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Airports
Origin
Shanghai
$573
only
$573
$573
only
$573
Destination
Chicago
$573
only
$573
$896
only
$896
Sat, Apr 21
PVG
ORD
28h 10m
Sun, May 6
ORD
PVG
28h 35m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1156 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
SZX
PEK
Excellent 10.0

Everything was clean and well appointed. The air attendants were helpful and friendly. The seat was fine and they provide a nice little back pillow & blanket in economy. The food was tasty and simple which is good for long flights. Not overly salted. I found it to be a satisfying experience in economy.

All was fine

PEK
CAN
Excellent 9.6

Not a crowded flight so had an extra seat. That was really nice.

It was all fine.

ORD
PEK
Excellent 10.0

Everything felt comfortable and clean on my first flight on Hainan. I sat in economy and overall it was a great experience, especially considering what I paid from Chicago to Shenzhen via Beijing. The food might be slightly better on Cathay Pacific, but I really have no complaints about it. It was tasty and relatively healthy. It wasn’t oversalted and on long flights that makes a huge beneficial difference. You can always go to the galley and grab a simple sandwich if you need something between meals. Overall it was an excellent experience.

PEK
SEA
Excellent 8.6

The crew was very attentive.

Having to take a shuttle and then get on the plane outside is cold and a hassle.

SEA
PEK
Excellent 8.6

Customer service from the crew was outstanding.

Lack of leg room.

Sat, May 5
PVG
ORD
39h 00m
Tue, May 22
ORD
PVG
26h 05m
Trip: 18 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3031 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
LAX
Good 6.6

Flight was not over crowded. Got to rest. Crew very helpful and friendly

Food disappointing

ICN
MNL
Good 6.0

i love the foods and entertainment

LAX
ICN
Excellent 10.0

food and service

CEB
ICN
Excellent 9.3

i like how accomodating the crew was

MNL
ICN
Good 6.3

Crew very friendly. Check in very fast

Food was disappointing. Lounge in Manila was dirty

Mon, May 14
PVG
ORD
30h 12m
Mon, Jun 4
ORD
PVG
19h 25m
Trip: 22 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

YYZ
YEG
Okay 5.0

Very long delay not fair to passengers

YUL
MIA
Okay 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

LHR
YVR
Excellent 8.6

Flight was on time and the staff and crew were courteous.

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

Tue, Feb 27
PVG
ORD
13h 30m
Tue, Mar 6
ORD
PVG
14h 55m
Trip: 8 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 10 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
PVG
ORD
Okay 4.3

It is not a problem not to have a personal entertainment screen in front of you; but both the wifi system and the control in my chair arm were not working!! And this being a 14 hour flight !!

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

IAH
HNL
Excellent 9.3

The flight crew was very welcoming and positive. They were attentive and ensures that every one had headsets, blanckets etc for the 8.5 hour flight.

Lacking food healthy food options. No salads or light bites available. The warm food that they did have was terrible and very salty. I wish their in-flight entertainment was not on our own devices because updates to the app are required which you wouldnt know unless you were on the plane and connected to their wifi.

PVG
ORD
Mediocre 2.0

Nothing!

Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!

ORD
ATL
Okay 5.6

I was so pleased that United offered the flexibility to change my flight before the chicago snowstorm without incurring a change fee.

I paid for seats on my original flight. But ended up sitting separate from my traveling companion on the new flight.

Thu, May 10
SHA
MDW
17h 12m
Thu, May 17
MDW
SHA
22h 40m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

ATL
DTW
Excellent 10.0

Pls see above

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

CZM
ATL
Excellent 10.0

easy but long day coming home

however on the initial trip to cozumel we where rerouted from kc to huntvilles therefore missing our connecting flight to cozumel so the airline was accomodating and reseated us on a flight to cancun instead and I was thankful but i know that that flight was cheaper when i booked this but i didnt want to make the treak to cancun and bus and then ferry to cozumel but ended up doing that anyway is there any way at all to be compensated for the diffrence I am not upset at all but that made for a really long day getting there Just putting it out there

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

Sat, Apr 21
SHA
ORD
28h 10m
Sun, May 6
ORD
SHA
28h 35m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1156 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CAN
PEK
Excellent 9.0

The crew is very attentive and kind.

