Daily cleaning, installation of cabin HEPA filters on flights from Sao Paulo to Washington
|March||Best time to beat the crowds with an average 20% drop in price.|
|July||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$930||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 948 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 12 2021
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 25m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($294) and Avianca ($377), and the lowest round-trip tickets have been found on Multiple Airlines ($544) and LATAM Airlines ($554).
From Sao Paulo to Washington, Saturday is the cheapest day to fly on average and Friday is the most expensive. Flying from Washington back to Sao Paulo , the best deals are generally found on Friday, with Sunday being the most expensive.
When flying out of Sao Paulo you will be using one of these airports: Sao Paulo Congonhas, Sao Paulo Viracopos or Sao Paulo Guarulhos Intl. You will be landing at one of these airports: Washington Reagan-National or Washington Dulles Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sao Paulo to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from Sao Paulo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to Sao Paulo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from Sao Paulo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Staff and crew very nice and professional. Aircraft clean and apparently well-maintained."
Pros: "Todo estuvo muy bien lo recomiendo gracias"
Cons: "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."
Pros: "Due to their overbooking I was almost foreced to stay, I was told that I was travelling at my own risk: please give me a break!"
Cons: "The pushy attitude of the check in hostesses"
Pros: "Boarding and exiting were fast. They also let me take on a carry on that was far too big to be considered a carry on. Lots of overhead space. Oh and they give you a blanket and pillow to use during the flight."
Cons: "The service and entertainment wasn't as good traveling on this airline to the US as it was traveling from the US. Barely any entertainment besides fold down small TVs for every 4 rows. The app they tell you to download was useless on this flight too."
Cons: "There was a 7 hour delay for maintenance. A plane which was scheduled to depart 5 hours before ours going to the same location took off on time. Unacceptable."
Cons: "The flight did not happen because you referred me to Webjet. My meeting was rescheduled and I cancelled within 24 hours however Webjet charged me $450 to rebook. I will not be using Kayak or Webjet again."
Cons: "Did not fly as scheduled - still in Bogota"
Pros: "Quick boarding, friendly crew"
Cons: "No personal entertainment units."
Pros: "Flight was on time"
Cons: "Again they boarded he plane before door was open only thisntime it was even colder in Bogota AND it was 7:30 in the morning. Again crew was rude. Didn't clear off food items."
Cons: "They boarded the plane before the doors to the plane were open and so we were in the walkway freezing for at least 10 minutes, which I believe is illegal. Don't board the plane unless you can actually GET ON. The crew also was a special kind of rude."
Cons: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."
Pros: "I liked everything except the food."
Cons: "There were no vegetarian options for meals"
Cons: "My flight landed at 2:00pm, and my connecting flight boards at 1:55pm. The gate was all the way on the side of the airport and I had to go through another security checkpoint and barely made my flight."
Pros: "It was ok"
Pros: "The airplane is confortable"
Cons: "When We proceed to check-in to checking our bags, we have an issue with the weight. So, to compensate, we remove some itens from our bag and put on our carry-on bags. The employees of the Avianca realizing that told me that I need to weight my Carry on bag. I never see something like that before, I ask to her if everybody need to weight the carry on bag, She told me yes, but I stay on Checking places for a long time and I don't see anybody weight theirs carry on bags. Basically the company want to get my Money forced me to pay for extra weight."
Cons: "Only a few very all movies to chose from on a 6 hour flight."
Pros: "Among the three flights, this was the best one! Thank you!"
Pros: "CABIN GOOD SERVICE, STAFF VERY KIND ALWAYS SMILING. ON TIME."
Pros: "The crew could be a little more attentive."
Pros: "Fly on time. Good customer service on the plain."
