Daily cleaning, installation of cabin HEPA filters on flights from South America to Denver
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Scores according to KAYAK customer reviews
Pros: "Friendly crew members."
Cons: "Check-in procedure."
Cons: "I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat."
Cons: "Left 5 hours late. Not notified til I left for airport. Sat on the plane almost 90 minutes before we took off. Flight was good"
Cons: "Delays and nonstop messages about ETAs and gate changes"
Cons: "The flight was delayed for quite awhile. I had been traveling all day and I just wanted to go home. We also were not informed why it was delayed for so long."
Cons: "Tv’s were fickle and my other seat had no audio."
Cons: "Just flying with no 3h delays."
Pros: "My seat was broken, so I couldn't recline, which made my lower back ache. The TV was fuzzy and several channels didn't work, and others would cut in and out"
Cons: "Took me asking twice where my coffee was. Flight attendant forgot."
Pros: "The JetBlue crew as always was friendly and helpful. Love the snacks. We like JetBlue far more than other airlines. This trip was partially due to a credit from a previous trip, which was cancelled due to medical issues. Getting a credit was very painless, and the agent was sooo courteous and helpful! Just a great airline!"
Cons: "Logan needs to be updated. The concourse is old, worn out, disorganized. Due to weather our flight was a bit late, but everyone kept us well-informed. A most pleasant surprise compared to a certain "Untidy" airline with cramped seats, lots of extra charges, late flights, and a crabby crew."
Pros: "The cabin crew came through to collect waste from the passengers and made an effort to separate recyclables from trash. Air travel generates too much waste so it's nice to see JetBlue making an effort to reduce waste."
Pros: "There was free internet in the flight! In addition to movies and what not."
Cons: "It only flies out of JFK, and it is a bit far for me"
Pros: "The leg room was great, and the trip was enjoyable."
Cons: "The aircraft itself was in average shape and dated (weathered seats, didn't have power supplies)"
Pros: "Just disappointed in delay of about 1:15"
Cons: "Departure was delayed, then it made an unscheduled stop in Jamaica for refueling! A 3 hour flight ended up taking 7 hours. On top of that the plane did not have a way to recharge a cell phone. The entertainment choices as well as the tv screen were poor and then there was no way to turn off the screen."
Pros: "We were very happy with practically everything with our first impression of this airline as well as the customer service."
Cons: "We had to pay a little bit of money to upgrade our flight and now we found out that if we apply for the one credit card of theirs the fee would be more then refunded over the year."
Cons: "Delayed 2 hours for lack of pilots."
Cons: "No TV service both ways of my trip. Passanger seat control come out of place."
Pros: "Jet blue is great."
Cons: "Delays are not. We were on the receiving end of bad weather up and down the east coast which delayed our late flight many hours"
Pros: "Leg room!"
Cons: "Entertainment wasn’t working, they constantly run out of fresh food. It has happened several times in different flights. Luggage delivered late. Too long of a wait in Fort Lauderdale"
Cons: "The flight attendant was sitting next to me and wouldn’t shut up. So annoying!!!!"
Pros: "We love flying Jet Blue, especially because of the leg room. Everyone is so attentive. The snacks are great, too."
Cons: "Unfortunately one of the monitors wasn’t working."
Cons: "No working internet or video"
Pros: "We started late and the flight was unbelievably bumpy and no updates from the pilot - it’s nerveracking!! It also took us an additional hour to get to Denver!"
Cons: "Overhead light and recliner weren’t working"
Pros: "Great selection of food and entertainment, nice service."
Cons: "We taxied for 40 minutes before taking off without getting any information about why we weren’t moving."
Pros: "They canceled the fly and left me in NY 3 days did not gave any reson for wy they cancel the flight and the didn’t help with hotel or noting cal"
Cons: "The movies"
Pros: "The service of our flight attendant and the smile of the pilots.."
Cons: "Everything was excellent."
Pros: "On time flights with punctual boarding and early arrival Polite flight attendants Pilots pointed out areas of interest during the flight Comfortable take off and landing Unlimited snacks and beverages, even on shorter flights Free entertainment, even on shorter flights"
Pros: "Okay food and drinks"
Cons: "There were smelly people on a hot plane making more smells here and there for over 3 hours. I couldn’t breathe. My entertainment console did not work to full capacity"
Pros: "Leg room was good."
