Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early.
The seats are too narrow, which I can tolerate for about an hour.
The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag.
Planes were punctual and smooth flight
Very courteous crew.pilot was amazing!! Landed in tough wind
planes were on time, good flight
Got a window seat and had an amazing crew. Everything went smoothly! Dinner and breakfast served!
Everything was perfect!
Good flight with no issues.
The cabin crew were very kind and helpful, always smiling and happy to be of service.
It wasn't Air New Zealand, but operated by United Airlines. The plane was uncomfortable, and the entertainment system seemed clunky, unintuitive and outdated. The selection of entertainment, poor in quality, I thought. There were lost of things to watch, but a lot of it was of poor quality. The food was acceptable, but again, it felt like it was done on-the-cheap, and I was eating airline food a la 20 years ago.
The credit was polite, hat was about it
We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing.
|Flights Arrive in||Harrisburg|
|Flights Depart from||Puerto Rico|
|Airlines||American Airlines, United|
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