No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off.
Being on time.
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)
Smooth, great crew
Nothing, it was great
Friendly attendants made up for the defective entertainment system.
On-time and quick boarding.
Not enough leg room - similar to most airlines.
No delay. The plane came half an hour early which is ok. There was no complimentary food but drinks were offered. It would have been nice if peanuts/cookies/chips were offered. There was no entertainment so the rating was 1star. Emails were sent to inform us of changes in schedule and also to check in on line. Leg room is good as we can stretch our legs (I guess you can say that we are not that tall) we wish to travel again with Air Canada in the future.
The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant.
Well designed comfortable sleeping Pods
Airport security was great and the airport pane was clean with a great crew!
Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available
Tv screens and in flight entertainment
I paid 450 Euro for a return 2 hour flight & I didn't get a 20kg allowance. I don't expect a check in bag on a US or European budget airline but this is the national carrier. It's the first time I've paid for a checked bag in all my years flying with different national carriers. I.e. Qantas, Air New Zealand, Singapore to name a few. All in all. Air Canada charging like a national carrier but the baggage allowance policy of a budget airline. Not good enough in my opinion.
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