The plane was delayed a bit. It wasn't a huge problem though, as we were heading back home.
Ok. It was uneventful and drama free. Plane was clean and the crew polite.
They are a terrible company. They cancel flights for little to no reason.
It was alright other than the changes in the Alaska Lounge. That and the migraine I had were disappointing. Other then that everything went well.
My flight was canceled and rebooked about 3 times. Original flight had a 50 minute layover. Flight was canceled and rebooked with a five plus hour layover. I demanded refund
Not good. Didn’t get to our final destination. No reimburseme t for lost time
The flight was delayed for an hour, while we sat in the plane.
Couldn't access movies on the flight.not tech savvy Thought was free.
Flight delay was inconvenient and exhausting getting in at 1 am. However the crew and lounge was very comfortable.
Delayed 4 hours fir maintenance. Had to cancel and fly with a different airlines.
The chair cushions may need an upgrade. I have been noticing they are so worn out, thin so you’d sit in a dip 😄. Other than that, all was an enjoyable trip. Thanks AA!
I’m impressed that we were on time in Sacramento after having a late departure in Newark and our made it. The staff was friendly and warm.
5.5 hour delay with no explanation on why, along with no proactive effort to reaccomodate me.
Plane, flight, crew, captain were all great. The first flight had a Chipotle box lunch...delicious.
Plane, flight, crew, captain were all great. The first flight had a Chipotle box lunch...delicious. this return flight not as tasty, but filling.
So awful Unreliable Unfriendly Bad Mad Mean Smelly Hot Late Overbooked Understaffed Expensive Cramped Narcs If they were a fruit they’d be rotten durian
It’s a great flight. Service is good. Staff is awesome.
Boarding on time and fight was early but they didn't let us off the plane on time so we missed our connecting flight to Japan.
DFW-LHR Toilets not kept clean Too cramped. Aisles so narrow crew were constantly banging into people on the aisle seats. Even then, the carts used are reduced width. Other than that it was a decent flight on both legs
Eventless. It was a good flight and good crew. Can’t complaint.