SNA - PDX
Find cheap flights from Santa Ana to Portland
Good to know
|May||Best time to beat the crowds with an average 17% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$224||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Santa Ana to Portland
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $98 or less one-way and $174 or less round-trip.
- The cheapest flight from Santa Ana J. Wayne/Orange Cnty to Portland was found 16 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is May.
- Morning departure is around 27% more expensive than an evening flight, on average*.
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Top 5 airlines serving Santa Ana J. Wayne/Orange Cnty to Portland
Scores according to KAYAK customer reviews
Pros: "In flight crew was great. Check in person challenged me on TSA rules that allows a breast pump to not count as a carry on as it is a medical device. She forced me to consolidate according to “FAA” rules."
Cons: "Check in person challenged me on TSA rules that allows a breast pump to not count as a carry on as it is a medical device. She forced me to consolidate according to “FAA” rules. The airplane smelled like urine."
Pros: "The crew was dressed up for the holiday which was really fun. They were very relaxed and professional."
Cons: "The plane wasn’t full, it would’ve been nice to have the option to move to a different seat."
Cons: "Crew kept activating speaker system by accident, pausing all entertainment for extended periods."
Pros: "Very nice service!!! Good crew!!! Thank you very much!"
Pros: "I like the diverse, friendly staff."
Pros: "Departure was on time"
Pros: "Roomy seat."
Cons: "There was some confusion as to which gate to board at"
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "They don’t help you. They send you back to the kiosk over and over again. No humans are allowed to help."
Pros: "Was one of the best flights I’ve had. Service was really good and enjoyed the complimentary cocktails"
Pros: "Great Trip"
Pros: "Love Alaska. Good service"
Cons: "full flight, and Portland packed with commuters as usual"
Cons: "When I booked the flight my wife and I had adjoining seats. When we checked in we were in the same row but in the middle seats on opposite sides of the isle. On my side there three guys together, the other guys were business men concentrating on their work. I was just trying not to bump into their arms, I couldn't relax."
Pros: "Very efficient the entire way through. No hiccups, smooth sailing from Burbank to Portland."
Cons: "When I was assigned a seat, I had to find out myself. Wasn't informed. Requested for coffee on the flight and, although there was turbulence that got in the way, they never checked back with me if I wanted coffee. Small notes, but would have made the trip excellent."
Pros: "Friendly and helpful staff"
Pros: "My flight was at 6:45 and so the first domestic flight out was much more crowded than I thought. People were cutting claiming they’re late. No staff other than at the entry. Voices were raised as one man refused to let two others to just cut and walk right past him."
Pros: "Good quality seats. Comfy. Nice crew."
Pros: "On time and no lines"
Pros: "Crew was good."
Cons: "HORRIBLE turbulence!"
Pros: "boarding, refeshments, and deplaning were all well done. flight attendants in the rear of the plane were personable and helpful."
Cons: "no complaints"
Pros: "Easy flight with no delays! The crew was very kind and the flight was comfortable."
Pros: "Pilot was congenial and spoke to cabin in friendly way. Made travellers feel we were in good hands."
Cons: "When making seating arrangements to persons needing a wheelchair to plane, I think consideration should be made to place passenger closer to restroom. Hard to walk to plane should be a clue it will be difficult to walk to restroom in airborne plane. Just saying....."
Pros: "Friendly crew"
Pros: "Early areival"
Cons: "Plane was old and seats were really worn. Not very comfortable at all."
Pros: "charging outlets"
Pros: "Flight crew was very nice and beautiful"
Cons: "Nothing at all. Great flight. Maybe have upgraded seats for pay."
Pros: "On time take off"
Pros: "The 52 year old airline assistant, who looks about 32 was very nice to us and understanding when she knew we had so much travel ahead of us. She was very nice."
Cons: "So uncomfortable. We had a 25 hour traveling day ahead of us and needed some sleep. It's just soooo uncomfortable and squished. It's painful to sit for long periods of time, let alone try to get some sleep. The girl in front of me adjusted in her seat and totally smacked me in the head when I was trying to lay my head on the table to give my poor back a break. Babies, a lot of babies, and dogs, not good for trying to catch some z's either."
