Quick and easy boarding, friendly staff, clean and comfortable seating
Entertainment was pay-only on tablets. Not even a free movie on the screens installed on the ceiling. No power outlets under seats.
It was a red eye flight, the lights were on for most of it the announcements were non stop. there were so many empty seats some upgrade and some just economy blocked of by a curtain. Allow people to move and spread out in these cases it's just rude and greedy to keep these seats empty when everyone is crammed in tight through out the plane.
The flight attendants were happy and wanted to help out unlike most airlines.
Smooth Flight, decent food.
Takes a long time to get off the plane once it's landed. Maybe they need more than one exit - that's probably not realistic but you asked.
no free media entertanment food was poor
Good staff, new planes, polite and efficient
Over all a good flight experience. Would use them again
It was a great flight There staff were great, even fed us on a 80 minute flight
Boarding commenced at or very near to the established time. Fast and fairly efficient. Meal selection was good and food tasted very good. Only the bread was a bit crusty on the bottom.
It would be nice if the Long-Haul flights had a better selection and more recent episodes of "The Big Bang Theory!" I'm tired of watching the same three old episodes.
The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating.
Coffee cups were to small lol
Pre-boarding customer service staff changed seats for extra leg-room
Good Food and ok services
2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats.
Crew, spacious seats and airplane.
Plane was a bit old, like bathrooms.
The 787 Premium economy
Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?
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