Find cheap flights from Senegal to New York

Cons: "All good"

Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Pros: "Friendly crew"

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Cons: "Having food & being on time would’ve been nice?"

Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "Quick Boarding Awesome staff"

Cons: "food options"

Cons: "Delta comfort works especially for one who is handicapped"

Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Pros: "Accurate arrival time"

Pros: "Snacks were good. On time."

Cons: "The airport."

Cons: "Delays due to Democrats not making deal"

Pros: "new airbus plane. great luggage bins"
Cons: "nothing"

Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"

Pros: "Nothing"

Cons: "Leg room"

Pros: "Fine, courteous"

Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."

Cons: "they did not serve food in my section at all."

Cons: "dirty plane"

Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Pros: "Everything"
Cons: "No chicken sandwich."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Cons: "Bad information about delays"

Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Cons: "Barking dogs. 4 around us! Middle seat."

Cons: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Pros: "Customer service"

Pros: "EXcellent"

Pros: "Comfortable temperature in cabin!"

Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Pros: "Left ontime, arrived 30minutes early."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Cons: "Arrived at my destination almost two hours after the initial arrival time"

Pros: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Cons: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"

Pros: "30 min. early!"
Cons: "Only pretzels"

Pros: "nothing"
Cons: "I will avoid the airline at all costs"

Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Cons: "No good food options just peanuts and drinks"

Cons: "Everything was ok"

Pros: "Wonderful"

Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Cons: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Pros: "Crew were very good."
Cons: "No vegan food available."

Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"

Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Cons: "New variety of food"

Pros: "Seats are comfortable on Business Class. Service is good"
Cons: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Pros: "Great newer plane, great service!"

Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."

Cons: "There was no entertainment available."

Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Cons: "Not to be late ,and not to loose my luggege"

Cons: "It was a great flight can’t think of anything"

Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"

Cons: "Thanks"

Cons: "wine selection divider between seats"

Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."

Pros: "Didn’t like the sandwich offered"

Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "It was only 2 hours"
Cons: "Small plane, no movies"

Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Pros: "No extra charge for simple refreshments."

Cons: "Engine noise in the cabin is loud."

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pros: "Nothing"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Cons: "I don’t know why they keep making boarding with stairs and bus."

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pros: "It was ok fligh"
Cons: "Food was not so good"

Pros: "The airplane have great entertainment system. The cabin crew are very nice."

Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"

Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Pros: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Cons: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "Good seat near the front."
Cons: "Delayed arrival by 30 minutes."

Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."

Cons: "Meal choice missing kosher non-gluten combination."

Cons: "Wheel chairs for my ill and aged parents was not provided"

Cons: "Food, all flights—ugh!! Basically bad school lunches."

Pros: "yes"

Pros: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Cons: "The food was ok could be better and WiFi didn’t work."

Cons: "The food"

Pros: "Ok"

Pros: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."

Pros: "The pilot did an excellent job navigating through rough weather."
Cons: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."

Pros: "Service"
Cons: "Too many people and little space to move"

Pros: "There was nothing to like about Iberia"
Cons: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Pros: "n/a"
Cons: "Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable."

Pros: "Bumped up to better seats than we paid for. More space mkes a long ride easier."

Pros: "Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom)."
Cons: "Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem"

Pros: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Cons: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Pros: "Boarding process was smooth."
Cons: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Cons: "Had to take a flight to New York 2 days later, then drive back home"

Cons: "They didn’t let me check in or on the flight. Boarding was a disaster for others on my previous flight who were making this connection and British Airways, Iberia, and Kayak had TERRIBLE customer service when helping me (or refusing to help me) rebook my flight. I will never again use any of these companies. I’d rather walk to Europe."

Pros: "Overall was good but had lost luggage"
Cons: "Entertainment"

Pros: "Aircraft is comfortable (A340-600)"
Cons: "One of the flight attendants was rude."

Pros: "I liked the in flight entertainment system. The food was good also and, the flight attendants."
Cons: "The legroom was not that good, but it was ok. Overall it was ok"

Pros: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Cons: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Cons: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."

Pros: "Crew was very nice"
Cons: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"

Pros: "The flight was comfortable and crew was good."
Cons: "Boarding was a nightmare. They need to load back to front."

