Find Cheap Flights from San Francisco to Reno (SFO - RNO)

We were late taking off.

Free wifi!!! Comfortable seats. Pleasant flight attendants.

Being delayed for a coffee maker then being told they lied it was a mechanical issue.

Not much.

No food at all on a 6 hour flight! And worst of all, no in-flight entertainment. The personal streaming service is ridiculous. You need the United app to view 99% of content, but you can't download the app while sitting on the plane (using data) because it is over 100mb and iPhones won't download over LTE at that size. So, if you really want the supposedly "Free" entertainment, you have to pay an outrageous 12.99 to get the plane's wi-fi, then download the app, then view the content. United, I wish you the very best in your unending quest to parallel American Airlines in terribleness. Hopefully, the market will select JetBlue, Virgin and Delta as dominators in the market and you will go out of business. Good day.

Zero.

The flight was overbooked and asked for several volunteers to take later flights for travel credit. Ended up forcing those unlucky souls in the last boarding group off flight with no offer of credit or accommodation. Waited in customer service line for hours, literally longer than it would have taken to take off and arrive at my scheduled destination. United representatives could not find a flight that guaranteed a seat (not on a long standby list) that was even in the same 12 hour period. I spoke with a United supervisor who showed zero empathy or concern with the situation. In the end I arranged for other travel accommodations to drive to my family reunion destination. No refund was issued or offered. I was informed I would have to call United customer service after the date of my previously scheduled return flight to explain my situation. I will personally never fly United again and would recommend the same to anyone. Although for the record, I did receive a single ten dollar airport food voucher for my inconvenience. Inexcusable.

Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off.

The only bright side of this flight was safely landing in Boston.

Difficulties checking in online within the 24 hour window 5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website No entertainment on board - no TVs Wifi would not stay connected Wrong baggage claim info was given by crew members on board Flight was so late in arriving no taxi service was avail at Logan

Everything

Extremely long wait for luggage

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Purchased tickets 4 months before this flight for a departure time of 6:05pm. Tried to check in and check baggage at 9:30am but was turned away saying I could only check in 3 hrs prior to my flight. Came back at 3:00pm to check-in and they could not find my information. An hour later they find out that they cancelled the flight and moved my departure time to 8:25am for that day. They say they emailed 3 times in May but I never got it (I'm a bit crazy about my email staying clean) so they say it might have went in to my spam folder due to they types of emails they send to customers. They only kept repeating that they notified me so there is nothing they could do. I ended up going to Air Canada to get a flight from PHX to RNO the next day. No apology, no help, no hotel for the night...Terrible experience by United. They gave me a customer relations group contact information to follow up with for complaint but since they sent me the 3 emails in May about the change, they have no liability to fix the situation.

The crew was friendly and helpful. The flight arrived much earlier than scheduled.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages.

The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride.