SLC - NYC
Find cheap flights from Salt Lake City to New York from $95
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Good to know
Low season | September |
|---|---|
High season | June |
Cheapest flight | $95 |
Average price round-trip | $390 |
Good deal round-trip | $255 |
Good deal one-way | $219 |
Best time to beat the crowds with an average 19% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Salt Lake City to New York
(avg. price over the last 2 weeks)
or less
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When to book flights from Salt Lake City to New York
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight out of Salt Lake City
- Looking for a cheap flight? 25% of our users found flights on this route for $219 or less one-way and $255 or less round-trip.
- The cheapest flight from Salt Lake City to New York was found 63 days before departure, on average.
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be May, June and July. The cheapest month to fly is September.
- On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
- If you are flying out of Salt Lake City International Airport (SLC) and you need to park your car, there are several options for your needs. On-airport lots offer premium reserved parking or take your space at the third-party lots, which offer economy, standard, priority, and covered parking options. Still, you can choose to park your car at the adjacent hotels at affordable rates.
- When you fly out of SLC, plan to arrive at the airport at least 2h before your departure. However, wait times usually vary depending on the day and time and the season. Consider checking the websites for various airlines before you go. You’ll be able to confirm the security line wait times in real-time and plan your journey accordingly.
- SLC provides services for travelers with limited mobility. However, you should arrange with your airline in advance. Still, you can request special assistance such as wheelchair service in preparation for your landing at any airport in New York. You’ll get all the necessary aids when land in New York with prior arrangements.
- If you're landing late at any of the airports in New York, you’ll get a comfortable hotel for relaxation. Those arriving at the John F. Kennedy International Airport (JFK) should consider sleeping at Fairfield Inn by Marriott JFK Airport, a 10min drive away. The hotel offers fantastic amenities such as 24h customer service, valet parking, and express check-in and check-out.
- If you are traveling with the littlest family members, most airports in New York have spaces reserved for the kids to play. If you’re departing from John F. Kennedy International Airport (JFK), locate JetBlue Junior at Terminal 5. If you’re taking your flight from LaGuardia Airport (LGA), the children's play area is in Terminal B, Eastern Concourse, in the main hall after security.
FAQs for booking flights from Salt Lake City to New York
Top 5 airlines serving Salt Lake City to New York
Scores according to KAYAK customer reviews8.4
SouthwestOverall score based on 13951 reviews
8.7Boarding
8.4Comfort
9.0Crew
8.0Entertainment
7.8Food
Airline reviews
Pros: "Cool"
Cons: "Cool"
Pros: "Cool"
Cons: "Cool"
Cons: "Wi-Fi constantly in and out, causing battery to drain quickly. Priority boarding was finished within 5 minutes of initial boarding time. For someone who had a broken leg, this was extremely frustrating"
Pros: "seats were comfortable"
Cons: "Not really anything. Just a long time waiting to get de iced. Longer time in aircraft as a results, bladder couldn’t wait and between service and turbulence I almost didn’t make it. The crew was great!"
Pros: "Got us into LGA 30 minutes early"
Pros: "n/a"
Cons: "Inform guests as to WHY we were delayed. Luckily I changed my flight that still had delays and NO indication as to why."
Pros: "Clean plane"
Cons: "It was freezing cold"
Pros: "Crew was amazing boarding process was ok."
Cons: "Seats could be more comfortable and cleanliness of the plan could be better."
Pros: "Average"
Cons: "Been on time (both flights were late) and offered a competitive direct flight."
Pros: "Crew was fantastic!!"
Pros: "The crew is always funny! They really helped me get my electric wheelchair so they could fly and so I could use it again after landing!"
Pros: "The flight attendants were top notch."
Cons: "Plane lacked any in flight entertainment and the pilots put it a very poor performance landing the plane"
Cons: "Courteous service is there. I do not think of anything better."
Pros: "Quick"
Cons: "Food"
Pros: "Southwest always has an awesome crew!"
Cons: "Get rid of the useless WhatsApp text app and let Android users use their standard text app to text.... Please!"
Cons: "No delays"
Pros: "Southwest crews always do their best."
Cons: "Delayed, un-delayed, then delayed even more, it was a real scramble and we were jerked around."
Cons: "Was delayed:("
Pros: "Everything was great!"
Pros: "Lots of morning coffee, cheerful crew"
Pros: "Outstanding cabin attendant."
Cons: "Greater seat pitch and recline for better comfort"
Pros: "First pilot was awesome: friendly and confident."
Cons: "I would like Southwest to add gluten free snack as an option."
Pros: "Nice staff, early takeoff and landing, clean plane"
Cons: "Too much turbulence on this trip"
Pros: "Service was great! On-time departure."
Pros: "Took off on time, landed 10 minutes earlier."
