Daily cleaning, installation of cabin HEPA filters on flights from Honolulu to Seattle
Alaska Airlines, Delta and Korean Air have all waived their change and cancellation fees on flights from Honolulu to Seattle. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from Honolulu to Seattle.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 5h 52m, covering a distance of 2677 miles.
There are 256 (nonstop) flights between Honolulu and Seattle per week, averaging 36 per day.
In the past 3 days, the cheapest one-way tickets were found on Alaska Airlines ($174) and American Airlines ($188), and the lowest round-trip tickets have been found on Delta ($357) and Multiple Airlines ($362).
Alaska Airlines (7 times daily), Korean Air (6 times daily), Delta (5 times daily) are the most frequent flyers on this route.
From Honolulu to Seattle, Wednesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Seattle back to Honolulu , the best deals are generally found on Tuesday, with Monday being the most expensive.
When flying out of Honolulu you will be using Honolulu, often referred to as Honolulu Airport. You will be landing at Seattle/Tacoma Intl, also known as Seattle Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Honolulu to Seattle.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Seattle from Honolulu is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Seattle with an airline and back to Honolulu with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Seattle from Honolulu up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "if you touch a credit card with your gloves, you can’t then touch people’s FOOD!!! also, 6 hour flight; someone should tidy the bathroom; esp in the days of COVID!"
Cons: "They only had 1 beverage service. I was in the business class and no food was given out. I asked for certain beverages and was not given them."
Pros: "Flight was okay. More expensive than other airlines, but the only available flight I could get to align with my vacation time."
Cons: "I was in the middle of the plane. They ran out of their signature meal before even getting to our row...and they still had over half the plane to go."
Pros: "The short distance from Seattle to Spokane"
Cons: "Not having to wait to get off the ground - what a 30 minute delay? Ugh."
Pros: "Crew was good,boarding was fine and unboarding as well."
Cons: "A 6hr flight and you get one cup of soda or coffee,but water they come with like 3 time. Also you get one pack of cookies with 2 ginger snaps inside. No tv unless $10 or download their app thing.Even if night flight i would like more rounds with drink an more than snaps for $ of ticket!!!"
Pros: "Allowed some clearly intoxicated drunken (tourist, non-local) passenger to board, who proceeded to throw up. Got on my wife and some other passengers. All Alaska did was allow passenger to deplane while a clean-up crew spent over an hour de-grossing out the main cabin area. Unable to push back"
Cons: "Alaska should have allowed us to know the guy;s name, so we could sue him for the inconvenience. Alaska should have denied him boarding and sued him for the inconvenience/clean-up crew expense"
Pros: "seat comfortable sleeping missed other stuff"
Cons: "wake up passenger serving meal or leave a note"
Pros: "Seats had decent leg space."
Cons: "Not the airline’s fault 100% but getting a bag checked in Honolulu was a nightmare. Kiosks didn’t turn on until 9:30a and no desk assistance until shortly thereafter then immediately overwhelmed by issues with the kiosks. Needed my full 4hrs transfer, everything took a very long time."
Pros: "Love the fact Alaskan has a few more inches of leg room. The plane was actually at a good temperature rather than the normal freezing!"
Cons: "Boarding and disembarking is SO slow at pretty much all airlines. It would be great if SOMEONE would come up with a better plan."
Pros: "From booking to landing, Alaska Airlines treats travelers with courtesy, care, and respect. The cabins and lavatories are clean and well-maintained. I flew premium and the food, entertainment options, and service were on par with a 5-star experience! If I could only fly Alaska Airlines anywhere I would."
Pros: "Going through TSA was horrible!! Honolulu airport definitely needs more help to get people through the lines. We are both in our 70's and had to wait way to long of time to get through security!!!"
Cons: "The flight was good but when we landed at Sea-Tac airport, we had to wait 1 hour and 50 minutes to get to our gate!!! It was 2 hours before we got off the plane. We missed our Sea-Tac shuttle to take us to Oak Harbor and had to reschedule. We just made the next one and it cost us to reschedule. Thank goodness they had room for us on the next shuttle!!! Not very happy!!! It was no fault of the Alaska pilots or crew but the management of the airlines!!"