Cons: "We were two, they gave us separate sits and they were vacant sits"
Pros: "The food was OK and the staff was nice"
Cons: "It wasn't comfortable at all. The headphones didn't work so I couldn't listen to any movies"
Pros: "Service was great"
Pros: "Monitor does not work properly"
Pros: "When attempting to make the connection flight in Columbia, I was informed that I was being placed on standby due to overbooking by the airline. I was traveling with my service dog also. What is exactly am I supposed to do in Bogota, Columbia for an unexpected additional 24 hours? I had no money, and my credit card wouldn't work there. This was the worst airline experience in my life. Absolutely horrible. I will never travel with Avianca again. Avianca staff spoke hardly any English, so I couldn't hardly communicate with them either. Horrible."
Pros: "Highly recommend Avianca. The food, service and timeliness were great."
Cons: "The lounge in la Paz needs serious work. No coffee no water not friendly. Bogota lounge was excellent."
Cons: "The screen in my daughter's seat did not work for the entire duration of the flight. It is the second time that something similar happens to my family or me while flying in this airline in the last two months."
Cons: "Almost one hour late to leave GRU. Flight Stats showed the delay more than one hour before the company say something. They boarded everyone late and kept us in the plane waiting for a conection flight that they already knew would arrive late."
Cons: "Bad customer services. My entertainment system was not working so, I called the flight attendant. They were chatting inside the kitchen and one of them responded after 15-17 minutes telling me that someone will reset my monitor... never happened."
Pros: "There was nothing exceptional on Avianca's service on this service."
Cons: "Flight was delayed to perform some last minute maintenance work and crew wasn't very organized during the boarding procedures."
Pros: "There was nothing exceptional on Avianca's service on this service."
Cons: "There was nothing exceptional on Avianca's service on this service."
Cons: "I waited 3 hours to do the check in and after that the fly got delayed twice."
Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"
Cons: "The food is terrible. The crew is not friendly."
Pros: "In flight meals, entertainment system, and value!"
Pros: "Fast boarding, left on time"
Cons: "Hard seats, not enough cushion, flavorless food."
Cons: "First plane, small. Food"
Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."
Pros: "Yeah, I had no problems with Avianca"
Pros: "The flight departed on time, in-service food (not as expected flying economy), arrived on time to IAD. Overall: good."
Cons: "The food."
Pros: "Bag drop-off was quick and efficient for those checked-in online. Clean modern aircraft (A330) with decent space for economy class. Not spacious, but not cramped either. I felt comfortable for the entire six hour flight without leaving my seat. 2-4-2 seat layout in economy is pleasant. Food was satisfactory. From prior experience I know that the business class seats on Avianca's A330 are very comfortable with a lie flat 180 degree recline. Luggage delivery in Bogota is super-fast generally, although in this case it did not matter given the long immigration delay."
Cons: "Entertainment system took over 90 minutes to boot up properly, which also meant in-seat lighting was not working for this time. Immigration arrivals processing in Bogota took too long. Passengers were arriving without forms completed and immigration officers allowed them to fill them out at the immigration desks instead of sending them away. Queue control was unsatisfactory."
Pros: "Generous food and drinks. Smooth flight."
Pros: "Space between seats are very good (legroom) and aircraft was véu clean"
Cons: "Did not have headphone on board and the sandwich snack they served on board was terrible"
Pros: "Poor attitude by crew members. Upon arrival back to the USA, found luggage had been broken and items lost. I spent 1 hour filing paperwork with Avianca- two months later and I have not heard from them. Unbelievable. Will not fly Avianca again."
Cons: "Everything. I missed the flight because I was sleeping near the gate after two night flights and no one called me to board the airplane. I got only stress from this flight. Regards, Iadviga"
Pros: "The crew was so prifessional"
Cons: "The departure was delayed. There was no sound system on gate. The attendants shouted confused instructions to organize boarding."
Cons: "I had an original seat that I paid for, but because the flight was overbooked and oversold, i moved three times to different sections towards the back of the plane, in the end where my seat did not have electricity, light, or the tv working. I moved because there was a family that wanted to sit together, and that I completely understand, but what I don't get is why I wasn't told or given a seat of equal value that I Paid for. it was an 8 hour flight without light to read, no tv to watch and no music."
Cons: "Flight was almost an hour late, everyone lined up to board and they didn't boder to make any announcement or explanation. How rude!"
Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"
Pros: "Flight was smooth and amazing"
Pros: "Took extreme measures for COVID prevention. It felt very safe"
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Pros: "Crew was great"
Cons: "All was great"
Cons: "The flight was delayed over two hours"
Pros: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Cons: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Pros: "Amazing crew"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "Smooth flights and in time. Everyone is so nice. True professionals"
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "Food good"
Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "Quick and smooth boarding. Crew was very pleasant and welcoming. Temperature was for the most part comfortable. Quick disembarkment"
Cons: "Very tight carry on space requiring gate check. Delay leaving aircraft. Seating at gate assigned. No options. This was a short flight and I was in an exit row, making this flight comfortable"
Pros: "It is a short trip from Atlanta to Augusta."
Cons: "No complaints...too short of a trip to complain about anything!"
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Pros: "Service on tme"
Cons: "Small plan"
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."
Pros: "Tried the free WiFi and movies"
Pros: "I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio"
Pros: "Sky Lounge at SFO and onboard entertainment"
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Cons: "No food was offered."
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "On Time"
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Cons: "See above description"
Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Pros: "Comfort with entertainment."
Cons: "No food options at all."
Pros: "I enjoyed the entertainment and crew"
Cons: "Boarding was way too long"
Pros: "Quick flight and we flew over Yosemite (where we recently hiked). Also, the free in-flight entertainment is such a nice addition! My wife and I had the seat open next to us, so it was very nice to have extra room in our row!"
Pros: "Flight was fine. Limited selection of entertainment, but adequate (barely) for the flight time. Food was decent."
Cons: "Don't transfer through Panama; worst experience with ill-trained gate security agents taking personal property for no reason, broken toilets, no real dining options. Just use another transfer city like MIA or skip COPA altogether if you have to transfer in Panama."
Cons: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"
Pros: "The seats isn’t comfortable."
Cons: "Sent e mail or text all people that flight ✈️ will be later and order all people to be seat outside waiting for enter at flight ✈️."
Pros: "I got to my destination safely. Crew was ok."
Cons: "Lousy food. Small, old aircraft (737). No individual screens, no phone chargers, asked for a repeat hot dish and was told yes, but never got it. It lacks behind many other carriers. I was expecting much better."
Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."
Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"
Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "Friendly cabin crew"
Cons: "Small airplane with no updated entertainment system"
Pros: "All the way it should be!"
Cons: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."
Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."
Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."
Cons: "Not enough leg room."
Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Pros: "Friendly crew, good food."
Cons: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Pros: "Breakfast was actually good for airline food. Boarding was way late. The security in panama made everyone throw out water so I wasted $4. They also were not thorough at all and abandoned the metal detector at one point."
Cons: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."
Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Cons: "There needs to be some snack options in business class after the light meal."
Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."
Pros: "I have flown with COPA for years and they never fail to impress me. Food is great for what it is (aircraft food) one of the best I have ever had. flight is pleasant and smooth most of the time. always super helpful and make it a seamless experience"
Pros: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Cons: "Pilot talked to fast...could never understand his announcements."
Pros: "Overal a good experience"
Cons: "Just couldn't eat most of what was served cause I'm vegetarian."
Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"
Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."
Cons: "Additional security check at the gate in Panama is not run very professionally or securely and is a hassle."
Pros: "Good food and movies. Great staff. On time and plenty of room in seating."
Pros: "Loved the FREE on-demand movies!"
Cons: "Boarding was slow. Aircraft was dated. Was seated in a row with two children who cried intermittently the entire flight. No individual entertainment device, and volume control to watch single in-flight movie was broken, resulting in blaringly loud sound that meant I couldn't even watch the movie had I wanted to."
Pros: "Polite and nice crew On-time flights Acceptable food"
Cons: "No seat-back TV Small leg space The seats in the front row of Exit doors do not recline"
Cons: "Too hot in cabin and crowded hot gate."
Pros: "Service was good loved feeling special"
Pros: "Did not make flight, overbooked"
Cons: "Seats did not recline. There was no notification of this when selecting seats."