Pros: "Boarding as A-3"
Cons: "Over the top steward Talks to much"
Pros: "The service and smooth fly"
Pros: "I have a medical issue and helped me with medical pre boarding. Customer service was top notch."
Cons: "I have nothing negative to say, I appreciated the level of customer service and customer care."
Pros: "Service frequently interrupted because of turbulence; they apologized profusely and made sure everyone had what they needed"
Pros: "The crew on the flight was EXCELLENT!!!! I absolutely love SOUTHWEST but was disappointed with the boarding captain. Maybe he was young but his attitude towards those passengers could have been a bit better. And they were musicians with instruments."
Cons: "Boarding needs to be more attentive to elderly passengers. (Senior Citizens)"
Pros: "Nothing"
Cons: "Feeling CHEATED"
Pros: "Friendly and energetic flight crew. Flight took off a few minutes late but arrived early"
Pros: "Plane was clean, on time, and although full (doesn't everyone want to fly Southwest?), I still had ample room to enjoy my flight. Pilot warned of some turbulence, but it was so light, it was not disruptive or scary. And just love those peanuts! We've taken four SW flights in the span of a week, and all were on time and very pleasant flights. Good on you, Southwest!"
Cons: "Free wine and hot towels would be nice but, really, I can fly without them."
Cons: "No coat closet"
Pros: "There is more room than on other airlines - I'm 6' 8", so I could sleep the entire time, no drinking, no eating, no issues whatsoever."
Pros: "So great with pet policy. It was our first flight with our dog, and SW has the easiest pet policy accommodations."
Pros: "One of the passengers was celebrating a birthday. A flight attendant asked all passengers to close the window shades and turn on call lights. We all sang ‘happy birthday’ and when the birthday girl blew out the candles, everyone turned off the call lights. Surely a birthday to remember."
Cons: "N/a"
Pros: "The crew was awesome and boarding was seamless."
Pros: "Crew."
Cons: "As usual, snacks only. No real food."
Pros: "The crew was very nice"
Cons: "The 2 hour delay was the bad part. I know it’s no ones fault just made it miserable"
Cons: "It was delayed by 45 minutes"
Pros: "Southwest is ALWAYS the BEST. It was such an early flight (5:50 am), and they kept the cabin so quiet throughout the entire flight."
Cons: "Nothing, per usual."
Pros: "Smooth flight."
Cons: "Sitting on the runway too long."
Pros: "Their customer service is excellent. They have always been pleasant but now they actually check on you during your flight. Like not just throw a drink at you bet come back several times to see if everything is ok. That's the way it should be, respected and appreciated as a customer!"
Pros: "Lots of empty seats on the flight so more comfortable than most. Friendly communicative crew. Was very relieved to be on this flight out of Houston just before the hurricane hit-- thank you for not canceling it!"
Cons: "Everybody hates peanuts. Please consider providing outlets at the seats so we can charge our devices, and little tvs on the backs of the seats. As-is, $8 for internet on a short flight is dumb and my phone can't last very long playing media anyways."
Pros: "Crew was friendly & helpful."
Cons: "Seats, as always, could have been more comfortable."
Cons: "No indication why the flight was cancelled, just a text message. Understanding that you can't control the weather, you can control the delivery of information which was lacking. Knowing that air traffic control cancelled all flights would have been helpful to know as I planned how to get back to Milwaukee."
Pros: "Sky Cap helped us get a better flight than Southwest scheduled us on. So....we were able to attend Theater as planned."
Cons: "No text that flight was cancelled. Had 20 minutes to get to plane. Made it but seats were not available to sit together. Delays at TSA security. Had to wait 3 hours for our connecting flight In St. Louis."
Pros: "Left and arrived on time"
Cons: "N/A"
Pros: "The crew was very nice."
Cons: "I don't like the free for all seat situation. It would be nice if we could pick our seats depending on when we book our flight, etc. The seats are rather tight. If you have wider hips, it will be hard for you to sit in the center seat or on the aisle when the plane is packed. I also wish they sold food on the plane. My total travel time with two flights is almost 6 hours. I always start to crave the protein boxes or healthy food options American Airlines sells on their flights. SW should sell food. They would profit."
Cons: "Airplane temperature. It was warm and humid."
Cons: "I had never flown Norwegian Air before. It was a very comfortable flight."
Cons: "The inflight system was hard to use. The rented iPads had to be given back almost an hour before the end of the flight."
Pros: "Andrew and James the flight attendants were fantastic. The flight crew was great. Very smooth flight."
Pros: "Everything was superb! The airline I prefer did a great job! The seats, the food selections, the staff - everything!"
Cons: "Nothing. Everything was just perfect!"
