Find Cheap Flights from North America to Phoenix Sky Harbor Intl

Super TSA lines in Denver and American employees were less than accomadating or did not meet any kind of customer service expectation. Terrible airline!

Ease of boarding

That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat.

Quick, easy boarding. Flight arrived, and left on time. Tickets were very affordable.

How can I rate a 10 dollar sandwhich with a tiny bag of chips any higher? Entertainment? Non existent.. Wifi didnt work. I made several calls ahead of time to check if i can carry alcohol in 50 mL labelled bottles, sealed. I was told yes. Asked if i could drink them on the plane. Yes. Then I was told AFTER on plane consumption of my own alcohol that this was a federal offense. Epic mess up you guys..

The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset.

flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some.

I was able to get from point a to point b with no issues

The plane safely landed.

Customer service, overall lack of competence and an inability to communicate laterally with other airlines who were using their gates. Seats are also incredibly uncomfortable.

Delay out...and delay upon arrival.

The two flights were smooth.

My flight was cancelled and me amongst other passengers did not get a voucher for a hotel. So I spent 18h at the SFO airport. My layover in Denver had originally been 2h this time it was 9h. By the time I finally got to Phoenix I have been travelling for over 29h. On top of it all I was charged $45 each, for my baggage as well as my backpack ($90) which I found rediculous!

The food choices were good and the service was excellent, Always kind and responsive to my needs and attentive.

Boarding could be done by letting people with window seats being seated first, then the middle seats next and finally aisle seats last! That way people would not have to get up from their seats after they have been sitting down to get back up to allow the people in the inner seat to get to their seats a pond boarding the plane after the people in the aisle seat are already sitting!

Not one thing!

The flight attendants seemed bored and completely uninterested in passengers and their jobs. Worst flight ever.

Seats didn’t recline and were uncomfortable

The crew was very helpful and polite

Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket. They also managed to lose my bags for the third time in a row.

We had a horrible experience. The Spirit staff had no hospitality, nor customer service skills. On one occasion, they stated, “This is Spirit, what do you expect?” I would NEVER fly or recommend anyone to fly with them.

They charged more for the bags than the tickets costs. We were not informed that there was so many luggage costs and they said it’s on the website. I advised we booked through Kayak, and they said “well Kayak buys the tickets from us and they should tell you so you just have to pay and take it up with them” we paid almost $300 in luggage fees alone!!

I was on the phone for more than one hour I can’t fly cuz I got an accident so I can drive more sooooo I was trying to cancel my fly and never pick up the phone

When he go down slowly so I'm not feeling nothing and that's very good Thanks

Even the cheaper seats are roomier than other budget airlines. More comfortable as well

Spirit charges for everything including soda

Delta was on time and the staff was professional. The in flight entertainment was fun and free! I'm definitely flying Delta again!

Boarding was on time and the process was efficient.

The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky.

I got home.

Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for.

Service.

Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando.

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Timely departure and before time arrival

Extra charge for cabin luggage

Easy check in and boarding. Nice crew

You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality

Excellent price for non-stop flight

No entertainment, no free snack

The two flights were smooth.

My flight was cancelled and me amongst other passengers did not get a voucher for a hotel. So I spent 18h at the SFO airport. My layover in Denver had originally been 2h this time it was 9h. By the time I finally got to Phoenix I have been travelling for over 29h. On top of it all I was charged $45 each, for my baggage as well as my backpack ($90) which I found rediculous!

Crew Is okay.

As expected, anything extra (carry-on, water, food, etc) will be charged extra. Seats are small and do not recline

Easy check in

Didn't take flight

Don't overbook take care of customers. You have booked if you are late for flights you enter into contracts with them follow through

From start to Finish from ticketing to baggage claim we received Premier Customer Service

CorteousAll

All was good

They overbooked my flight and almost didn't let me on the plane even though I bought my ticket months ago! The only reason I got on is because some people didn't show up.

I love having only 2 seats on each side.

We boarded the same time as another flight. we used the same gate door, announcements were being made by both gate attendants and 1 mistakenly used our flight information. There were several passengers who were confused! Maybe it's an LAX issue?

I NEVER TOOK THE TRIP I WANT MY $$ MONEY BACK

just Ok for everything.

I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free.

I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense.

Boarding went fine

Plane was old and uncomfortable, no in-flight entertainment unless powered by your device, scattered crew and little service for 4.5 hour delayed flight

It was a pretty quick flight

Now sitting on a taxiway for the last 45 minutes and counting. Frontier appears to have no idea when a gate will open.