Pros: "Their services m"
Cons: "There was no tv and it was a bit chilly in the flight"
Pros: "On time, friendly staff, clean plane"
Cons: "Slow drink service"
Pros: "On time and no delays! Friendly service as well."
Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"
Pros: "Smooth process, happy and attentive crew! Great staff all around!"
Pros: "My flight attendants were sooooo friendly. Also really enjoy the complimentary glass of wine!"
Cons: "no music. no wi-fi. nothing to enhance the experience. check out jet blue."
Cons: "I went to board and my boarding pass indicated seat 15D. The flight crew lady said I was unchecked for the flight. Somehow she said I had unchecked myself. Then she looked into the matter further and it turns out someone at the front desk accidentally gave my seat to someone else. I was then given a middle seat in the back of the plane. They took my email address down and said I would receive something, but I never did."
Pros: "Free movies!"
Pros: "The flight was OK except that they ran out of food to sell and apparently you could order ahead of time but at least for us in the back of the plane was nothing left."
Pros: "We had to reschedule our whole trip and last night it was delayed again. We slept at PDX on the 11th and trying the same flights last night we left Portland 3 hours late and slept at SFO. AIRLINE travel sucks. Sue"
Pros: "What did I like about my flight?...Not much! Was not allowed to pick seat assignment during reservations.Called two days before returning for seat assignment...Told must do at airport day of. Arrived at airport 6 hours early day of and was assigned 31F (only32rows) tried to change as I really wanted near front, isle seat... was turned down but guy and wife in line behind me changed thier's from back to row 6.... I endured 31F surrounded by sick coughing, sniffing, snotty nosed, sneezing people and crying children for next 6 hours...I've been back almost a week and just now feeling well enough to venture out...I will never travel Alaska airlines if they won't give me an acceptable seat assignment... Hawaiian Airlines trip there was wonderful!"
Pros: "First class upgrade"
Pros: "The in flight entertainment tablet I rented ($10) was really nice. It had some very new movies, fun games and more on it. Most of the flight crew was kind and polite, minus one woman who seemed to hate her job and the airline. I was pleased that the flight wasn't canceled as many others into PDX had been that day due to an ice storm. Felt safe even with turbulence and threat of a slippery landing."
Cons: "One crew member, an older woman, seemed really bitter. She openly expressed frustration with Alaska in front of passengers on multiple occasions and was very rude and brusque with us customers. She made me feel like a nuisance for even just being on the flight. Otherwise the seats were just so small and uncomfortable. It was a long flight to feel smushed and have a sore tailbone from the total lack of padding."
Pros: "The flight attendants were awesome!"
Pros: "Good customer service."
Cons: "Late arrival"
Pros: "On time, within 5 minutes. Great customer service."
Cons: "I didn't like that I had to pay to use the Wi-Fi that was on board."
Pros: "Plane was clean, Mediterranean snack box tasted great and my Jack on the rocks was almost perfect. Put it in a real glass and I'd feel like king of the world."
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Cons: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Cons: "More communication on the flight delay"
Pros: "New long haul service is a real improvement in quality"
Pros: "The crew on both legs of our trip were nice and accommodating."
Cons: "Vegan options"
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Cons: "Seats a bit cramped"
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "Had a great experience on my flight. All on time, and connections were great."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "on time"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "They offered water and snacks It was quick"
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."
Cons: "Need more legroom"
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Flight was the best we sat right behind first class so it wasn't a long wait to deplane. In flight entertainment was great to with a wide selection of movies to watch"
Cons: "Nothing was bad about the flight sorry"
Pros: "Great crew and aircraft"
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Pros: "On time and very smooth boarding"
Pros: "Good service once I finally got on a plane."
Cons: "The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "The boarding agent took the scattered seat assignments of out party of six and got us all co-located - of her own initiative. I really appreciated that."
Pros: "On time, new airplane and good entertainment system"
Pros: "See above"
Cons: "See abo e"
Pros: "Crew was excellent, caring and personable."
Cons: "My seat's video monitor didn't work properly, despite crews attempts to reset it. Movie or anything was frozen at the advertisement. Worst part of flight was no ones fault--heavy snow conditions caused 1 1/2 hour back-up for de-icing. Only other complaint I also noticed on my last Delta flight--the volume on the captain's announcements needs to be turned up. Hard to hear much of what he said. His explanation of de-icing, and how it might cause an odor or even haziness in the cabin was very helpful so that I didn't worry when the odor happened. I do like Delta very much."
Cons: "Seating is too crowded"
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Went really smooth enjoyed"
Pros: "I got rerouted to make it to destination on time (almost)"
Cons: "I received a notification my original flight was delayed and the option proposed was so tight I could not even make it to the airport even if I was 20 minutes away. I would have loved to see all my options right after this text alert."
Cons: "The seats are so squashed in in economy it was really hard to get comfortable. The inflight entertaining on the screens was rubbish. The app didn’t work with the movies. Some of he crew were lovely, and some were just ok."
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Pros: "Our flight was 20 minutes lite but the flight crew was Great at letting us know what was going on."
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Pros: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Cons: "Again, seats are too close front to back."
Pros: "The crew was very nice and polite. Service was prompt and excellent"
Cons: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."
Cons: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Pros: "Excellent as expected."
Pros: "Crew was great even on overnight flight"
Cons: "Horrible delays and reboarding and then none of the crew tried to make anything better. My flight attendant practically threw one of the cheap bags of snacks at me"
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "On time and people nice"
Cons: "Everything. Very good"
Pros: "The crew on this flight was maybe the best crew I've ever had in a flight. Extremely friendly and personable."
Cons: "Wifi and entertainment was not available I this flight"
Pros: "Lmnot full flight"
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Cons: "It was an enjoyable trip, no complaints whatsoever."
Pros: "Same as above."
Cons: "Same as above."
Pros: "Seats were fairly comfortable"
Cons: "Only one free snack option and I don't like ranch flavor. A bag of popped corn is $4"
Cons: "The seats didnt have a lot or room."
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "As a pilot i don't care about the food, never eat it. I care about safe aviating and that we had all the way down to minimums into New Orleans."
Cons: "Don't much like being treated like cattle, but compared to flying my own aircraft this is practically free and totally safe."
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Pros: "I upgraded to first class, which made the flight much more comfortable. The crew were helpful and friendly."
Cons: "I avoid flying whenever possible, as it is generally not a pleasant experience. Boarding was a mess."
Pros: "vinyl not cloth seats"
Cons: "The "free" movie service offered did not work on the flight to or from our destination. The seats on United seem smaller than other airlines."
Pros: "See above"
Pros: "Once we finally got a flight, because this one was delayed too, it was nice. The crew were friendly and helpful and made sure I was comfortable. Boarding went quickly and I was happy to get moving."
Cons: "This flight was also delayed one hour."
Pros: "Thank you."
Pros: "The staff were extremely nice"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Pros: "Thank you for using Boeing aircraft! Akong with being an American made aircraft,even the small 737 is so much larger and comfortable than the any Airbus, sure makes your flight more comfortable and user friendly with the necessary leg room and overhead luggage compartment. My girlfriend and I just took a flight to Hawaii using American Airlines, and we were disappointed to get an Airbus every leg of the trip. I am 6'4" and those Airbuses have no comfort side to side or front to back, and I always have to see my chiropractor afterwards. You can't even get small carryons into their tiny overhead luggage compartments. I have flown United Airlines before and remembered that most of your aircraft were Boeing, so I chose this trip with you. Very comfortable flight and I look forward to my return trip. I will continue to Fky United Airlines from now on. And thank you for the new safety instructions video. It catches your eye and keeps you paying attention, and has humor too. Thanks again everyone at United"
Pros: "Horrible Delay and inaccurate time updates.. they postponed for 4 hours while giving hope every half an hour"
Pros: "Loved the baggage options with carry on baggage. So convenient."
Cons: "The seating was tight in economy. Hard to stretch."
Cons: "Not comfy"
Pros: "Friendly flight attendant."
Cons: "Luggage was VERY slow to make it to baggage claim"
Pros: "I have had to make numerous trips to San Fransisco over the past 4 months and EVERY time our flight was early. I've never waited too long and always had a great flight crew. Thank you!"
Pros: "Steaming movies directly to my iPad and iPhone for free was a great way to pass the time."
Cons: "No real room squashed into window seat by large man not comfortable at all. Crew were better than the first leg tho."
Cons: "Cost too much for carry-on. Seats don't recline."
Pros: "The flight was fine - it was on schedule and smooth. It's Frontier so there is no entertainment or food."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Pros: "Delayed. Lost bag. Horrible service. Hidden fees. Will never use Frontier again."
Cons: "It never got off the ground! Frontier didn't try to reach out about the cancellation before hand. TERRIBLE customer service! So disappointed!!"
Pros: "Great price, picked my seat (extra charge but worth it), friendly and competent crew, on time and not one hassle."
Cons: "Food choices very limited, especially when compared to the adult beverages available. It was a short flight so not a starvation issue but a few more choices would have been nice. Bring your own snack!"
Cons: "Delayed on the way there and delayed on the way home. Hen we sat on the runway for another 45 minutes waiting for a gate to open. Never again will I travel with Frontier!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Flight was delayed 2 hours to start. Airline refused to give a reason! Finally it was operations. Then first officer times out, another 2 hour delay and instead of being proactive and having a Captain standing by because he was heading to time out we had another delay. Frontier has terrible gate agents who don't care. My flight that was to arrive at 10:55 PM arrived at 3:30 AM so I lost a day of work, had to cancel a meeting and lost an entire day because of Frontier's operations? Sounds like a poorly run airline who touts being low cost who nickel and dimes me to death. I WILL NEVER come back."
Pros: "Flight was on time, boarding was efficient"
Cons: "Uncomfortable seating, too crowded."
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Pros: "Not much."
Cons: "The cost of the carry on luggage was close to the same as the cost of the flight. I do not appreciate that level of surprise extra cost, as it was not highlighted at the time of purchase! When we decided to save $5 per piece of luggage and check our bags, the check in attendant threw our bags onto the conveyor belt haphazardly with little regard for what may have been in them. The seats on the plane did not recline and were very uncomfortable. I am very dissatisfied, and will avoid flying with Frontier Airlines in the future."
Cons: "Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat."
Pros: "The flight left on time and arrived early."
Cons: "I didn't like that I had to pay for a carry-on and a seat assignment. And then to find out when on board, that I had to pay for any snack or beverage. Good thing I had a water in hand. I had flown Frontier many years ago when I received good service. This flight was just transportation....not a service oriented flight to get you to return. Also, we waited for 1/2 hour at baggage claim for our bags to finally appear..."
Pros: "We arrived early!"
Cons: "The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees."
Cons: "Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to."
Pros: "The attendants made sure every one was comfortable before the flight took off, after the doors were close the offered open seats to customers that looked a bit crammed. They were very accommodating. I didn't eat any food, but it smelled amazing. I would definitely suggest Frontier to any one flying I know I will be booking with them again."
Cons: "The chairs weren't the most comfortable, luckily it wasn't a long flight. Is a bit much for checked in baggage. I understand charging for extra luggage but the first checked bag should be complimentary."
Pros: "Smooth flight, arrived early, fast boarding pricess."
Cons: "Everything was fine, no foodand only water for free, which was expected since rates are so low. So low score is only due to N/ A not being an option to rank."
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Pros: "The crew was pretty friendly - friendlier than the other Frontier crews we had."
Cons: "Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience."
Cons: "Plane was late"
Pros: "The seating is extremely restrictive. The seats no longer recline. Seating arrangement is a charge item. Carry on bags are a charge item. In flight beverages and food items are charge items. The air in the planes is low quality."
Cons: "The stewards(ess) are bitchy because they are trying to manage very unhappy passengers. They constantly spout warnings to shut up, sit down and do exactly as they say or you will be taken off the airplane in irons by an air marshal. There is no comfort or piece of mind on a Frontier plane. We will NEVER fly Frontier airlines again!"
Cons: "Having to pay for my one carry on....which fits in overhead easily. I was told I had to pay because I also had a small purse...which constitutes two carry on pieces. This is complete Bullshit. My purse is not luggage. Added costs were over $60 to my flight. Ridiculous and completely misleading. Seats don't recline and they're super uncomfortable."