Pros: "Just to improve the meal"
Cons: "The crew are not helpful in assisting the customer"
Pros: "The lady scanning the ticket was polite"
Cons: "The stewards were rude when boarding and when unloading. I paid extra for first class and was seated in coach. The flight was uncomfortable unenjoyable and overall I don't even want to give 1 star but you kinda force that."
Pros: "Friendly flight staff, very accommodating."
Pros: "The staff was extremely helpful, especially the Oahu crew!!! They helps me with my baby son Levi and made everything a breeze."
Cons: "Seats in coach are too narrow for extra large people, The guy next to me took part of my seat space as I am a small woman. Please, fix this problem!"
Pros: "Crew was friendly and helpful."
Cons: "Food had to be purchased."
Pros: "Service was great. Plane was clean and cool."
Pros: "After my evening flight on Air Canada was cancelled and I was so anxious that I would not make it to Vancouver the next morning in time for my cruise, Taeao at Alaska airline was an Angel in disguise!! She helped me get booked on a flight that would arrive in time and was so comforting! In fact, all employees that evening were so helpful. Even when the engine wouldn't start on connecting flight in Seattle and we had to return to gate, delaying flight quite a while,?Captain kept us well informed of what was going on and was very apologetic and very quickly, Alaska airlines sent me an email with a credit towards another flight because of the inconvenience!! THANK YOU Alaska Airline, Taeao and employees working on the evening of June 20 at HNL!!!!!"
Pros: "Crew was pleasant. Flight on time"
Cons: "Alaska has scaled back seats, not as comfortable as Hawaiian. No meal included even on the long flight to Hawaii. Hawaiian has a meal and seats seem to be more roomy in coach. I am not a big person and o thought it was more cramped than my Hawaiian Coach seating."
Pros: "Most Everyithinh"
Cons: "Your free snacks are aweful and the wifi was not right for iphone connections."
Cons: "Cramped really hot felt like a sardine for 5 hours. will not fly alaska"
Pros: "I like the options they provide for food and love the charging stations on the seats."
Cons: "I found the aisle seats to be more uncomfortable than the inner seats. There was less room under the seat for baggage and feet and I got my elbow banged pretty bad by a cart (I had fallen asleep). I also think it is lame to be charged for basically everything but a drink and a cracker on a 5+ hour flight. We get nickle and dimed for everything. $10 for each food item, $10 for a movie screen (what happened to the good old days with free in flight movies?). We have to pay to check luggage ($25 bucks). We normally avoid flying if humanly possible because it is in general too much stress and too expensive but we prefer Southwest airlines if they will go to our destination. Bags are included with their tickets!"
Pros: "The entertainment is the only few good things left, since it does not depend on service"
Cons: "Even thought, it arrive on time. It started with a delay. And it continue a second delay. If they would have let me know earlier, I would have just good time in the lounge. I have been trying to maintain status by flying with Alaska or its partner. But I kind of regret paying the extra. I should just pay the cheapest, because I've got the cheapest service anyway. They don't give me a free drinks, until I ask for it. And then when I request for a chocolate, they give me an either or choice. Well, if everything is on good timing, I would be fine. Since the delay, I thought they would make it up at the service ... Nah ... Oh well, next year, just find a better value airline. I hope Alaska would dump all their service, and adopt entirely virgin service. The only good thing about Alaska is probably its operation."
Pros: "On Time, polite staff."
Cons: "Tablets for entertainment for additional cost. THe most significant point is that nobody can hear the announcements when listening to their tablets."
Pros: "price and schedule; about as short a flight as you can get with one stop"
Cons: "on board entertainment was pretty light unless you rented one of their digital devices"
Pros: "They were able to switch me to a aisle seat last minute. Clean plane."
Cons: "Female flight attendant ( don't know her name but she was wearing little eyeglasses,) was not very nice. I asked her what kind of juice she had and she grabbed the card from the seat in front of me and without saying a word stuck it in my face. Very impatient. she seem to be in a hurry so I was irritated and asked her to just give me a water. When I asked for water, she replied by saying "After all of that, that's all you want? ". Very unpleasant experience."
