Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to West Virginia
American Airlines, Contour and Spirit Airlines have all waived their change and cancellation fees on flights from South Carolina to West Virginia. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "Good! No complaints, no suggestions."
Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"
Pros: "Really nice crew"
Cons: "The flight could’ve been on time and not delayed 24 hours"
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Pros: "Flight attendants were amazing"
Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Pros: "Crew was great"
Cons: "Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked"
Cons: "The flight had over six hours in combined delays!!!"
Pros: "Amazing crew!"
Pros: "Delta as always top notch!"
Pros: "The ctew was awesome, super sweet and very acomodating"
Cons: "Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it"
Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."
Pros: "Pre-Boarding was very good"
Cons: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."
Pros: "Seat was comfortable"
Cons: "Could have been a little cooler- was stuffy"
Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."
Pros: "All ok"
Pros: "Staff was very good."
Cons: "Mother Nature was not nice, the early part of the trip was turbulent, but the crew did a great job of minimizing it."
Pros: "Everyone was great!"
Pros: "Flight attendants"
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "Delta Flights are always enjoyable and the staff is always treats you with courtesy"
Cons: "The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading."
Cons: "No chicken sandwich."
Pros: "Love delta’s Customer service!"
Cons: "Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Cons: "Always delays in between transfers from Mexico City"
Pros: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Cons: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."
Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Attendant was very good at explaining ground staff members actions to a fellow passenger"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"
Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "Getting off the plane"
Cons: "This flight was fine compared to the first"
Pros: "We were early, I had free Wifi, I love Delta!"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"
Cons: "My flight got cancel two days in a row due to outrage power in atlanta."
Pros: "Very pleasant customer service, excellent bag delivery service."
Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "there was NOTHING good about the trip from nc to atl to fl!"
Cons: "where should i start? my flight was delayed leaving NC to ATL. after standing in line for over an hr trying to speak to someone about the issue. i was notified on my phone i could keep my current flight or rebook of course i wanted to keep my current flight since it was my birthday weekend. i then called delta (in nc) for help since they told us we wouldnt make our 1030 flight and we might have to stay in a hotel that night until we could rebook the flight. not cool! i was told by a person (in nc)about what i should do once landed in ATL. they were beyond rude. they turned their backs or gave half answers. when asked about the hotel for the night they told me they werent going to handle that and i had to pay for a hotel AFTER i was just told by a delta agent that if i had to stay overnight my hotel was going to be covered. i then again called a delta agent in ATL after being informed that my status on the stand by list wasnt activated and i had less than 10 mins to make it to the next terminal and try to get activated and i would probably not get onto that flight to leave ATL. we were told that we had to stay in the terminal that night. my whole trip could have been ruined from the start from the flight being delayed in NC to talking to rude delta agents in NC and ATL. my flight status being one thing and then finding out it was something else. i never had to deal with something like this."
Pros: "Plane and flight were ok"
Cons: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"
Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."
Pros: "They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit..."
Cons: "So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel."
Pros: "Landed safely"
Cons: "Last row of a cramped 18 row plane with seats that did not recline!"
Pros: "Flight was short and the pilot informed us quickly when we were starting to decend."
Cons: "Flight was a little over crowded."
Cons: "Flight attendant was very aggressive and confrontational."
Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."
Pros: "Everything was pretty smooth, on time, as expected, no problems."
Cons: "The entertainment access from my device was unusable due to unavailability of downloading the proprietary American Airlines APP. I had the GoGo In Flight app installed but that wasn’t enough. A better system should be in place."
Pros: "On time flight, entertainment and food options."
Cons: "Uncomfortable seats."
Pros: "Easy boarding. Crew was friendly."
Cons: "Both the to and return flights, I was never able to get their entertainment to work on my iPhone. The website fails to load in the browser even though I’m on their in flight WiFi and following instructions specifically"
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."
Cons: "Size of seat"
Cons: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Pros: "Great Crew"
Cons: "More room"
Cons: "Muy bueno el viaje y las atenciones"
Pros: "Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A."
Cons: "Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly firstname.lastname@example.org"
Cons: "Bush league kayak"
Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."
Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."
Cons: "More seat room side to side"
Pros: "Very good service"
Cons: "To many delays."
Cons: "Mobile boarding passes did not work and required us to go back to the service counter and print the tickets. Luckily we had time but this was a hassle given we were traveling with our 3 year old. The woman at the service desk quickly helped us print the passes but stated the mobile boarding passes tended to not scan. They should have told us to print the passes the first time we were at the counter if they knew the mobile passes tend to not work."
Cons: "Same is last."
