Find cheap flights from Santa Ana to Monterrey

SNA - MTY

Find cheap flights from Santa Ana to Monterrey

Round-trip
Economy
Santa Ana (SNA)
Monterrey Gen Mariano Escobedo
Sat 11/28
Sat 12/5
Any month
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  • Looking for a cheap flight? 25% of our users found flights on this route for $389 or less round-trip.
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Top 4 airlines serving Santa Ana J. Wayne/Orange Cnty to Monterrey Gen Mariano Escobedo

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,795 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Free entertainment"
Cons: "More comfortable seating"

Pros: "Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers."
Cons: "agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew."

Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"

Pros: "Movies and usb charging"
Cons: "4 hour flight and all we get is a cookie?"

Pros: "Flight was fina s far as air travel goes today. If they are forcing taller people to pay extra for comfort they have succeeded as in the future I will have to look into "comfort plus. I am not large, 6'1" 180# and my knees were tight to the seat in front with my back tight into the seat. Not a great way to spend 4 hours!!!"
Cons: "Extra personal space and food that isn't served frozen would be nice!"

Pros: "Missed it"
Cons: "Give me back money"

Cons: "Worst airplane i have been on since 2007"

Pros: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"

Cons: "Plane very late. Boarding was chaos"

Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Pros: "Early departure"
Cons: "Absolutely nothing"

Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."

Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."

Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"

Pros: "Delta is my favorite airline. Smaller planes with two seats two a row."
Cons: "I was told to check my luggage even though there was still overhead bin space."

Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."

Pros: "No problems occured"
Cons: "Takes so long to board"

Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"

Cons: "No food, just snacks and no place close to the gate to eat."

Pros: "Friendly staff"
Cons: "Napkins stuffed in the overhead to fix presumably the rattles."

Pros: "An updated 717. A bit better"
Cons: "717"

Pros: "Staff"

Cons: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Pros: "Getting off the plane"
Cons: "Boarding was a mess Seats had no leg room Flight attended was a jerk"

Pros: "Flight was very quick. Boarding was very fast for such a small plane."
Cons: "Turbulence. Tiny carry-on area, tiny bathroom. Makes sense for such a small plane though."

Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Cons: "Seats are not working well. This is not the first time I had this kind of problem. Appears very old and no maintenance. Regards Jackson"

Pros: "Crew"
Cons: "Got in over an hour late. 140am"

Pros: "Cabin was very clean and comfortble"
Cons: "Delay 3 hours in the unheated airport in Monterrey Mexico was very uncomfortable"

Pros: "Love the hospitality and the staffs kindness"

Pros: "Nothing..there was literally nothing that I liked about this flight. The gate clerks were helpful."
Cons: "Sooooo many things......there was NO PILOT!!!! Delta knew this 30 minutes before my flight landed and yet Delta did not post or communicate that the flight was going to be delayed and then ultimately cancelled because there was NO PILOT. Of course when they scheduled the flight for the following day not only did they not have a full crew, they had NO PLANE. On the whole, it was pretty terrible."

Pros: "It was a great flight."

Cons: "Cancel my flight at 7:50 am to 1:50pm"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Pros: "The flight attendants were very nice and the boarding crew. From the time I walked up to the counter at LGA to the time I exited the plane in CLT, I was treated so kindly and with such respect. Kudos to the Delta Crew."
Cons: "The FLIGHT!!!!! There were delays. Scheduled take of time was 6:59 PM. We took off at 735 PM. Once I was on the plane, I started kicking myself in the you know what because I knew immediately I was scammed. I had purchased a 1st Class ticket for $400+, only to find that my comfort would be the equivalent of that if I purchased a ticket in economy. My long legs would still be cramped. For the past few years, I have been purchasing 1st class for it's spaciousness. On this flight, on the RCJ700, I did not fly comfortably. The space was very tight, and I was able to stretch my legs as if I sat in economy. This was by far, my most uncomfortable flight ever. SMH; A WASTE OF MY HARD EARNED MONEY!!!!!"

Cons: "My suitcase came without a wheel. Damaged luggage."

Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Cons: "No Wi-Fi"

Cons: "Late flt"

Pros: "Had a great experience on my flight. All on time, and connections were great."

Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."

Cons: "No space."

Pros: "Cookies"
Cons: "Space"

Pros: "They offered water and snacks It was quick"

Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."

Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"

Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."

Pros: "To fligh with Aeromexico is always a wonderful experience. The crew super helpful and friendly. Seats very comfortable and entertainment excellent."

Pros: "Seats are good"
Cons: "Punctuality"

Pros: "Affordable prices"
Cons: "Boarding process very desorginized"

Cons: "Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from"

Pros: "On time, friendly staff"

Pros: "Crew and entertainment"
Cons: "Seats"

Pros: "Plane is nice"
Cons: "Food"

Pros: "The attention of the crew"
Cons: "Hot food"

Cons: "Delays delays and delays"

Pros: "The crew!"
Cons: "Being able to teleport!"

