Find cheap flights from Porto to the United States

Pros: "N/A"

Pros: "Awful!!!"

Pros: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Cons: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Pros: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Cons: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Pros: "Food was great, creww was very nice"
Cons: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Pros: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Pros: "nice flight"

Pros: "Seat was ok, crew was friendly"
Cons: "Movie options were limited"

Cons: "Entertainment system was not working"

Pros: "A good airline and a good flight. Lots of entertainment options."
Cons: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Pros: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Cons: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Cons: "Waited for baggage at Newark for more than 45 min"

Pros: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Cons: "All of it"

Pros: "Dry. I’ve food and really felt pampered"
Cons: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Pros: "The service and food are very good."
Cons: "Tight space for business class."

Pros: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Cons: "A little tight in economy and i am short"

Pros: "Everything was as accommodating as possible."

Pros: "Nice staff and inflight service. seats were great"

Pros: "good service, patient with passengers"
Cons: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Pros: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Cons: "The legroom in economy is just as bad as you would expect."

Pros: "Pleasant staff"
Cons: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pros: "on time, good food, pleasant service"

Pros: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Cons: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Pros: "Outstanding service. Friendly flight attendants."

Cons: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Pros: "Legroom is too little"

Pros: "I was concerned the connections would be too tight but it worked out great!"

Pros: "Service was very good."
Cons: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Pros: "Best flight crew experience ever"

Cons: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Pros: "Crew, food...."
Cons: "As I said before..."

Cons: "Expired cheese. Loudest plane I have ever been on."

Cons: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Pros: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Cons: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Pros: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Pros: "Everything except the earphones was great"
Cons: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Cons: "Better seats"

Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pros: "Food, service"
Cons: "Room in economy"

Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Pros: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Cons: "Delay and lost the luggage for the second time"

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Pros: "Professional Staff; best food on international flight ever."

Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Pros: "Yes"

Pros: "Everything was perfect!"

Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Cons: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Pros: "Amount of food!"
Cons: "Quality of food!"

Pros: "Great experience!"

Pros: "top notch KLM are the best"

Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Cons: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Cons: "Bigger personal space"

Pros: "Nothing"
Cons: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"

Pros: "The boarding was fast and very well handled."

Pros: "Everything good"

Pros: "I did not like nothing"
Cons: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Pros: "Comfort and snack was good."
Cons: "All ok."

Pros: "Very comfortable seating!"
Cons: "The landing was a bit rough. Lol"

Cons: "I couldn’t sleep in a chair... wish I could"

Cons: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."

Pros: "Nothing"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Pros: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Cons: "Nothing"

Pros: "Staff very courteous and professional"
Cons: "None"

Pros: "A3A"
Cons: "Ĺ"

Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Pros: "Nothing Special"

Pros: "Generally everything went smoothly on this leg of my trip."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "Everything is perfect"
Cons: "N/a"

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Cons: "There delay"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Pros: "Comfort and boarding"
Cons: "Delay and food"

Pros: "I didn't like anything because the fly leat 3 hours"

Cons: "Boarding was a mess"

Cons: "No blankets or pillows. Froze"

Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Cons: "Extreme delays"

Pros: "Excellent trip. Provided ample food snacks and drinks."

Pros: "Smooth. Fast."

Cons: "See above airport connection disaster...."

Pros: "I didnt ever purchase that ticket"

Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pros: "Stewards"

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Cons: "see above"

Cons: "It was fine, just tiring due to the length of the flight."

Cons: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Pros: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"

Pros: "Everything"

Cons: "See above. What a disaster!"

Pros: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Cons: "Food could be a bit tastier ..."

Pros: "Attentive and friendly staff, great food and plenty of drinks!!!"

Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Cons: "See above. Going both ways..."

Pros: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Cons: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Pros: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Pros: "We were kept informed of prigresd"
Cons: "Delay"

Pros: "Friendly crew. Sufficient beverage and food service."
Cons: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Cons: "See previous comment. Airline service needs to be vastly improved."

Pros: "Crew, food and entertainment were fine"
Cons: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Pros: "Everything in order and on time."
Cons: "N/A"

Pros: "WiFi access"

Pros: "Multiple bathrooms located downstairs. Modern new plane"
Cons: "Movies were old. No real new releases. Food was terrible"

Pros: "Friendly crew."
Cons: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

Cons: "Tv didn't work most of time. Food was terrible."

Pros: "Good overall experience"

Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."

Cons: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Cons: "Canceled and delayed flights are unavoidable but deceitful customer agents is unacceptable. We will never fly Lufthansa again."

Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Cons: "staying 11h with no assistant"

Cons: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Cons: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Pros: "The whole experience was GREAT!"

Pros: "The seat was very comfortable"

Cons: "They change the gate for transfer last minute"

Cons: "Boarding was a little chaotic. Everyone kind of ran up."

Pros: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Cons: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."

Pros: "everything"
Cons: "none"

Pros: "I loved everything."

Cons: "The head rests were very uncomfortable."

Pros: "Nothing. Flight never happened."
Cons: "Lufthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound. I AM OUT SIX HUNDRED DOLLARS BECAUSE I HAD TO PURCHASE A TICKET UPGRADE TO GET HOME. RIDICULOUS. I MIGHT SUE."

Cons: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Pros: "Overall a pretty good flight."
Cons: "The in-flight wasn't working, so no movies on a nine hour flight."

Cons: "Child car seat lost although checked with luggage."

Pros: "the staff is top notch"

Pros: "Great plane Great food Great movies"

Pros: "The crew was very efficient and accommodating"
Cons: "Most of the announcements were hard to hear and understand"

Pros: "I liked the food and entertainment"
Cons: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."

Pros: "Free upgrade to business class!"

Pros: "The flight crew was wonderful! Friendly and really attentive the whole trip!"

Pros: "There are some lounge seats for sleeping. There are power ports next to these seats"
Cons: "€5 for a Fanta in the airport. Food choices are limited and expensive. Next time I'll buy food in Sweden. Shockingly, it's cheaper"

Cons: "Leg space is tight"

Pros: "The TV system"
Cons: "Can't check in on your website"

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Very nice crew and great food"

Pros: "Very nice airplane and pleasant crew"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Yes"
Cons: "Everything was good"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "Travelled business class and was ace experience"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "Delays, took my hand luggage into the hold,"

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Cons: "lost baggage"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "old screens and entertainment system leg room to small"

Pros: "Flying with KLM is a pleasure"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "Easy to board and easy flight."

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "Good flights. Good prices."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "great choice of entertainment content, friendly crew"

Pros: "They were awesome."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pros: "Very good flight, excellent service and good food."

Pros: "Wonderful"

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Cons: "I missed my flight because of MU"

Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Cons: "See above."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."

Pros: "DIY snack area"
Cons: "Food and seating"

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Pros: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Cons: "Nothing."

Cons: "Security services at Manchester airport...too long and not friendly at all"

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pros: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Pros: "The airplane have great entertainment system. The cabin crew are very nice."

Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."

Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Pros: "it was cancelled so they got me on the next flight on Turkish"

Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."

Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."

Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pros: "tool me safe from one airport to another"
Cons: "wait time, food"

Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"

Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Cons: "Late...delayed from algiers"

Pros: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Cons: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Pros: "Bar/Coctail service on AF was excellent."
Cons: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"