Find Deals on Flights from San Francisco to Washington Reagan-National (SFO - DCA)

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

People were super helpful. I was running late and they were very accomodating. Really impressed!

I liked the entertainment, drinks, steward courtesy and enough legroom.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

The flight was delayed and delayed and delayed for every reason under the sun. Well when the plane finally landed it was down for maintance. But there was no maintance crew. So with no info, I talked to the desk monkey, I mean lady who obviously did not speak English, cause her Ebonics were quite broken and slurred. So with little help and my fear of the actual flight being as terrible as the events leading up to it. I just bought another ticket on an another carrier. Walked to there gate and left. My sanity and safety are not worth a 50 dollar plane ticket.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.

The crew was extremely nice. The plane seemed clean.

The seats were tight. Not much leg room. Very expensive to check luggage, $40!

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Best flight in a long time * Virgin rocks Free wifi data Wide and comfortable seats with leg space Assigned seats Free bags

Entertainment system

No seat reservation allowed until gate and had to wait in two additional lines as a result and be worried until the end whether I would get a seat. Totally inconvenient for the traveler and flight stewards were the rudest of any virgin America flight I've been on. Virgin America used to be the kind of airline you wanted to fly because of its quality, now it is just another airline like all the rest. Too bad.

efficient boarding clean airplane

hard to rate customer service when all we get is one free drink for a 5 hour flight; also, charging for $3-8 for movies/entertainment is so cheap. while there is nice leg room, seats barely recline

Virgin is a fantastic airline - great service, new jets, convenient and on time.

Robert of the cabin crew had more attitude than I've ever seen from someone in the "customer" industry! He had blocked off an empty row by wrapping a seat belt around the tray of the aisle seat. When the captain came on and said "please take your seats" and I was next for the bath room, I stepped over the tray to sit down rather than stand there. Robert came by and said "this was blocked off for emergency purposes." I said "I'm sorry." He then added "it wasn't for you to step over," made an exaggerated motion, gave me a look, and walked away. I followed him and said "I didn't know that blocking off a row of seats for emergency purposes was a thing and I said I was sorry - there's no reason for you to be so bitchy." I had woken up at 5AM to fly to D.C. for work and was in no mood - it completely ruined my flight!

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.