I am always uncomfortable about the boarding process. I think every airlines has their own procedures for boarding but all of their procedures are inconvenient because it takes too much time to board. If you board people from back seat to front, I think you can reduce the time to boarding.
There was a delay, then we were boarded, then deboarded, then waited another hour for a new flight, then boarded again and arrived 2 hours later than expected while traveling with 3 young children.
Original flight was canceled, and the automatically booked second flight was immediately delayed. I arrived about 4 hours later than planned with only a $12 meal voucher that didn't fully cover a sandwich at airport prices.
It was very good and comfortable, Crew was also great
Good experience, although it was a little cramped being a tall person. Otherwise everything went smoothly and professionally though
Delay of more than 3 hours I didnt recieve neither a voucher for food Attention disaster
Flight was very warm. It felt like there was no working AC.
Passengers were not informed timely of delays. The staff appeared like they didn't really care about the passengers.
Both flights were delayed going to our destination and leaving, and communication about the delays was not great by the airlines, now the crews were phenomenal and great to be around!!
Delayed. It's not our first flight with them either, it's actually our 3rd and all 3 were delayed by hours each time. It was a myriad of delays. On one flight we boarded after being delayed for a little over an hr, only to be told we were going to sit in the plane for another hour before departing. Once landed, we waited another 40ish min to get to our gate. On another flight, flight was delayed just under 3 hrs but atleast we got to wait it out at the airport terminal. Its just a bad experience overall flying with Alaska Airlines.
Boarded plane and then delayed 1.5 hours while on the plane
Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.
My flight was delayed a very short period of time but they did not hold my connecting flight to San Diego, also through United. So they closed the doors before we got off our plane. They would only have to help the door open for another five to ten minutes. So I missed a court deadline for a manditory mediation settlement conference for my client. I had to get an associate to be there in person and be on the phone with him relaying what he needs to do the entire time. The court was very upset with me and so was my client. United cannot be trusted.
We were given vouchers we couldn’t use with a 5.5 hour delay
Really good 😊 the woman at the gate entrance was a little rude checking in our carry-on but i dont think she worked for the airline, she worked for the airport at sacramento, other than that amazing.
Boarding was mayhem. Late boarding by 15 minutes because of lack of staff (missing 1 flight attendant. We had to wait for an arrival of another plane before we could board). Flight was a little rough, but cannot blame on airlines.
Great experience…left a bit behind schedule but made up fir that in the air and landed 10 minutes early 😁
United out of SFO is having issues with catering so none of our meals were loaded on the plane and no offer of compensation for our tickets purchased was offered.
A bit rush for transit. Food and entertainment are not available
The gate was too far away for the connecting flight
