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Appreciate having multiple food options for allergies. Nice to have an extra seat between us for comfort.

WiFi didn’t work the entire flight. Very disappointing. Minimal food and options - sadly the state of current affairs. All other aspects of the flight were fine.

My flight was delayed for 17hs because the pilot forgot his passport!!! What a joke. AA used to be a great airline, now I have to think twice before flying with them again.

Given it’s a red-eye into Charolotte, we didn’t get any food. The survey does not include “N/A” so the rating will be skewed.

It went up and down at the right time and place. I’m happy with that outcome.

Flight was cancelled as I was in line for security. Next available flight got me to my destination 24 hrs later than the first. No refunds offered, just credit toward another flight. I booked with delta, got to my destination only 2 hrs behind my original flight schedule. Won’t be using American again.

It was a good flight - not overbooked and in time.

It was perfect in almost all ways. In fact it arrived early in both legs of my flight. The entertainment was marginal, but that was due mostly to the length of the flight. I love American!

Thankfully no connections off of this one on the day of the flight as it was delayed 90+ minutes.

When the first leg of my American Airlines flight from Atlanta to Miami to Sao Paulo to Brasilia was cancelled because of a tropical storm in Miami, American Airlines put me on Delta Atlanta to Sao Paulo where I caught my original Sao Paulo to Brasilia flight. American Airlines could have put me on a flight the next day or even 2 or 3 days later. But, the agent went above and beyond and made sure I got to Brasilia on time.