Cons: "No complimentary drinks.. Everything including your carry on costs extra. Their prices are no cheaper than other airlines. Seats are not padded and don't recline. Worst airline ever."
Pros: "clean, OK leg room, nobody reclining in my lap. Seats can not recline but are comfortable as they are. On time, cheap & good service or what was there of it (not much)."
Cons: "Even during check in process any choice of seat will cost you extra. Even basic drink will cost you extra. So check the fees before you decide the ticket is cheap and add to the cost all that you might need, seat included unless you want the middle one in back next to toilets. Seat selection in my case added 10% to the cost of ticket. Brought my own food and glad of it since the cheapest thing was $2 drink and $3 bag of chips."
Pros: "Best price around. Very punctual - even left early."
Cons: "Careful about checking in on-line; don't get sucked in to extra fees for seats, carry-ons, etc. Also, there is nothing free on board - not even coffe or water."
Pros: "Direct flight"
Cons: "Very cheap and hard seats, pay for everything including carry ons, water, coffee and cheap food items. I will think twice about using this airline again."
Pros: "The pilot stuck me as an upbeat, positive professional. I appreciated that he mentioned we were headed to the home of the Super Bowl Champion Denver Broncos. It made me smile."
Cons: "No negatives at all."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Cons: "Charged additional fees at every turn. Even a "seat fee" was required to be allowed to get on the plane. So buy a ticket and fly, but until you can lie down in the aisle or stowaway in the toilet, youll be paying for your ticket 3 times or more. $40 "seat fees" $3 bottles of water"
Pros: "Everything with the flight went pretty smoothly, no better or worse than I'd expect from any airline."
Cons: "Charges for everything. Even selecting a seat -- ANY seat -- cost additional money. Those charges were different coming and going. I couldn't plan for cost until after buying the tickets. The policies were not terribly clear when specifying what kind of carry-on bags would incur charges. So, rather than risk paying even more at the gate if my small bag constituted a carry-on, I just paid the extra money for a carry-on. As my father and his childhood friends used to say in their neighborhood games with special rules: Learn as you lose."
Pros: "Fairly cheap tickets as long as you aren't packing anything but a jacket and don't want anything but water and don't want a seat assignment."
Cons: "The seats are crazy uncomfortable and don't recline. Felt like I was being asked for more money at every turn."
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Flight was on time and the staff was friendly and helpful."
Cons: "We felt Frontier used the old "bait and switch" routine on us. We weren't aware to reserve a seat we had to pay an additional fee. We also were not informed that even one checked bag would cost us extra. Last, the baggage charge from Denver to Portland was $40 for one bag but on the return trip it was $30. Did we get ripped off in Denver??"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Pros: "No frills flying but it was fine. It was completely clear at booking and online check in that it costs for carry on bags."
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Cons: "The staff who checked us in was rude. I asked to talk to supervisor about a concern and she totally ignored me. The frontier flights are so aweful, this is the last time our family will travel with them. Does frontier really believe that the customer doesn't have a choice? They treat customers so poorly that I can't wait for them to go out of business and let other airlines come on board"
Pros: "The take off and landing were smooth."
Cons: "Charged for everything under the sun, how disgusting. Decided to save money by checking bag, huge mistake. Touched down 30 min early, however, baggage was delayed 2 hrs."
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Cons: "Canceled flight for weather. Stayed on line for 30 minutes to talk to someone who couldn't rebook me for a week and gave me a number for the airport desk so I wouldn't have to drive there but that number circled back to the one I just called, so I drove to the airport where no one was at the desk for an hour and again couldn't rebook OR give me a refund. Back home then for more calls. Entire trip was cancelled and ruined. Never have been treated like this by reputable airline where I could have been rerouted or offered a next day flight or switch to another airline."
Pros: "Same as above"
Cons: "Same as above."
Pros: "Denver airport is fabulous. Nice 3 hour layover."
