Find cheap flights from Rio de Janeiro to New York

Cons: "Keep the business and star alliance gold boarding lanes open and exclusive for the respective customers for use at any time whenever they show up at the gate. Otherwise it is a chaos to board along with economy. Also, everything was broken in my business seat"

Cons: "Why sits has that foot supporting????? Very uncountable, I can’t stretch my legs"

Cons: "Bag arrival time. It took almost an hour for the bags to arrive.?"

Cons: "From bogota to NY was delete 1 hour"

Cons: "Seating was horrendous. Very tight and uncomfortable. The lights were kept on the entire time as well. Rendering sleep near impossible on a red eye."

Cons: "Fly be on time"

Pros: "The seats were comfortable and more variety when it comes to entertainment. And better head phones!!!"

Pros: "thank you for the patience you have with passengers and children, very grateful thousand thanks Avianca"

Pros: "Ok"
Cons: "No problem"

Pros: "Everything"
Cons: "We wait like 40 minutes to take off"

Pros: "Boarding was efficient."
Cons: "Everything was good."

Cons: "Bad variety of movies"

Pros: "Everything and everyone was nice."

Cons: "- overall the communication with passengers about 2+ hour time changes on flights is very poor, they don't offer an clear explanation why"

Pros: "The staff was accomodating"
Cons: "No in-seat entertainment."

Pros: "Perfect, thank you again, god bless you"

Pros: "Check in 2 luggages for free very flexible"

Pros: "Everything"

Cons: "N/A"

Cons: "Very uncomfortable seats, not usual avianca seats. The bathroom had some issues too."

Pros: "The video selection is pretty good"
Cons: "My vegetarian meal was the same both times--soggy bread, unflavored squash. The worst vegetarian meal I've ever had in 10 years."

Cons: "Always a problem with flying avianca"

Pros: "I had a rough time due to stomach problems."
Cons: "When I asked the attendants for some medicine to help my stomach, they replied they were prohibited from giving medicines to passengers. Since they are not doctors, I understood their point of view."

Pros: "Everything is Excellent"

Pros: "movies"
Cons: "different non-meat option"

Pros: "Good"

Pros: "Everything was spot on. Great creature comfort."

Cons: "The charging USB didn't work and neither did the headphone jack."

Cons: "Old movies needs updates"

Pros: "the fact that i found it inexpenisve and less than a week before i had to fly."
Cons: "the seat i was in was small and screen didnt work."

Cons: "My bag was gone through and many items were stolen. I'm really disappointed with the experience. Everything except for that was fine."

Pros: "Great"

Pros: "I slept all my way to NY"

Pros: "To be early in our come back to home. Thanks."

Pros: "On time! For depart very entusiastic cruw! And a good number of male servers that is great Than you"

Cons: "Missed connection both ways"

Cons: "Boarding was late. The airplane was to warm."

Pros: "Great choice of entertainment, individual screens"
Cons: "Disorganized boarding, supposedly there is an sequence of groups, but it was very poorly implemented"

Pros: "Friendly and on time!"

Cons: "Seat would not go back."

Pros: "Everything"

Pros: "Preference to travel with kids"

Pros: "Llke"
Cons: "The atención"

Cons: "Can not get the upgrade usually!"

Pros: "Everything"
Cons: "Nothing"

Pros: "compared to other airlines there are no complaints"

Pros: "Excellent"
Cons: "Best foot"

Cons: "Air condition too cold"

Pros: "Let us know in time if we will have delayed so we can tell our family not to be at the airport so earlier"
Cons: "My daughter waiting for me from 5 am till 9 30 pm at the airport.. Because we live 4 hours away from the city"

Pros: "Arrived almost an hour early, friendly and courteous service, smooth takeoff and landing."
Cons: "More efficient boarding process. Only 2 lines one short line for priority and a very long line for general boarding that wasn't organized by zones, etc."

Pros: "Friendly and cheerful!"

Cons: "I couldn’t sleep in a chair... wish I could"

Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Pros: "Nothing"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."

Pros: "Everything is perfect"
Cons: "N/a"

Pros: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Cons: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Pros: "the service in general very nice"

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Cons: "Much older plane. Not as comfortable as some other planes I've been on."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Cons: "There delay"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Pros: "Comfort and boarding"
Cons: "Delay and food"

Pros: "On time. Funny pilot"

Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"

Pros: "I didn't like anything because the fly leat 3 hours"

Cons: "Headphones suck"

Cons: "Extreme delays"

Pros: "Excellent trip. Provided ample food snacks and drinks."

Pros: "Smooth. Fast."