Pros: "Lots of legroom and seats seemed roomier than other airlines in coach, staff was friendly, good price for tickets"
Cons: "Snack box I bought was nothing to get excited about, though the Mediterranean might have been the healthiest option, it wasn't as flavorful as I had hoped. The crackers were the best part of the box. I did not want to pay $10 to watch movies on a tiny tablet, so opted out of he entertainment."
Pros: "Overall good trip"
Pros: "I was able to sneak onto this flight thanks to the crew. I was booked for a later flight that day and got to the airport early enough to jump on a much earlier one. Those snack packs you sell are just amazing. I wish I had one right now!"
Cons: "I was stuck next to someone who stank already without having a bad problem with passing gas later in the flight, but that's not the airline's fault. Still, made the ride a bit rough for me. After a while I became less discreet about covering my nose."
Pros: "Pilot was fantastic and explained everything clearly."
Pros: "We were very satisfied overall."
Pros: "The flight attendants service was on point since the plane was delay."
Cons: "The plane was delay for over 2 hours. Thank god my lay over 10 hours. I could image how bad it was for the ones who missed there connecting flight."
Cons: "A child crying the whole trip behind my seat. No effort by mother to stop child from crying"
Cons: "No window in the window seat! Just a blank panel. Severely disappointed."
Pros: "Food was good."
Cons: "Changed gate, very late."
Cons: "Nothing. All good"
Pros: "The grew"
Pros: "Phone chargers! Best idea ever"
Cons: "When the flight attendants came thru with dinner offers I was not offered a dinner. When they came thru with drinks I said yes but I also wanted a dinner but wss not offered one. The attendant was very hostile and said well there are a lot of you and only a few of us. We're gonna miss some people. What do you want I can get it. But it wasn't a friendly offer, it sounded more resentful. This was an almost 6 hour flight. Later when they went thru again to offer snacks they made a big production to ask me loudly if I wanted one. Even opening her eyes very widely and saying are you sure? I could tell it was because I had complained earlier. But I didn't even really complain. I just said I didn't get offered a meal, on an almost 6 hour flight, and I wanted one."
Pros: "Comfort, clean, timely and friendly. .. much better than a recent experience on another budget airline."
Cons: "Paid for wi-fi in order to do some work, but couldn't get a decent enough connection to even check email."
Pros: "Best price"
Cons: "On display travel info"
Cons: "I didn't like the fact that the row where I was placed at didn't have reclinable chairs."
Cons: "The whole trip was enjoyable"
Pros: "The fact that I was able to sleep part of the flight"
Pros: "Enjoyed staff"
Cons: "Didn't like the loud beeps"
Cons: "All was good"
Pros: "Seats were comfortable, appreciated the text updates letting me know the flight was delayed, crew was friendly and awesome."
Cons: "Would have been nice to have a pillow and blanket on such a long flight, but no complaints. Will make sure I take one next time."
Pros: "The entire trip was amazing"
Pros: "Entire experience was perfect"
Pros: "Free flight with my sky miles!"
Cons: "One tall black stewardess was rude. Cost money to watch movies so looked at lots of previews for free. Sandwich chicken salad not the best. Had to walk “mile” to get to my gate."
Cons: "The departure gate changed but no one told us. The departures hall where the original gate was had only one digital screen on the other side of the room with departure info. If sitting still didn't make me restless, we would've missed our flight!"
Pros: "The crew was very friendly, the plane was very clean, and we got a free upgrade to accommodate a family. Our upgraded seats were spacious and very comfortable! I also loved the food and free rum punch!"
Cons: "The free games on my entertainment system never worked, which was pretty disappointing. When I pushed “play game” it acted like it was thinking and then went back to the same screen as before."
Pros: "I liked it!!! It was on time in both directions, good food, nice staff etc...."
Cons: "I was quite happy with the flight."
Pros: "smooth ride and landing"
Cons: "Arrived @ 20 min late because we departed @ 25 min late."