Pros: "Even for such a short flight we had screens for entertainment and the people in charge were super nice."
Cons: "I love to travel with Aeromexico. I'll never change anything."

Cons: "Everything"

Pros: "Guaranty the flight and not tell you that the plane is full and you can flight until the next day"

Pros: "you were on time"
Cons: "more space between seats"

Pros: "Seats could have been more comfortable"

Pros: "I love to fly with aeroMexico. service and safety."
Cons: "all good."

Cons: "Perfect"

Cons: "We could have left on time, not an hour 1:35 hrs late. The passenger next to me could have taken a shower to kill the super strong body odor. My seat could have reclined and The entertainment could have worked. But none of there happened so it was a very uncomfortable flight."

Pros: "Efficient boarding clean cabin"
Cons: "No food offered except chips, no entertainment on international flight"

Pros: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."

Cons: "Super delayed"

Pros: "Entertainment"
Cons: "The flight was delayed over an hour"

Cons: "Retrasado"

Pros: "I liked how staright-forward the whole process was. No different if I was flying anywhere else. I didn't feel like I didn't know what was going on because I didn't speak Spanish."

Pros: "Airplane was in excellent condition and arrived very well rested. Thank you for the great service."

Cons: "Check in was very slow with long long long lines."

Pros: "Movie"
Cons: "Seat"

Cons: "We chose seats. Those seats were not ours when we flew. My daughter and I were put in middle seats in seperate rows in the back. Obviously Kayaks program is very faulty. It was my first booking with them and my Last."

Cons: "No spacefor carry on bag"

Pros: "Service and entertainment on board was excellent."
Cons: "Flight did not leave on time."

Cons: "Horrible customer service and delayed all our plans"

Pros: "Everything"
Cons: "Flight Schedule that kept changing."

Pros: "The whole experience was great from preboard to on board customer service. The flight was great with plenty of room, good food and entertainment."
Cons: "There was nothing I didn’t enjoy about my flight experience back to Seattle."

Pros: "on time boarding"
Cons: "Lots of turbulence in the trip caused by bad weather."

Pros: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Cons: "Small seats."

Pros: "Clear route no turbulence"
Cons: "Takes longer than the expected time we were going for 65 mins and arrive by 80 min."

Cons: "I had to document my luggage in every airport"

Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Pros: "As soon as we were on the plane the service was efficient and very courteous."
Cons: "My flight was cancelled. The process was very disorganized, they did not honor previous seat reservations even when people paid extra for a better seat. They treated customers as if it was their fault."

Pros: "Movies"
Cons: "Them sending us an email two and a half months after we made the reservation to change the outgoing flight causing us to have a six hour leftover."

Pros: "Not anything stood out."
Cons: "It was the WORST FOOD I've ever had period. The beer was warm and in short supply. I resorted to drinking to ease the misery of the flight."

Pros: "Good service."
Cons: "N/A"

Pros: "On time, courteous service, great movie selection in English and Spanish! Actually served a warm breakfast!"
Cons: "No other open cafes at gate in OHare."

Pros: "I have no complaints! It was a great flight, great service, great crew, great food and entertainment"
Cons: "No complaints"

Cons: "The fly was delayed for more then 30 minutes with no explanation,I paid for the Saturday rate and end flying on Sunday what I thing is not fear . Why I have to pay more? About the food we didn't receive a meal ,they give us only some peanut and cup of water since I am a diabetic person I need to eat frequently,"

Pros: "Very nice crew, super professional"

Pros: "The staff is attentive and helpful."
Cons: "Connection time was simply not enough, my first flight was delayed and when i got off the plane I had to run throughout the airport to catch my next flight in the last minute to board. Also they charge extra for your bags but no where in the web page I was informed of such charge."

Cons: "Ads while in the plane!"

Pros: "Everything"

Pros: "crew was nice and friendly and the plane landed earlier than estimated."
Cons: "Middle seat was occupied on my flight."

Pros: "Attentive crew very appreciated!"

Cons: "More legroom"

Pros: "Seat very spacious, was given a extra legroom sit"
Cons: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."

Cons: "I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move."

Pros: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
Cons: "Crew late to second leg of trip. Visibly tired from a long day."

Cons: "The crew was outstanding and the aircraft was new and comfy"

Cons: "Xx"

Cons: "Taxi time to gate was almost half hour."

Pros: "Crew was good for the situation."
Cons: "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."

Cons: "Flight attendant was very rude on Flight AA3451 on April 25th"

Cons: "Rude staff, not willing to help"

Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."

Pros: "Left on time. TSA boarding pass."
Cons: "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."