Pros: "Nothing"
Cons: "Delayed flight by several hours. When the replacement plane arrived, the crew had to leave for a replacement crew. We arrived in New York half a day after our scheduled original arrival."
Pros: "The crew was very happy and welcoming."
Cons: "We were late and I missed my flight. I was told Flt 452 from LAX to JFK is notoriously late. Also, there could have been more updates about our delayed arrival."
Cons: "You pay first class a looot of money But your seat can not even recline properly"
Cons: "Delayed 1 hour and 43 minutes. Unacceptable."
Pros: "Crew is always lovely on these flights. attentive and courteous."
Cons: "I got bumped to first class. Which sounds amazing, until you realize it’s the worst first class you’ve ever experienced."
Pros: "Crew was ‘amazing’!!!"
Cons: "No seat assigned at check in. I got the window seat on the last row, right next to toilet and not reclining. :( No entertainment system on such a long flight unless you rent a tablet from them"
Pros: "Crew was so accommodating! Excellent service and personality. Smooth easy flight"
Pros: "Premium seat was nice"
Cons: "Wish exit row seats reclined"
Pros: "Crew was friendly and fun. Seats were roomy with plenty of leg room."
Cons: "No soap in bathroom stall. Told crew who tried to correct it but it was broken. Boo..."
Pros: "Free movies"
Cons: "No free snacks"
Pros: "Everyone pleasant"
Cons: "No GFSnack or almonds"
Cons: "Media didn’t work on flight to or from Los Angeles"
Pros: "I was allowed to do a "courtesy check" for my bag on both flights. This made it easier for me to get on the plane. The wait time to pick up my suitcase was minimal. Way to go!"
Pros: "Most everything"
Cons: "No bottles of water for sale and not enough water to drink, and one bathroom broken without possibility or offer of using first class bathroom to cut down the line"
Pros: "Boarding"
Cons: "Three hours waiting for various issues to be fixed, only offered water once"
Pros: "Clean plane and pleasant crew and announcements."
Cons: "The complimentary snack were dry sugar biscuits."
Pros: "Ample leg room (I’m 5’9, could be tight for someone 6” and taller)"
Cons: "No headphones provided for inflight entertainment. I have an iPhone 8 so I only have blue tooth headphones and couldn’t watch the movies displayed."
Pros: "Very pleasant and attentive employees."
Cons: "Booked at last minute so have middle seats."
Pros: "Flight attendants were upbeat and attentive. They came around frequently with food and drink carts."
Cons: "My wife and I had our seats changed (not requested or offered) to “sit together”. Turns out this was in the last row, and between not having a reclining seat, a generally rough flight, and the constant line to the bathrooms it was particularly unpleasant. I should have looked more carefully at the seat assignments and they should have been more up front!"
Pros: "Nothing."
Cons: "Our flight was supposed to leave at 10pm. We all boarded only to be told that some ground crew vehicle ran into the cargo door and scratched it so badly it had to be reported. The report must be filled out and sent to Seattle for review. We were told by the air crew this would take a few more minutes. It took over almost an hour and a half. Screaming babies and a FULL plane. We finally changed planes to the other end of the Terminal. I got no sleep and missed a very special Labor Day Holiday with my daughter because I am sleeping now. I dont understand how your own ground crew can damage your plane and it take so long for you to decide to change planes AFTER BOARDING A FULL PLANE!?!?"
Pros: "Everything"
Cons: "N/A"
Pros: "Everyone was very friendly and professional, they granted me with an unexpected upgrade."
Pros: "Quiet, relaxation, good service."
Cons: "Tight seat, hard to get out of."
Pros: "I liked that the tv and entertainment was fairly up to date with a variety to choose from."
Cons: "I was taken aback and disappointmented to board a plane which smelled like the bathroom and seemed not to be cleaned for our flight there was crumbs all over my seat. Also the flight attendents barely made an appearance for me to even request some water! This is not spirit where everything is a la carte on a flight. Disappointed!"
Pros: "I like people who work for Alaska they try they best are very professional and polite."
Cons: "I travel from Hawai to New York with a laid over in San Francisco In the airplane around 6 hrs fly the offer only one time drinks. Went I check my luggage in HNL they tell me will go all the way to JFK airport , went I was in San Francisco they call me to pick up luggage because they don’t sent to New York. Went we arrive to San Francisco airport they delay fly for 3 hrs I have a hotel in NY to sleep for 5 hrs before I pick up rental car and start to drive to my next trip . I lost my hotel reservation, again only one time they offer drinks and food was not good in airplane ."
Cons: "My seat didn’t recline, and the flight was too full for me to move seats. On a red eye this was a real disappointment for me."
Pros: "Crew was helpful and kind. Would fly it again."
Cons: "Plane small and crowded. Food is a little pricey and they need to offer more than just 2 cookies."
