very nice seats.
6hours delay and no reimbursement. It sucked! Thank you.
Crew were very nice.
Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now.
The gate was not suitable for so many people . It was very cold in the airplane
The flights were good. The cancellation was handled poorly.
AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation.
Flight was on time.
Long flights should have something edible.
Everything was wonderful thank you so much
We did not crash. Eventually we got to our destination.
All flights were awful. None were on time. I paid for economy plus aisle seat but was put in economy middle seat anyway. Asked for refund and was sent to 3 different people. The final person, a gate agent for my departing gate, Peggy Hunter, told me that she has 35 years experience and she knows everything about United Airlines’ processes. Told me the only way I might get a refund is to submit online but that paying extra for a seat upgrade doesn’t mean I will actually get one and that I should read the fine print on the ticket. Had previously spoken to another gate agent who had told me that I could ask for a refund at the departing gate. Wifi didn’t work. On one of three delayed flights had to beg for water to take my medicine. I will make extra efforts to avoid using this mediocre airline.
Arrived earlier than expected.
Waited an hour for the gate to be vacate by another plane.
being my first time flying international everything went smooth. The staff was very helpful.
This flight went smooth, I was very pleased with it.
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