Cons: "The flight was delayed twice, then we had to sit on the plane for around 45 minutes before we could take off. I never seem to get in and out of JFK on JetBlue without some type of delay."
Pros: "Great customer service and attentive staff. I would definitely ride Jetblue again."
Cons: "No in flight ent or wifi"
Pros: "The seats are comfortable. Enjoyed the TV. JetBlue is our preferred airline. Haven't had a bad experience."
Cons: "The free snacks could be a lot healthier, i.e. apples, hummus,"
Pros: "We arrived earlier than expected and easy boarding."
Pros: "Leg room, comfort, travel time"
Cons: "Flight was late an hour, and the snacks were okay."
Pros: "Boarding from back of plane"
Cons: "Didn't get snack I asked for and what I got (popcorn chips) I didn't like. Also chair wouldn't recline"
Cons: "you never put my luggage on my flight, so I had no clothing for the day."
Pros: "No food for 11:30 flight - even though it was lunch time. snacks are "fair" at best Ontime seats and space are fine"
Cons: "very limited TV and movies ... other airlines are better ..."
Cons: "A total mess and short of information"
Pros: "Even in regular couch seats I found the leg room to be good."
Cons: "Flight crew was efficient but not particularly friendly. Could smile more."
Cons: "Had to pay for snacks and blanket, which is ridiculous. Very disappointed."
Pros: "Boarding is much more efficient than usual airline classist hierarchy."
Cons: "No USB ir AC outlets. Tiny screens and no choice on movies"
Pros: "Nice flight attendants..."
Cons: "Very cold in cabin-"
Cons: "International fly without food, what a shame!!"
Pros: "After a long day of flights and airports it was a nice way to end the trip. Comfortable seats and no frills with class"
Pros: "Excellent crew"
Cons: "The turbulence was really bad ! I couldn’t sleep at all !"
Pros: "On time"
Pros: "The seat was decent"
Cons: "A little late for departure, still loved it"
Pros: "good crew. great seats."
Cons: "I would like to have tv screens in flights from Bogota to Panama. No entertainment at all. But from Panama to Miami it was perfect."
Pros: "They closed the flight 30 minutes before the departure hour."
Pros: "Good crew. Very responsive to requests."
Pros: "Very good crew."
Cons: "Baggage slow"
Pros: "Crew were friendly, drinks plentiful, food decent."
Cons: "Plane delayed both legs, no communications from airline, no assistance or compensation offered. Ancient plane, one film on a 9 inch screen about five rows away. Terrible sound. Huge queues at check-in. Took seven (literally) employees to work out how to cope with a US visa (vice an ESTA)"
Cons: "Atention and service"
Pros: "The crewman were extremely friendly, very professional team!"
Cons: "PART OF MY LUGGAGE WAS STOLEN, VERY UNSATISFIED"
Cons: "Security was redundant and disorganized. Gate staff were uninformitive."
Pros: "Smooth flight"
Pros: "Great. Flight"
Pros: "Very organized"
Cons: "Food not good. Would be nice if is more organic. Example breakfast more protein."
Pros: "Everything was very quick"
Pros: "Nothing special"
Cons: "Crowded lounge in Panama with no fooe."
Pros: "free wine"
Cons: "seat didn’t recline due to exit row"
Cons: "Service was not helpful."
Pros: "I liked how accommodating the staff was with seating for my family, as I was traveling with two young children and we weren't seated together. There was more leg room than most other domestic air travel companies I have been on. There was no upgrade charge for every little thing, such as blankets, pillows, etc. We were fed on each flight, and alcoholic beverages were at no additional charge. The exit tax to leave Costa Rica was included in our ticket, which I was not aware of until I was leaving the country. (nice surprise). Over all, most other airline companies in the USA have made changes that improve their bottom line, but they have completely ruined any favorable aspect of traveling with their airline (American Airlines, Frontier, Southwest, Delta, etc). Copa has done a great job of providing great service and cost for travelers. Please do not change your business strategy by removing some of the above mentioned benefits I enjoyed in order to improve your profit margin. It is refreshing to know there are still air carriers out there that retain the service that is hoped for by most travelers. Also, Roxana and her entire flight crew were outstanding. Thank you , I will fly with you anytime I have the chance."
