Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again.
I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try).
Thanks! I enjoyed my flight.
Not so much Enlish speaking :-/
Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight
The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on
Didn’t have to pay more for the exit row!!!
As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew.
Not one thing.
Everything was good!
I did not have to PayPal extras. The crew actitud. The food was good. I like very much that you are trying to avoid the use of disposables. I think a good image of an airline is to show that environmental issues are important.
I Was in a prosperidad place/sitio. But is das that now to choose York place you have to PayPal.
The flight crew was excellent. They spoke Portuguese and English and was really friendly. Fernanda was always smiles whenever you saw her, she was really nice.
The boarding process seems a little off because everyone rushes to make the lines and then when you get on the plane, there's a wait to get to your seat and hope there's overhead room for your bag. I know they is not the airlines problem and it's with every airline, I'm just stating what I did not like. The crew made it as tasteful as possible and did keep the lines moving. This crew for this flight was wonderful.
Every flight should offer a free snack and drink
The extremely rigid limitation of 8Kg for carry on is not what I would expect from a non-Low cost air company. For business travellers it is very important to save baggage collection time at the destination airport.
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