Daily cleaning, installation of cabin HEPA filters on flights from South America to Myrtle Beach
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Scores according to KAYAK customer reviews
Pros: "Social distanced seating"
Pros: "Flight was on time and crew helped find a place for my violin. Even though I was early to the gate, they also helped me update my seat before the new flight crew arrived."
Pros: "the crew was friendly and courteous"
Cons: "Boarding process was cumbersome. Look at the Southwest model."
Pros: "Got here early!"
Pros: "Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups."
Pros: "I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago."
Cons: "Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!"
Pros: "The crew was amazing and seats were comfortable"
Pros: "The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen"
Cons: "Video feed from the nose and underbelly of the plane in flight as an option on the screen"
Pros: "Awesome crew"
Cons: "More room"
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."
Pros: "Crew was great."
Cons: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Cons: "Seating was cramped in economy, but you get what you pay for!"
Cons: "Flight Delayed > Pilot on Connecting Flight"
Pros: "It is a short flight, no inflight service but we boarded quickly and deplaned the same."
Cons: "Had to wait for some of the flight crew but that isn’t anybodies fault"
Cons: "Flight was delayed and we missed our connection in Atlanta. We’re put on standby on the 2 later flights with no guarantee of seats. Flights out the next morning we’re booked as well. Would’ve had to wait until 2pm for a flight home. Decided to switch destinations and rent a car to get home. Luggage also wasn’t on plane to Columbia, SC either even though they said they would be!!"
Cons: "Uncomfortable chairs for a three hour flight"
Pros: "We eventually arrived"
Cons: "Then, in Atlanta, the flight was delayed 3-4 times, and our departure was more than an hour late. Overall, not one to be proud of, Delta"
Pros: "Open seat next to me. Free movies."
Cons: "Really narrow aisles. Even hard for the crew to get by. I can’t believe they use A330s for international flights."
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "I am a large person and was very happy to find that the seat belt fit easily and comfortably around me. That didn't happen with my next flight so thank you Delta. All crew members were very nice and pleasant. Amazing how pleasant they are after having to deal with so many people in a shift!!!"
Pros: "In flight tracking"
Cons: "Irregular serbice"
Pros: "Nothing... no movie, no food, just awful."
Cons: "I decided to cash in some miles for first class, what a waste. Never book first class on delta flying a short route, it’s just not worth the money. The flight attendant had the ATL attitude, if you know what I mean."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Food available for purchase. Entertainment system."
Cons: "Leg room"
Cons: "3.5 hours late."
Pros: "The t.v. 's at each seat"
Pros: "Crew was very nice and accomodating"
Cons: "Entertainment system was very poor. Quality of sound and picture were substandard. Could not understand or see the movies. Seat were uncomfortable and boarding in Atlanta was very poorly handled. Probably will not fly Delta again although we have frequent flyer status."
Cons: "The flight was OK."
Cons: "The staff"
Cons: "Flight crew"
Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."
Pros: "The fact that there were no delays!"
Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."
Pros: "The crew had the most amazing attitude. Very friendly. It really makes a big difference. Seemed like the positive attitude was contagious. Thanks to them."
Cons: "The seats were entirely too close. Not enough legroom. Legroom was easily two inches less than typical. I am 6'4" and I could not get my knees to go behind the seat in front of me. I had one knee in the aisle and the other between the two seats in front of me. I know I'm taller than average, but I don't think I'm asking too much. Just want to be able to sit normally."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "Nice power nap, quick flight!"
Cons: "the seats are WAY TOO SMALL"
Cons: "Need more legroom"
Pros: "seating at row 2a was roomy enough only because the seat in front was empty do no danger of a recline. The service was excellent, entertainment options excellent and products in bathroom are nice - Malin & goetz. The captain came out and greeted everyone, which I appreciated"
Cons: "The food served for dinner was not great. Pasta with a mushroom sauce. Sauce was really soupy. I'm not really crazy about the snack basket options - not enough savory and no chocolate. The seats on the new 737-900 are not comfortable"
Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."
