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Tue 8/21
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Washington to Honolulu Flight Information

Flights Arrive in Honolulu
Flights Depart from Washington
Flight Price $363
Airlines Hawaiian Airlines, Delta, United, American Airlines, Alaska Airlines

Book cheap flights from Washington to Honolulu (round-trip)

Airports
Origin
Seattle
$363
only
$363
Pasco
$462
only
$462
Spokane
$497
only
$497
Destination
Honolulu
$363
only
$363
Tue, Sep 11
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 00m
Thu, Sep 27
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 52m
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 108 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
HNL
Good 6.0

Priority boarding.

Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?

SEA
HNL
Good 6.3

We purchased tickets with assigned seats and when checking in we did not have assigned seats. Had to spend an additional $80 per seat to get an assigned seats.

SEA
HNL
Okay 5.3

The crew was extremely friendly, They were responsive to everyone's concerns and answered everyone's questions in a calm, collective way.

We were delayed for more than an hour and a half because the de-icer broke. We were also delayed coming back because we had to make a stop in California and then we were on the run-way for more than an hour because they didn't have an open gate for us.

SEA
HNL
Good 6.0

The staff were above and beyond. Organized, on-time boarding. The pilots were great. The seats were nice. The tropical beverage offered was lovely. We had a toddler on board a few rows up who either screeched or cried the whole time, as in 5 of the almost 6 hour flight. A REMINDER TO BRING YOUR EARPLUGS. The parents did their best, and at one point I was in the aisle with mom and baby during some turbulence and the child got sick. I let the attendant who was serving drinks know about the situation and he didn't miss a beat and helped mom and baby recover, and got the area cleaned up. It might not sound like much but it was the above and beyond that most people don't realize flight attendants take care of routinely. I appreciated that.

The sugary breakfast. I was so surprised that literally nothing in the breakfast did not contain lots of sugar. The bread was inedibly sweet, the nonfat yogurt was overly sweet and had a weird chemical taste. Please at least low fat. Grapes, one of the highest sugar fruits, were the only thing I was able to eat. Please consider offering low/no sugar breakfast options, and wheat free options. I would have loved a hard boiled egg and some cheese and fruit. Couldn't really figure out the entertainment screen. Couldn't get the movies to load. I wasn't that interested in the screen but others might be. Tip: the jack is in the armrest.

SEA
HNL
Excellent 9.6

I saw the gate staff flex the rules a little bit to accommodate the family in front of me in live. Great empowering of staff to be friendly to their customers.

Tue, Oct 30
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 10m
Tue, Nov 6
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SEA
HNL
Okay 4.0

Speedy boarding and deplaning.

The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic.

SEA
HNL
Excellent 8.0

Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii.

LGA
MSP
Excellent 10.0

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

SEA
HNL
Okay 4.0

I liked that the plane wasn’t full which was a surprise.

Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected.

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

Sun, Sep 2
SEA
Seattle/Tacoma Intl
HNL
Honolulu
8h 56m
Tue, Sep 11
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
GUM
SPN
Excellent 9.3

Captain told the truth.

UA should have had a backup plan rather than waiting.

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

EWR
SFO
Okay 5.6

Flights never leave on schedule and you’ll end up losing connection flight. Customer support has wait of 60 mins. Never ever flying again.

Worst airline ever. Surprise how is this company still in business.

EWR
BCN
Mediocre 2.6

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

FRA
SFO
Excellent 8.0

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

Mon, Sep 10
SEA
Seattle/Tacoma Intl
HNL
Honolulu
15h 34m
Wed, Sep 12
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
FCO
Good 7.6

Great crew and entertainment. Fairly comfortable seats.

Bit tight betweeen seats. Fortunately had three seats for two of us. Slight mechanical issue caused small delay that pilot tried to make up. Better food and amenities on Delta.

SFO
PHL
Mediocre 2.0

Nothing

Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time.

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

ORD
LAX
Excellent 10.0

Everything

JFK
LAX
Excellent 8.0

I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving.

Mon, Aug 27
PSC
Pasco Tri Cities
HNL
Honolulu
20h 35m
Tue, Sep 11
HNL
Honolulu
PSC
Pasco Tri Cities
8h 29m
Trip: 16 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 22,770 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
JFK
SFO
Okay 4.0

Customer service excellent

Ground crew and crews on plane not communicating with passengers. I have canceled flight which my daughter texted me that flight canceled while I wear sitting at the gate. Next morning flight had delayed I found out while checking the flight status on line again I was at the gate

BWI
SEA
Excellent 8.6

Our plane left BWI nearly 40 minutes behind schedule but we landed Seattle within 5 minutes of our original schedule. Kudos to Alaska Air and their skilled pilots and crew.

DCA
LAX
Good 6.0

Even though I booked the wrong date, she was so nice to let me in on the day before the booked flight.

The beverages on the house isn't easy enough to get technically. I had to call twice before i can get one orange juice.