Cons: "We were faced with many difficulties throughout the process including delays at every stage (plane boarding, takeoff, bus shuttles, etc.) of four different flights. The flight to Panama City was a significantly more enjoyable experience, but the return trip was absolutely miserable. After being boarded, we waited on the runway with no explanation for over a half hour. Then the flight staff came through with a very mediocre dinner and drink; however, they never came back for anything else until the customs form, and any attempts to flag them down were fruitless. When I finally got their attention, I requested water, and never received it. It was an incredibly frustrating and thirsty experience."
Pros: "All the standard Star Alliance greatness."
Cons: "On my return flight we were searched again in Panama City for our connection to the US, and any liquids (even though they were purchased after security screening) were thrown in the trash. I don't actually know if this is a Copa policy, or a Panamanian airport security policy, but it makes NO SENSE! All liquids sold past security have been screened. There is no reason to toss out my bottle of water that I over-paid for in the little airport convenience store."
Pros: "Comfortable seats and excellent flight attendant service"
Pros: "everything was great."
Cons: "the AC on the Guatemalan Airport"
Pros: "The movies and the crew were very friendly."
Cons: "The waiting on the departure of the plane"
Cons: "The cabin was too cold.....and we had at least three different departure gates"
Pros: "Food was provided."
Cons: "Took off late."
Pros: "I was pleased with everything"
Cons: "Everything was good!"
Cons: "Boarding at Panama was a mess. Completely disorganized chaos. So bad on the other end there were immigration people screaming at the crew "Copa - help your passengers a little"."
Cons: "Not charge extra money for luggage."
Pros: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
Cons: "El centro de servicios al consumidor no contesta las llamadas de forma eficiente. Tuve problemas con el check-in que requería asistencia. Tuve que esperar un total de una hora para ser atendido (dos llamadas : una esperé 35 minutos y colgué y la otra unos 38 minutos más). Al fin y al cabo la persona que me atendió no me pudo ayudar. Me dijo que no podía hacerlo pero que iba a poder asignar dos asientos juntos para mi esposa y yo. Para sorpresa mía no fue así cuando hice el check-in en el aeropuerto tenían a mi esposa y a mi separados. Tuve que aceptar los dos últimos asientos en la cola del avión - los cuales no reclinaban completo. Para culminar; para cuando la azafata vino a proveer el servicio de almuerzo- se había terminado la carne. Mal servicio"
Pros: "I was set at the emergency exit for free."
Cons: "If there was any Entertainment."
Pros: "Entertainment, crew and food"
Cons: "All ok"
Cons: "More share of information between airlines"
Cons: "The food was horrible"
Pros: "Efficient flight to Buenos Aires. I was seated in row 4 which helped getting off quickly."
Cons: "Better communication from airline staff about how to and where to line up by group to board the flight. Passengers were left confused and didn’t know where to line up since staff was at desk and not easily accessible."
Pros: "DELAYED 3 hours"
Pros: "Everything was on point that mattered: Clean aircraft, efficient and welcoming crew, and on-time departure. Seated in front section (rows 1-2), so enjoyed acres of space."
Cons: "Poor welcome attitude from the crew... no TV screen... no food unless it was served while I was asleep... But the plane did not fall down ! :-) To put it shortly, not a memorable flight..."
Cons: "better boarding"
Pros: "seats are comfortable"
Cons: "not many options to watch for 9 hours flight for frequent flyer"
Pros: "Movies and tv shows are bear minimum need to give more verity of movies and English tv shows."
Cons: "Food is very basic and no spirits as far as whisky or vodka, just beer and cheap wine"
Pros: "Great price, comfortable seats in main cabin, large overhead space"
Cons: "Nothing, except for ‘breakfast’ was a granola bar"
Pros: "The service was okay, no WiFi, not the most comfortable flight"
Cons: "No WiFi"
Cons: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"
Pros: "The hospitality and the catering"
Pros: "On time, efficient boarding, entertainment console."
