On time departure
No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold.
The onboard wifi was not working.
flight was on-time
food - one of the worst meal i ever had in transatlantic flight, i was travelling in business class. Snack is another worst experience..
The credit was polite, hat was about it
We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing.
The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude
Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early.
The seats are too narrow, which I can tolerate for about an hour.
The information that was given was awful. Why would AA send a broken plane to ABW?
Food service was not announced. Take off was delayed one hour
Very courteous crew.pilot was amazing!! Landed in tough wind
|Flights Arrive in||Vail Eagle County|
|Flights Depart from||Seattle/Tacoma Intl|
|Airlines||United, American Airlines|
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