Pros: "price and speed of embarging"
Cons: "seat confort"
Pros: "Comfortable seat but all and crowded"
Cons: "Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta. I did love the documentary La Maleta Mexicana."
Cons: "Better seats"
Pros: "I liked that there was no bag fee. A meal was included with each flight. Complimentary cocktail! Free entertainment and all flights were on time!"
Pros: "The crew was exelent, seat was very confortable"
Pros: "Nice, new plane"
Cons: "Check in not organized well. Unhelpful staff. Likewise on board: mediocre service (particularly given it was medium haul business class). Was vastly under the standards of practically every other airline I have tried (and I have tried a very large # in all continents)."
Pros: "Row 6 plenty of space"
Cons: "Lack of coordination!! Flight being delay!!!"
Pros: "I made it to Mexico"
Cons: "Nothing bad about this flight."
Pros: "Efficient and respectful staff. Treat to have wine with the pasta dish that was served."
Cons: "I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima."
Pros: "On time, fast boarding"
Pros: "I was pretty happy with the legroom, didn't feel too cramped. Good service and on time departure / arrival"
Pros: "Arriving at my destination without any problems"
Cons: "Boarding at Lima wasn’t well organized. Delayed arrival at Mexico City due to bad managing. Food wasn’t good, except the desert. Wifi in the plane wasn’t working, neither charging ports. Baggage checked not to my final destination, so had go with all my luggage through customs again."
Cons: "No Wi-Fi"
Cons: "Food was aweful not even edible"
Pros: "Airline generally decent"
Cons: "No one attending kiosk to check in an hour before boarding time ...forced to move my flight to the next day (and pay for it). Have never been so upset with an airline"
Pros: "good customer service,take care everything ok"
Cons: "no problems at this time"
Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."
Pros: "Free in-flight entertainment, and headphones are great for a long flight like that, plus the food was decent."
Pros: "We weren’t sure made the right decision to fly on Aeromexico to Sout America (12 hrs of flying each way). The trip could not have been better! Their service far exceeds the quality of all but a few of US-based carriers. I wouldn’t hesitate to fly again with them. In fact, I will seek them out!"
Cons: "The only negative I have is their boarding procedure is a little more chaotic"
Pros: "None of our flights were full, so there was plenty of room to stretch out. Crew was polite and helpful. I like their boarding procedures, by assigned zone. Entertainment options were quite decent. I don’t speak any Spanish, but crew also spoke English, which I aporeciated. Toilets were kept sufficiently clean during flight."
Cons: "Food was your average airplane food, in other words, not so good but on par with most other airlines I’ve experienced"
Pros: "Free entertainment was nice."
Cons: "This flight was fine the next flight was not"
Pros: "On time"
Cons: "So so beverage selection"
Pros: "Free tv"
Pros: "The movies"
Cons: "Los asientos pequenos"
Cons: "The dinner was realy bad. I picked pasta and it was horrible."
Pros: "the food was great and the attendants were wonderful."
Pros: "Entertaining system was good but food and service was terrible"
Cons: "Food service seats were all terrible"
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time."
Pros: "Nothing, horrible airline!!!"
Cons: "Service, food...everything was horrible. I will never use Aeromexico airline again."
Pros: "Dreamliner, fast boarding."
Cons: "Few food for such a long flight. Don’t manage kid bothering other passengers."
Pros: "Lots of newer movies to watch."
Cons: "Gross food, ended up in the safety exit seat so couldn’t have anything with me.. not even my pillow and the seats can’t recline. Most uncomfortable flight ever ..."
Cons: "mexicos airport was very unorganized. specially whdn picking up our luggage"
Cons: "They screwed me on my baggage, they are the slowest, most untrained people I’ve dealt with. Worst check in experience. No matter where you fly, no matter what day you will be delayed. Canceled flights, re-routes .. you name it. Poor customer service to top it off."
Cons: "Tons of delays. A 12hr flight took close to 36 hrs to complete."
