I did like that "new plane" smell. Good pretzels.
Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!
All the services
TV screen didn't work too well. Delayed starting
Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.
Flight on time.
I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.
Nice new 737 with power plugs at the seats Great efficient crew -- one of them really egged passengers to get out of the aisles -- this should happen more often
All was good Packed flight
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
Staff was friendly
Plane was tiny
Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
Being on time.
The initial boarding process was quick, smooth flight
I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure
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