Food service, upgrade, and leg room
Sf to Mexico was fine
Lost my immigration form and missed my flight. Airline told me to talk to my booking agent. I spent time talking to justfly and it took them a long time to tell me they couldn’t do anything and I’m stuck in Mexico for a day.
Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues
Staff on board was friendly and professional
Check in counter was closed more than an hour before flight even though electronic tickets weren't working!
Same as all the other airlines in my opinion. Just way more afreoadable.
The seats were clean; the cabin looked very nice. The plane got me from point A to B safely. smoothest Lansing ever!
Flight was delayed 2.5 hours. No communication from the cockpit, 2 out of the 4 flight attendants we really crabby. Undersea storage was unusually small. I’m 5’8” and my knees were pressed against the seat in front of me and the seats are hard. My legs were numb for part of the trip.
The terminal was empty. Plenty of seats. Boarding doesn't take long. Arrival at ISP is nice because it is small and empty.
Flight Very late , when departure already at night Uncomfortable seats $45 for a bag and I have drop it off myself after pay
Food, entertainment NA, didn’t use. Rest of flight uneventful, happy to say. Because this was so late due to previous leg of journey delayed, our planned transportation to hotel wa not available.
Phoenix Sky Harbor Intl (PHX) United States
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