DCA
DAL
Excellent 9.6

The boarding went super quick and the crew was very helpful!

Not many snack choices

BOI
SEA
Excellent 8.3

Crew were very nice and accommodating.

Wed, Sep 19
GEG
Spokane
HNL
Honolulu
10h 00m
Thu, Sep 20
HNL
Honolulu
GEG
Spokane
8h 39m
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Sep 11
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 00m
Thu, Sep 27
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 52m
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 108 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
HNL
Good 6.0

Priority boarding.

Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?

SEA
HNL
Good 6.3

We purchased tickets with assigned seats and when checking in we did not have assigned seats. Had to spend an additional $80 per seat to get an assigned seats.

SEA
HNL
Excellent 10.0

The best service ever I Hawaiian!!

Nothing

SEA
HNL
Okay 5.6

The seats from a comfort standpoint and the flight attendants did an ok job

Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else.

SEA
HNL
Excellent 10.0

One of the best airlines going.

What's not to like?

Tue, Oct 30
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 10m
Tue, Nov 6
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SEA
HNL
Excellent 8.0

Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii.

ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

SEA
HNL
Excellent 8.0

The plane was modern with good entertainment options. Overhead storage was ample.

SJC
MSP
Excellent 9.2

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

SEA
HNL
Okay 4.0

I liked that the plane wasn’t full which was a surprise.

Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected.

Sun, Sep 2
SEA
Seattle/Tacoma Intl
HNL
Honolulu
8h 56m
Tue, Sep 11
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ATL
IAH
Excellent 10.0

Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely

DEN
SAN
Mediocre 2.0

The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!

HNL
ORD
Okay 5.0

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

FRA
SFO
Excellent 8.0

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

Mon, Sep 10
SEA
Seattle/Tacoma Intl
HNL
Honolulu
15h 34m
Wed, Sep 12
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
MSY
Good 7.3

inadequate ventilation

JFK
PHX
Okay 5.3

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

LGA
CLT
Okay 4.0

The Pilot still got us here on time, even though we took off late

The flight attendant in my section was sharp & cranky. We never recieved snacks.

PDX
PHL
Good 6.0

Seats were comfortable, but stiff

Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence.

SFO
PHL
Mediocre 2.0

Nothing

Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time.

Tue, Sep 11
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 00m
Thu, Sep 27
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 52m
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 108 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
HNL
Okay 5.6

The seats from a comfort standpoint and the flight attendants did an ok job

Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else.

SEA
HNL
Excellent 9.6

I saw the gate staff flex the rules a little bit to accommodate the family in front of me in live. Great empowering of staff to be friendly to their customers.

SEA
HNL
Good 6.3

We purchased tickets with assigned seats and when checking in we did not have assigned seats. Had to spend an additional $80 per seat to get an assigned seats.

SEA
HNL
Excellent 10.0

The best service ever I Hawaiian!!

Nothing

SEA
HNL
Good 6.3

I did not like that the movies are not free

Tue, Oct 30
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 10m
Tue, Nov 6
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
MSP
Excellent 10.0

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

KEF
JFK
Okay 5.0

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

SJC
MSP
Excellent 9.2

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

SEA
HNL
Excellent 8.0

In flight tracking

Irregular serbice

LAX
AMS
Good 6.6

The flight attendants were terrific. The food was marginal in business class

Sun, Sep 2
SEA
Seattle/Tacoma Intl
HNL
Honolulu
8h 56m
Tue, Sep 11
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
BNA
IAD
Mediocre 3.3

Nothinh

The flight crew’s non challent attitude

SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

SFO
SNA
Okay 4.3

0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew.

EWR
BCN
Mediocre 2.6

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

HNL
ORD
Okay 5.0

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

Mon, Sep 10
SEA
Seattle/Tacoma Intl
HNL
Honolulu
15h 34m
Wed, Sep 12
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PHL
PIT
Excellent 8.0

Good flight overall

JFK
PHX
Okay 5.3

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

PHL
CMH
Okay 5.3

Waited an extra 30 minutes for luggage to be loaded. Every American ( British airways partner) flight we took was delayed.

MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

Tue, Sep 11
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 00m
Thu, Sep 27
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 52m
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 108 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
HNL
Excellent 10.0

The service was awesome the people providing set service always smiling, willing to help and just awesome. Good info from the crew what might be up a head. 100% pro flight

SEA
HNL
Excellent 10.0

The best service ever I Hawaiian!!

Nothing

SEA
HNL
Excellent 10.0

One of the best airlines going.

What's not to like?

SEA
HNL
Good 6.3

Complimentary Guava Cocktail at the end of the flight, friendly crew staff, excellent boarding system, great pilot

Most movies were “paid” selections so I didn’t even bother, seats were very narrow even for a shinny person like myself. It seems that they installed more row of seats than much needed restrooms. They only had two in the back, only two in the middle of the economy section, I don’t know about the coach class and the first class cabin but as far as the economy class that was it, and that’s terrible. That is less than a half restrooms normally available on other carrier I’ve known. They should learn from ANA or Canada Air. The cabin temperature seems to be rather cold throughout the flight, yet there was no pillow (only paid one) nor blanket available.

