Find Deals on Flights from Raleigh-Durham to New York (RDU - NYC)

It was all good. Maybe you could keep some books to read since there's no TV.

The directTV entertainment

Senior flight attendant could not be bothered to help to small children setting on the bulkhead in first class - 'you must find a place for your bag in the overhead'. This to a child at 4' 9''. A passenger finally did her job!

The service was great, I appreciated the on flight snacks and coffee, there was actually enough space to be comfortable, the plane felt relatively new and updated, customer service over the phone was helpful (in trying to book a different flight), and I'm overall impressed with the flight.

There was a three hour delay for my flight because of equipment issues and then the delayed Delta flight I got on standby for (as number two) was oversold. Felt like Delta was a little disorganized with this aspect.

Polite attendants.

Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty.

I missed my connection and United was not even going to offer me a hotel room when they put me on a flight for the next morning. I eventually did receive a voucher after much protest. The overall experience was terrible, and I will not fly united again unless it is the ONLY option.

RDU to EWR was fine, but the return flight was way oversold, and we didn't even get seat assignments until it was time to board. I purchased our tickets months ago, checked in 24 hrs before, and did not check bags, but we still had to stand online and keep reminding the gate agents that we did not have seats and that my three year-old had a car seat that needed to go in a window seat. Once on board, the first clas flight attendant was awesome! She helped us fix a seating nightmare (agent had given my 3 y/o a seat by himself) and came back to coach during the flight to give my son some wings and to just check on us. She and our safe arrival are the only aspects of the entire experience that deserve any stars whatsoever.

Plane was very clean and seats were comfy

Flight was delayed and no snacks were handed out.

After having worked Monday 10 am until 7 pm AND then10 pm to4 am i was exhausted boarding a 6:50 am flight. Needless to say i was asleep before we left the runway. No-one bothered me, and I slept the entire flight. Didn't wake up until we landed in Newark and the tires hit the runway. Thanks United!! I'll def be utilizing your airlines again!!

Nice Flight Crew

There was no leg room what so ever! I am 6 foot tall and around 275 pounds. The seats were made for children, not made for an adult. My seat was so uncomfortable my legs actually went numb, mainly for the fact that I couldn’t move because of how tight the seats were. I have flown many times and this was by far the most uncomfortable flight ever! I will never fly again if this is how planes are going to be.

The area around me was very dirty. Made me a bit uncomfortable