Cons: "Connecting flight by the same airline put us only 10 mil late. The plane was still at the gate, but they did not let 15+ of us on board and left. We had to wait for 2 hours at a very unfriendly customer service to get placed on another flight."

Pros: "Excellent"

Pros: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Cons: "Lack of organization"

Pros: "Everything"
Cons: "I really enjoy flying in your airline"

Cons: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"

Pros: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Pros: "Not enough vegetarian meals."

Cons: "my bag was lost"

Pros: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Cons: "Nothing"

Pros: "Nothing"
Cons: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."

Pros: "great leg room and food"
Cons: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."

Pros: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."

Pros: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Cons: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Pros: "Didn't happen!"

Cons: "We were on the plane for 2 hours before we were offered any drinks (soda, water, etc.) The seats were quite small ( I'm average sized.) and I often felt as if I were slipping off the seat. The aircraft was very warm with poor airflow."

Pros: "Everything was great."
Cons: "Boarding was a bit late."

Cons: "Waiting for luggage at JFK."

Cons: "Nothing"

Pros: "Seats were comfortable"
Cons: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Pros: "good overall"

Cons: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"

Pros: "Food was good Flight was on time Attendants were very nice"
Cons: "Boarding was extremely disorganized with people not in line. Food service was very slow."

Cons: "Tv not working on whole plane, could not charge I phone"

Pros: "Opérate de By América airlines who changed the trip I had booked completely. Iberia allows two back, since American Airlines was ha delving the flight, they did not respect I arias policies and charged me for the second bag. the new fly was many hours later than what I was expecting. I had pay for preferable seats and in new fly the assigned me whatever was available and when I asked for original seat they told me I had to pay again."

Pros: "Flight attendants were courteous and helpful."
Cons: "1st leg of trip, Flight was delayed an hour, original layover for 2nd leg was 1hr 15mins, so once we hit the ground we were pressed to get deplaned and on to the next gate because the Flight was still showing original on time take off time. Gate was changed, moved further away from arrival gate so many passengers ran to catch a plane that was supposed to be taking off in 10 mins, but when we arrived at the gate, boarding hadn't even started! Info at gate still showed on time take off. We didn't take off for another hour!"

Pros: "Service was great and the airplane was very well maintained."
Cons: "More water, I was thirsty most of the time."

Pros: "The crew was super nice. Everything went smoothly."
Cons: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Pros: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Cons: "Company plays games with attractive low fares but extra charges for seating and luggage"

Pros: "It was on time."
Cons: "90 euro per bag!!!! Outrageous. Never again TAP."

Pros: "The seats do recline, more space than Delta or United"

Pros: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Cons: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"

Cons: "I had to pay to check the first piece of luggage 85€ one way. I was not inform of that when I bough the ticket and I could have chosen a different airline If I had considered that expense. The first piece used to be free intercontinental flights but now it varies depending on the company. I find difficult to find this information when buying and it makes a great difference in the final price you pay. I found strange flight attendants having a very loud conversation in a very quiet flight where most of the people were sleeping."

Cons: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"

Pros: "In flight meal was one of the best I have ever had."
Cons: "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."

Cons: "75 euros per bag on an international flight is robbery. I was also on my honeymoon, which I know shouldn't guarantee anything, but wow did it leave a bad impression, particularly when I hear stories of free upgrades all the time and I couldn't even get a free bag."

Pros: "Movies"
Cons: "Food"

Cons: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."

Pros: "Flight was great"
Cons: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Cons: "flight was delayed. ended up missing our flight from newark home."

Cons: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Cons: "was delayed 2 hours"

Pros: "Friendly and kind captain and crew"
Cons: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Cons: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Pros: "Allw"

Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."

Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Pros: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Cons: "Can't think of anything."

Pros: "I like the flight per se and the crew attention"
Cons: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"

Pros: "Employees are very nice."

Pros: "since it was an older plane maybe it had more leg room"
Cons: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"

Pros: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Cons: "Plane was a little warm. Would have liked more information in English."

Cons: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."

Pros: "Not much"
Cons: "Long flight uncomfortable seats"

Pros: "So accommodating!! Top of the line!"

Pros: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Cons: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."

Pros: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."

Pros: "The crew is always professional and keeps you informed of what changes there are."

Cons: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."

Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."

Pros: "Meal was good."
Cons: "Service was poor, the seat was not comfortable."

