EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints.
Long TSA lines at EWR, but they moved.
They were able to get us on an earlier flight to shorten the 5 hour layover
The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it
Entertainment system good. Nice new aircraft 777-300 ER. On-time departure and early arrival.
Vegetarian food choices very limited.
Lost bags and every time I called to find out where they were I would get a different story. I was told it would be on the next flight for the next 5 flights.
Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy.
Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service.
American wins tge coach torture contest!
Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep.
The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out.
Packed like sardines; the seats are getting narrower and the seat pockets are ridiculously small.
I got there safely.
I will never fly American Airlines again. From the moment I checked in with the ticket agent to getting off the plane it was a disaster. The ticket agent was rude, hostile, and dismissive. Employees walked through the line at security forcing everyone to consolidate their belongings to one bag. I had a large wallet in my hand and was told I had to step out of line to put it in my backpack. They only allow you one bag to carry on without paying extra. At the time of boarding they announced that the overhead storage was full so even those that paid extra were still forced to check their bags. The plane was dirty, the service was slow, overall just gross. They don’t have WiFi or in flight entertainment so I paid the $20 to purchase the WiFi. It was worthless. I couldn’t stream anything, even music kept stopping to buffer. I understand it will be slower then on ground WiFi, but it was impossible to watch anything and a complete waste of money.
San Luis Obispo County Airport (SBP) United States
Providence-TFGreen (PVD) United States
|Flights Arrive in||Providence-TFGreen|
|Flights Depart from||San Luis Obispo County Airport|
|Airlines||United, American Airlines|
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