Cons: "Arrived at the gate fifteen minutes prior to departure to find an empty desk and immediately ran down the hallway to the plane where the door was being closed and I wasn't allowed on the plane. Granted being late to the gate was completely my fault and could have been avoided but the woman who eventually arrived from the hallway to the front desk was rude and lacked any sort of empathy for my situation. She was going to charge me $99 to change my flight to...not the next day because both flights were full but to the following day! She did not offer to let me go on standby. That was just he icing on top of the cake. It started when I went to check in the day prior and found in disbelief that if you are taking a carry on bag that it cost $30 when checking a bag only costs $25! It is like Frontier punishes you for bringing a carry on rather than checking a bag. Then I realized in order to be able to choose my seat I was going to be charged a fee depending on where on the plane I would decide to sit! If you don't pay the fee to choose your seat then it is chosen for you! It seems as Frontiers cheap flights end up costing more than a slightly more expensive Southwest. Rather than waiting two days to fly to my destination I chose to go over to the Southwest ticket counter where I was able to get a one way ticket to my destination in less than an hour after the flight I missed. Southwest allows you to bring not one, but two bags on each flight free of cost and you are able to pick your own seat without being charged a fee. The woman at the counter was extremely helpful and even found me a cheaper flight because it was so last minute. I will definitely be choosing Southwest over Frontier in the future."
Cons: "wheelchair was not at the gate in portland"
Pros: "They got me to where i neededto go, safely."
Cons: "Charges for everything, online check in was very difficult and they double charged me, waited on hold for 30 minutes to talk with an agent, who coultnt speak or understand English. Terrible experience"
Pros: "It's a value priced airline that charges you more to carry on a bag than to check it. I won't fly them again if I'm not forced to do so."
Pros: "Flight arrived early"
Cons: "Flight was rescheduled twice! And when I called to see if it was going to get canceled they said that it might still take off at the original time, even though I got 2 emails saying it was rescheduled. This made it really frustrating because we would not make it on time if it took off at the originally scheduled time! We rushed over to the airport just to be told it was taking off late again! So we waited at the airport for 2 more hours!"
Pros: "It took me from point A to point B."
Cons: "Baggage fees are ridiculous. Never again with Spirit."
Cons: "We were stuck for over 30 minutes at landing gate."
Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."
Cons: "I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well."
Cons: "I didn't have a flight on spirit, they rebooked us on Delta."
Cons: "Flight was cancelled"
Pros: "Seats had enough room"
Cons: "No pretzels"
Pros: "We thought we were getting tickets at a reasonable price."
Cons: "The price would have been reasonable if we didn't have to pay extra for EVERYTHING."
Pros: "I loved that the flight was cheap. I only brought a backpack so I didn't have to pay any extra fees. I didn't care about the food packages so once again I didn't pay any extra. The flight attendants were awesome! I did the online boarding and it was really easy to navigate"
Cons: "The seats were small, but the flight wasn't long so it wasn't bad. If you have to buy a bag make sure you do it before you get to the terminal. It's the cheapest to do online and then the price just continues to raise as you become closer to actually boarding the plane."
Cons: "Flight was delayed 3 hrs"
Pros: "I hate Spirit. I really do."
Cons: "I get that this is a low cost carrier. But their business isn't really being low cost-it's tricking you into paying more for stupid little things. Like, I didn't pay to check bags when I first checked in, and then tried to later (online, 20 minutes after check in) and it cost $10 more per bag. Then, when we got to the airport, we were told we had to have our boarding passes printed out before we got to the ticket agent or they would charge $10 per effing boarding pass. Seriously. No option for mobile boarding pass, of course. After you pay for bags (you pay to CARRY ON a bag) & getting an assigned seat, this is not a budget alternative. It just sucks."
Cons: "Plane was malfunctioning and we had to wait on a congested plane with no updates. The anxiety pushed me into throwing up consistently for the whole over two hour flight. As we took off the plane was making a terrible noise that nobody has ever heard on a plane before. No explanation on any of it. The pilots also flew slightly erratically when making our climb..... The worst flight ever. We will never fly on your airline again. The flight attendant did give an apology at the end of the fight but it was not nearly enough."
Pros: "Courtesy was exellent"
Cons: "Terrible. 6 hour delay."
Pros: "Plane was clean"
Cons: "Over two hour and a half hour delay and customers weren't offered and free drinks or snacks as flight crew only tried hustling guests into getting a credit card."
