Find Cheap Flights from Seattle/Tacoma Intl to Honolulu (SEA - HNL)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

They serve food on flights, snack selection was good.

Touch screen was not calibrated right.

Good customer service

None

The attentive and pleasant flight attendants and crew. The flight time was much shorter than scheduled.

Main cabin amenities such as snacks and entertainment remain bare without the premium service. Why isn't the lower fuel cost benefiting the fare payers yet?

This was a great flight too.

The plane was modern with good entertainment options. Overhead storage was ample.

Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Tablet for $10 with movies was a good deal.

Paid for gogo Internet day pass when there was no service and no internet once we were 20 min into flight.... They should make a point to let people know the service is not available and that tablets replace it. Also the fact that the Internet was $16 and did not come with any movies or ability to stream is a ripoff. Also there was a time I asked an attendant for a ginger ale and the response was "yeah this a the trash cart" with an attitude was upsetting. It's a very long flight.

uncomfortable seat, junk food, junk entertainment