Cons: "See above airport connection disaster...."

Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pros: "Comfortable seating in business class Arriving JFK early."

Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Cons: "Nothing"

Pros: "Stewards"

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Pros: "On time"

Cons: "cramped"

Cons: "see above"

Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Pros: "Was good"

Pros: "Excellent"

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Cons: "Announcements were difficult to hear. ?static"

Cons: "make me sleep in the airport unexceptedly"

Cons: "Coming back was good ,but going was a mess"

Pros: "on time travel care in treating my visitors from Kenya Africa"

Pros: "Space between seats, tv on each seat, iPhone charger"

Pros: "flight was non stop and arrived more or less on time."
Cons: "boarding in PTY was awful--total chaos. Seat was uncomfortable meal was mediocre"

Cons: "Copa change our flight to 5 hr layover with no options and panama airport is not comfortable to be there for that many hours unless you pay for the lounge $48 p/person and only 30 mins free wi-fi so very inconvenient. Also that airport closes the gates that are not been use so no one can sit."

Pros: "Premier class services."
Cons: "entertainment and toilet cleanest."

Cons: "My bag was destroyed in my Quito to NY flight. But prior to this, my nag was delayed from Panaman to Quito. I am disaappinted"

Pros: "Everything"

Pros: "Yes"
Cons: "Thank you"

Pros: "Yes"
Cons: "Yes"

Pros: "Smooth boarding"
Cons: "Luggage pick up"

Pros: "Good"
Cons: "Good"

Pros: "Demora para subir al avión"
Cons: "Demora para subir al avión"

Pros: "Good service"

Pros: "Flight was on time and crew was friendly."
Cons: "Having to screen my carry-on luggage twice, at airport entrance and gate entrance, was a shocker."

Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Cons: "Excellent"

Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."

Pros: "On time departure, staff professionalism, service"
Cons: "Boarding process in terms of travelers blocking boarding lane for other travelers to board. An announcement has to be made several times for travelers in groups 2 through 5 to remain seated and not block boarding lane."

Pros: "I've never had a flight that was late with Copa."

Cons: "entertainment system touch screen was not working. No relaxing music video, meditation videos. new Movie selection was ok only 4 titles, at least one was nominated for a oscar."

Pros: "The service aboard the plane was great"
Cons: "It was a little nightmare with the double screening, this is hard when you are traveling with kids."

Pros: "You manage a very short layover between flights via Panama City and the flights were on time both of the ways that I had flown. This is a great thing, thank you."
Cons: "One more water/wine/snack service on the 5+ hour flight from Panama City to New York would have left the passengers less parched."

Pros: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Cons: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."

Pros: "To do bien To do muy. Muy Bueno"
Cons: "To do"

Pros: "An airline that still allows 2 free bags, gives you a full meal even early morning flights. Definitely will travel with Cops again."

Cons: "They oversold the flight, so twenty minuted before the plane I found I out they were not giving me a seat and that I had to fly in a plane 14 hours later!!!"

Pros: "Flight was canceled by airlines Ruined our whole vacation to Panama Was offered a flight the following week After our vacation Did not offer a refund"
Cons: "Non cooperative Did not allow a refund after they canceled flight"

Pros: "Excellent service from beginning to the end awesome job"
Cons: "None"

Cons: "They canceled our flight without notice, did not help us find a hotel or another flight and offered us a flight five days later in a foreign country. I am an American from USA and we should cut all contact with COPA airlines immediately."

Cons: "The seat was too small. I am 5' 5" and 135 lb and it felt totally small and uncomfortable. I had trouble sitting all the time, the seat also doesn't recline enough. This was a totally awful trip due to the seat."

Cons: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Pros: "The crew was really sweet."
Cons: "The waiting between flights"

Pros: "i dont know because i stills waiting for it!!!"
Cons: "no comments because i was supposed to be in ny right now amd im still sitting here at the airport waiting for my flight! because of the people in Venezuela! !"

Pros: "arrived on time clean restrooms"
Cons: "uncomfortable seat mediocre meal"

Pros: "Seats"
Cons: "No lunch"

Cons: "I was on the last row of the plane. I didn't know the plane could move SO MUCH!!! All passengers in that last row were sick with nausea and throwing up, which shows it wasn't only me! If passengers are going to be so uncomfortable in the last row, it should be sold at all!"

Pros: "left on time and arrived on time choice of meals"
Cons: "uncomfortable seat"

Pros: "Flying business class for significant less money from Rio to NYC/JFK."
Cons: "The seats are 'old style' business class, not fully flat sleepers. On a very flight like Rio to Panama City I missed the the flat sleepers you get on wide body aircraft. On the Panama to JFK flight, the crew was less friendly, while on the Rio to Panama flight the crrew was excellent and very friendly."