Pros: "Crew, rapidness, snack with Dulce de Lechen"
Cons: "No entertainment system, really early time (but as it was so early entertainment didn’t matter)"
Pros: "Lost money"
Cons: "Lost money"
Cons: "No comí No hice uso del entrenamiento"
Cons: "No signage at all and lots of confusion with gate to flight. There was an hour delay which I was not notified until arriving at the gate."
Pros: "on time departure and arrival. excellent service"
Pros: "The captain made an outstanding, smooth landing. Boarding smoother than expexted."
Cons: "Food was sub-par. No entertainment. Seat a little tight."
Pros: "If we weren't part of the Sky Priority boarding group there would be literally nothing we liked about this flight."
Cons: "The seats were cramped and not comfortable. The flight had no entertainment. That didn't bother us, but worth noting since we were on a newer plane."
Pros: "All Flights that we've taken on this airline have departed and arrived on time. The crew are courteous and speak English. On short flight, there is nothing served, no drinks or anything, but on longer one over 1 1/2 hours you get some snacks and non-alcoholic drinks for free. On this flight there was an airline strike 2 days earlier. The seats are roomy compared to airlines in the USA."
Cons: "On this flight there was an airline strike 2 days earlier. The lines at the airport were as long as the airport itself. If I hadn't gone to the front and managed to ask a representative about our flight I never would have known that our El Calafate flight was being checked in at a special counter."
Cons: "I get to the counter in Ushuaia and my tick t do not work! I was forced to buy a new ticket right there. And it wasn’t cheap of course. I bought it form Flight Network through your website. The charged my credit card for this ticket. I don’t know who is responsible here but I obviously want me money back. And I would suggest not linking to them ever again in the future. That was ridiculous."
Cons: "Bad service cancel fligths and the costumer never know that has been cacelled no even sorry said also they dont provide mask to slept pooor poooor service"
Cons: "Our flight was delayed for two hours. Finally, we get on the plane, it takes off, and it's freezing."
Cons: "The delay of departure."
Cons: "Since the flight was operated by Gol, Aerolineas Skyteam priority boarding there was not availiable even there was sold as an Aerolineas Argentinas flight"
Cons: "It is appalling that having the highest possible status with Delta - Diamond - that a partner does not recognize this and does not even tagged my bag as priority unless I complained."
Cons: "The crew in Ezeiza aerport"
Pros: "There was NOTHING to like."
Cons: "Long story short: I tried to check in the night before my flight and was told to check-in locally at the airport. I reached the airport 1hr and 45 min before my flight only to be told that while there was a reservation, no funds were transferred to the airline. As such, i would have to purchase another ticket. I tried to reach FlightNetwork USA (associated with the purchase) and their representatives were incompetent to say the least. I missed the flight. I was able to reach an agreement for a refund ONLY after the company pressured me to not notify my bank nor to file a claim as the only way to collect the funds they had taken from me. I will NEVER book through your company if you continue using FLIGHTNEWTWORK, which is a highly organized scam. Best, Sabienne"
Cons: "Old plane, delayed and the football team on the flight was celebrating in the asles the whole time so no one could sleep. The crew did not ask for them to be quiet or sit down. They literally were signing over safety announcements and during the whole flight!"
Cons: "Flight cancelled without giving me a solution for my connection flights. I LOST THEM!"
Pros: "Food was good"
Cons: "To tinny, the videos didn't work right"
Pros: "I paid about 700usd to a couple of hours and this was the worst company i have ever flew here"
Cons: "The seats were so tightly packed that a normal adult can't keep avoid touching the seat in front with their knees. Add to this the crew did *two* beverage passes on an 11hr flight…horrible."
Pros: "Seats were comfortable, plane seemed clean, the atmosphere was calm and quiet, and flight was on time."
Cons: "Food from New York to Argentina was very good. Food from Argentina to New York was a bit stale, coffee was especially poor."
Pros: "In flight entertainment through wifi and smart phone."