Pros: "I enjoyed what felt like more room, especially since the flight was relatively empty and the lovely crew who seemed to be in very good spirits."
Cons: "I wish that there was food included in the price of the ticket and that there would be screens for viewing on the back of seats like with other companies. I find this to be a nice perk for flights longer than 3 hours."
Pros: "Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best."
Cons: "NA"
Pros: "I slept the entire flight. It was great."
Cons: "My luggage was never transferred"
Pros: "Thank you for recycling in the cabin!"
Pros: "The crew was very kind and friendly"
Cons: "They ran out of the food I wanted"
Pros: "Love that you have complementary wine on short flights and chees-it's were a nice change for a snack!!"
Cons: "My flight back from Salt Lake City has a lot less friendly staff"
Cons: "It was the worst flight experience i have ever had!!. Our flight was scheduled for departure at 845 pm July 5th, and did not end up departing until 203 am!! We had to sit in the airport for 8 hrs, i barely had any money left and had to use it on food and snaks while we waited. The staff was very rude. I had asked them different times what was going on, because the time of departure kept changing and what were my kids and i supposrd to do, and they just said sorry and dont know what to tell you. After spending my last bit of money on food for my kids and i, I was told by another passanger that the airlines were giving vouchers for food. They never once in the 4 or 5 times i talked to them, offered or told me about the vouchers. It was a terrible experience all around!! We landed in portland at 330 am and had to still drive 3 hours home. we didnt get home until 630am. Ridiculous!!!! I was and am still very upset about the whole thing. Also the staff that was so rude in SaltLake City, every time i would see a concerned or upset passenger go up to talk to them, as soon as they would walk off the staff was over there giggling with each other about it. So Very RUDE!!! Another passanger said that Alaskan Airlines has habbit of having problems with delays . If this is the kind of experience that comes with flying Alaskan, then i will never fly with them again.!!! or go througj expedia"
Pros: "clean modern airplane, polite air crew, easy to plug-in and charge tablet while in use during flight."
Cons: "food was overpriced meh."
Pros: "all announcements sounded muffled and difficult to understand both on the plane and by women making the announcements just prior to boarding. I upgraded to first class on the flight back to SLC so the return trip was more enjoyable. Non stop is the only way to fly if at all possible. Please have your people speak into their microphones slowly, clearly, and loud enough for their instruction and/or information can be easily understood."
Cons: "you asked about the quality of the "food"; please, crackers for food? The flight was delayed for an hour and then we are served crackers! I have flown both Southwest and Alaska; Alaska is by far the better airline even though your flight attendants act bored out of their mind. In their defense however, dealing with 150+ people in a confined space has got to be just shy of having a frequent nightmare. I will definitely fly with Alaska again."
Pros: "My return flight was precisely on time, boarding was efficient and the offer for a free chat service while in the air (though I didn't use it) was a nice touch."
Cons: "While my flight was short and snacks weren't necessary, I was pretty underwhelmed by the snack offerings."
Pros: "Really like the E175."
Pros: "My seat was in the premium class somehow and I loved it. Perfect timing with boarding and seating. The crew was very attentive and kind."
Pros: "Will try to avoid Alaskan airline at all cost"
Cons: "They forced me to take my luggage in San Francisco. My flight was to HK. I bought that as one ticket with transfers and they treat my Asian travel as a separate ticket even though it was suppose to be as one. Very disappointed. At the gate in SLC lady harassed me about my passport bag on my neck. Something wrong with their heads! How about harassing passengers if they have hats or coats?"
Cons: "The departure was delayed. This was extra frustrating because on my flight to Seattle the week before we were also delayed due to maintinence."
Cons: "Having to walk up 3 flights of stairs from the plane to the arrival terminal."
Cons: "The television visual for my row died about half an hour into the flight."
Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"
Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."
Pros: "Nice crew, nice plane"
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Cons: "Some flight attendant do not know how to treat people"
Cons: "Delayed by over 2 hours"
Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."
Pros: "Nothing"
Cons: "Plane to JFK cancelled. Jet Blue blocked ticket next day at 6am for China Southern. Spent additional $120 in transportation so I could leave home at 2am. Then when at JFK had to get a ticket at desk after an hour walking and being in line and after strong protest for they were not going to give me a"
Pros: "Nothing"
Cons: "I arrived to JFK 4 hours late."
Pros: "Cleo, our fly attendees made us feel right at home!"
Pros: "Comfort, snacks, and entertainment"
Cons: "More flights out of Albuquerque"
Pros: "Nice leather seats and more leg room than a few other companies."
Pros: "seat comfortable"
Cons: "food"
Cons: "We sat on the plane for an hour for a broken seat table. The internet didn’t work the whole flight"
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."
