing with the whole Covid-19 thing going on"
Cons: "Have at least water offered"
Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"
Pros: "Seats were great! No snackage... #covid19"
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."
Pros: "Everything was great. I especially liked the enter active map that showed some towns and lakes we flew over and the speed and elevation of the aircraft."
Cons: "More details on the map, for example, show landforms, mountain ranges, major roadways, rivers, etc."
Cons: "No wifi or entertainment was available. Food was mediocre."
Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"
Pros: "Fast boarding"
Cons: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"
Pros: "It was on time"
Pros: "Travel time was great"
Pros: "Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience."
Cons: "I did not understand the entertainment system. I read a book."
Cons: "I was forced to chance airlines, because, AA knew about an issue with the plane but still tried to used it."
Cons: "4 hour mechanical delay and shitty communication"
Pros: "Getting off the plane after 3+ hour flight and 45 mins taxi and waiting for gate"
Cons: "Bought our tickets months ago, 2 travelers , myself and wife. Couldn't seat together. Our baggage ( Small backpack and a hardside roller we bought cause it would fit under the seat. Guess what I know they changed the size of the underseat bag . We had it checked going to PHX ,no issue on the way back $50. I'm done with American Airlines and Kayak."
Pros: "At Least the Staff was keeping us updated."
Cons: "No good-faith gesture was offered for the long delay. My associate and I completely missed an important dinner meeting with the rest of our team! Our team takes this trip each year and we have always drove. It' short and I then have transportation when I arrive. This year we decided to fly because it's even easier. This particular flight from Phoenix to Vegas took us longer then if we were to drive and I then spent more in RideShare. I won't be doing it again next year."
Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."
Pros: "Boarding process was easy."
Cons: "This requires a list- 1. For a new plane, the seats were uncomfortable 2. The seats had no leg rests 3. It was an overnight flight, arriving before 6 am and all that was offered prior to landing was a mint...seriously, no coffee? I was in first class and expected a light breakfast but AT LEAST A CUP OF COFFEE. Never again will I pay for first class on this airline. AMERICAN AIRLINES SHOULD BE ASHAMED. 4. The crew was unwelcoming and unfriendly. Not acceptable when paying these prices."
Pros: "The only reason I was able to make this flight was that it, too, was delayed. We received ZERO notification - as we were running from one plane to another from Concourse A to B - that the Phoenix-LA flight was delayed. I mean how difficult is that to do?"
Cons: "We took off. We landed. We didn't crash. We sat on the runway for nearly an hour. So much fun!"
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Pros: "Pretty much on time departure and arrival. Comfortable, larger aircraft than usual."
Cons: "n/s as only a 40 minute flight"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Cons: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."
Cons: "The landing gate in Palm Springs."
Cons: "I'm still limping slightly from not having hardly any legroom period but it's just a fact that you're playing too not designed for people like me"
Pros: "How amazing is it in any service oriented business that the professionals around you provide service with a smile and are attentive to your needs!"
Cons: "No seemed happy at all."
Cons: "The original flught flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. So we never ended up going to Phoenix. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."
Pros: "Crew was great!"
Cons: "On time yes. Every seat sold. Overhead baggage full had to check luggage. Dinner time flight no food. No beer."
Pros: "Entertainment movies"
Cons: "Never will I fly on them Again! No protective measures in regard to Covid! Terrible!"
Pros: "Inflight movies"
Cons: "Everything! Jam packed flight. and no Covid measures taken. Aweful!!! I will Never fly on them Again! Shame on the Airline!"
Pros: "Great nonstop, friendly crew"
Pros: "The was helpful and friendly and was able to take care of problems."
Cons: "Notifying me when a flight was being canceled before getting to the airport not where. You are supposed to be boarding the plane."
Pros: "Flight smooth. Not too crowded."
Cons: "Flight delayed."
Cons: "Couldn't hear announcements over PA system"
Cons: "I got two basic economy seats and no seat assignment until after other passengers had already started boarding. The gate agent showed up late so it was a hassle to get to the counter and find out where I was sitting. Then there was a long backup on the gang way, and we still couldn't get on the plane. We were delayed sitting on the tarmac for an extra hour, the crew could have given us drinks or snacks then."
Pros: "Great movies"
Cons: "Very cramped seats"
Cons: "Delays, delays, delays. :("
Cons: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."
Cons: "Basic Economy forces you to check bags for a fee and prohibits carry on luggage. I was not prepared for this when checking in. Luckily, we were able to downsize into one suitcase which we checked in."
Pros: "The crew was friendly but because of 5 flight delays we missed our connections in Amsterdam and got stuck in Houston for the night."
Cons: "The crew was friendly but because of 5 flight delays we missed our connection to Amsterdam and got stuck in Houston for the night. Because of this we were forced to pay for a hotel in Houston. I believe that we should have received some type of voucher for the huge inconvenience and waste of money"
Cons: "Crew was really inattentive and service was poor to say the least. Very disappointing business class experience."
Pros: "On time, rare for a full flight."
Cons: "A little quicker on the baggage upon arrival would have been nice."
Pros: "Baggage was delivered to the carousel before passenger could get there. No waiting! Well done!"
Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Pros: "I had my own row"
Cons: "Seats are still so bad. I think I got a headache from looking at my phone the whole flight."
