Departure and arrival was right on time as scheduled, which is much appreciated! Flight crew and Spirit personnel were all professional and nice. It was hard to understand the flight crew on the overhead system and they talked too fast since I have a hearing deficit.
Seats didn't recline and uncomfortable, not much room to move, felt like a sardine. Plane needed vaccuumed badly, but what do You expect for a low cost flight, right?
Price of tickets is made up in the price for luggage. Deceptive af, we had no way to plan for that. Ended up paying more luggage than tickets. I'm never using this airline again. Super shady.
Although I checked in, printed my boarding passes, and paid for checked bags before arriving at the airport, I had to wait in a very long and slow line because all boarding passes were being reissued. I barely had time to get to the gate before the doors were closing. I was told there were computer problems.
Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.
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American Airlines
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