Pros: "crew"
Cons: "Entertainment system broken. No heart Healthy food"

Pros: "Crew was nice."
Cons: "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."

Cons: "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"

Pros: "Great no complaints"

Pros: "On time"
Cons: "Packed"

Cons: "The plane was too warm before take off."

Pros: "The flight entertainment is really nice."
Cons: "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."

Pros: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Cons: "The TSA agent was cold and it took a supervisor to ensure our needs were met."

Cons: "Unable to access the internet. It was American flight, not Alaska flight"

Pros: "Short flight"
Cons: "Attendant at gate insisted my daughter's carry-on bag get checked because he put it crooked into the sizer. When I adjusted it and showed him that it fit, he still insisted that we check it. Unpleasant way to start our trip."

Cons: "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."

Pros: "Pleasantly surprised by AA. I would definitely fly AA again"

Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Cons: "NA"

Pros: "Food voucher, small consolation for a missed dinner with family!"
Cons: "Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!"

Pros: "In flight entertainment is good."
Cons: "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."

Pros: "Almost all parts were more than satisfactory as expected"
Cons: "Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues."

Pros: "Nice new Aircraft. Good service. Reasonable food."
Cons: "Seats have little leg room. Like most....thry pack them in!"

Pros: "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."
Cons: "Everything else was fine."

Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."

Pros: "Fact we got there"
Cons: "Poor customer handling at Laguardia and no info why we were being delayed."

Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the plane​approximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."

Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."

Pros: "I loved getting up close and personal with others."
Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."

Pros: "The flight crew was exceptionally kind"
Cons: "I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines"

Pros: "Have a great trip without any problems."

Pros: "Entertainment had many options with a few good and recent movies."
Cons: "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."

Pros: "Fast boarding and left gate on time on a holiday"
Cons: "Felt cramped in like cattle"

Pros: "I got home eventually"
Cons: "Wifi way too expensive compared to other airlines"

Pros: "The only thing to like was arriving on time."
Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"

Pros: "Got pretty much what I expected from economy."
Cons: "Lack of planning for carry on bags."

Pros: "How dark the flight was to sleep"
Cons: "Delayed flight"

Pros: "The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed."
Cons: "We were delayed due to weather."

Cons: "It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for."

Pros: "COMFORTABLE SEATS EVEN FIR A BIG GUY LIKE ME, FRIENDLY STAFF."
Cons: "LAST RED EYE FLIGHT WAS CANCELLED"

Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"

Cons: "Connecting flight between LAX-PHX and PHX-STL cut it pretty close. I had to run across the airport at PHX which is a little hard considering how big the airport is."

Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"

Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"

Cons: "Flight delayed three hours because of malfunctioning fuel valve . United needs to figure out how do identify the problem I had of time to allow more time to fix"

Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."

Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Cons: "N/A"

Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."

Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."

Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Cons: "Comfort , service,..terrible!"

Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"

Cons: "I don't have a tablet to watch movies on. The entertainment didn't accommodateven me."

Cons: "Seats are too small no leg room"

Pros: "After all these years, still love United!"
Cons: "Loved everything!"

Pros: "LOVE the plane! CLEAN!! New and BEAUTIFUL!!!!"
Cons: "Sat and listened the WHOLE trip except when drinks were being served to the private lives of the flight attendants. The didn't pick up trash so everyone had to place their ice and semi full drinks in the nets when it got bumpy for the landing. I watched the flight attendants the whole time- they got paid to converse about everything- here is proof- one flight attendant was complaining that she only had 4 days of vacation and that she never gets called to work- I think I can guess why- and that she has talked to Kaitlyn- I think that was her bosses name?? But she wasn't given more hours. I wish I had ear plugs. The African American lady was so unkind and uncaring. She scollded another African American lady for coming to the back to throw away her trash. She hurt the lady's feelings and made her mad too. The folks on the plane seemed to be too much of a deflection to their personal conversations, but they were successful at ignoring everyone. We had to be careful to not spill liquid on our carry on etc and not hit the cups and such with our knees on the way out. I usually fly Southwest and want to write a letter telling them how great their service is! I apologized to the cleaning crew as the flight attendants told us to not worry about our drinks"the cleaning crew" will get it. How unprofessional to treat others that way. Stop talking! You can get A WHOLE lot done when you aren't sharing your personal life and opinions with each other!"

Cons: "Gate was changed.. Delayed one hour"

Pros: "It didn't crash"
Cons: "two hours late without any reason given, and forced to check my bag on the prior flight to the final destination meaning I can't get it at gate side. Numerous flights to Cedar Rapids through United have been canceled or delayed without any explanation - I don't have faith in United anymore and will not book with them again."

