The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off
My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency.
In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!
The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.
Thin back seats with just enough room to wedge you in. Comfort is out of the question. I realize this is a discount carrier but will not likely take this carrier for a trip of any length.
Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.
Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
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