I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
Check-in took a long time to start. Only 3 hours before flight even though the attends were already there.
The in-flight crew was really bad. The flight attends made really loud jokes with each other and screamed instead of using the communicator systems. I´ve already travelled with tam other 6 times this year and the crew was always very polite. This one was really bizarre.
Pleased that a snack and beverage were served even though the flight was only 50 min.
Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.
Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados.
Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.
Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review.
However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault...
Old plane. Floor lighting was duct tapped down... Very surprised to see.
Nice that food was provided on a short flight but bread was ice cold and hard.
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