Pros: "courtesy, punctuality and comfort."
Pros: "Nice and friendly crew. Punctual."
Cons: "No legroom whosoever."
Pros: "Love the legroom. Crew is friendly. Cabin is clean."
Cons: "Food is not good. Bring your own snacks and enjoy the legroom on the plane"
Pros: "Comfortable and short"
Pros: "The crew attention"
Cons: "The very ugliest seats. The last ones don't go back to sleep."
Cons: "I cant say that it was good since i didnt take the flight. I had to make a change so it was cheaper to just fly with some one else rather then pay to make a change with Copa. On the way down it was not that bad. I was just not happy with the change price but it is what it is."
Pros: "EVERything was perfect. The only thig is to uodate the movies selection. Def will travel again with copa"
Pros: "The food"
Pros: "Food was decent."
Cons: "Wasn't given headphones when asked."
Pros: "I liked the seats, drinks and food."
Cons: "I would have loved to have a veterinarian option."
Cons: "The food."
Cons: "Food was bad."
Cons: "Rude crew, old plane, no entertainment"
Pros: "Service, service, service. It´s a 1 hour flight, and they offer food and drinks. Not your usual airline. Always on time."
Cons: "Boarding took a bit longer than usual, passengers didn´t help much today."
Cons: "Got bumped from flight"
Pros: "We liked everything. It was short but great."
Pros: "Licor gratuito"
Pros: "Everything was great"
Cons: "Flight was delayed on bogota no help went we got to panama to get the next flight information"
Cons: "Only middle seats available; couldn't be seated next to travelling companion."
Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Seats comfortable, but planes are old and outdated"
Pros: "it was ok."
Pros: "Everything perfect. On time, good service"
Cons: "And then the next available flight was 1600$ with no insurance coverage. I had to be late to travel with an acceptable flight price. I expect some sort of compensation for this lack of awareness. No one called my name or the flight number before the flight had left whixh is weird to me."
Pros: "The flight was on time and enjoyable."
Pros: "Crew was great."
Pros: "1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat"
Cons: "just about everyting"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "Spacing people out until this covid is over"
Pros: "Meal provided was excellent"
Cons: "Delayed flight"
Pros: "Everything was great"
Pros: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"
Pros: "I loved everything! Best flight experience in a long time. Really easy, on time, great window seat, thank you"
Cons: "Me probably. You guys were excellent!"
Cons: "Not allowed unleashed dogs to take my seat or be in my flight"
Cons: "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
Cons: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."
Pros: "Crew was great"
Cons: "Absolutely no accommodation for seat assignments and the lady at the gate was so rude for even just asking to sit next to my fiancé even though there were tons of single people on the flight."
Pros: "The flight itself was fine."
Cons: "The gate change was not announced on my phone app (changed from E7 to D49). I hate leaving out of Terminal E at MIA. There is no point to having TSA Pre-Check if you have to stand in line with people who don't have it. I have to remove my liquids and laptop. It's such a shabby, run-down terminal."
Pros: "Crew was nice"
Cons: "Not enough leg room. They did a gate change and I almost missed the flight because nothing was announced and when I looked at my phone app it had the previous gate."
Pros: "Overhead bins were newly done with plenty of space since carryon can be placed vertical on side. Decide holder built into the seat was very nice."
Pros: "Nice staff"
Pros: "Pretty standard flight"
Cons: "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."
Pros: "The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight."
Cons: "The WiFi did not work and so no entertainment for a flight of almost 4 hours."
Cons: "3+ hour flight with no TV/ entertainment"
Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
Pros: "They got us there quickly."
Pros: "Ahead of schedule"
Pros: "Seats were too tight and too close together."
Pros: "We got home early"
Cons: "The sandwich was auwful"
Pros: "Movie and tv selection was good. Boarding was a cinch, we took off exactly on time, seats were comfortable, too."