Cons: "Check in process at HNL was horrible. Very confusion and complete chaos. Too many adds in the entertainment"
Pros: "Served a meal and lots of drink services which was great! Really friendly attendants."
Cons: "Didn't like that you have to buy the movies on the plane."
Pros: "The complimentary sandwich and chips were appreciated."
Cons: "To get earphones, blankets, play video games and view movies all required purchase."
Pros: "I had leg room on this flight - amazing. Maybe I just got lucky!"
Cons: "I can't understand why airlines don't board the back of the plane first after first class, babes and disabled of course. Too much time wasted standing in the aisles waiting for folk up front to stow in the overheads."
Cons: "Reserved seats at booking and when checking in we had to pay more to get assigned seats. Big rip off!"
Pros: "The food was good and landing was great"
Cons: "Flight attendant who was working my aisle seemed very agitated and frustrated the whole time. Very short w the passengers."
Cons: "On our flight from SEA to HNL, we got free entertainment which was awesome! However on our return flight, all of the movies (mind you - the exact same movies we had gotten for free on our flight over) were now all $7.99 each. I think it's very disappointing to charge for the movies, and not only thy, but $8 is very excessive in my opinion. Had it been 2.99 maybe I would have considered, but $8 is outrageous. Very disappointing."
Pros: "The airline provided food and even a complimentary alcoholic drink."
Cons: "No movies onboard, well, not free. The airport is weird, we had to walk and take different paths to get to our gate."
Pros: "I liked the on-board entertainment and superb services."
Cons: "No major comments against the airline because the boarding process is not efficient due to passengers not listening to the flight clerks."
Pros: "The lady at the counter was very helpful!"
Pros: "The service"
Cons: "That I chose an isle seat through you then where put in a middle seat"
Pros: "Lots of delicious snacks and meals!"
Cons: "Bevridge cart was a little silly. Sometimes you could have soda and sometimes you could only have coffee or tea, but the sodas would be visible on the same cart. Most, if not all the ones you want to watch, of the movies and tv shows cost extra."
Pros: "Crew was friendly."
Cons: "We had to wait an exuberant amount of time at the terminal before boarding. Then we found our seats and were in the only section of the plane with young kids (approximately 6) of them. If there is a designated kid area it should be advertised so others aren’t disturbed on their flight. The seats were cramped and the entertainment center kept freezing and/or shutting off."
Pros: "Boarding was easy, the seats (even the cheap seats!) were pretty comfortable."
Cons: "Not having a vegetarian option for the in flight meal was pretty dissapointing, I can't be the only vegetarian that has flown Hawaiian. And the flight attendant just said "nope" and walked away from me. The flight attendant on the right side of the aisle was super nice to the people next to me, offered them a bunch of extra chocolates and snack packets and an extra drink each of the rum mix. My flight attendant pointedly asked my age (26), and took my ID away where i couldn't see her to examine it and gave me a half full drink kind of angrily (?). It made me feel really weird to see this affluent young athletic white couple get star treatment and kind of feel second class on a flight I paid $500 for and got the exact opposite of the seat preference I put down. I wasn't exactly dressed to the nines since I was travelling all day, but I don't think I looked like that much of a hooligan. Finally, it would be really cool to see WiFi or actually complimentary entertainment on the personal tv's, like some airlines offer. Overall I really didn't have a good experience, and will avoid Hawaiian airlines when possible in the future. Thanks for reading my little rant!"
Pros: "complementary drink and meal service"
Cons: "The rude ground crew member named Sabrina. She forced me to remove my TSA approved lock, and could not state what constituted a TSA approved lock. In the 10+ years I've traveled with this lock no one had an issue...until Sabrina came along and forced me to leave my belongings vulnerable to theft."
Pros: "I loved the whole experience. These days you never get food anymore, and with Hawaiian you do! And it's delish!"
Pros: "I was traveling with my two boys, crew was so nice, helping us baggage and smiles."
Cons: "Seats were a bit uncomfortable."
Pros: "Check in and boarding was hassle free"
Cons: "The seats are not confortable."
Pros: "Everything was just "ok"."