Pros: "Everything was fine"
Pros: "No crew members are constantly going up and down the isles selling or passing out food."
Cons: "The trays in front are laughable and no reclining button."
Pros: "Boarding was quick"
Cons: "The flight was delayed several times, the stewards at the airport pretended they were ignorant, though we all had phone updates. on the plane i witnessed the stewardesses being quiet rude to several guest that didn't speak English, which made me uncomfortable. Due to delays and lack of information, I missed my scheduled transport from the airport and had to take a cab, which cost me more than I saved flying with SPIRIT."
Pros: "Absolutely nothing"
Cons: "rude service - both inflight and ground Was told flight was an hour late, I was fine with that, but asked if the airplane was enroute. I was lied to and told it was, flight ended up being 3 hours late. I live 2 hours from the airport, had to spend extra $200 for a hotel because my bags were lost. Portland airport is only open for about 2 hours a day I paid extra to check in 2 bags ($90 each way) only to have them put in the airport lock up because I didn't claim them right away. I was the last person off the plane and need to use the bathroom. The ground crew apparently didn't want to wait a few extra minutes and locked my bags in the lock up. I had to wait until 5pm the FOLLOWING day to claim them and got nothing but attitude from the agent. Don't be fooled, this is not a discount airline, ends up costing SO MUCH more in time and hassle. Just fly Southwest."
Pros: "Flight unvenetful"
Cons: "Spirit website is absolutely horrible. Gate staff was horrible - very grumpy While a new plane, the seat had no padding. I won't choose Spirit anytime soon, even if Spirit's connections are more desirable."
Pros: "it was crowded but not full. Three adults with bags under the seats in one row is too cramped for a long flight - or even just over an hour if you have long legs and aren't petite. One guy moved to an open seat after about an hour and everything was tons better!!"
Pros: "I cannot think of a single positive thing to say about my experience."
Cons: "Our return flight was cancelled after being delayed twice. In the end, we sat in the airport for 7 hours. Spirit did not offer any compensation or apologies. We spent the next hour trying to find our checked bags, which did not appear on the baggage carousel where we were told they would be. It turns out they were dumped by the unmarked, unattended Spirit baggage office. To make matters worse, CES (massive international trade show) had just started in Las Vegas which means all the rooms went up 2-3x the normal price. Our new return flight was also delayed by 2 hours the next day. More sitting in an airport. Then we get on the plane and we're told the one of the bathroom doesn't work. They say they're not going to delay the flight to fix them. Just kidding, we sat on the plane for an hour as maintenance crews played with the bathrooms for over an hour. Not to mention the plastic buckets they call seats are incredibly cramped and uncomfortable."
Pros: "My own downloaded movie that I watched on my phone. Also needed/enjoyed the 2 bottles of wine that I purchased."
Cons: "Tight seat and screaming child right behind me, even after paying extra for the seat. Ugh!"
Pros: "The lady that did my check in was very nice and welcoming"
Cons: "While I was standing at the line waiting to give my suitcase, another attend was available but she was besy talking to her friend the second attended, so when I stand there for a few min and no body was there , I approach to the attendant that spoke to her friend and she gave my that attitude and send me back to the line . So eventually the lady that was besy got me and took care of me , but was rude !!"
Cons: "See above."
Pros: "Free hotel and food. They also provided for a taxi to and from the hotel."
Cons: "They sent the plane 30 minutes prior to when I, and 36 others arrived on another delayed flight."
Cons: "Cancelled it with no explanation Lengthy phone call"
Pros: "Not much to like about their service. Not worth the ticket price, there are all these hidden fees. No customer support. Flight insurance offered is missleading. Awful horrible bad pewtrid service."
Cons: "I purchased the flight insurance just in case plans neede to change, and they did. I flew my first leg with a different airlines; I needed to get to my destination sooner than I had origionally booked. Spirit makes it difficult to speak with anyone so I could not communicate my change. My return flight home was canceled even though I had paid for it. They would not help me return home at all. Spirt is awful. Their travel insurance is missleading. Spirit is the absolute worst as far as customer service. I cannot say enough bad about their service. Don't bother calling any phone numbers given, you'll be on hold hell for ever, with no pathway leading to speak to an actual human. RIP OFF."
