Find Cheap Flights from Raleigh-Durham to New York (RDU - NYC)

First class was fine - nothing too special

Staff seemed efficient

Uncomfortable seats, long delay (due to weather)

Very friendly and accommodating crew

Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that.

Great gate crew. Cabin crew was nice, but busy. On time arrival.

Internet was too expensive.

Roomy plane. Crew was friendly.

This was a flight to Morocco. The first leg was thru Jet Blue to JFK. The second Royal Maroc to Casablanca. I had contacted Royal Maroc about excess and overweight baggage (the ticket was purchased here). I was told no problem pay for it upon check in. At check in I was not allowed to bring the extra baggage. I had originally told Maroc that it would be two boxes. It ended up being one. Jet Blue said I was not permitted to bring a box or a 4th piece of luggage. No feasible solution was offered other than to drive to JFK (10 hours from RDU). I would have needed to check in in less than 8.

Was friendly and no weather delays. Its nice to start a trip with a good start.

We landed, eventually.

The flight was late. Also, they only accept cash onboard for refreshments. That has the consequence of the crew getting on the PA system asking people for change, and scurrying around the cabin in a desperate shell game exchanging bills. It's 2016. Get with the program and accept credit cards.

The plane was clean, airy, comfortable, and not overbooked. The flight attendants treated me very well. Boarding was easy and the gate agent was extra pleasant.

The flight attendants were downright rude to some of the other passengers, the ticketing agent had a nasty attitude and made for a very poor "first contact" experience with the airline. The front desk agents at the United Club in EWR were aggressively officious with a lot of the guests that day as well. Overall, customer service was very poor, even though the attendant on the flight were quite nice to me and gave me great service.

It was all good. Maybe you could keep some books to read since there's no TV.

We did eventually get there

What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!

Extreme delays without any explanation. Some rude staff as well.

I

Very Roomy

The directTV entertainment

Senior flight attendant could not be bothered to help to small children setting on the bulkhead in first class - 'you must find a place for your bag in the overhead'. This to a child at 4' 9''. A passenger finally did her job!

I missed my connection and United was not even going to offer me a hotel room when they put me on a flight for the next morning. I eventually did receive a voucher after much protest. The overall experience was terrible, and I will not fly united again unless it is the ONLY option.

I liked the automatic updates about changes to our flight sent to my e-mail.

The airline had several issues with maintenance, logistics, and getting information to the passengers. When the airline had issues with the plane, passengers were told there would be a delay, but several hours later, the flight was cancelled. When the decision to cancel was finally made, nobody in the gate area knew or heard what was going on because they had a different flight boarding at the same time we were originally told we would board our delayed flight. So, passengers were left sitting around (well after the flight was cancelled) waiting for more information about our "delayed flight". Only those passengers with mobile devices were informed via e-mail, and could act quickly to change flights or even check in for the flight they had been moved to. Now, the plane ride itself was fine, but when we got to our destination, the air bridge had technical issues as well, leaving us trapped on the plane for almost half an hour. When passengers that had transfers were asked to get off first to get on a bus to go to the terminals, they were asked to sit back down 5 minutes later. Needless to say, the airline could use more maintenance checks of ALL mechanical equipment, from doors, bridges, and planes (of course). Communication to passengers in the gate area need to be clearer, so use those screens behind the counter to state what the hell is going on with particular flights, that way passengers don't have to continually ask the agents what is happening now?

That eventually they allowed me to get home

The plane was delayed 90 minutes and there was only 1 update to the time made available by sending me a text (after I was already at the airport). The boards were updated with the delay estimate but delta never thought to send out the info to the passengers outside of 1 single text. Their policy made asking for a refund for THEIR mess up unavailable. I will never fly delta again.

Nothing

They canceled my flight

1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning).

1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC.

RDU to EWR was fine, but the return flight was way oversold, and we didn't even get seat assignments until it was time to board. I purchased our tickets months ago, checked in 24 hrs before, and did not check bags, but we still had to stand online and keep reminding the gate agents that we did not have seats and that my three year-old had a car seat that needed to go in a window seat. Once on board, the first clas flight attendant was awesome! She helped us fix a seating nightmare (agent had given my 3 y/o a seat by himself) and came back to coach during the flight to give my son some wings and to just check on us. She and our safe arrival are the only aspects of the entire experience that deserve any stars whatsoever.

Plane was very clean and seats were comfy

Flight was delayed and no snacks were handed out.

The crew was nice, the flight was fast

The flight was delayed 3 times and caused me to miss an appointment in New York. I could've driven back to New York and I would've been home faster.

The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta.

That I never made it to my destination

Positive crew! Comfortable seating. I wish this is the plane that took me to Colombia. Crew is attentive and you don't get no for an answer. Also the television is very nice

Flight was delayed due to waiting for a crew, so we missed our connection in JFK and had to spend the night in JFK (or would've had to spend the night in RDU). Jet Blue does not help pay for hotels, even when the delay is their fault.