Pros: "Seats are comfortable, staff super attentive"
Cons: "The WiFi didn’t work , tv mad output jack didn’t work properly , charging ports"
Pros: "Crew was friendly. Food was good, especially the beef at dinner"
Cons: "Breakfast omelette was rubbery and really not good. Layover was way too long (4h). Not looking forward to my 11h layover on the way back, but at least JFK is a nice airport and I have lounge access through one of my credit cards"
Pros: "Service"
Cons: "Seat cushions need to be replaced! Plane seats were not cleaned either"
Cons: "Jetblue the best"
Pros: "Everything was smooth, great service, friendly staff and captain. Arrived ahead of time. Free Wifi. Great inflight entertainment."
Pros: "Jet blue reps were amazing and customer service flight memeber Jessica was great!"
Cons: "N/a"
Pros: "Nothing"
Cons: "Our redeye flight was ridiculously hot and the flight crew, for some inexplicable reason, didn’t seem to care or notice. Catching a second of sleep was impossible. The screaming baby didn’t help either."
Pros: "You can always count on JetBlue for good snacks and free WiFi."
Cons: "But the snacks and free WiFi is not enough to payback the delayed departure experience. Just a week prior, my JetBlue flight was scheduled on time and then three things delayed thre flight for three hours right before we took off and now this! I was told it was due to needing to replace a crew member from another delayed flight. How can that affect so many people? The seat was also super uncomfortable and the back of the cushion was rolling forward, which made it hard to sit for that long. we also didn’t have a gate when we landed so that added on an extra 30minutes. Really disappointed."
Cons: "My family and I decided to travel with JetBlue instead of cayman air because they had the tv’s for the kids entertainment. Was very disappointed when they didn’t work the entire flight home"
Pros: "Nothing"
Cons: "Everything"
Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."
Pros: "Nothing good to say"
Cons: "The whole team was rude not helpful at all all they did was give an attitude only nice person was the girl with the glasses the other 2 infront rude and not helpful at all"
Pros: "It was quick and easy - staff was very organized."
Cons: "My seat did move move - and it was very stiff. Not very comfortable for my neck. It was difficult to rest the entire flight."
Pros: "Although it was stormy there was very little turbulence and the flight was smooth overall. The staff was great and made sure to come by fast."
Pros: "The flight attendants and pilot kept us informed as they received information. All JetBlue employees truly did their best with the unfortunate circumstances."
Cons: "I missed my connecting flight and had to spend as much on a rental car to reach my destination as I had spent on the ticket to begin with. Also, I'm fairly sure I'm the only passenger on the plane whose seat-back entertainment system was not functioning. Screen would turn on, say "loading," and then turn off again. Terrible luck!"
Pros: "The crew was VERY apologetic and accommodating."
Cons: "We ended up waiting an hour for the maintenance crew to fix a “broken” flight attendant seat, which they did with TAPE. Took another 20 minutes for the mechanic to bring back log book so that we could leave. The whole experience seemed very disjointed and could have occured much more efficiently."
Pros: "Non stop flight"
Cons: "Loudest airplane I've ever flown on! All though there is excellent leg room the seats were the most uncomfortable!!!!"
Pros: "Loved how comfortable it was"
Cons: "My inflight entertainment did not work."
Pros: "Friendly crew"
Cons: "Was forced to check a carry-on bag at the gate because there was “no room in the overhead storage space”. After boarding it became clear that here was plenty of room in the overhead storage. As a result, I waited for almost 50 minutes at the baggage claim carrousel to get my bag after a rough red eye flight."
Pros: "It’s great for time trip"
Cons: "It’s doesn’t Show up of seats on the airplane"
Pros: "The crew on the flight was fantastic. The flight was delayed and made me worried about my connecting flight from LGB to SFO. They kept me up to date on its status and figured out a contingency plan."
Cons: "The flight was delayed 2.5 hours for mechanical issues, and the inflight entertainment was below average. Could watch live TV which was nice but the entertainment pamphlet in the seat back pocket stated that there were 3 movies available but I could not find them."
Cons: "Baggage was lost and no one seemed to know where it went. But then it turned up in my hotel a few hours later so at least it got worked out."
Pros: "The early boarding and seat selection and recognition of Mosaic status is overwhelming positive. I have unique status at Delta and other airlines, but Jetblue's program is special."
Pros: "Service"
Cons: "That you can't turn off the movie"
Pros: "Crew was very hospitable"
Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."
Pros: "Space, comfort, treats, tv's Ann's wifi"
Cons: "Nothing"
Pros: "Free in-flight WiFi service for all travelers on the plane. Many onboard entertainment choices available using individual LCD screen display. Many selections of in-flight meals and beverages available for purchase during your flight. Online seat selection and online check-in were fast and efficient. Additional perks for travelers available online."
