Great staff. Arrived very early. Smooth flight .
A great flight
No real food to eat
Timing of flight routes
Sat on a pillow
Crew was very friendly.
Having to pay for baggage on an international flight and no better snacks available without purchasing them.
Late departure- even with snow issues have not had similar problems with WestJet
There was no entertainment !
Some of the crew were rude no food or drinks No entertainment of any sort for long trips
Flight cancelled due to weather, the workers made it seamless.
Had to tack on extra expenses for food while waiting for the next flight. Should have gotten some type of vouchers to cover meals at the very least during cancellations. That would be next level.
No entertainment Little to no food or drinks Some crew were rude
For the trip to finish
The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.
Boarding and entertainment were good..
Over an hour delayed and unlesss you pay up the seating is very cramped
Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting.
Waffle cookies were amazing
very comfortable seats, and plane landed early
no free entertainment for personal devices. screen was broken and controller did not work.
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