Cons: "This was a connecting flight, and I arrived at the gate from American Airlines flight 2656 in plenty of time to make the connection. However 15 minutes after arriving at my designated gate it was announced that American Airline flight 4874 would be delayed for 15 minutes for maintenance, which was fine, I want the plane I am flying in to be in perfect working order. So the departure time went from 2:32 to 3:00, then it went from 3:00 to 4:01. Next, it was announced that there had been a gate change. Once we all arrived and the passengers had deplaned and it was announced we could board it was closing in on 4:30. Now once we were on the plane we sat for one and a half hours with no food or water. Finally, they announced that the flight attendant would be coming around with water which was poured from bottles into cups and cookies or pretzels, what, did the plane crash on a deserted island and I not know it? After more sitting, we finally took off, I arrived at my destination 4 hours later than planned. I think this could have been handled more efficiently, and with more aplomb than the standard "we apologize", that does nothing for me and my trip went from 1 hour to 4 with me finally arriving at the Roanoke airport at 6:45."
Cons: "I ended up renting a car at my expense to drive the last 6 hours. AA didn't care, actually I think they were happy."
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "The plane was so hot, by the time we landed everyone was literally dripping from sweat. It was so uncomfortable that it was cooler outside of the plane even though it was 83 degrees when we landed."
Pros: "Flight attendant actually seemed to enjoy job even had genuine smile. Made that the most enjoyable flight I’ve had in awhile"
Pros: "It had 1980 common program and not an in seat outdated"
Pros: "On time"
Cons: "Entertainment sucks, food, better eat a 7 eleven, confort very very baf"
Pros: "The aircratf and on time operation"
Cons: "Gate agents not following AA.com policies to charge extra fees"
Cons: "I didn’t make this flight."
Pros: "The crew was very nice and helpful"
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Pros: "air flight attendants were really great! As well as suitcase handle, it arrived on destination after all scales, awesome"
Cons: "space was small in economic class"
Pros: "courteous helpful & friendly crew and really great ground crew too"
Pros: "Accommodation of letting me and my kids sit together."
Pros: "The plane was so modernized. Loved the fact of the inflight movie options!!"
Cons: "crew coming in from another flight was late. Then, according to announcement our plane had been sitting 2 hours and they would have to call for power. It was already a late night flight, now delayed 1 1/2 hours leaving. The plane interior was hot, that helped with our displeasure."
Pros: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Cons: "You are kidding."
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "ON TIME!!!!! Nice folks, smooth and safe."
Cons: "Got through the extensive security lines to USA one hour before scheduled departure and looked at the screen which said 'final boarding' which was not true and made us panic a bit, running for the gate. It did board and leave on time but not an hour early. This flight was night and day different than our ORD to Dublin flight of 5.12.17 which was 5 hours delayed and do stressful."
Cons: "Boarded small plane too early Air conditioning did not work...sweated whole flight No beverage service seats too small for an adult, and I am only 5'-5""
Pros: "Flight was straightforward and crew were pleasant."
Cons: "The boarding process was not so good. It was a busy flight and they needed to put luggage underneath asking for volunteer, then after a certain point it was mandatory. I completely appreciate the need for it to happen, but it turned into caos. People everywhere stood waiting. My suggestion would be to have people who need to check baggage stand off to the side and continue boarding those who are ready to go."
Pros: "The crew was friendly and the plane was clean."
Cons: "This was an American Air flight and checking in and boarding were awful. The entire operation in Paris was very poorly organized. Even though I checked in online in advance, it took over an hour to get through the AA line to drop off bags."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Cons: "Flight was cancelled and we couldn't get out until the next day. They did put us in a hotel and pay for our meals, so that was good, but it was still several hours in line and a big inconvenience. The $30 off coupon for a future Avianca flight is pointless since we live in the US and don't plan to be back in Peru anytime soon. I free ticket or at minimum an upgrad on any star alliance partner would have been appreciated."
Pros: "Overall smooth flight."
Cons: "Little slow getting the plane loaded so it was late leaving the gate."
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Cons: "Did not get to finish the movie I was watching on my first flight and movies were not offered on this flight."
Pros: "No food served. Late take off. Seats cramped. Forced to carry on bags, then asked to check for free, if they don't fit. That forces everyone to fight to get on the plane, to get the best place for their luggage. Why not remove the $25 fee on the checking the first bag?"
Pros: "Flight is only an hour so not much to get wrong."
Cons: "We were delayed and I felt like information could have been shared with passengers in a better way."
Cons: "Plane was dirty"
Cons: "Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated."
Pros: "The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!"
Cons: "The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!"
Pros: "The crew was great"
Cons: "All we got for food was a little bag of pretzels. Maybe not cheap out on that"
Pros: "Spa first class but seats are pretty comfortable. Wi-Fi works well ."