Cons: "There was no food included in my flight."
Pros: "On time. Liked not having to change terminals for connecting flight."
Cons: "At 5:30 am, Jetblue check in personnel in WPB were rude to passengers. Said It was our fault we were in wrong line to check our bags bc we had not read the sign that clearly said if we were pre-checked we should have waited 10 yards to the right. She refused to take our bags in the full sevice line until other passengers deferred and insisted our bags be checked In ahead of them since we had been waiting longer. There were not enough people to staff the bars in the JFK terminal before our flight boarded. Waited 15 minutes for one bartender to return from break. At next bar, in front of gate #16 there was no bartender. After 15 minutes someone appeared, only to take orders and disappear. Finally got a drink at a restaurant, nearby, but they said the drink had to be consumed there, not taken in the plane. No alcohol was offered on the plane between JFK and Burlington. Baggage crew ripped the handle off my Rimowan luggage."
Pros: "Seats were comfy."
Cons: "No coffee. Snacks were smashed."
Cons: "Sooo delayed. Don't check safety before you get on. Had to board and deplan. We should get a free flight for such bad service."
Pros: "We were running a bit late for our flight, so the employee at the check-in counter made sure we checked in as soon as possible! He even checked in an extra bag free of charge, so we could go trough security faster! Greatly appreciated!"
Cons: "My in-flight entertainment system didn't work. Even though they offered me a voucher for the troubles, it made my flight a bit boring."
Pros: "I liked my face mask. overnight flight"
Cons: "I don't think there is the option to turn off the TV"
Pros: "You can pretty much count on having a great crew with JetBlue This flight's embodied patience: patience with the lady who wanted to bring a smartecarte loaded with diaper bags, blankies, handbags and stuffed animals onto the plane; patience with the baby in the first row who cried throughout the entire boarding process and patience witht; patience with the lady in the first row (who didn't have a seat in front of her to put her handbag containing a small service dog underneath) and two, I guess, wanted to keep the dog on her lap during take off. It was a plane full of first time flyers, with resulting chaos. And they kept their cool throughout."
Cons: "It was a plane full of first-time flyers, with resulting chaos. it's not Jetblue's fault that people are chaotic and babies cry loudly when they are in unfamiliar surroundings. But it sure makes it trying for people who are sharing the same cramped space. You don't realize that there's an art to being a good passenger until you see passengers who are unskilled at being passengers. I know this sounds very unkind, but it was a late flight."
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Cons: "Late"
Cons: "No sandwiches for sale just snack boxes"
Pros: "Crew was extremely friendly"
Cons: "Cleaner window"
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Cons: "Was not offered a drink in first class prior to take off."
Cons: "food options"
Pros: "Entertainment on short flights is a nice surprise"
Cons: "Very very late.. I almost lost my replacement of the replacement of my connection. Had to run like hell. The luggage didn't make it. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night."
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Pros: "Amazing SLC Skyclub crew"
Cons: "Nothing!"
Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Pros: "Arrived on time and smooth flight though it was completely full"
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Pros: "Good flight attendants.."
Cons: "Cramped"
Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."
Cons: "Hour late"
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Pros: "Nothing"
Cons: "Lost baggage. No one told us anything till after an hour"
Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
Pros: "Flight attendants were excellent!"
Cons: "That's the flight is clean"
Cons: "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "SLC ground gate crew was awesome."
Pros: "Flight went well and was smooth."
Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Cons: "Seats not very comfortable-very close quartered"
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "Seats were comfortable, choose your own entertainment has new and classic films. Snack selection and quantity were low compared to JetBlue."
Cons: "Took too long to board the plane. Wifi never connected."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Pros: "Flight departed on time, arrived early! Boarding was smooth and effortless. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Thanks Delta!"
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Quick flight; helpful and friendly staff"
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Cons: "The new seats are extremely uncomfortable for sleeping. Even in Economy Comfort + I had a hard time finding a comfortable position. The short hard seats do not work well unless you are sitting essentially vertical."
Cons: "No in flight entertainment"
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "It didn’t smell bad"
Cons: "It was way too cold and my seat was broken so it didn’t recline"
Cons: "Lost 5 bags"
Pros: "Boarding was a breeze. The staff was friendly and fast. The seats were comfortable (although, I am 5’2”)."
Cons: "I can’t complain this time around!"
Pros: "Nothing"
Cons: "I was not informed about the delay, no on board entertainment, missed work due to delay and landed 2 hours late!"