Cons: "When we finally arrived at the gate, and I say "finally" because HNL is such a terrible airport in general (took us over an hour to get our luggage in order to clear customs and get it back on the flight home, HA's business lounge is in a totally separate terminal from where our gate was and the little "wiki-wiki" bus that takes you from one terminal to the other was slower than walking, so we walked) there was no separate boarding line for First Class. When you've splurged on 1st class for a special occasion (25th anniversary in our case) you kind of expect all the little things (like priority boarding) to be in place."
Pros: "Meal included on the flight was good."
Cons: "We were not assigned seats when we purchased our tickets. We called to try to get seat assignments and they told us to talk to a gate agent. When we went to the airport to checkin, there were NO gate agents at checkin. You had to check in on a computer and then drop our bag at the agriculture screening point. We went to guest services and they told us to go to the gate. We went to the gate and it was closed with no one there. We asked information and they sent us to guest services. Guest services then got snippy with us and told us to wait at the gate. So, we didn't even know if we would be able to sit together or if we'd be stuck with middle seats on the 5 hour flight until an hour before the flight left. Ultimately, our seats were fine, but the fact that no one could or would help us and the help that was there was completely useless and kind of nasty, convinced us to NEVER FLY HAWAIIAN AIRLINES AGAIN. Oh, and on the plane, they have an inflight entertainment screen on each seat, however, you have to pay for EVERY movie on it. This was not the case on Alaska Airlines, where entertainment was free."
Pros: "Service was friendly and caring. Really appreciated the warmth."
Cons: "Audio interruptions to offer credit cards felt tacky. I understand the opportunity, but it's kind of a turn-off to be strapped into my seat and forced to listen to a canned commercial. Maybe announcing a free cocktail to all cardholders to get the buzz going, then pass out flyers to anyone who is interested after that"
Pros: "Hawaiian Airlines is always on time and alway have extra seats."
Cons: "Sometimes and connection flight to Maui when going to Honolulu and takes an extra 2 hours of wait time."
Cons: "I did not like having to pay for movies after I paid $80 for extra Comfort seat"
Pros: "Free meal and beveraged"
Cons: "Paying for tv"
Pros: "Great service with a smile. Brandon was very courteous and patient with everyone. Professional at all times but very hospital like family."
Cons: "So hot....no ac!!!"
Pros: "The atmosphere in the flight was cam and mellow. I love the haeaiin music playing."
Cons: "The food served was a bit gross for breakfast."
Cons: "Tight seating. Limited entertainment options without having to pay extra"
Cons: "Self-help ticketing system is not friendly, long lines (50 min) to see a agent. Too cold in the cabin so blanket is not free either. Staff aren't very patient and friendly in Honololulu airport."
Pros: "Service given was excellent the crew food all was very nice...."
Cons: "Just the wait for recap in the entrance to the terminal"
Cons: "We were very disappointed that there wasn't a complimentary in-flight movie during our 6-hour flight."
Pros: "Use Cash to transfer my baggage, not just my card,please."
Cons: "Bad meals"
Cons: "The Honolulu airport is difficult to navigate, very confusing, and crowded (not your fault, I know, but airlines should demand more from the airport administration). The entertainment options under "complimentary" all required a payment, even the ones I watched for free on the first leg of the flight from Tokyo."
Pros: "Nice to have a meal. The mai tai was great! Charging for movies is not appreciated though."
Pros: "We made it."
Cons: "Some crew members were quite rude and not accommodating. Simple requests for water were not met or were met with serious attitude. No food alternatives, which does not work for me as I have a particular allergy. There was no entertainment or wine available (I booked an international flight -- which in my experience always includes these things including special meals. We were treated as if we were flying domestically, which was not what we paid for). I won't be booking Hawaiian Airlines again."
Cons: "When I booked the flight, I was not able to select my seat despite paying a hefty sum (well over double the cost of normal). As I went to check in, I still was not able to select a seat. As I refreshed my mobile check-in, I finally was assigned a seat just prior to boarding. As I stood in-line to board, I noticed that my seat changed, which also meant a different boarding zone. I left the line to wait for the next queue to board. As I stood in line again to board, I was called to the podium by an agent. They informed me that my seat changed. At this point, I was one of the last to board. My final seat on the plane ended being in a seat that did not recline (which is terrible for a 5.5 hour flight), next to a woman that spilled over into my seat. And in front of a very tall gentleman with his feet staying next to me most of the ride. At the price I paid and the changes they were making, I would have preferred an upgrade. The cost for my ticket was well over what i would have been charged for first class on any other day."