Pros: "AlwYs on time"
Cons: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"
Pros: "Smooth flight"
Pros: "Seats are not comfortable and it is hard to sleep on this flight"
Cons: "Seats, crew."
Pros: "Boarding went quickly."
Cons: "Landing early, then sitting on the plane for an hour and a half, which made me miss my connection for the second time in my last two united flights. Being given no assistance in how you rectify my situation and having to figure it out myself, then boarding the next flight late. Recieving no compensation for the inconveniences United caused me on both of the last two flights I've taken with them."
Cons: "United has poor consideration for their customers. It does not seem that they are looking to make the trip a postive experience for the customers. Employees are rude and are not personable when in contact with the customer."
Cons: "Nice quiet flight home."
Pros: "Paid to have more room to be comfortable but the service Wa not overly special. Flight attendant got us a drink after takeoff; then promptly turned off the lights & sat & read her book. I would have had to ring the buzzer to get anything. She didn't even collect the glasses. I know it was a red-eye but she could have paid a little more attention."
Cons: "See above"
Pros: "The crew and service was very nice and pleasant"
Cons: "To hard to use the inflight entertainment from wifi and that it was delayed"
Pros: "Seats have some good cush to them"
Cons: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."
Cons: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"
Pros: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Cons: "My flight got delayed so much that I ended up cancelling my trip."
Pros: "I'm glad I didn't get kicked off!"
Cons: "I did not like the boarding process and I had a fear of being kicked off."
Pros: "The desk people were nice in Phoenix, AZ"
Cons: "Our flight was delayed 6 hours so United rebooked the whole flight, however they made no attempt to inform us before we arrived at the airport. We found out when we arrived to our gate to board. So because we did not know about the delay until the time of boarding, we missed all other flights out because it was 8pm and no more flights could take us to our final destination. We did receive a hotel voucher but we had to pay for a taxi back to the airport as well as we had to pay extra for our car that had been sitting in the airport garage overnight. It should have been $2.50, but because it sat in the garage overnight we had to pay $20."
Pros: "The flight was on time. Boarding on and off was good."
Cons: "The in flight wifi doesnt allow streaming. It was lame and there was no free in flight movies. So other than sleeping or using an app to text there was nothing you could do. In flight wifi isnt worth buying."
Pros: "Overall experience was great!"
Cons: "Snacks could have been better. Next time, I would like an entire pop instead of a small cup."
Pros: "But as far as I know, nobody was beaten up by your goons. From now on, I will fly United only as a last result."
Pros: "On time flight"
Cons: "It was a ten am flight, they forgot to stock snacks, so no food on board at all, and I was hungry!"
Cons: "We're all aware of the national "glitch" the delayed flights a couple of hours. While our plane was available for an on-time departure (UA1976) @11:35, the crew was inbound on one of the delayed flights (UA1611). United could have known as early as 7:30pm that 1611 wasn't going to make it on time to turn around the crew and would hold up 1976 as a result. Instead United didn't update passengers of 1976 until 11:55 (20 minutes after it was obvious that it was delayed and 4.5 hours after they could have known). Maybe I'm missing something, would love for someone at United to explain it."
Pros: "Everything from boarding to landing was great."
Pros: "The actual flight itself was fine."
Cons: "The flight was delayed. I was told it was due to "weather issues", and that i'd more than likely miss my flight, and that there was nothing they could do about it. I ask the guy to print me some sort of itinerary to show my work, and it shows "mechanicall issues", not weather. Confirmed this with their website. I was told I'd probably be arriving in Seattle around 1-1:30AM. By pure chance, my flight from San Fran to Seattle was ALSO delayed (due to a late incoming flight), so I was able to board my original connecting flight. However, this still put me in a bad situation. I use public transportation, which wont be running by the time I arrive. LooKS like I'll be forking out $50+ for an Uber or Lyft home. Thanks, United. I only ever get delays when I fly United."
Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"
Pros: "UA crew/ FAs got me to my destination safely, fairly comfortably (good seats), and efficiently."
Cons: "I felt that mid-cabin was chilly even with a blanket that I had along. Being a former FA, I feel that most flight crews today fail to be aware of cabin temp as it relates to passengers. I realize that we all have different body temps, but cold is cold and uncomfortable!"
Pros: "Crowded flight efficient crew and staff pleasant and cooperative passengers."
Cons: "The days of an empty seat are gone the new normal is crowded flights."
Pros: "We boarded in record time and took off in record time. The landing was so smooth I hardly noticed it. Perfection!"
Cons: "Anything I didn't like is typical plane stuff - small cramped seats, one cup of soda instead of the entire can, etc. Nothing unusual!"
Pros: "The friendly and comfortable atmosphere!"
Cons: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
Cons: "It was a very packed flight and I feel like the boarding process could've gone smoother."
Cons: "Called the airlines to cancel only my flight there to SFO but the full reservation was canceled which made me but a new reservation to come back to PHX. Very poorly handled."
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Airlines flying from Phoenix to Palm Springs have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Palm Springs
Masks required on board, masks provided on flights from Phoenix to Palm Springs
Social distancing seating
Middle seats unavailable to book on flights from Phoenix to Palm Springs
Testing for antibodies, testing for symptoms for flights from Phoenix to Palm Springs
Waiving of change fees. Search flexible flights from Phoenix to Palm Springs
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