Cons: "The flight was delayed for several hours due to a severe thunderstorm from MSP to JFK. The airline crew failed to update all passengers so most of us were just aimlessly pacing around the gate. The team was very disengaging, not sincere, and not professional. This was definitely a -1 customer experience as many customers complained, missed connecting flights, or like myself - had to call my office at an ungodly hour and explain that i’d be missing work"
Cons: "Many things. Did not tell me that even carry on was a 25.00 charge. After check in, counter woman at Sun County sent me to a security station on a far side of airport that was closed. Plane delayed. Plane bathroom issues"
Cons: "super"
Pros: "Nice Staff"
Cons: "They charge for everything the planes are a bit outdated, boarding is backwards they load middle bank then front very weird."
Pros: "Good"
Cons: "No"
Pros: "Every thing. Speedy check in. No hassle boarding."
Cons: "Nothing."
Cons: "No wifi"
Pros: "The crew was friendly and boarding was quick, seats were comfortable and plane was clean"
Cons: "No snacks included, bags of pop chips was $3. No entertainment on the plane (I ended up just sleeping anyway). They didn't have space for everyone's carry on and asked for volunteers to check their bags but didn't enforce any rules for people who had 3+ carry on items"
Pros: "4 1/2 hour late boarding! Missed my connecting flight and was stuck!"
Cons: "Had a 4 1/2 hour delay from Minneapolis to NY city. Which of course cause me to miss my flight to Europe. There was no attempt to find another flight that would get me there in time. By the time I got to NY it was close to Midnight, and the only hotel available was 40 mins away from the airport at an additional cost of $270 for the room and uber rides. No compensation even offered or provided for extra expenses they caused by us leaving so late. Thank you Sun Country for starting my vacation off so well."
Cons: "Not sure who's problem it was was Baggage missed connection in JFK, see next flight review for details."
Pros: "More friendly cabin crew a must for sustaining the airlines business.!!!"
Cons: "The toilets needs to be cleaned at more freqfrequency."
Pros: "Flight was on time and I had a seat. I got to my destination safely and had a restroom available and food for purchase. It's exactly what I signed up for."
Cons: "Seat space was smaller than most airlines when the person in front of me reclined."
Pros: "se above"
Cons: "I had to reschedule my flight - I felt they took advantage of me when they calculated the fare -"
Pros: "The pilot came out and said hello to everyone before the flight."
Cons: "Domestic flights charge for food."
Cons: "The flight attendants were pushy and rude. There are no charging plugging in between seats and the seat s aren't very uncomfortable."
Pros: "Great airline, friendly staff, always an easy and reliable airline out of and into Minneapolis."
Pros: "Crew kept passengers informed about delays and why they were happening."
Cons: "Weather delayed flight by 2 1/2 hours."
Pros: "The was my first time flying with Sun Country, the crew was very professional and they got me to my destination safely! Paying an extra $15 for comfort seating was worth it, because of early brooding andore room."
Cons: "No entertainment and the seats were uncomfortable, so I brought a neck pillow for the return flight."
Pros: "Direct flight is always great. Exit row seats with more leg room is nice. My knee doesn't hurt when I can stretch out my leg."
Cons: "No complimentary snacks. No entertainment options."
Pros: "Crew was nice & friendly"
Cons: "I didn't have the food and I didn't see an N/A rating. There was no entertainment"
Pros: "Cheaper checked in baggage compare with competitor"
Cons: "No complimentary snack and no entertainment"
Pros: "Same as the previous feedback"
Cons: "same as the previous feedback"
Pros: "I like the staff. Very warm and helpful."
Cons: "I didn't like how cold it was"
Pros: "Can't really complain re: a direct flight for less than other airlines charge for a flight with layovers. Large, comfortable plane with good food. $25 for an exit row seat was worthwhile as I had 4 rows(!) to myself. Flight attendants were great."
Cons: "No in-flight entertainment. When I chose my seat online, I was made to believe it was basically a full flight (only ~3 seats were available and they were all middle seats) so I spent $25 on an exit row seat. Once we boarded, it became apparent that there were a TON of open seats and I would have been able to get an aisle. Kind of sketchy for them to misrepresent the seating like that."
Cons: "While I appreciate that amenities need to be cut back to keep costs low, it would have been nice to not have to pay $5 for a blanket."
Pros: "Most aspects of the experience were without flaw for mishap. The entire flight was comfortable. Boarding was easy and we were not nickled and dimed throughout the trip. The luggage accommodations were reasonable and transparent."
Cons: "The flight was delayed almost an hour. Baggage service at JFK was not good."
Cons: "My departing flight was delayed 1.5 hours and my return flight was delayed approximately 2.5 hours. No explanations were ever given as to why we were delayed. Also, you'd think after being delayed for that amount of time we'd get an apology or some "thanks for your patience" pretzels, but no. Drinks and snacks still come at a price. I won't be flying this airline ever again."
Cons: "The flight attendants were sitting in the back forever and would not serve the cabin. Then they took forever once they started. It was like they were on so motion. Someone even tried to get a drink after waiting so long and they were shunned away..."