Pros: "Same as Syndey to Honolulu."
Cons: "Same as Sydney to Honolulu"
Pros: "The staff were very confrontational and rude. I never write reviews but this as a very bad way to end an amazing vacation. Basically it felt like they said screw you get off our island. I've never had a bad airport experience until this one."
Cons: "The staff working customer service, baggage check, security."
Pros: "Staff on plane"
Cons: "Theyou would not check out bags through to wenatchee and we therfore missed our flight."
Pros: "Crew was very friendly and professional"
Cons: "Flight was delayed; initially told 30 mins, then 30 mins more, then about another 30 mins. No real info was given as to the why they had to stop boarding, have passengers get off of the plane, unload the bags, get a new plane and start the process.... several passengers were just told "30 min advisory delay""
Pros: "they served a meal like in "the old days" they were pleasant plane was spotless and new"
Cons: "Refreshment service"
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Cons: "Space on airplanes"
Cons: "The cabin temperature was very hot"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "Food is always bad."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Pros: "New plane with good features. I was very comfortable."
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Cons: "It made no sense to board an hour and a half before takeoff."
Cons: "Change the movies more ofti"
Pros: "the food was really top notch and service was great and friendly"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."
Cons: "Cramped seating for premium Econ"
Pros: "Great comfortable flight"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "Great movie selection"
Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Cons: "The plane bathroom was old and junky"
Cons: "Lack of legroom in economy"
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Cons: "Food was bad."
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."
Pros: "Nice and attentive staff, smooth on and off."
Pros: "I liked everything."
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "horrible boarding management in SJC."
Pros: "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
Cons: "Captain not at door to greet passengers as they left - usually a given."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Pros: "The landing experience."
Cons: "The organization of serving meals."
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "I liked the service of the crew members and the Margarita was super strong."
Cons: "The seats are really close together. It made it uncomfortable to sleep."
Cons: "We finally got toward the runway then had to sit there for about 25 minutes because there was a technical error."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Cons: "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"
Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"
Pros: "Great Crew"
Cons: "More drinks"
Pros: "On time"
Cons: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."
Cons: "Better snacks."
Cons: "Wider seating"
Cons: "Healthy snack options"
Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."
Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."
Cons: "Well organized loading, consistent beverage service"
Cons: "Weather related, mostly, so not AA’s fault"
Cons: "One crew member is not particularly helpful when passengers needed assistance."
Pros: "Good entertainment. Gate agents friendly and efficient"
Pros: "Friendly attendants"
Pros: "Everything went smooth and fast"
Pros: "Seats in general Economy ended up being fairly comfortable and headrests would bend enough to actually support my head while sleeping. Nice to have granual baggage tracking info in the AA app."
Cons: "Overhead entertainment video quality was horrible. Awful user interface for trying to figure out and use the personal device streaming entertainment. Did not order food on the flight, but options were very limited for a 5.5 hour night-time flight (8p EST -> 11p PST)"
Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."
Pros: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"
Pros: "The fight was not over crowded."
Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."
Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Pros: "Early for arrival!! Love that!"
Cons: "No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to."
Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
Cons: "no charging station"
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Pros: "Lovely service, but less comfortable plane... nothing terrible though"
Cons: "My seat was broken and wouldn't recline very much at all."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"
Cons: "They canceled my ticket for no reason"
Pros: "Helpful crew"
Cons: "Would have liked to be able to power up digital devices"
Pros: "Other than a 2 hour delay due to a mechanical issue (identified after everyone boarded) the flight was ok. No electical connections for equipment. That would be an improvement. Also, out of a lot of meals that people request, and that was at the beginning of service in the premium seats."
Pros: "He enjoyed everything about the flight it was comfortable the crew was excellent he met nice ppl thank you for the safety and class."
