Find Cheap Flights from Rio de Janeiro–Galeão Intl to New York (GIG - NYC)

best routes to destinations in South America easy connections.

The crew makes you feel special regardless traveling in an economic or business class. The food was excellent in the business class.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Tight seating, turbulence and screaming children do not a good flight make.

Served food!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

It was all great. Very easy process and a very good rate.

I was delayed on the highway to the airport. They went out of their way to accomodate me and I made it. One of the best good memories about flying. And I fly a lot.

they kept the temperature too cold on the flight back. Everbody complained yet captain refused to change it. Don't understand why he kept us freezing, unable to sleep. A bad apple in an otherwise good company.

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Por viajar con niños no puedo hacer web checkin y al llegar al aeropuerto tengo asientos dispersos aún los definidos como Child! Al regreso llame para reservar asientos telefónicamente antes, pero al llegar al aeropuerto no me respetaron la reserva y nuevamente me dieron asientos separados aún los de Child! Impresentables

The price

Boarding with via bus, long queue and bag drop (only one counter open!), snack served on flight was soggy and tasteless

Smooth friendly service

Food

The flight departed on time, service was prompt and the cabin crew was friendly and spoke fluent English.

Not really a complaint but flights marked Operated by P5 Arrorepublica are done using Copa Columbia metal whose business class on the E190 uses a smaller seat type that's 4 across as opposed to 3 across in the Copa Panama E190 s, however it's the same great service.

When I arrived to the airport i found that my flight had been changed for another one that was going to depart 4 hours later, that is I had 4 more hours of waiting at the airport, then at 4 am in the morning just before boarding they offered a voucher to let somebody else take my spot (that was nice because they let me stay at the star alliance lounge) the problem is that later they told me the voucher can only be used at an copa air office IN PERSON!!!! Who buys tickets in person in 2017 I guess copa is still in 1990

The boarding was accurate, the aircraft welcome was a nice touch, all the flight information was on time and excellent through the web site.

Meal overcooked and dry.

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

I was immediately upgraded to a nonstop flight when i arrived to the airport just in time for a flight with a layover. that was very gracious. bathroom very clean.

Food was terrible, so many interruptions during the flight with announcements for duty free. seats very uncomfortable. crew was not friendly or genuine. it all felt very dry.

Food was decent but the fact that you couldn't even purchase extra snacks or drinks was annoying - especially on an international flight. Also, no wi-fi???

The service was great, the airplane was really comfortable and the selection of drinks made this a great on-board experience. The flight was on time which is really important when you have a connection.

When we arrived in Pan amazing there was no gate available, it took like 30 minutes to get a bus to pick up us from the ramp to take us to the terminal. The airline seemed a bit disorganized in this case. Knowing that everyone was taking a connection flight the airline should have been prepared.

Missleading information from COPA personnel at JFK Airport about to claim the luggage in Bogota or Cali. Secondly the last connection Bogota-Cali was not booked either by Copa or Kayak with Avianca Airlines, so after showing paper work and fighting with Copa we got 4 hour late flight. We were not the only ones, there were about 12 people with the same situation.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.