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Read more about SWISS
Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.
Pros: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.
Cons: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.
Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich
Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.
Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments
Pros: Food was great, creww was very nice
Cons: Following our request, such has being seated next to each other and not only having one person being upgraded when we're two.
Pros: The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air
Cons: the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep
Pros: nice flight
Pros: Seat was ok, crew was friendly
Cons: Movie options were limited
Pros: A good airline and a good flight. Lots of entertainment options.
Cons: Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure.
Pros: The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice.
Cons: I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience
Pros: Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day.
Cons: Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate.
Pros: Though our flight got delayed, we arrived almost on time.
Cons: Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently.
Pros: Everything was very good. From the staff, to the food and comfort. Excellent!
Pros: Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies.
Cons: Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle.
Pros: Dry. I’ve food and really felt pampered
Cons: I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!
Pros: Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss.
Cons: Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else.
Pros: Everything was as accommodating as possible.
Pros: Nice staff and inflight service. seats were great
Pros: good service, patient with passengers
Cons: For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat.
Pros: Pleasant staff
Cons: Large person next to me spilled over into my seat. Large people should sit with folks like themselves
Pros: on time, good food, pleasant service
Pros: The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate.
Cons: Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient.
Pros: Legroom is too little
Pros: I was concerned the connections would be too tight but it worked out great!
Pros: The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times.
Pros: Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable
Cons: USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it.
Cons: The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours.
Pros: Attention to details from flight attendants
Cons: The food was not to my liking except for the crackers, ice cream and water!!
Cons: Expired cheese. Loudest plane I have ever been on.
Pros: Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you
Cons: On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room.
Pros: Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly.
Cons: Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible.
Pros: I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin
Pros: Again, crew and food.
Cons: I will only say that I am writing this review as we are sitting on the plane in Newark where we are waiting for our gate for a half an hour already and we do not know when we would get off board. And oh yeah... the flight was originally late for about an hour too! Simply unacceptable!
Cons: Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant.
Cons: Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip.
Pros: General good service, food was good
Cons: Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored.
Pros: This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!
Pros: I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment.
Cons: Delay and lost the luggage for the second time
Pros: The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display.
Pros: Professional Staff; best food on international flight ever.
Pros: Airline attendants were very polite and nice.
Cons: Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes.
Pros: Friendly service. Very attentive crew,
Cons: Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space.
Pros: Great service on the board service, plenty of drinks during flight, decent food on economy class, spotless clean plane.
Cons: Space and environment.
Pros: One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me
Pros: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Cons: Would be good if seats could be leaned back a bit.
Pros: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona
Cons: Change management
Cons: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.
Cons: Less delays
Pros: The person I was sitting next to.
Cons: Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again.
Pros: Flight was very easy, comfortable and quick.
Cons: Boarding was quite confused due to delay but wasn’t too big an issue x
Pros: Flight was delayed. And the departure time kept changing. To the point that we had to run for the flight
Pros: Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful
Pros: Quick, cheap, and convenient
Cons: Like riding a park bench through the sky
Pros: No comment
Cons: No coment
Cons: The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane.
Cons: my luggage tags didn't print and wasn't offer in the online kiosk.
Cons: Huge delay and very disorganized boarding
Pros: The seat comfort was acceptable. this is what you get for what you pay.
Cons: no comments
Pros: Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost.
Cons: The coffee wasn’t free.
Pros: Straight check in and boarding process. Even the flight was delayed we arrived on time
Cons: No food offered for free. No even water offered
Pros: The food was great
Cons: I have not gotten my baggage for my flight I have been here 3 days after I landed
Cons: When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline.
Pros: QUICK ON TIME
Cons: We had to wait for someone... Couldn't leave with out them. Departed an hour late.
Cons: Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling
Cons: Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.
Pros: No major problems
Cons: Delayed flight
Cons: Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation.
Cons: They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be.
Pros: The flight space
Cons: No entertainment which make the trip so boring
Cons: My flight was delayed 3 hours, so I missed my connecting flight. Then there were no more flights until the morning. Vueling paid for a hotel for me, but the hotel was over an hour away from the airport at 2 in the morning, and I woke up at 5 the next morning and sat in 2 HOURS of traffic to get back to the airport. The shuttle left late tho, and I almost missed my flight again. Bad experience.
Cons: At the check in gate the man made us pay for the luggage we carried on the plane
Cons: Delayed again and again
Cons: arrived at airport to find flight cancelled - I needed to get to exhibition that day - and, after long queue, discovered we had alternative flight late that night. Today I hear my saturday late flight has been re-scheduled for tomorrow - with no intervening email saying the saturday re-scheduled flight was re-scheduled itself....if you get me. On a good note, it looks like I'm going to get a full refund. If they had arranged for me and my son to get there by another means - business class?, another airline?? - then I'd be impressed
Pros: On time, one carry on and personal item for free onboard, clean - no complaints
Cons: The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible.
Pros: In general service is good.
Cons: Flight was delayed over 90 minutes, which seems to be a reoccurring theme as they have managed to score significant delays in both flights I’ve had with them.
Pros: From check in to exiting the place, flying with Veuling was a great and very easy experience. We liked that there was more leg and seat space than on most planes and the in-flight magazine is top notch.
Pros: The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone
Pros: Good flight on time so no complaints
Cons: The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later.
Pros: Great value
Pros: Even though the flight was delayed they made up time in the air.
Cons: Seats are very close together so not good for long haul flights. Not entirely comfortable. .
Pros: Plane smelled terrible.. nothing complimentary.
Pros: Quick boarding
Cons: very less leg space which doesn't even permit to head down on front tray.
Cons: seats were awful-- very thin cushioning
Pros: Cheap, comfortable enough
Cons: Waited 1 hour at baggage carousel before bag arrived: trash was in the seat back pockets when we arrived
Pros: Flight attendants were nice, and the aircraft was clean.
Cons: Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket.
Cons: Delay Cramped
Pros: Crew is good.
Cons: The plain was late for 1:40 minutes and they lost my luggage again.
Pros: Quick and easy all the way.
Cons: The landing was horrible
Airlines flying from Sardinia to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sardinia to New York
Masks required on board, masks provided on flights from Sardinia to New York
Social distancing seating
Middle seats unavailable to book on flights from Sardinia to New York
Testing for antibodies, testing for symptoms for flights from Sardinia to New York
Waiving of change fees. Search flexible flights from Sardinia to New York