Find Cheap Flights from Seattle/Tacoma Intl to Reykjavik Keflavik Intl (SEA - KEF)

Crew was very friendly and hospitable, the plane was clean and about as comfy as plane seats can be. We were given a pillow and blanket, which was nice and added to the comfort. The best part of the flight by far were the entertainment screens on the back of each seat. The movie and television selection was fantastic and made the nine-hour flight bearable. Another review I read of Icelandair said that they only received one beverage service over nine hours, but we were given a free bottle of water when we boarded and received three drink services throughout the flight. We would absolutely fly Icelandair again and were grateful for their professionalism and care.

The only reason food got a one-star was because there was no meal included in the flight, even though dinner time (and arguably also breakfast) passed by during the flight. There were also no snacks provided. However, I knew about the lack of food service ahead of time and simply brought my own food, so it was pretty much a non-issue. The only real inconvenience was storage space, which was very scarce. Normally I wouldn't say the airline holds fault for that, because passengers bring what they bring and you just kind of have to roll with that, but I saw many instances of passengers clogging up the overhead storage space with unwanted pillows and blankets provided by the airline. Due to lack of overhead space, we had to store our bags over 20 rows away from our seats. Perhaps consider asking passengers if they want one instead of automatically putting them on seats. Also, I had a middle seat on both of my flights and there was a large metal box installed under each middle seat, blocking me from putting my computer bag underneath.

There wasn't much to like of my experience on Icelandair. Overall, the service was spotty, the food, although decent, was highly overpriced. The attendants did not come by often to pick up refuse. I felt I had be strategic about my refuse (garbage). The entertainment system was not easy to figure out. I saw several other customers trying to figure out it out as well. There is more, but these small details all added up to a middling experience.

I did not appreciate a flight attendant telling me I had too much luggage, although I was completely in compliance. Based on my experience, I would not recommend Icelandair to a friend or family member.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Crew was fantastic

uncomfortable to sleep, middle seat, no room to really rest easily

On time clean and efficient

Tv Screen didnt work but they have me a beer so I cant complain too much

They did not provide food, internet, or headphones.

Good service, but I am having a hard time sleeping..

Clean plane, A+ staff, roomy seats, quiet & infrequent announcements.

€20 p/p basic meal, 1 free beverage limit, €€€ for everything.

Only two rounds of coming through with drinks on a 7h flight is not enough. At least come through once an hour with more water...