Find Cheap Flights from San Francisco to Guadalajara Miguel Hidal (SFO - GDL)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

We left right on time and arrived a little ahead of time. Both take off and land were smooth. Personnel on board very attentive and courteous

Flight fare does not include no amenities not even a sip of water. You have to pay

I paid Volaris extra to use the CBX bridge. They ate that money because our boarding passes did not have the information and we had to pay again. On the way home the Volaris agent insisted we had to pay the Mexican immigration tax as foriengers. However, Mexican law only requires it after a week and we were there for only four days. Then another Volaris agent said my aunt couldn't fly within Mexico with her Mexican ID. He insisted she needed a passport. This airline is either completely incompetent or robbing people. They don't even offer you water on a three hour flight.

check-in counter unprofessional

My name is Edna Vazquez, and I bought a ticket flight for my mother flying from PDX (Portland, Oregon) to SFO (San Francisco), and from SFO to GDL. My mom's first flight departed at 7am in flight 663 on November 28th, form PDX to SFO. In PDX before arriving the planes door, Alaska Airlines Flight 663 checked-in one of my mother's little suitcase and they told me she would recieve that in Guadalajara. My mom doesn't speak English at all, so I asked for assitance for her in SFO's airport to help her board her flight with AeroMéxico. In SFO, my mom asked one of your employees (A lady I do not have her name, but this is the reason I'm writing to you) working on Nov 28th, at 11:30am at the check-in desk that morning for flight #8411. My mother asked her if her suitcase would be sent to GDL, and her answer was that the suitcase was in SFO's airport Baggage, that the plane was leaving in 15 minutes and that she had to options "to lose her suitcase there or to lose her flight". I mean, without any bias from my part, this employee should be on your sight to be fired for her terrible customer service skills, and for causing that stress to my mother. My mom insisted if she could get help, and your employee told her that "She couldn't do anything about it, that it was not of her business". Besides that, my mother said there were other people and she would just answer rudely to other customers. It's a shame that our own Mexican paisanos treat us like this to your own paisanos. I don't know what that is, but happens a lot in this work positions often, I wonder why. I also, don't want to remain quiet about this, this should be treated. It hurts to know that my mother was treated this way, and that this employee might reamin there treating other people this way. Hopefully my letter to you will do something about it. I thank you for reading this letter. Sincerely, Edna Vazquez

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Not having to change airports in Sao Paulo!

flight operated by Passaredo. Prop plane, waiting area was very basic. At checkin the rep did not want to add my AA Frequent flier number to my reservation. The flight has TAM (oneworld) flight number so I wanted to get credit but was unsuccessful.

Flora the flight attendant. Very professional..

N/a

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

It was comfortable enough, clean, and the crew was nice. We landed on time and without any complications. It was a very good price.

There isn't any entertainment, and the food and beverages have an extra price, even the water.

Boarding Check in was smooth and well organized by group number.

Connection in Mexico City Airport Terminal 1 is a nightmare if you don't know Spanish.

The plane was running at very low capacity, so many of us had rows to ourselves

No power outlets at the seats, No video, difficult to find power outlets before boarding the plan, the boarding area was very sanitized.

The way the attendant handled the situation

That the airline overbooked the flight by a lot and several people weren't able to fly when scheduled. This is a very irresponsible practice. We were lucky we were not in any hurry to get to our destination and we volunteered to flight whenever available, however, it is not professional and it is very disrespectful of people's time.

Direct flight, no layover

Not very comfortable seats

Nothing is the worst airline of Mexico I think that even vivaerobus is better

The space is terrible they don't give you nothing not even water and the size of the carry on is very small

The flight was expeditious and the flight crew was well organized. overall, it was a pleasant experience.

The meal provided seemed wholesome enough for an omnivore, however, a vegetarian meal alternative was not on the menu. It's perhaps a minor inconvenience because the flight was 4 hours long. Perhaps it's too much to ask for but It would be nice if the airline would consider the dietary needs of vegetarian or vegan passengers.

the boarding.

one hour arrival delay. seat very old and tight space.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.