Pros: "On time. Great staff. Leaves from a nice smaller airport."
Cons: "Was disappointed that when checking in online - we were forced to have to pay an additional cost for each seat on the departing and return flight."
Pros: "With no additional charge Sun Country gave me a free upgrade to first class, an amazing experience that really brightened my day! On top of perks like a tasty breakfast consisting of a chicken feta and mushroom omelette, pastry and fresh fruit, the staff was absolutely amazing and all of my needs were taken care of before I knew I even needed anything. Really, it was such a fantastic experience!"
Cons: "I have no complaints"
Cons: "It was freezing!"
Cons: "The flight could have taken off, storms in NYC yes, but other airlines flights were able to avoid and get in the landing queue much easier, without boarding on and off a hot plane.... likely not go with Sun Country again...."
Pros: "Thank you for all you do."
Cons: "Thank you for all you do not do."
Cons: "Their indifference to passengers inconvenience due to flight delay was unacceptable."
Pros: "Not much. I liked that the plane landed me home safe, even though it was a very rough landing"
Cons: "I arrived to the airport extra early, chose a window seat purposely because I'm a very nervous flyer and need to see what's surrounding me. When I went to board the plane, my ticket wouldn't scan. So I had to bring it back to the desk and the lady changed my seat without saying a word. I asked why and she said, unpleasantly, there was a mistake made by checkin obviously. Not even an I'm sorry. And not only was my seat changed, it was changed to the last row of the plane (literally row 26, the absolute last row) and the middle seat. There was no entertainment offered until way into the flight, mind you it's only a two hour flight. The flight crew had no control over the pass angers and were yelling at them almost the entire flight."
Pros: "With minimal problems it got me where I needed to go."
Cons: "We were in the international terminal at Minneapolis which had very few stores to look at. We were provided with a drink on the flight but any snack had a cost. There was a hierarchy of seats with additional costs."
Pros: "The crew was very courteous and friendly"
Cons: "I thought that for the amount of money that this flight costs, there should at least be a free snack; especially if there is a delay"
Pros: "Flight attendants were very attentive and kind."
Cons: "My tray table was broken so I couldn't use my laptop on the flight and lost working hours. My armrest was also broken making the entire seat pretty uncomfortable. There was less foot room than other airlines I fly."
Cons: "Let me start by saying I understand that airlines dont have it easy. Thinning margins, regulations, and insane competition. Sun country delayed their flight (claiming weather, despite no reports) and I missed my connecting flight. Prior to the flight, I told the agent that I would miss my connection and that I should fly later. But they insisted they would hold the connecting plane. I and a dozen passengers were rudely told that we were on the morning flight, and it's up to us what to do over night. Any major airlines would have covered the hotel, and the agents would have actually empathized with passengers. Sun Country is not a quality airlines."
Pros: "the trip was fairly short"
Cons: "computers went down, a 45 minute delay, long lines, no entertainment, something to drink, no snacks, crew didn't talk much, didn't say hello or good bye, or thanks for traveling with us. Didn't announce local time on return flight. They airlines and crew did their job, that was it, no more, no less. Airlines charge to pick a sit, when you buy a ticket to fly, they upcharge for luggage, they charge to sit with your husband and child, they know how to charge, they know how to delay a flight, they know how to put you through body search, but they can't say hi or good bye, don't worry, the other airlines don't either. What you people need is competition."
Cons: "The boarding process felt very slow."
Cons: "Tight on legroom"
Pros: "I like being able to upgrade for a reasonable amount. It allows you a free bag, early boarding and first class seat and a meal."
Cons: "The web site was almost unusable. Could not update personal info, or enter TSA number, or upgrade on it. Had to wait on phone for 30 minutes in order to do all that with a real person."
Cons: "I tried throughout the day to check in for the flight and pre-pay for a checked bag because it was cheaper to pre-pay on-line. Something was wrong with the Sun Country website, and so I wasn't able to do it. Naturally, they charged me the higher price for the checked bag because I was paying at the terminal. I told them that I had been trying all day to pay on-line, but they said that they could do nothing about it."
Pros: "I liked getting to board first because I volunteered to have my carry on taken as a checked bag."
Cons: "I didn't like the amount of space I had. But that can be expected, so not a big deal."
Pros: "The staff was courteous and helpful. Check-in was quick, and easy. The staff distributed snacks out while we were stuck on the runway for 2+ hrs due to delays. The staff made sure we were taken care of and okay."
Cons: "I disliked the lack of space in the airplane. There so little space, it feels like everyone is on top of one another... Definitely don't like feeling like I'm imposing in to someone's personal space. There was no form of entertainment, which made the delay seem longer as we were stuck in. The air plane waiting for the okay to take off."
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