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Cons: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Cons: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Pros: Crew was great and seats had footrests.

Cons: Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Cons: Transfer time in Lisbon

Pros: Buena comida a bordo y peliculas de entretenimiento.

Cons: Asientos incómodos oara un viaje de 10 horas.

Cons: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.

Pros: Modern screens and seats

Cons: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting

Cons: The gates were announce at the time of boarding. No enough time to get the gate

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.

Cons: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Cons: Grab business class upgrade offer - worth every penny.

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: Everything. Flying First class is the only way to fly

Pros: Me gusto el trato de las azafatas y la comida estuvo muy buena!!

Cons: Deben mejorar la comodidad de los asientos

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Pros: Good movie selection

Cons: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: Nothing! Horrible!

Cons: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Cons: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Cons: Maybe have one flight be on time. Train ground crew how to put on fuel.

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Cons: Grab business class upgrade offer - worth every penny.

Cons: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Cons: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Cons: More organized boarding process

Pros: Yes