Pros: "Pretty much everything seemed professional and state-of-the-art."
Cons: "It would have been nice to hear the outside temperature announced when we arrived (Delta does it)."

Pros: "Everything was great accept"
Cons: "NO WIFI, MAKES NO SENSE. if you love Internet access while you fly Copa isn't the airline for you."

Pros: "Nice and smooth Took off late but got there on time Pilot was pushing baby YEAH!!"
Cons: "If you fall asleep you will miss your meal and go hungry."

Pros: "The attendants were sensitive to our needs. Accommodating. Seats comfortable. Overall great first experience on Copa"

Pros: "The service is always very friendly on Copa. The boarding is timely. So is the off boarding. The pilots fly very well. Great landings and takeoffs."
Cons: "It was one of the most uncomfortable flights I've ever had. I was in seat 10E of a Boeing 737: in front of the exit row and could not recline my seat. The woman to my right was close to 300 lbs and was spilling into my seat. The gentleman next to me kept putting his elbows in my side. The cabin was way too hot -- uncomfortably so -- and the air vents barely pushed out air. The entertainment system on the plane was broken. I couldn't wait to land in NY."

Cons: "no vegetarian options"

Cons: "On top of what happened with the flight from NY to Panama the situation wasnt handle any better for the conexion. There was not priority conection to the inmediate following flight to Bogota. We had to wait four more hours to go to Bogota. Also the sits were accomodated terribly for me (I can understand they had to use what was available) but if Im traveling with a minor the airline should make sure the child is seated next or near me. Even though, I understood it was a detail that simply they did not control correctly, I requested to two flight attendants to please fix the problem for me, but I was totally ignored by both. When I told them a second time, they said to me there was nothing they can do. But coincidencially, right after I was told, he sat one passanger whom have not seat assigned, right in front of me on the emergency exit. The attendant said minors cant go there which is true, but I would have seated there, and my daughter on the sit that I was which was right behind me. That plus another rude encounter with one of the flight attendants when I was getting into the plane made of my experience with Copa Airlines my first and only trip with them. HORRIBLE EXPERIENCE."

Pros: "this veggie meal had dairy, which makes a big (postive) difference for me the entertainment worked much better. although if it had been working on my first flight, it would not have been enough variety in options for movies"
Cons: "seats were too close together not enough water available"

Cons: "The departure was delayed, but we arrived at the time that was scheduled in New Yotk."

Pros: "Everything was great - however check in at JFK was lengthy. But check in at Panama was super quick and easy"

Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"

Pros: "Everything was great..."
Cons: "Except the change fee was so high that I would be nervous to fly with them again."

Pros: "I did allmy endeavors, very good service."

Cons: "The flight was delayed at the last minute"

Pros: "The crew was very warm."
Cons: "Seats very tight."

Cons: "Good airline, will fly them again"

Pros: "So late and they not Help in my petition"
Cons: "Be more organized"

Cons: "Boarding was a bit disorganized in Guayaquil, and once we landed we sat on the tarmac of JFK for an hour before unloading outside and being bussed to another terminal."

Cons: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Pros: "Very pleasant and professional crew."

Pros: "Crew was friendly. First class seats fully reclined."
Cons: "I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired"

Cons: "Snack . Don’t have 0 snack in the plane"

Cons: "I would like to travel with this airline because is an excellent"

Cons: "Flying on schedule"

Pros: "Comfortable"

Pros: "The crew was really helpful and attentive. we travel with a special needs young lady and every body was sure she enjoyed the fly. the airplane was in excellent conditions."
Cons: "The waiting before entering to the lane was long and we didn't understand why we need to be waiting so long in the jet way."

Cons: "more seat space and padding, no charge for soft drinks"

Pros: "n/a"
Cons: "n/a"

Pros: "The people were very kind and very respectful."
Cons: "Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!"

Pros: "easy enough..."

Cons: "Couldn’t check in on line"

Pros: "Aircraft condition, crew professionalism"
Cons: "Boarding process in Lima airport"

Pros: "In-flight entertainment is very good with a good selection of movies and TV shows."
Cons: "Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM."

Pros: "crew, punctuality, comfort"
Cons: "no lounge. $20 coupon toward meal at mediocre airport restaurant does not cut it. very laborious boarding process very long wait for 'priority' baggage entertainment system not functional"

Pros: "the crew"
Cons: "seats are the worst I had in 40 years of flying. Very narrow, hard and uncomfortable seats. The leg space was fine, but the seats are terrible. I flew inside Peru with Latam and they were great. I doubt I will use Latam for another international flight."