Cons: "Longer flights should have screens in the headrests"
Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."
Cons: "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."
Cons: "Flight was late. More than doubled my layover time"
Cons: "The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight."
Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."
Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."
Pros: "Free beverage"
Cons: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."
Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"
Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"
Pros: "I did not like have to stay in a hotel room when I could be sleeping in my room I'm on medication I don't even have my medicine with me because American Airlines had engine trouble in Dallas we went back to the Terminal 3 times before they ever got it fixed slit throat me late getting into Seattle and I missed the flight to Yakima I don't feel that this was my fault I didn't nothing to delay the airplanes and I walked as fast as I could to the terminal on in Seattle so I didn't have such a pleasure to little trip but your airline get put me up in a hotel but it's still not does not change the fact I have my blood pressure medicine and about 10 other medications but my blood pressure is the biggest and I will think twice before I fly Alaska Airlines again"
Pros: "The food was ample and delicious. The stewardess was very pleasant and helpful."
Cons: "I had a very difficult time adjusting my reclining seat. It gave new meaning to physical comedy. Anothers' seat locked up all together and an attendant had to play with it for a long time to get it to an upright position. Another woman's phone slipped back under the cushion and she had a most difficult time retrieving it."
Pros: "I got home"
Cons: "No tvs"
Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Cons: "My new luggage was mishandled so poorly that the bottom wheel assembly snapped in two and there is a puncture hole about an inch long in a different area of the bag. The bag is also very dirty. When I brought it to the counter I was told "Minor tears and wheels are not covered" and that I could "...make a homeowner's insurance claim." Not even an apology."
Pros: "Love the little blanket. I think people who take the red-eye realize It will just be dozing, that no real sleep is possible."
Cons: "Like I said earlier, coffee in any form would have been greatly appreciated."
Cons: "Your employees are all RUDE !!!"
Pros: "On time"
Pros: "On time"
Pros: "Courteous staff, nice attentive staff."
Cons: "The length of travel time."
Pros: "Service and flighr smooth"
Cons: "Change of seat w/o any notification."
Pros: "Checked on carry on for no charge"
Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."
Pros: "My companion and I had sweatshirts on and blankets. We were absurdly cold for the duration of the trip."
Cons: "Too cold"
Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Cons: "Wifi coverage was not reliable"
Cons: "The movies kept doing out. They told us to log in and get compensated in a few days"
Cons: "Snack was terrible"
Cons: "Being told that the United Wi-Fi was not working and then being told we could "Rent" tablets to watch movies on. They should have been free or very low-cost."
Pros: "Everyone and everything was great"
Cons: "The most rude staff I've ever encountered, at least at the HNL airport. Movies didn't work"
Cons: "Staff was not overly friendly and carried few smiles."
Pros: "It's so fast excellent"
Pros: "Loved that United gave us TSA Pre check...."
Cons: "Limited food options on board"
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "Cheap fare"
Cons: "Staff was rude and it was some what ok"
Pros: "The morning cookie was good."
Cons: "It was dirty."
Pros: "No food offered. Only received one drink serving."
Pros: "Speed and staff. Plane clean. Wife needs help and it was always there. Land people good as well."
Cons: "No internet or movies."
Cons: "Horrible attitude by staff at the baggage service desk"
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
Cons: "freezing on plane"
Pros: "Nothing special!"
Cons: "You have to pay for food! It should have been included w/ the fair!"
Cons: "Charge for tv!"
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Cons: "Comfort?? What comfort?? This will be the last time I'll use United !!!"
Cons: "Having to pay for Internet sucks"
Pros: "Fast and easy to use"
Cons: "They lost my suitcase."
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Cons: "Wifi unavailable HNL>LAX"
Cons: "Horrible overlay"
Airlines flying from Honolulu to Seattle have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Honolulu to Seattle
Masks required on board, masks provided on flights from Honolulu to Seattle
Social distancing seating
Middle seats unavailable to book on flights from Honolulu to Seattle
Testing for antibodies, testing for symptoms for flights from Honolulu to Seattle
Waiving of change fees. Search flexible flights from Honolulu to Seattle