Cons: "Check in took one hour and I was there before they even opened the kiosks. There was one desk open for the normal line and then 2-3 each for Sky Priority and baggage drop. Sometimes our line wouldn't budge, as they kept picking off from Sky Priority. I would recommend exercising judgement in choosing from which line to pick from, not just blindly only accepting baggage drop or Sky Priority after the main line that's also the largest hasn't moved in 10 minutes. In the end, no matter the order, it's going to take the same amount of time, but it would generate more impatience, leaving a line along."
Cons: "Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues"
Pros: "Technical difficulties"
Cons: "Waited 7 hours"
Pros: "I like that you can bid extra to upgrade to 1st class. It was well worth it to have better seats and more room. I liked the entertainment options. There was a lot of movies I wanted to watch."
Cons: "unfortunately the seats didn't fold flat or have a zero-gravity position. The food wasn't any special."
Pros: "Very courteous crew. Great service. Food was excellent. Bilingual staff and no flight delays."
Pros: "puntualidad de la llegada"
Cons: "mucho tiempo esperando en linea. fue muy dificil a encontrar la sala de embarque-no estuvo en las pantallas en Mexico."
Pros: "The Aeromexico staff is polite and respectful. There were movies available on the flight."
Cons: "At first we were told we needed to pay an additional fee for departure tax. I researched this issue ahead of time and knew the departure tax is now included in the ticket price--it has been that way for a couple years. We had to explain that to the Aeromexico agent. But to her credit, she looked into it and eventually agreed we did not have to pay the extra fee. It cost $65 for an extra bag. Seems steep but whatever, we paid it. The gate changed but no one told the ticket counter. When we arrived at the gate, dozens of other passengers were there but the electronic board stated the flight was at a different gate. Aeromexico staff needed to look into it to discover the gate had been moved. Not impressed with their internal communications. The flight departed about 40 minutes late. Not bad. The food was awful. Could only eat the cookie."
Pros: "too tired to notice anything wrong"
Cons: "Too tired to notice anything wrong"
Pros: "For a 5.5 hour flight its ok, the seats have enough space, one meal is provided and a snack. Entertainment options were ok, a couple of new movies."
Cons: "Since we get to the airplane as soon as other passengers arrive in the same plane, it is not very clean, how much can they clean it up in 15min? Also, no pillows or blankets. This was not an economy or discount airline so I dont think its acceotable."
Cons: "The counter attendant and supervisor of aeromexico in lima peru wouldn't let us check in because according to her we had too many carry ons. She had us there for more than an hour and i keot saying we are going to miss our flight . She wanted to charge us for an extra bag to put in the documented baggage. So not fair. Aeromexico is the worst! Do not flight with them they will find a way to make your life hell. At the end i showed the lady what the website said and she kind of changed her mind and let us go."
Pros: "Movies on board"
Cons: "Check in. The seats. The information provided by the crew. Food extremely basic. ....etc etc"
Cons: "The email said that we could check-in online 48 hours ahead of time. This was not available until less than 24 hours ahead of time. Then when I tried to use this feature, it would not work. The webpage was malfunctioning and would not let me check-in. When we checked in at the desk at the airport, it took them a ridiculous amount of time to find us seats. When she did finally find us seats with barely enough time left to get to the gate to board, she had put two of us on stand-by for the connecting flight. There should have been no question about us having seats let alone being put on stand-by. We had booked this flight well in advance and had confirmation from the booking site and AeroMexico. When we got to Mexico City, they had already bumped the two on stand-by off our flight and put them on another flight the would leave 6 hours later that day. Again there was no possible justification for this, especially since the flight they should have been on with us was only 2/3 full. Although this was less of a nightmare that my 1st flight with AeroMexico had been, again the staff was unhelpful and purposely caused us inconvenience and delay for unacceptable reasons. I intend to never fly with AeroMexico and will tell everyone I know not to fly with them either."
Pros: "The entertainment selections were good and the food was ok."
Cons: "It took over two hours to check into the flight at the counter for only one flight. Instead of bringing more gate agents to help check-in, the gate agents slowly completed the baggage drop-off before working on full service check-in."
Cons: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."
Cons: "Decaf tea"
Pros: "American Airlines ancient crew could not be bothered"
Cons: "The crew could have given a care and tried to make eye contact"
Pros: "It didn’t happen"
Cons: "It didn’t happen"
Cons: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."
Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."
Cons: "I love it"
Cons: "Missed my flight because they left before the scheduled time. I was there prior to the scheduled time and they had already left. Won’t fly American again...they said “we put it on your boarding pass that the doors close 10 minutes prior to the departure time”. Not on the electronic boarding pass I had on my phone. Who gets a paper boarding pass anymore?"
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "The cost."
Cons: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
Pros: "On time and quick."
Pros: "Flight was delayed slightly, but pilot made up most of the time in the air. Everyone was polite and flight was totally uneventful."
Cons: "Seat headrest was weird. Made flight slightly uncomfortable."
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Cons: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"
Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."
Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"
Cons: "Left 2 hours late from Bogota"
Pros: "Seat was good and staff were pleasant and attentive."
Cons: "In-flight music selection could have been better."
Pros: "everything was smooth"
Cons: "Nothing bad about the trip"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "Everything went very well."
Cons: "No room between seats."
Pros: "The flight was on time"
Cons: "The food was so so nothing special"
Pros: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."
Pros: "Arrived 40 minutes early"
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Pros: "Nothing at all"
Cons: "Never should have been on this later flight which also took off late. And I don't even know where my luggage will end up. I should get an apology and cash for my troubles."
Pros: "Flight was on time"
Cons: "Since we have an AAdvantage CitiCard and are AAdvantage members, it is disconcerting to have to claim your privilege of 1 free bag and priority boarding each time. This is embarrassing at the gate especially since it looks like we are cutting the line. What good is this "privilege" if you have to assert it every time or hold a credit card in hand with your carryon and boarding pass. This should be included in our ticketing at the time of purchase and upgraded on our boarding pass if we use the damn card for the purchase. It is now not a "privilege" but an inconvenience."
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."
Pros: "very friendly staff"
Pros: "roomy flight, great movie selection, food was great"
Pros: "Their customer service sucks."
Cons: "Their customer service sucks."
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."
Pros: "Check in and boarding was quick"
Cons: "Paying extra for seats"
Cons: "Crowded seating, smaller seats."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "Crew was great"
Cons: "For price paid, service and treatment not comensurate expense. Boarding system seems arbitrary to seat booked. Had window seat but middle and aisle seat boarded first...doesn't make sense."
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."
Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Accuration and responsability"
Cons: "Long conection"
Cons: "Could not get voarding pass although an AA plane the ticket as tgey called it was co partner with LATAM, so American would not talk to me and LATAM could not help either. Eventhough I was talking directly in the LATAM lounge with a representative. Ridiculous could not obtain a seat assignment until I arrived in Bogota, there I found out that the flight was overbooked and ended up having the last of a center seat."
Pros: "The crew, boarding went smooth"
Cons: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
Cons: "Flight turned around after 2 hours, we were delayed 7.5 hours and missed an entire day in Rome. Instead of landing at 8 AM, we landed closer to 4 PM."
Cons: "Nothing all was good"
Pros: "Boarding was fast"
Cons: "Long takeoff and seats were to close"
Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."
Pros: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Cons: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."
Pros: "The flight was smooth and we arrived safely."
Cons: "When we went to check in (right at 24 hours), our family of three was separated across the plane in middle seats—and they wouldn’t seat us together unless we paid extra to upgrade our ticket. The ticket agent said the plane was full and there was nothing they could do. It was very frustrating."
Pros: "nothing spectacular"
Cons: "paying for wifi to access the "free" movies/TV shows....ridiculous. Miss the good old days when everything was included in the price of a ticket. now you have you pay for everything :("
Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."
Cons: "Very cramped plane with no wifi/ movie options."
Pros: "The staff was pretty polite and helpful"
Cons: "The plane was old, seats didn’t recline and I thought all flights over 4 hours had screens and not personal device entertainment. I was able to use but it’s not conducive to the overall experience."
Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"
Pros: "Help changes with my seat assignment"
Cons: "Leg room bad.....attendants. not very happy"
Pros: "I purchased a seat with extra legroom and It was comfortable, the staff was accommodating, and the entertainment was good."
