Flight was delayed and left 2 hours late.
Seats were comfortable. Food was OK.
Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense.
Everything, we were on time and everything was perfect.
Crew gets excellent makes for friendliness.
Coffee not served with meals. Coffee came after meal was eaten.
|Flights Arrive in||Philadelphia|
|Flights Depart from||Shanghai Pu Dong|
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