Cons: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
Pros: "Efficient boarding, pleasant crew, air conditioning worked well."
Cons: "Tight pitch between rows of seats. My knees where practically pushed up against the seat in front of me, and I'm only 5'9". For a 4.5 hour long flight, to be served crackers and cookies is just unacceptable. There wasn't even an option to buy food onboard! And with all the airlines that have entertainment onboard, it was disappointing to just stare at the fabric of the seat in front of me."
Cons: "not anywhere near enough leg room"
Pros: "Good flight and good service. Fast flight"
Pros: "The only thing I liked was that they eventually got us to El Calafate"
Cons: "What didn't I like? Everything else. I fly 150000 miles a year and have never had an experience like this. Aerolineas went on strike the morning of our flight and canceled it. Ok, strikes are terrible, but they happen. However, we then had to spend NINE HOURS waiting in line at the airport. Aerolineas refused to talk to us over the phone, saying we had to call the agency. Kayak and FlightNetwork tried to call Aerolineas, who then said they wouldn't help and we could only solve it at the airport. Hence the nine hours. They eventually rebooked us on a flight the next morning, out of the other airport in Buenos Aires. Again, I get it, flights were full with the cancellations. But the run-around was appalling, and they didn't pay for our hotel (why on earth not? We had to spend an extra night and it was ENTIRELY THEIR FAULT) or the $100 of cabs back into the city and then out the next morning. Absolutely appalling customer service. Never again. And honestly, never again through Kayak either."
Pros: "Everyone was very professional, and the flight went smoothly. Great job!"
Cons: "My ticket was not in the system flight network had messed up the booking so I had to rebuy the ticket"
Pros: "I never flew to Rome because of LATAM!"
Cons: "Flying home"
Pros: "All good"
Cons: "To drop the bag was very messy"
Cons: "the cabin and seats are old and seems dirty"
Pros: "Crew was good"
Cons: "Seat not comfortable"
Pros: "Neat, polite and orderly. Great food!"
Cons: "Not much."
Cons: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Pros: "Friendly and correct cabin crew."
Cons: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Pros: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Cons: "Cadeira dura"
Cons: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Pros: "Not much I can think of"
Cons: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Pros: "Everything is amazing"
Cons: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Pros: "Crew good, disembarking slow."
Cons: "A drink and/or snack."
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Pros: "yo tenia comida kosher y no me la dieron"
Pros: "Confortable seats, flight on time"
Cons: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Cons: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Pros: "The leg place and reclining chair"
Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Cons: "The temperature should be a bit warmer"
Cons: "Offer refreshments"
Pros: "I liked the person I was sitting next to"
Cons: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"
Pros: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Cons: "less ignorant/greedy management"
Pros: "They were very kind!"
Cons: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Cons: "Lack of food!! LATAM you are doing it wrong"
Pros: "I liked almost all!!!"
Cons: "The sandwich (cool meal)... The may improve it..."
Cons: "No entertainment. The airplane seems to be an older model."
Pros: "The crew was very kínd!"
Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."
Cons: "It was nasty, disordered. Bad experience"
Cons: "Aeronave muito velha, parecia que ia desmontar no ar."
Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"
Pros: "Wine and whisky"
Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Cons: "The plane is ok but it is an old 767"
Pros: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Cons: "Standing too long before boarding at 2am!"
Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Cons: "Company was not able to understand situation and did not offer solution. I lost my money"
Cons: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."
Pros: "Staff was nice despite the situation."
Cons: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
Pros: "I like the food,delicious I like entertainment very good!"
Cons: "The service very slow. The sits very small,no confortable!"
Pros: "Entertainement system, lightening system."
Cons: "Breakfast could be improved"
Airlines flying from Sao Paulo to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sao Paulo to Washington
Masks required on board, masks provided on flights from Sao Paulo to Washington
Social distancing seating
Middle seats unavailable to book on flights from Sao Paulo to Washington
Testing for antibodies, testing for symptoms for flights from Sao Paulo to Washington
Waiving of change fees. Search flexible flights from Sao Paulo to Washington