Find Deals on Flights from Seattle/Tacoma Intl to Honolulu (SEA - HNL)

They serve food on flights, snack selection was good.

Touch screen was not calibrated right.

Good customer service

None

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The attentive and pleasant flight attendants and crew. The flight time was much shorter than scheduled.

Main cabin amenities such as snacks and entertainment remain bare without the premium service. Why isn't the lower fuel cost benefiting the fare payers yet?

This was a great flight too.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Added Extra comfort and it was definitely worth it. Nice to stretch out.

Hawaiian Airlines is awesome. It's how flying used to be. The personnel actually care about you and your comfort and enjoyment of the flight.

There are several interesting videos to watch about Hawaiian culture. Those are free. I wish there was at least one full length theatre movie to watch for free, even if not a first run.

Tablet for $10 with movies was a good deal.

Paid for gogo Internet day pass when there was no service and no internet once we were 20 min into flight.... They should make a point to let people know the service is not available and that tablets replace it. Also the fact that the Internet was $16 and did not come with any movies or ability to stream is a ripoff. Also there was a time I asked an attendant for a ginger ale and the response was "yeah this a the trash cart" with an attitude was upsetting. It's a very long flight.

uncomfortable seat, junk food, junk entertainment

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

My daughter has a broken leg. We are traveling with a wheel chair. Great care was taken with focus on her comfort. We appreciate the staff and enjoyed the flight.

Offered meals, a variety of movies, beverages and snacks several times throughout flight, and seats were okay, but all seats on any airline feel the same unless you pay for extra comfort or first class ..will always fly Hawaiian now! Mahalo

We were treated with respect and kindness throughout the flight. There were 5 of us traveling together, two being 7 year olds, and they enjoyed watching movies and playing games to pass the time.

Just a shout out to a very good flight crew!

Entertainment was limited, but enough to get by, and appreciated.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

Everything. A330 was quiet and smooth. Personal enertainment system was excellent. Only domestic still serving free meals, and it was one of the best breakfast sandwich I've had, fruit was welcome, and not one, but two chocolate covered mac nut candies! Crew was outstanding, constant water, coffee, trash pickup, friendly, efficient. Marketing and tourist videos were very well done, even the safety video. Magazine was very well done, quality, great ads even. I can't say enough. I had already decided this was the best flight I've been on in years, maybe the best domestic flight ever, then they offered a yummy, free alcoholic cocktail just before we landed. Perfect!

Always on time, tasty complimentary meals, friendly staff,

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

Comfortable seats and plenty of legroom in coach

No airplane at the gate. One had to be towed from the hangar, and it put us an hour behind leaving Seattle and arriving in Honolulu. I'm surprised that there was a lack of knowledge about where the plane was. It seems people should have been a little more on their toes about if a plane should have been at the gate, and why it wasn't there.

Convenient. On time. Polite service. Easy to book.

No meal service is fine. But serving meals a la carte for extra money and other add on services for additional charges is similar to Ryanair. And Ryanair is much much cheaper fares.