Good crew on board
Poor communication, continued delays of flight. Poor on ground staff at dca
All the services
TV screen didn't work too well. Delayed starting
Flight on time.
Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.
Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.
I had a window priority seating, and without notifying me they change my seat to a middle seat and when I called to change it was pretty much told, no other seats available... Too bad.
Efficient and competent. One of the better airlines out there.
Flight was good but my first flight was cancelled which gave me a 6 hour layover in Seattle.
6 hr delay and arrive at Newark at 7:30 am and have to fight traffic to get home
Comfort and quality of the airline is top notch, like its sister company Virgin.
A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great
Crew and boarding process
No international choice in entertainment and food
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