Find Cheap Flights from Seattle/Tacoma Intl to Reykjavik Keflavik Intl (SEA - KEF)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Crew was very friendly and hospitable, the plane was clean and about as comfy as plane seats can be. We were given a pillow and blanket, which was nice and added to the comfort. The best part of the flight by far were the entertainment screens on the back of each seat. The movie and television selection was fantastic and made the nine-hour flight bearable. Another review I read of Icelandair said that they only received one beverage service over nine hours, but we were given a free bottle of water when we boarded and received three drink services throughout the flight. We would absolutely fly Icelandair again and were grateful for their professionalism and care.

The only reason food got a one-star was because there was no meal included in the flight, even though dinner time (and arguably also breakfast) passed by during the flight. There were also no snacks provided. However, I knew about the lack of food service ahead of time and simply brought my own food, so it was pretty much a non-issue. The only real inconvenience was storage space, which was very scarce. Normally I wouldn't say the airline holds fault for that, because passengers bring what they bring and you just kind of have to roll with that, but I saw many instances of passengers clogging up the overhead storage space with unwanted pillows and blankets provided by the airline. Due to lack of overhead space, we had to store our bags over 20 rows away from our seats. Perhaps consider asking passengers if they want one instead of automatically putting them on seats. Also, I had a middle seat on both of my flights and there was a large metal box installed under each middle seat, blocking me from putting my computer bag underneath.

There wasn't much to like of my experience on Icelandair. Overall, the service was spotty, the food, although decent, was highly overpriced. The attendants did not come by often to pick up refuse. I felt I had be strategic about my refuse (garbage). The entertainment system was not easy to figure out. I saw several other customers trying to figure out it out as well. There is more, but these small details all added up to a middling experience.

I did not appreciate a flight attendant telling me I had too much luggage, although I was completely in compliance. Based on my experience, I would not recommend Icelandair to a friend or family member.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Crew was fantastic

uncomfortable to sleep, middle seat, no room to really rest easily

On time clean and efficient

Tv Screen didnt work but they have me a beer so I cant complain too much

Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!

All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future.

The crew is very friendly and accommodating. Food was decent.

Delayed three hours in Amsterdam then caused me to miss my connecting flight to Seattle. Then they only gave me the option of being late a day. On top of all that they lost my luggage. Time to retire that 767.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was good for airline fare. The entertainment system made the flight go by better. Over all an excellent experience

The usual the leg room is not great nor is the space between passengers. But nothing horrible.

Well worth the upgrade price to purchase Business Class.

They did not provide food, internet, or headphones.

Good service, but I am having a hard time sleeping..

Absolutely no leg room. Much less than most major airlines.

My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.

we no have entertainment for 8 hours. 20 TV's no worked in the plain

The crew was great as usual, and I always enjoy the unique selection of international film in the entertainment system.

That old plane was VERY drafty around the emergency exit. I can't remember ever feeling cold on a plane. Usually it's the opposite. But here was a consistent stream of ice cold air leaking through the airframe around the emergency exit. It was cold enough that I had to put several layers of blankets up on the wall and lean against them all the way home. In addition, my seat was so "well-used" that it provided very little support and often felt as though I was sitting on a bench. Not a pleasant experience.

Clean plane, A+ staff, roomy seats, quiet & infrequent announcements.

€20 p/p basic meal, 1 free beverage limit, €€€ for everything.

Only two rounds of coming through with drinks on a 7h flight is not enough. At least come through once an hour with more water...