Cons: "The lights were on the entire night flight, and got brighter when advertisements were being made."
Cons: "They wanted to charge me for a bag I'd already brought on previous flight with their airline. Again, it was a last minute booking, which was unquestionably cheap, so I can't complain too much."
Pros: "Crew was polite and rapidly boarded."
Cons: "Our plane was late to arrive, then had computer issues. We were delayed about 2.5 hours to our arrival."
Cons: "My first flight was delayed so much that, even though the second flight was also delayed, Spirit Airlines did not allow me to make the connection. Compensation was a hotel room until 12pm (even though the make-up flight is scheduled for almost eight hours later, at 7:55pm), taxis to and from the airport, and three $7 vouchers. Who can get a decent meal in a tourist destination for $7??? Will avoid this airline at all costs in the future."
Pros: "My re-booked flight was on Alaska Airlines and was much more comfortable than the Spirit flight would have been."
Cons: "I had to stay overnight when I could have made my original connection but wasn't permitted to board."
Cons: "The flight was delayed 2.5 hours. This crew was frienldier than our earlier flight though."
Cons: "There were several open seats and no one was allowed to go in the exit row. Not safe. Also boarding people were rude. I won't be flying spirit again."
Cons: "I was pretty turned off by spirit asking me 4 times for money to make their production more green, when they don't have mobile boarding. It seems blatantly scammy since they charge $10 to print the pass for you. I'd like to know the percentage of people who fly to a destination and have reasonable access to a printer so they can print their return flight home. I'm never flying spirit again."
Cons: "Spirit airlines scammed me and was a terrible value. I bought an inexpensive ticket ($70) without realizing that I would pay more than the flight for my bag and carry on ($85). The flight was delayed over 2 hours due to maintenance, so I missed the greyhound bus I needed to catch, and the people at customer service offered no reimbursement. They charged for everything (even water!) on the plane and I was only able to get water for medical reasons (once I told them I had a headache). The staff was rude and unapologetic. I usually fly southwest, and will do so in the future, because it is a much better value, considering they don't charge for bags and are usually inexpensive."
Pros: "It was very easy from start to finish!"
Pros: "quick flight once in the air"
Cons: "Incoming flight was late, seats are to close, would not take for a flight over two hours. Did I say the seats are too close."
Pros: "It was cheap but they make you pay in other ways."
Cons: "They make you pay $50 for your luggage and then they charged me another $25 for being 10 Lbs over weight. Everybody was complaining - no drinks served - they wanted to charge me for a glass of water - they wanted to charge me $9 for a seat reservation - the seats were all jammed together - the flight crew were fine but the ground crew looked at me like I had just "broken wind" when I complained about their over charging and the like - the whole thing was an ordeal and I felt like I had been scammed... big time."
Pros: "Staff was good and professional. Flight was timely and check in was smooth."
Cons: "I didn't know that no bags are included in the fare, checked or carry on. I had to contact spirit seperate from kayak and pay an additional $140 for 2 bags and $20 to sit next to my wife. This additional charge made my flight more expensive than the airlines I usually use. I also had to decline pages of extras from spirit"
Cons: "Worst customer service ever. Waste of money and time"
Cons: "Had to pay for s carryon it should tell you that won'the fly with them again"
Cons: "They leave out the carry on bag fee and mention nothing about it during checkout. $50+ per carry on bag for each flight. They have no free water or snacks midflight. Snacks I understand, but no water?? Really?"
Pros: "Spirit Airplanes -THE BEST!!!!!"
Pros: "I liked that one of the workers helped me find my way back when I got lost."
Cons: "My flight was delayed 4 times which meant I got in to Portland at 4am. I was lucky that the car rental place was still open. I also had an early interview, so getting their at 4 am didn't allow for much preparation time for me."
Cons: "Crazy unclear fees. Horrible."
Cons: "5 hour delay, terrible communication, poor customer service"
Pros: "The employees were very nice but put into a bad position by their management"
Cons: "When a flight is booked, pilots should be scheduled. I understand that things happen but communication is key. Telling people that the plane is here and we should be boarding soon is a big mistake when you do not have pilots ready and available. Stop over promising and under delivering."
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