Pros: "The movie selection was good."
Cons: "Food was pretty bad, the flight attendant was unfriendly, which is unlike any Portuguese we have met in our trip, maybe she was just having a bad day."

Pros: "Great crew."
Cons: "No air from above. Just an all around bad flight with so many problems."

Pros: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Cons: "Nothing"

Cons: "Seats were uncomfortable"

Pros: "Out of the 100+ flights I've been on in my life. TAP Portugal has been the worst and least professional."
Cons: "My first flight from Madrid to Portugal was cancelled (at midnight) so I had to sleep in the terminal because the bus they provided to the hotel couldn't take all of us. Then my flight to New Jersey was delayed several hours making me miss my next flight to Denver (home) and I had to spend a 2nd night in the terminal. I never received and hotel/food/taxi vouchers. I will do everything to avoid flying with TAP Portugal ever again."

Pros: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"

Pros: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."

Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."

Pros: "Excellent portuguese food served on board, crew was friendly."
Cons: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."

Pros: "Good in every way"

Pros: "Very comfortable."
Cons: "All was good."

Pros: "Service, staff, food, airplanes."
Cons: "Nothing."

Pros: "I was lucky enough to be upgraded and I enjoyed everything!"
Cons: "My media center, screen, music etc abruptly shut off and remained off the the entire trip. On my previous flight all sound was lost on the on board media center."

Pros: "It was comfortable"
Cons: "The wifi wasn't working"

Pros: "Fast wi fi and decent selection of in flight stuff on devices. Landed early!"

Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."

Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."

Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."

Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Cons: "Overall really outstanding. I’m not a United flyer and think I’m going to be. One thing...like when you get free texting. Just flew Alaskan Air and they had that. Really good."

Pros: "Every body was moving in order and fast"

Pros: "We had some delays but, I got to where I needed to go."
Cons: "WHY IS BASIC ECONOMY THE DEFAULT TICKET OPTION AND WHY IS IT EVEN A THING? It’s insanely inconvenient and WAY too expensive for offering you absolutely nothing - no carry on, no food, no seat selection, literally nothing. I paid upwards of $800 to fly round trip to IOWA - I can’t think of the last time I spent so much money to be so uncomfortable and have ZERO ability to upgrade or alter my experience."

Cons: "Very delayed"

Pros: "The pilots explained why we were delayed and everything."
Cons: "I can't wait until LGA is done with it's renovations. It's kind of a dumpy airport"

Cons: "Every thing"

Cons: "United, for our third leg of our trip, again delayed the trip by an hour. Rather than for weather reasons though, which the airline cannot help, this was for staffing reasons."

Pros: "Outstanding service. On time very nice employees"
Cons: "No complaints at all."

Pros: "On time departure and arrival"

Cons: "We were stuck on runway for almost an hour. Plane was uncomfortably warm. Josh"

Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pros: "I enjoyed the comfortable seating"
Cons: "Nothing"

Cons: "NA"

Cons: "delays... not flying united again"

Cons: "Omaha United personnel"

Pros: "I liked that the plane did not crash"

Pros: "The snacks that was given"
Cons: "There was a delay leaving and while we was in the air."

Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."

Cons: "No wifi"

Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Cons: "Comfort, service.., terrible'"

Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."

Pros: "Nothing"
Cons: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"

Pros: "Poor Manuel"

Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Nothing"

Cons: "Everything went well"

Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"

Pros: "Pretzels is not enough I pay a lot to travel"

Pros: "I landed safely"
Cons: "Seating was absolutely crammed."

Pros: "New aircraft and smooth ride. Good attendants."

Pros: "Food"
Cons: "Lost my bag."

Pros: "Nothing"
Cons: "The fact that it hasn't left yet and it won't leave until 8pm."

Pros: "Everything ran on time"
Cons: "Would love healthier snacks"

Pros: "Boarding was a mess..."

Cons: "The delays"

Cons: "Nearly everything.....won't even consider united again"

Pros: "We got to New York thank god"
Cons: "Delay over 1hour and half"

Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."

Cons: "Bad"

Pros: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."

Pros: "Service"

Pros: "nothing"
Cons: "everything"

Pros: "Much more comfortable."
Cons: "Lavatory still dirty."

Pros: "Comfy environment, not completely booked plane"
Cons: "The price for one little bottle of Rum, highway robbery I say."