Cons: "I needed to change my flight because of a death in the family. To change my flight was more expensive than the initial ticket itself. That is ridiculous. You should not do that to people. There should be a $300 change fee and that's it. At most. The entertainment would be good if I could hear it - but I couldn't. The sound was terrible. Uncomfortable seats. Barely slept. Overal terrible experience. Also turn on the damn entertainment while we are waiting on the tarmac - why wait until we are in the air? Almost every other airline - all the good ones - Emirates, Lufthansa, and other quality airlines - will let you access the in flight entertainment as soon as you sit. But the change cost of the ticket was the most offensive thing. I feel robbed, in a time of tragedy."

Pros: "The food, entertainment, boarding and comfortable seating. The check in was great, they changed my flight and I flew direct. It wa really good."
Cons: "The crew was really rude to me"

Pros: "I loved the whole trip"
Cons: "Everything was great! No complaints!!"

Pros: "Everything except for the middle seat"
Cons: "The middle seat"

Pros: "The crew were very nice and friendly."
Cons: "It was a little slow to get on and get off the airplane."

Pros: "Plane was huge and comfortable. Lots of movies and shows to pick from. Crew friendly and considerate. Pillow and super comfy blanket. They offered dinner and breakfast on an overnight flight. Only ate egg and it was normal plane food. We landed 30 min early."

Pros: "Great service and delicious meals"

Pros: "Mad good"
Cons: "It was swell"

Pros: "I liked the kidness of the crew, I liked the food"

Cons: "Seat space,"

Cons: "Boarding process was a mess. Not a smooth process at all."

Pros: "Everything. The while team was friendly, from check in on the ground all the way into the air."

Pros: "Nothing"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Cons: "Company was not able to understand situation and did not offer solution. I lost my money"

Pros: "The best crew and aervice I have come across in many, many year. The aircraft was really nice and conforatable too."
Cons: "Everything on this flight was amazing, I dare say even perfect."

Cons: "Flight attendants not wiling to help!"

Pros: "The plane and crew were nice, the food was pretty good for airplane food, they give you wine with your food. Overall one of the better airplanes and quality trip for the prices as one can get"
Cons: "The same things you don't like about all other airplanes, boarding procedures, lines for the bathroom ect"

Pros: "Most of the crew was really nice. The plane was extremely new."
Cons: "One crew member jacked my blanket and gave it to a different passenger. Also, my originally assigned window seat was reserved for cabin crew, so I was moved to an aisle seat that was narrower than my previous seat due to its in-armrest tray table."

Pros: "Smooth flight"
Cons: "Worst customer service I have ever experienced!"

Pros: "Plane was nice, good entertainment, good onboard staff. Very cool looking interior plane, and service"
Cons: "HORRIBLE pre flight, and in airport staff. Incompetent, zero clue as to handle a delayed flight forced every passenger to hand over passports into communal plastic bags and took them for 2 hours somewhere in the airport unknown to us. I should never have to give up my passport into plastic bags/strangers EVER. They lost my customs paper, and then proceeded to accuse me of "selling it"--They took it after I passed through customs initially and if they put it back in passport after they threw them all in plastic bags- god knows where it is, or who's hands it was in who may have took it. They would not give us food vouchers, or water. They couldn't figure out how to get buses and hotel rooms for people- basic simple business skills-- add number of passengers going to hotel, calculate number of seats per bus and that will get you the number of buses needed--- they couldn't figure that out. I will call and give more detail, I promise."

Cons: "Friendly staff. Took great care of my grandma"

Pros: "The crew was very nice"
Cons: "We had an hour delay and 15 minutes since we land to go out of the pkain"

Pros: "Great flight to Peru from NYC on Latam. Comfortable, clean and service was great. I would fly again on this airline."
Cons: "Staff spoke limited English which was a bit of a surprise on a US flight."