Cons: "The food was not good, salad was old, and overall not good."
Pros: "Food and crew were excellent. Seats were comfortable and all electronics operational. Nice option to give power to devices during the flight."
Cons: "Business lounge in Geneva was before the passport control which took up to an hour to get through."
Cons: "No leg room"
Pros: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Cons: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."
Cons: "Majorly delayed, barely made my connecting flight, My poor body was so confused - "WHY are we up right now, WHY are we running so hard and carrying much weight." I felt exactly like I was finishing a cross country race trying to make my connection, then the gate agents made me check my bags, I'm looking at completely vacant overhead compartments and will never fly this airline ever again. No food. No drinks. Rude and disriptive attendants - let us sleep!"
Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."
Pros: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Cons: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Pros: "This new ticket where you have basic economy and pay for everything is ridiculous. You can't take a high end airlines and make it a basic economy people don't like that. Is this the worse version of Spirit airlines?"
Cons: "Just feels Cheap. Baggage claim took forever"
Pros: "Movies on plane"
Cons: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."
Pros: "Entertainment was good"
Cons: "Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc."
Pros: "Can not think of anything"
Cons: "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"
Pros: "Everything went swimmingly"
Pros: "I liked the short trip and ease of getting on/off"
Cons: "Lack of smiles from the attendant"
Pros: "Two really nice flight attendants."
Cons: "You had two excellent crew members and one who was in fact a little rude- was startled because usually flight attendants are very friendly. It made me even say something to the other crew member, who herself was incredibly nice, and eased the situation. Also, it was laughable how much leg room I had. I am not sure that I will fly united again for that reason. I normally don't ever write reviews, but the amount of space given was absolutely ridiculous."
Pros: "The crew was great"
Cons: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"
Pros: "Very efficient boarding at the gate"
Cons: "Tight seats. Slow service on the flight."
Cons: "Service,and checking .. most people at ticket counter"
Pros: "Dinner was good, awesome entertainment options. Staff was really nice."
Cons: "I don't know what it is about American-run airlines but they always make you feel like a sardine. The seats are so uncomfortable. My boyfriend and is butts were numb by 3 hours in. We did not have this experience when flying ANA to Tokyo. Also, not a fan of the breakfast options."
Cons: "IT system outtage, grounded all domestic flights"
Pros: "The personal are very amability"
Pros: "Things went great"
Pros: "On time"
Cons: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"
Pros: "keep going"
Pros: "We actually arrived early."
Cons: "Overheads taken with LARGE bags before we even boarded"
Cons: "I did not like the seats. I was unable to recline and rest the way I wanted and did not like having to wait 45 minutes for baggage claim to drop my bags"
Pros: "Bathrooms were clean"
Cons: "Seat room/especially when the person in front reclined"
Pros: "Very nice flight staff. Will be joining again"
Pros: "seats aren't so cramped."
Cons: "too cold. could have a few blankets on hand.."
Cons: "This flight was delayed for 1.5 hours which was not nice and it was a six hour flight and only could receive pretzels without paying for food."
Pros: "Friendly flight attendants, helpful staff at the ticket counter."
Cons: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."
Cons: "Very cold on flights, no blankets"
Cons: "Old plane; concerned about safety"
Pros: "Everybody help me good information Thanks"
Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"
Cons: "Was late like 7 hours"
Cons: "Restriction on checked bag at 18Kg after a payment of US $50, it is totally rediculous for an international flight"
Cons: "Easy up on the dumb mask rule it a little ridiculous.."
Cons: "Would have been nice to be able to recline the seat a bit. To straight up"
Pros: "The crew was excellent, but the seats were very uncomfortable, very hard to find position and they were very soft in the back, so you could feel when people were pushing with their knees."
Cons: "I know that spirit airlines is a very low fare airline but they could add some entertainment and change their seats, even if you're paying for them."
Pros: "Nothing it was horrible"
Pros: "Staff attitude for sure"
Cons: "Extra close seating"
Pros: "With a receipt and they went above and beyond to locate me"
Cons: "Fly was delate leaving bogota, and the other two transfer the fly left early , and my luggage was delate two! Didn’t get it until 2days later, bad service."