Pros: "The snack boxes are very good. The on flight crew were excellent. The gate crew - not so much."
Cons: "Row 32- seats don't recline. I requested to be sat with my children at booking - we were in different rows 3 of the 4 legs. My TV wouldn't accept cc payment."

Cons: "Having to board and put away carry on thinking the flight will depart soon and then finding out within 15 mins when everyone have boarded and settle that the maintenance delay requires that everyone must evacuate the plane with their carry on luggages. We waited at the gate for nearly 2 hours because the flight clerk told us not to roam far due to continuous updates... It started out as a 30 min delay and ended as a 2 hour delay with gate and plane changes. Had we known it was a 2 hr delay we would have been able to go use the restroom and go eat in between without worrying that the flight will depart."

Pros: "The seats were large and comfortable"
Cons: "I had to ask to get a drink, and was never offered food. Granted it was a red eye, but I was never even offered a cookie. I expected more after paying for first class. Plus, since it was an older plane, it didn't have the power ports they advertise. The guy sitting next to me didn't want to watch tv, but it didnt work and the screen wouldn't go off. They didn't offer him anything as a apology."

Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"

Pros: "Great flight attendants on flight itself."
Cons: "Ridiculous price of flight from OC to SFO, the $200 cancellation fee when cancellation was medically related & notification was over 24hrs. 45minute flight delay."

Pros: "Flight crew was great. Easy, quick boarding."
Cons: "$25 for the first checked bag is a ripoff."

Pros: "Both flights arrived early."

Cons: "Wifi on the first flight was great, unable to view any entertainment on the connecting flight"

Pros: "The price...for once, a weekend to SF was reasonable!"

Pros: "No problems."
Cons: "Nothing."

Pros: "On time comfortable seat."
Cons: "Everything was fine"

Pros: "no delays. quick flight & boarding"

Cons: "We had to land in San Antonio due to bad weather (understandable), but the customer service was appalling. They kept passengers on the plane for 3 hours and 45 minutes, which is prohibited by federa law. They failed to provide additional snacks when the passengers were on the plane for over 7.5 hours, and made it seem like it was such a nuisance when we asked for water. They were able to pass out one cookie by hour 6 but the flight attendant made it VERY clear that they had to do "so much paperwork" to get it approved. The flight attendants were rude, inconsiderate, and when asked what the game plan was after our 4 hour delay, their response was, ""not sure, not my department." If they didn't have answers, that's fine, but the manner and careless tone in which they replied was inconsiderate and insincere. When we finally landed at our half way destination in Houston, the flight attendant made a comment about how she can't get home due to all of the delays without considering that half of the passengers had the same dilemma and paid hundreds of dollars for their flights! The flight attendant had no empathy or respect and I would NEVER take this airline again. We spent the night at the airport and are still trying to find a flight to our destinatiom in New York :("

Pros: "The plane was not full for most of the trip=more room. Flight was shirted than expected"
Cons: "Staff seemed stressed. It was hot! The temperature was lowered after many voiced discomfort. Entertainment very limited considering the length of the flight."

Pros: "Take off and landing was 15 mins ahead of schedule."
Cons: "Legroom on the plane was cramped."

Cons: "Gate crew had no interest in helping with layovers affected by flight delay."

Cons: "The snacks where gross."

Cons: "Waiting in S.F. for flight to board. Crew announces flight will be 1 hour and ten minutes late. A few minutes later, announces the pilot is on his way and may be a half an hour late. The gate number was not announced until about a half an hour before boarding. We finally boarded and was told that co-pilot was not at airport. It was a terrible experience with United."

Pros: "There was not enough room for my legs."

Pros: "Service was good"
Cons: "What happened to the 1960s concept of stewerdess?"

Pros: "The flight crew was nice"
Cons: "The flights landing was a fast decent"

Pros: "The flight was mercifully short and on time. I was very glad to get off."
Cons: "Weird boarding procedures at Houston where you have to wait in a giant holding pen and not allowed to go to your gate until it is almost ready for boarding. Rude United personnel to tell you about how that works. Flight was in a small regional jet where the overhead bins were tiny. Multiple screaming children In the row in front of me. Seats seemed small (though perhaps they are just the normal United small)."

Pros: "She saw me boarding with two small kids and came right up with snacks and juice! Much appreciated. Also I really like that you do pre-boarding again for families with young ones. Thank you."
Cons: "Food. You said you have wifi but I was never able to connect. Don't understand."

Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."

Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."

Pros: "informative and accurate why we could not take off on time"

Pros: "Early arrival is always good. The crew was pleasant and professional."
Cons: "The seats are too crowded and the $95 charge for an upgraded seat is too high."

Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."

Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."

Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"

Pros: "Thank you."

Pros: "The staff were extremely nice"

Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."

Pros: "Nothing. Pretty gross plane."
Cons: "Coffee spilled in my seat."

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