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Small, tight seats

We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful

The first leg was ok but....

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

Staff were friendly and helpful. Planes were clean and food excellent in first class.

Nice plane and comfy seats

The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!

The Grand junction staff is always great.

Comfortable plane

Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life...

It would be great if there was power outlets for notebook on board/

Courteous crew & good take off/landing job of pilot, courteous & great crew.

Just great

Nothing

Quick and smooth transaction

Lost both of my bags!

There was enough leg room and the fact that you had access to a lot of tv channels as great! Also, they don’t skimp on the beverages and actually give you a whole can instead of pouring 1 can for 3 passengers

NA

Flight was moved to following day. Won’t work so I need to have other airline booked.

Superfast. Landed before time.

I liked everything.

No problems, arrived early

1) Puntuality in departing and arrival times 2) Very pleasant crew members

Space between seats made it uncomfortable

No unexpected surprises.

No complaints.

1) Puntuality in departing and arrival times 2) Very pleasant crew members

The flight dely 1 hour

Friendly

Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon.

All the people standing in line prior to boarding.

They lost my luggage & made me miss my connecting flight

The flight dely 1 hour

Friendly

The Grand junction staff is always great.

They lost my luggage & made me miss my connecting flight

The ice falling from the AC was so annoying. It kept falling on my skin and it was jarring and uncomfortable. I won't be using Alaska airlines again until you get that resolved.

Just great

Nothing

Punctuality

None

Quick and smooth transaction

Departure and return flights were both delayed 30+ minutes.

The flight attendant is a national treasure . Someone that chipper and happy deserves all good things in the world!

crew

late departure and arrival on both flights

Flight was late taking off, but not too bad.

I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!

Nothing

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

Low cost

Flight delays, little info passed to passengers

Friendly crew/staff.

Seats were really tight on this flight and I felt like I was either in the way of the isle or into the seat next to me. Plus the person next to me was listening to their music so loud I could pretty much clearly make out each annoying song.

Personal service from ticket agent

Being referred to call the 800 number for a ticket issue instead of helping me at the counter. Wasted half an hour. 2nd ticket agent made sure I didn't miss my flight.

Eventually left.

Had to wait for flight attendant.

Leather seats

Narrow aisles

I'm 6ft2in not enough leg room

The flight was cancelled but staff was really nice. I received credit for future flight so that was great. And they let me sleep in the terminal and a very nice employee handed me water and snacks at midnight.

The seatback TVs never came on, they were all synced and played one channel the entire flights.

Friendly staff

Flight was 1 hour late

NA

Flight was moved to following day. Won’t work so I need to have other airline booked.

One hour delay in Denver.

On time...awesome crew...

Didn't eat...and no entertainment...so can't rate

Direct flight. Cheap. Easy on and easy off.

Seat and tray size. But u get what u pay for, so I’d rather save the money

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

2 of my 4 bags, which I checked in, were broken during my travel.

Smooth

They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong

Comfortable seating and clean interior. Flight attendants are helpful and courteous.

Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest.

The timeliness, crew were very nice and courteous. The overall feel was very positive. The lady at the check in counter was amazing.she was friendly,welcoming and set a very good tone for the flight

There was really nothing that I did not like on the flight that I can think about right now

Had wait on the ground for 30 mins for a gate to open up. That should NEVER happen

Checking bags was harder then it should have ate setvices was below par. But boarding was good crew was polite, and vary receptive to requests.

New bag limitations

I'm 6ft2in not enough leg room

Friendly staff

Flight was 1 hour late

NA

Flight was moved to following day. Won’t work so I need to have other airline booked.

The seatback TVs never came on, they were all synced and played one channel the entire flights.

crew

late departure and arrival on both flights

They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong

2 of my 4 bags, which I checked in, were broken during my travel.

Fast and comfortable

No tv but understanding

On time arrival

Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites

Low cost

Flight delays, little info passed to passengers

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

Direct flight. Cheap. Easy on and easy off.

Seat and tray size. But u get what u pay for, so I’d rather save the money

One hour delay in Denver.

More flight delays...

Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!

I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance.

The staff that pushed us thru the ridiculous process of going thru customs , getting our bags checked again & raced us thru to our connecting fight was amazing !!!

Our connecting flight was too close given we were coming back from Mexico& had to go thru customs. The security at customs were so rude to my mother who was in a wheelchair! The customs checking process was a joke! We barely made to our flight running thru that entire airport pushing my mother in a wheelchair. I can't tell you how horrible the experience was for both of us!

all was great

nothing

The service was great. Smooth take-off and landing. Comfortable and spacious seating.

Crew was trying to be funny but it fell a little flat. Seats were small and cramped, no place for luggage overhead. Poor selection of beverages.

Flights were on time

It was a long trip!!