Frontier is unprepared to deal with these challenges. Steps could have been take to alert travelers of delays

Do people write here for frontier?

Sat on the tarmac for over 3 hours. A fight broke loose and we had to return to the terminal and then back to the tarmac for more sitting. The crew finally figured out how uncomfortable and frustrated people were getting 2.5 hours to sitting with no air on the tarmac. They relieved their customers suffering then with complimentary water! Now that’s service. Frontier is one of the most base airlines out there. I’m entirely frustrated that they are one of the only airlines that service our podunk airport.

Friendliness and helpfulNess of gate attendent.

I did't board your flight again. I went to America airline. I didn't want to wait another 12 hours waiting for replacement plane.

Direct flight Phoenix to Dallas

Price once everything was added in. Noisy aircraft, no reclining seats.

The staff was Okay.

The flight was delayed until the next day. The staff and airline seemed to be very disorganized and unable to handle all situations

We had a horrible experience. The Spirit staff had no hospitality, nor customer service skills. On one occasion, they stated, “This is Spirit, what do you expect?” I would NEVER fly or recommend anyone to fly with them.

They charged more for the bags than the tickets costs. We were not informed that there was so many luggage costs and they said it’s on the website. I advised we booked through Kayak, and they said “well Kayak buys the tickets from us and they should tell you so you just have to pay and take it up with them” we paid almost $300 in luggage fees alone!!

Small narrow seats

The America flights were all ON TIME.

The seats on this particular flight were not as good for my back and they no longer offer pillows to put behind my back.

Ease of boarding

That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat.

Short flight

It was so ht on the aircraft, Almost no aircirculation

This half of trip the plane was much cleaner.

Direct flight Phoenix to Dallas

Price once everything was added in. Noisy aircraft, no reclining seats.

Staff continued to be professional

Having to switch planes because a flight attendant went missing about a hour delay or more , also the plane was smaller which made everything more difficult and cramped.

Had to pay to use shitter

The gate agent announcing the passengers was great, the flight attendants were awesome, the pilot thanked us as we got off the plane.

Gogo inflight was not working

Great flight, on time, seat upgrade

Na

My flight was delayed several hours with no explanation.

Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal.

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

Easy check in and boarding. Nice crew

You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality

Yes very much

The two flights were smooth.

My flight was cancelled and me amongst other passengers did not get a voucher for a hotel. So I spent 18h at the SFO airport. My layover in Denver had originally been 2h this time it was 9h. By the time I finally got to Phoenix I have been travelling for over 29h. On top of it all I was charged $45 each, for my baggage as well as my backpack ($90) which I found rediculous!

I was able to get from point a to point b with no issues

The plane safely landed.

Customer service, overall lack of competence and an inability to communicate laterally with other airlines who were using their gates. Seats are also incredibly uncomfortable.

Easy check in

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Crew was very nice, boarding went smooth and flight was on time... No complaints!

Boarding was on time and the process was efficient.

The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky.

Got home safely

Rude crew, flies. Uncomfortable, no entertainment.

Great flight, on time, seat upgrade

Na

Staff was nice, check-in was quick, TSA average was not fast enough but was way behind.. Flight Attendents was nice, Captian was in forative on flight.

Leaving Fallas I had no problems, everything went good

The flight attendants were very nice!

Tried to order a fruit and cheese plate as our breakfast and were told that that was not available due the flight being less than 3 hours. This was our second flight of the day and that would have been helpful to be able to buy that.........not happy.

Not much. Boarding was disorganized. Plane was freezing and uncomfortable.

Soon as I started the flight it seem like we were getting ready to land

It was a little packed

CorteousAll

All was good

There was a fairly entertaining TV show playing.

The flight was only about half- full so when we boarded there were a lot of empty seats. In that situation been told before that we could change seats and spread out if we wanted to, but they didn't say anything. I was going to ask, but there were 2 flight attendants just leaning on seats & talking up until they announced to prepare for departure. Then during the flight when passing out snacks she handed me one and didn't even offer one for my husband sleeping next to me. She moved on the next row and was gone so quickly I didn't even have a chance to ask. When she came back around for drinks, I asked for 2 drinks (1 for me, and one for my husband still sleeping, in case he woke up), to which she responded, "I just won't open it then." She gave me just the can of soda, - no cup, no ice. So when my husband did wake up, he just drank it from the can. Oh, and it's a good thing my husband was sleeping for a portion of the flight because his monitor wasn't working.

Delayed flight bc of booking. Had to recount roster then had us deplane to rescan tickets.