Having recently flown from PVR to LAX on AA I can only say that Delta makes coach seem like first class compared to the competition. Instead of being treated like livestock Delta makes its passengers comfortable offering blankets and head phones in coach servicing Starbucks Coffee not week old coffee left in the galley., Flying has gone from being a privilege to a punishment and thank you for valuing the coach crowd .
I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
Pleased that a snack and beverage were served even though the flight was only 50 min.
Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.
I liked that going from Puerto Vallarta to LAX was non stop; free chex style mix and drinks
The boarding was so disorganized; boarding another plane within 15 minutes at gate next to ours; had to sit on floor to rest; going on bus out to plane would have been better if there was a way to make it single file, and not close to another boarding plane. Boarding groups make it disorganized--perhaps it would make more sense to board from back, but I am guessing it is done by boarding group for those who insist on taking large bags onboard to avoid the fee. By the way, tax on the $25.00 per bag charge????
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