SEA
HNL
Okay 5.6

The seats from a comfort standpoint and the flight attendants did an ok job

Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else.

Tue, Oct 30
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 10m
Tue, Nov 6
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

SEA
HNL
Excellent 8.0

In flight tracking

Irregular serbice

SEA
HNL
Okay 4.0

Speedy boarding and deplaning.

The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic.

ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

LAX
AMS
Good 6.6

The flight attendants were terrific. The food was marginal in business class

Sun, Sep 2
SEA
Seattle/Tacoma Intl
HNL
Honolulu
8h 56m
Tue, Sep 11
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
SFO
Okay 5.6

Flights never leave on schedule and you’ll end up losing connection flight. Customer support has wait of 60 mins. Never ever flying again.

Worst airline ever. Surprise how is this company still in business.

HNL
ORD
Okay 5.0

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

GUM
SPN
Excellent 9.3

Captain told the truth.

UA should have had a backup plan rather than waiting.

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

Mon, Sep 10
SEA
Seattle/Tacoma Intl
HNL
Honolulu
15h 34m
Wed, Sep 12
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SFO
PHL
Mediocre 2.0

Nothing

Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time.

PHL
CMH
Okay 5.3

Waited an extra 30 minutes for luggage to be loaded. Every American ( British airways partner) flight we took was delayed.

MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

JFK
LAX
Excellent 8.0

I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving.

ORD
LAX
Excellent 10.0

Everything

Tue, Aug 28
PSC
Pasco Tri Cities
HNL
Honolulu
12h 13m
Wed, Sep 12
HNL
Honolulu
PSC
Pasco Tri Cities
12h 39m
Trip: 16 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 22,770 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
SEA
GEG
Excellent 10.0

The attendants were really nice... flight was fast and smooth.

JFK
LAX
Excellent 8.3

The staff was helpful and professional at every juncture - from check in to landing. The flight was smooth and landed a bit early. Tv/movie choices were great.

Airplanes are so cramped, it’s ridiculous. I’m only 5’2” and I didn’t even have the room to bend down to reach under the seat to pick up a pen I dropped. Take out a row and give everyone more room.

BOI
SEA
Excellent 8.3

Crew were very nice and accommodating.

SFO
IAD
Good 6.6

Flight attendants were very nice and helpful.

Our seats did not recline - this was a red-eye flight so not seats that do not recline is a problem. The plane was very cold and we kept our jackets on but it was still too cold. The flight attendant said it was warmer in the center of the plane. That's great for them but didn't help us since we were not seated in the middle.

DCA
LAX
Good 6.0

Even though I booked the wrong date, she was so nice to let me in on the day before the booked flight.

The beverages on the house isn't easy enough to get technically. I had to call twice before i can get one orange juice.

Mon, Sep 17
SEA
Seattle/Tacoma Intl
HNL
Honolulu
6h 00m
Mon, Oct 1
HNL
Honolulu
SEA
Seattle/Tacoma Intl
5h 45m
Trip: 15 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 108 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
HNL
Good 6.3

I did not like that the movies are not free

SEA
HNL
Excellent 10.0

One of the best airlines going.

What's not to like?

SEA
HNL
Good 6.0

Priority boarding.

Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?

SEA
HNL
Good 6.0

The staff were above and beyond. Organized, on-time boarding. The pilots were great. The seats were nice. The tropical beverage offered was lovely. We had a toddler on board a few rows up who either screeched or cried the whole time, as in 5 of the almost 6 hour flight. A REMINDER TO BRING YOUR EARPLUGS. The parents did their best, and at one point I was in the aisle with mom and baby during some turbulence and the child got sick. I let the attendant who was serving drinks know about the situation and he didn't miss a beat and helped mom and baby recover, and got the area cleaned up. It might not sound like much but it was the above and beyond that most people don't realize flight attendants take care of routinely. I appreciated that.

The sugary breakfast. I was so surprised that literally nothing in the breakfast did not contain lots of sugar. The bread was inedibly sweet, the nonfat yogurt was overly sweet and had a weird chemical taste. Please at least low fat. Grapes, one of the highest sugar fruits, were the only thing I was able to eat. Please consider offering low/no sugar breakfast options, and wheat free options. I would have loved a hard boiled egg and some cheese and fruit. Couldn't really figure out the entertainment screen. Couldn't get the movies to load. I wasn't that interested in the screen but others might be. Tip: the jack is in the armrest.

SEA
HNL
Good 6.3

We purchased tickets with assigned seats and when checking in we did not have assigned seats. Had to spend an additional $80 per seat to get an assigned seats.

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