The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag.
I like that it was on time
The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude
Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous.
People were nice
Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice.
Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!
Nice crew, The flight was on time.
Food was sub-standard with very limited drink varieties.
My luggage didn’t arrived in Santiago And it was so frustrating start my vacation Here without medicines, winter clothes, Phones cables and chargers etc et I would like to know When I can have my suitcases
The flight attendants were very nice and friendly. I enjoyed the flight, mostly because of them.
Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew
Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours.
Great crew, good food, quiet flight, comfortable aircraft
Good and crew were fine
Seats were too close, not comfortable
Friendly flight staff, spacious cabin, decent food, clean and well-maintained. Additionally, we were delayed by 30 minutes and still managed to arrive before our original arrival time at Gatwick. I haven’t flown BA in years but this trip has made me a new regular customer.
Serve was normal and so was the food.
Left the terminal building by bus to the aircraft. Had to exit the bus, WALK ACROSS the tarmac and up a set of stairs to the plane. REALLY, British Air couldn't find a proper gate at the terminal? What if it had been raining or my elderly mother that needs a wheel chair? BA needs to solve these problems fast if they want my service in the future.
|Flights Arrive in||Václav Havel Prague|
|Flights Depart from||San Jose|
|Airlines||American Airlines, Lufthansa, British Airways|
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