Cons: "Airline misplaced my boyfriend's checked back with our duty free Portuguese wine in it. It still hasn't been delivered to him the next day. They had three hours to get the bag on the flight."
Pros: "Nothing in particular"
Cons: "Outlet did not work"
Cons: "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."
Cons: "Everything. Had to sleep overnight in airport and was late coming home."
Pros: "Wonderful, again. Will fly American any chance I get!"
Cons: "No tvs!!"
Cons: "the new seats are awful"
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"
Cons: "Long delay"
Cons: "Small plane"
Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"
Pros: "More improved than the last trip I took with AA to Denver. Efficient boarding."
Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"
Cons: "The flight was 3 hrs late, of which 1.5 before boarding, and almost 1.5 stuck in the plane."
Pros: "Schedules were always on time, the price was the best"
Pros: "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
Cons: "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."
Cons: "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."
Pros: "Very friendly staff"
Pros: "The plane was new on the interior and comfortable."
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Pros: "I liked sitting next to my friends."
Cons: "Lack of leg room"
Pros: "The spirit employees were very helpful when I checked in"
Pros: "The price"
Cons: "Spirit is unorganized and understaffed"
Pros: "Didn’t eat, no entertainment offered."
Cons: "20 min Delayed departure"
Pros: "Got what paid for"
Pros: "Everything is at an extra cost. From snacks to luggage to picking your seat."
Pros: "The people were really nice"
Cons: "Paying $52 for my one luggage"
Pros: "Price was right"
Cons: "Reserved my seat but didn't get it; cramped."
Cons: "I wasn't flying to hawaii"
Cons: "Delayed 2 hrs"
Cons: "Making e-ticket should be easier and simpler."
Cons: "It's not that I didn't like it. They just don't offer food and entertainment."
Cons: "So uncomfortable no leg room at all"
Pros: "It was better than Frontier Airlines."
Cons: "Comfort, fees, plane quality, overall quality"
Pros: "& quick"
Cons: "Every thing"
Cons: "Very uncomfortable ride. We a t-shirt hard ,zero leg room"
Pros: "They suck so bad!!!"
Cons: "They just suck really bad!!!"
Cons: "The plane was delayed! They have all these secret fees"
Cons: "BEFORE YOU GET ON THE PLANE SO MUCH EASIER ON DELTA I WILL NOT BE BACK"
Pros: "Needs more room. Packed like sardines"
Pros: "Good seat, enough room"
Cons: "Cost for food"
Cons: "Fees, late arrival"
Pros: "Price was good. i ]will fly Spirit whenever possible and I will rnecomend often"
Cons: "Delay other than I did get a reminder ."
Cons: "Flights delayed multiple times both ways."
Pros: "The whole experience. Very friendly."
Cons: "No complaints"
Cons: "Seating arrangement is horrible your legs are in front of your face"
Pros: "All was great but the extra large seat did not recline?"
Cons: "Did not do final leg"
Cons: "Payment for drinks"
Cons: "So late!"
Pros: "the service was wonderful, the l8nes wwnt by quickly"
Pros: "No frills or hassles"
Pros: "Everything went well from beginning to end."
Cons: "I have no complaints"
Pros: "The pilot made jokes about how cheap spirit airlines is."
Pros: "Low cost"
Cons: "Crowded seating"
Pros: "The good price and straightforward process"
Cons: "The delay but it happens"
Cons: "The plane smelled overwhelmingly like urine."
Cons: "Delayed like many spirit flights I have been on in the past"
Pros: "The ticket price was wonderful."
Cons: "Paying for luggage, seat, etc. - everything is an up charge."
Pros: "The price was great."
Cons: "The great price means basically no amenities. That's okay, I'll take the cheap price."
Pros: "Nothing ev"
Cons: "No military pre-boarding, charge for luggage."
Airlines flying from South America to Denver have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South America to Denver
Masks required on board, masks provided on flights from South America to Denver
Social distancing seating
Middle seats unavailable to book on flights from South America to Denver
Testing for antibodies, testing for symptoms for flights from South America to Denver
Waiving of change fees. Search flexible flights from South America to Denver