Crowded, small space.

SYX
PEK
Excellent 8.6

I had about 30 minutes to change planes in Beijing cause of the flight delay (still had to switch terminals, check in and go through the border). I was met by an airline representative near the plane with a special bus and accompanied through all the bureaucracy very quickly. Excellent airline staff.

the flight was delayed for 1.5 hours and no staff in Sanya domestic terminal could speak English

PEK
SEA
Excellent 8.6

The crew was very attentive.

Having to take a shuttle and then get on the plane outside is cold and a hassle.

PEK
CAN
Excellent 9.6

Not a crowded flight so had an extra seat. That was really nice.

It was all fine.

SEA
PEK
Excellent 8.6

Customer service from the crew was outstanding.

Lack of leg room.

Thu, Jun 7
SHA
ORD
19h 40m
Mon, Aug 6
ORD
SHA
26h 05m
Trip: 61 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3031 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
LAX
Good 6.6

Flight was not over crowded. Got to rest. Crew very helpful and friendly

Food disappointing

CEB
ICN
Good 6.3

The flight attendants were all helpful and nice, which is rare.

Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!

JFK
ICN
Okay 5.6

when they leave laugage in korea and they deliver within 2 days

LAX
ICN
Excellent 10.0

food and service

ICN
MNL
Good 6.0

i love the foods and entertainment

Thu, Jun 7
PVG
ORD
19h 40m
Sun, Aug 5
ORD
PVG
21h 10m
Trip: 60 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3031 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
ORD
Excellent 10.0

Food and the services by flight attendants.

tight seat.

ICN
MNL
Good 6.0

i love the foods and entertainment

ICN
CRK
Okay 4.0

The airlines broke my stroller. Complained to the crew but they pointed us to 4 different directions! Now I have a toddler running around the airport since she is not strapped down to her stroller, heavy carry on sand a broken stroller to carry around incheon airport trying to look for their office that nodoby knows where it’s located at!!!! When we finally found the office, their answer was to contact Chicago crew when we get back! No solution for us for the mean time! I’ll be on vacation for a month! Now I guess I have to pay for a new one out of my pocket for their mistake!

JFK
ICN
Good 6.3

Great friendly staff, good food.

Both legs were late, the first nearly making me miss the next. Lost my only suitcase for the trips. Seats are really uncomfortable.

JFK
ICN
Okay 5.6

when they leave laugage in korea and they deliver within 2 days

Mon, May 14
SHA
ORD
30h 12m
Mon, Jun 4
ORD
SHA
19h 25m
Trip: 22 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

YUL
TPA
Good 7.6

I pre-ordered a breakfast, it was fresh and tasted good.

The flight crew needed us to check our carry on luggage, due to space issues, but I noticed that there was a lot of extra space in the upper storage that hadn't been used.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

LHR
YVR
Excellent 8.6

Flight was on time and the staff and crew were courteous.

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

Tue, Feb 27
SHA
ORD
13h 30m
Tue, Mar 6
ORD
SHA
14h 55m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
MUC
IAD
Excellent 10.0

I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again.

Nothing.

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

IAH
HNL
Excellent 9.3

The flight crew was very welcoming and positive. They were attentive and ensures that every one had headsets, blanckets etc for the 8.5 hour flight.

Lacking food healthy food options. No salads or light bites available. The warm food that they did have was terrible and very salty. I wish their in-flight entertainment was not on our own devices because updates to the app are required which you wouldnt know unless you were on the plane and connected to their wifi.

EWR
PTY
Excellent 10.0

Friendly staff, great food.Overall good flight

Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English.

IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

Thu, Mar 1
PVG
ORD
13h 30m
Wed, Mar 7
ORD
PVG
14h 55m
Trip: 7 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 10 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
PVG
ORD
Mediocre 2.0

Nothing!

Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!

IAH
HNL
Excellent 9.3

The flight crew was very welcoming and positive. They were attentive and ensures that every one had headsets, blanckets etc for the 8.5 hour flight.

Lacking food healthy food options. No salads or light bites available. The warm food that they did have was terrible and very salty. I wish their in-flight entertainment was not on our own devices because updates to the app are required which you wouldnt know unless you were on the plane and connected to their wifi.

MUC
IAD
Excellent 10.0

I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again.

Nothing.

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

PVG
ORD
Mediocre 3.0

The plane was big and they made sure to keep you hydrated.

Most of the airline staff were unbelievably rude. They wouldn't let me 91 year old grandfather get up to stretch at ask during the flight. They also told me to stay out of the way and sit down during a medical emergency when I got up because they needed a doctor.

Thu, May 10
PVG
MDW
17h 12m
Thu, May 17
MDW
PVG
22h 40m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

CZM
ATL
Excellent 10.0

easy but long day coming home

however on the initial trip to cozumel we where rerouted from kc to huntvilles therefore missing our connecting flight to cozumel so the airline was accomodating and reseated us on a flight to cancun instead and I was thankful but i know that that flight was cheaper when i booked this but i didnt want to make the treak to cancun and bus and then ferry to cozumel but ended up doing that anyway is there any way at all to be compensated for the diffrence I am not upset at all but that made for a really long day getting there Just putting it out there

Mon, Jul 2
PVG
ORD
28h 10m
Tue, Jul 24
ORD
PVG
28h 35m
Trip: 23 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1156 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
SYX
PEK
Excellent 8.6

I had about 30 minutes to change planes in Beijing cause of the flight delay (still had to switch terminals, check in and go through the border). I was met by an airline representative near the plane with a special bus and accompanied through all the bureaucracy very quickly. Excellent airline staff.

the flight was delayed for 1.5 hours and no staff in Sanya domestic terminal could speak English

PEK
SEA
Excellent 8.6

The crew was very attentive.

Having to take a shuttle and then get on the plane outside is cold and a hassle.

SEA
PEK
Excellent 9.3

Nice movie selection of movies.

Nothing.

CTU
PEK
Good 6.3

The flight boarded on time, and arrived only approx. 30 minutes late for a 15 hour flight. The staff were friendly and seemed well-meaning.

It seemed that the staff for the NY-Chengdu did not include anyone who spoke English beyond a few memorized phrases. Another passenger and I were standing in the back and speaking, and the crew asked her to tell me that we weren't allowed to stand there and had to return to our seats. Their lack of English would be a problem if there were an emergency of any sort. The flight attendant tried to wake me several times to give me my vegetarian meal. When I was finally awake enough to eat he said the food was no longer good, I should wait until the next meal time. Entertainment options for the NY-Chengdu flight were limited - current or recent English options were few. Foreign language (mostly Chinese) options had subtitles, but few looked like there would be an interesting and fun storyline. The entertainment system was broken for the Chengdu-Beijing flight.

ORD
PEK
Excellent 10.0

Everything felt comfortable and clean on my first flight on Hainan. I sat in economy and overall it was a great experience, especially considering what I paid from Chicago to Shenzhen via Beijing. The food might be slightly better on Cathay Pacific, but I really have no complaints about it. It was tasty and relatively healthy. It wasn’t oversalted and on long flights that makes a huge beneficial difference. You can always go to the galley and grab a simple sandwich if you need something between meals. Overall it was an excellent experience.

Thu, Mar 1
SHA
ORD
13h 30m
Wed, Mar 7
ORD
SHA
14h 55m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

LGA
IAH
Good 6.3

I was told that I had to gate check my bags which had all of the necessities to travel with my child ( snacks, books, toys) due to it being a full flight. When I boarded, there were still several overhead storage bins completely empty. Very annoying. The crew could have physicallt assessed and checked before assuming due to flight capacity.

MUC
IAD
Excellent 10.0

I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again.