Pros: "Went smoothly."
Pros: "Fast boarding. Convenient. Cheap cheap cheap........"
Pros: "Everything was fantastic. Did get any food or drink tho. Staff was phenomenal!"
Pros: "Stewart was most enjoyable while giving safety instructions and we arrived 45 minutes early!"
Cons: "Everything was good"
Pros: "Easy and quick trip Very organized"
Pros: "Service with a smile and great attitude!!"
Cons: "Service with a smile and great attitude!!"
Pros: "The price of my tickets"
Cons: "They charge extra for everything!!!"
Pros: "Everything went as planned with no unwanted surprises"
Cons: "The chairs in the back were very uncomfortable. Too tight of a space!!!"
Cons: "My trip was cancelled and didn't tell me. My money hasn't refund yet. What a terrible experience whit this site."
Cons: "Paying for what should be free or nominally priced."
Pros: "Great price and hassle free"
Pros: "I was impressed with the professionalism and the space on the plane. The staff was great, I am looking forward to flying again."
Cons: "I didn't like to delay."
Pros: "Plane wing tip said howdy. Few was great"
Cons: "Looking back it was what I expected. Great for short flights"
Pros: "Landed early"
Pros: "The gentleman was my favorite! I'm still laughing about something he said, he said "I've been standing up here for 17 years, and I know that some of you will not turn off your cell phones. You won't do it. Don't make me come back there after you!". It was so fun and funny. The lady also lead a quick 'airplane yoga' session, it was a riot. Loved them both."
Pros: "It was inexpensive so it seemed. Pilot was amazing with takeoff and landing"
Cons: "I had no warning that i would have to pay an extra $114 for my carry on. Which is usually free. We had landed in cleveland early and still were late for our arrival due to waiting to get off the plane."
Pros: "Funny attendants"
Cons: "Delay of about 45 mn"
Cons: "Small plane and it smelled bad. Baggage was way overpriced."
Cons: "very uncomfortable cramped seating"
Pros: "I landed safely"
Cons: "The major delay and gate change"
Pros: "The check in attendant was not able to assign me a seat and I had to wait to the end of boarding to see if a seat was available as the plan was oversold."
Pros: "It was snowing at LaGuardia, we had a gate change, they kept with it and got us to Myrtle Beach. They do what needs to be done to get you where you are going, no more, no less."
Cons: "We left an hour late, which was not their fault (it was snowing) but they did not keep us informed, so we couldn't inform the people who were picking us up. They talk to you as little as possible."
Pros: "Our gate number did not appear on our ticket. Thanks to the kayak app we had a general direction to go in"
Pros: "fresh and clean, kind personnel. Informative captain"
Cons: "I didn't like how spirit tries to bait you into having to spend extra money to get an actual seat"
Cons: "1 1/2 hour late"
Cons: "To early in the morning."
Cons: "Baggage fee is to big"
Pros: "Spirit planes have NO entertainment options, seats are non-reclining/ramrod straight backed torture instruments, and they charge you Draconian fees for baggage (no matter if it weighed just 11 pounds) coming and going....add to that they route you through the circus of an airport in Ft. Lauderdale where it was lines, upon lines, delays and more delays. ..never again!"
Cons: "Hated every minute of it! Total ripoff!"
Cons: "The landing was dreadful"
Pros: "The ease for which we were accommodated."
Cons: "Everything was A rated this trip."
Pros: "The extra and add ons were crazy and not the value we had anticipated or expected"
Cons: "Extras and add-ons"
Pros: "Other than the billing everything went very smooth"
Cons: "I was double charged for my bag leaving from Chicago. I disputed the charge on my credit card."
Airlines flying from South America to Myrtle Beach have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South America to Myrtle Beach
Masks required on board, masks provided on flights from South America to Myrtle Beach
Social distancing seating
Middle seats unavailable to book on flights from South America to Myrtle Beach
Testing for antibodies, testing for symptoms for flights from South America to Myrtle Beach
Waiving of change fees. Search flexible flights from South America to Myrtle Beach