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TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Very nice attention, good confort at the airplanes

Poor the service of drinks during the intercontinental flights

At the gate in jfk bad service between latam and American airline worse experience and service ever. Never again.

Por viajar con niños no puedo hacer web checkin y al llegar al aeropuerto tengo asientos dispersos aún los definidos como Child! Al regreso llame para reservar asientos telefónicamente antes, pero al llegar al aeropuerto no me respetaron la reserva y nuevamente me dieron asientos separados aún los de Child! Impresentables

The price

Boarding with via bus, long queue and bag drop (only one counter open!), snack served on flight was soggy and tasteless

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

Nice seating

Wait at airport under construction

The crew and staff were very nice and accommodating, so no complaints there.

I actually had a rather bad experience, but it was with the Mexico City airport, not Aeromexico. Honestly, no major complaints. Thank you.

The entertainment was awesome. Made the flight time go very quickly...

They put my wife and I in separate seats. Between strangers.... WTF

the smooth landing in the airport of the Mexico city

food

Entertainment and food was OK.

Check-in took a long time to start. Only 3 hours before flight even though the attends were already there. The in-flight crew was really bad. The flight attends made really loud jokes with each other and screamed instead of using the communicator systems. I´ve already travelled with tam other 6 times this year and the crew was always very polite. This one was really bizarre.

Late landing Slow to open cabin door at gate Very slow luggage delivery

Pessoal de bordo atencioso.

Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados. Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.

Crowed but flight was ok

Overall it was ok

Very reliable and good schedules

Nearly impossible to make a change if booked through KAYAK site. Baggage policies and fees very different from US carries and a bit of racket. Be careful.

I flew down to Asuncion, from Newark to Miami to Sau Paulo Asuncion When I was to fly back Gol would not let me fly they said I need a visa . That is totaly wrong I did not need 1 I had no carry on and did not leave the gate area. Why did they let me fly down and not back the same way? I have myself and % employees that fly to Asuncion and back every month. This is the first time I tried Gol and is definitely the last. I had to go back to my hotel and book a new flight on Tam . I should get a refund

I flew down to Asuncion, from Newark to Miami to Sau Paulo Asuncion When I was to fly back Gol would not let me fly they said I need a visa . That is totaly wrong I did not need 1 I had no carry on and did not leave the gate area. Why did they let me fly down and not back the same way? I have myself and % employees that fly to Asuncion and back every month. This is the first time I tried Gol and is definitely the last. I had to go back to my hotel and book a new flight on Tam . I should get a refund Bob 1-973-772-0137