Nothing.

IAH
HNL
Excellent 9.3

The flight crew was very welcoming and positive. They were attentive and ensures that every one had headsets, blanckets etc for the 8.5 hour flight.

Lacking food healthy food options. No salads or light bites available. The warm food that they did have was terrible and very salty. I wish their in-flight entertainment was not on our own devices because updates to the app are required which you wouldnt know unless you were on the plane and connected to their wifi.

Tue, Apr 24
SHA
MDW
22h 48m
Tue, May 8
MDW
SHA
21h 03m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

ATL
JNB
Okay 4.0

Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

CZM
ATL
Excellent 10.0

easy but long day coming home

however on the initial trip to cozumel we where rerouted from kc to huntvilles therefore missing our connecting flight to cozumel so the airline was accomodating and reseated us on a flight to cancun instead and I was thankful but i know that that flight was cheaper when i booked this but i didnt want to make the treak to cancun and bus and then ferry to cozumel but ended up doing that anyway is there any way at all to be compensated for the diffrence I am not upset at all but that made for a really long day getting there Just putting it out there

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

Mon, Jul 2
SHA
ORD
28h 10m
Tue, Jul 24
ORD
SHA
28h 35m
Trip: 23 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1156 reviews
Overall
7.9
Boarding
7.8
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
ORD
PEK
Excellent 10.0

Everything felt comfortable and clean on my first flight on Hainan. I sat in economy and overall it was a great experience, especially considering what I paid from Chicago to Shenzhen via Beijing. The food might be slightly better on Cathay Pacific, but I really have no complaints about it. It was tasty and relatively healthy. It wasn’t oversalted and on long flights that makes a huge beneficial difference. You can always go to the galley and grab a simple sandwich if you need something between meals. Overall it was an excellent experience.

PEK
SEA
Excellent 8.0

The flight was smooth, once we began. There were few bumps.

I did NOT like having to wait almost two hours to board, and the constant "We expect to have our computer system up in 'a few minutes' " was really annoying.

FOC
PEK
Good 6.6

The flight went smoothly, once we began.

CAN
PEK
Excellent 9.0

The crew is very attentive and kind.

Crowded, small space.

SZX
PEK
Excellent 10.0

Everything was clean and well appointed. The air attendants were helpful and friendly. The seat was fine and they provide a nice little back pillow & blanket in economy. The food was tasty and simple which is good for long flights. Not overly salted. I found it to be a satisfying experience in economy.

All was fine

Tue, Apr 24
PVG
MDW
22h 48m
Tue, May 8
MDW
PVG
21h 03m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
ATL
JNB
Okay 4.0

Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.

BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

Fri, Apr 20
PVG
MDW
33h 57m
Sun, Apr 22
MDW
PVG
17h 15m
$1059
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

Fri, Apr 20
SHA
MDW
33h 57m
Sun, Apr 22
MDW
SHA
17h 15m
$1059
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

ATL
DTW
Excellent 10.0

Pls see above

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

CZM
ATL
Excellent 10.0

easy but long day coming home

however on the initial trip to cozumel we where rerouted from kc to huntvilles therefore missing our connecting flight to cozumel so the airline was accomodating and reseated us on a flight to cancun instead and I was thankful but i know that that flight was cheaper when i booked this but i didnt want to make the treak to cancun and bus and then ferry to cozumel but ended up doing that anyway is there any way at all to be compensated for the diffrence I am not upset at all but that made for a really long day getting there Just putting it out there

ATL
JNB
Okay 4.0

Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.

Mon, May 7
SHA
MDW
17h 12m
Mon, Jun 4
MDW
SHA
17h 15m
$1101
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

ATL
DTW
Excellent 10.0

Pls see above

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

Shanghai to Chicago Flight Information

Avg. Flight Duration 14h 12m
Flights Arrive in Chicago
Flights Depart from Shanghai
Flight Price $573
Distance 7056 miles
Airlines Hainan Airlines, Asiana Airlines, Air Canada, United, Delta
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