Cons: "I paid for the baby basket service but the airline only gave me the adult seat on the basket row, regardless that I was travelling with my wife. Due to that I had to ask the crew to help me to find a passenger willing to change seat with my wife so that she could travel next to my baby boy"

Pros: "The food and entertainment"
Cons: "The seats were the smallest seats I've ever say in and I felt claustrophobic. Checking into this flight was a disaster and impossible. Tam would redirect me to Tam airlines and Lan would redirect me to Lan. The Lan customer service was unable to get into the Tam airlines flight so we emded up with the most awful chairs in the airline. I wish they would fix their website so checkin isn't as frustrating as it was for me. I understand the airlines merged but if each airline is unable to access eachothers flight then how exactly did you merge? ALSO when we got off the first flighy to connect in this one they gave us no explanation until 20min later to where we should commect to this flight. They MADE US WALK A 20min WALK TO ANOTHER TERMINAL WITH ALL OUR BAGS. It was awful. If your gonna need people to walk to another terminal the least you can do is supply a shuttle."

Pros: "Everything except the cramped, smallish seating and the narrow cramped aisles."
Cons: "The cramped, small, tiny seats and the narrow cramped aisles."

Pros: "The attention and the entertaining of the flight"
Cons: "I didn't have a wi-fi access in the plane, it would have been amazing and great to comunicate with family and friends that my flight was little delayed due to air traffic. The last thing I didn't like was the super delayed luggage delivery, because I had no energy to wait an appalling 40 minutes after a long flight."

Pros: "everything"
Cons: "nothing"

Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"

Cons: "Put departure kept getting delayed"

Cons: "Better bathroom access for premium economy"

Pros: "The crew was nice"
Cons: "There was maintenance happening on the plane after everyone boarded. It was a long wait on the plane and it could have been better if that was done before boarding."

Pros: "On time, good boarding process."

Pros: "good luggage space overhead - accommodate wheelie vertically like books. each seat had indiv tv screen, recent movies, usb charger, 3 prong charger."

Pros: "Na"
Cons: "Plane was hot and smelly upon boarding; turbulence on landing caused delay with no updates from pilot"

Cons: "Delayed and had to fly around when getting to Newark. Supposed to land at 11:30 and it’s 1:40am and not even off the plane. Never flying American again."

Pros: "I guess I’m happy they didn’t crash."
Cons: "Wasn’t American Airlines promoting a new plane every week? Did that fall through?"

Pros: "Delayed"
Cons: "Delayed"

Cons: "Broken entertainment control set seat 11 window."

Cons: "Instead of flying MIA-EWR I was sent to ORD and then to EWR arriving at 11:00pm"

Cons: "Departure gate staff forced passengers to check bags, when there were multiple empty overhead bins on the plane at takeoff. This makes no sense."

Cons: "N/a"

Pros: "Nothing."
Cons: "My flight TO Charlotte was cancelled on Wednesday morning and AA couldn’t find me a flight to CLT on Wednesday so I had to spend 22 hours in the car driving to NC and back. I huge pain!!!"

Pros: "Got to Nj safe"
Cons: "3hr delay leaving; delays in getting bags at baggage claim"

Pros: "Seats were very comfortable and there was a good amount of leg room. I was very impressed the flight was not delayed as American is notorious for that."
Cons: "That staff is too strict about what you are holding when boarding the plane."

Cons: "They damage my luggage both of my suitcases broken and the airline doesn't give me an answer and doesn't want to reimburse me the money I paid for the suitcases. Airline good for nothing."

Cons: "Bought a sandwich which was old ..."

Pros: "Nice crew"
Cons: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Cons: "The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them."

Pros: "The dinner was decent"
Cons: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."

Pros: "ON TIME"
Cons: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"

Pros: "Nice staff, on time"

Pros: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Cons: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Cons: "The employees treated me poorly"

Pros: "NA"
Cons: "No individual TVs, electric plug nor WiFi"

Cons: "Extremely old plane"

Pros: "Priority boardinf"
Cons: "Being forced to pay extra for seating because no other seats available."

Pros: "Purchased extra legroom -- on time boarding"

Pros: "Leave and arrive on time"

Pros: "Helpful staff"

Pros: "we left on time and landed early. staff was friendly and kind."

Pros: "Fantastic"
Cons: "None"

Pros: "Wifi available. Big plus!"

Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"

Cons: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"

Pros: "Not much"
Cons: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"

Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"

Pros: "On time performance; friendly, competent staff."

Pros: "One of the smoothest flights and landings ever."
Cons: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."

Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."

Pros: "Paid for extra leg room...otherwise everything went very smoothly.."

Pros: "The flight was boarded well in advance of takeoff, which was a pleasant surprise. The short flight was smooth and uneventful. I enjoyed a free movie, and then we were back on the ground."

Pros: "Flight was on time."

Cons: "Aircarft could of had mor a/c"

Pros: "The flight was delayed. I did make my connection"

Cons: "No entertainment, screaming children and no food"

Cons: "The delay"

Pros: "Clean"
Cons: "Seat assigned"