Cons: "Parked at gate getting in without gate availability. I hate those delays ."
Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"
Cons: "Two hour delay. They gave us three different excuses, probably all lies."
Pros: "Plane broke. Gate change. Sat on the tarmac for a half hour to take off."
Pros: "The flight from BOS to NEW was great. Great plane, great crew. The flight from NEW to BOZ was not great. The seats were not as comfortable. The staff was not helpful but the were friendly."
Cons: "They skipped our row for beverage and breakfast. Never offered food. Didn't even know they were serving others. We paid for an upgrade for economy plus and got less than economy. Also the inflight entertainment was down. 4.5 hr flight and you had to pay for wifi if you didn't bring a book. 2 young kids , one phone and a long flight means unhappy customers."
Pros: "The crew, was friendly and attentive to any and all needs."
Cons: "The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers."
Cons: "95% of my united flights are delayed. Today, they overbooked and asked for a volunteer. I did so and was offered a $1,500 compensation. Instead of 8:00, I would arrive at 11:00. I was very excited and patiently waited for the plane to board, so I coulD receive my new flight info. The flight is inevitably delayed, as it always is with this airline: I would have ended up missing my connection, so it seemed to work out well. However, they’re about to close the doors when the agent says “it’s not overbooked anymore” she gave me the option to so either get on that flight and wing it on my layover to find another flight, or go to Newark. But I needed to make a decision at that moment. The agent revoked the $1,500 because it was no longer overbooked and her demeanor immediately changed from The kind, accommodating agent she was when she needed me to give up my seat. She became short and rude. I got the last available seat because I was the last to board and was forced to check my bag because there was no more room. All because I was willing to change my travel plans. I get to my layover, and the earliest flight I could get would land at midnight with an additional layover. Oh! And the first class seat I was supposed to have on my second leg was not available. All of this was while I was seriously ill— throwing up, just wanting to be home. Honestly, I’ve never liked United. I constantly get over it, because it’s often the less expensive option. At this point, I am so sick of how they treat their customers, and their inability to depart on time. Last time I let them put me through this again."
Pros: "Prompt boarding, no delays,smooth flight. Overall a very good experience."
Pros: "Food was great and unexpected"
Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"
Cons: "Plane sucks. Too small and poor seats. Better snack selection."
Pros: "Great crew & very accommodating"
Pros: "Seat size in premium economy."
Cons: "Food and presentation were weak."
Pros: "Most of it"
Cons: "Purchase of snack! I only received a cracker and a soda!! Also, the movies were not free!! Really!!!!"
Cons: "Wifi access"
Pros: "The crew was very nice and helpful. They comped everyone the direct tv access as an apology for the delay, but I'd rather be comped wifi."
Cons: "It ended up being a 5 hour delay. I would have been fine with it if they had told us up front that it was 5 hours, but instead it's 2 hours, then after an hour passes they tack on another hour and so on. It would be nice just to know it'll be a long wait, so we can leave and come back or reschedule our flight for the next day."
Cons: "Cramped space."
Pros: "On time."
Cons: "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"
Cons: "Third time a flight has been delayed and then cancelled. United has horrible customer service, rude and inexperienced. It will be a very very last resort before I ever book with them. Three strikes you're out"
Pros: "Timely take-off. Info from flight deck good in the beginning."
Cons: "However reporting of weather delay and the info about fuel stock on the aircraft could have been beter managed."
Pros: "Flight was on time"
Cons: "The whole flight seemed like a sales pitch. Pay to upgrade to our empty seats with a little more legroom. Pay to watch TV cross country (Delta, American, and all others are included). They did have more sales pitches on the screen for 6 hours though. Pay for snacks. Not even peanuts or pretzels anymore. They do give you a disgusting wafer. Flew back on Delta and didn't see any of this. Between this and their recent beating up of customers, no more United for me."
Cons: "For the second time they left without us and we had an 8 hour wait and another delay"
Cons: "5 hr delay"
Cons: "Overall United airport staff were not helpful and not very apologetic for delays and missed connections"
Pros: "I arrived and my flight was delayed until after 9:30pm and my connecting flight left at 10."
Cons: "Unreliable. Could not get me to my destination in a timely manner. Trip cancelled."
Pros: "The comfort the pleasantness of the staff the on time departure and arrival"
Cons: "More room. The plane was not full but we still were shoved in middle seat with no room for normal shoulders without over lapping. The seating areas are not comfortable. They put three seats where there is only room for two."
Pros: "Not much gave united a chance may not travel again"
Cons: "Very hot flight attendants were not friendly checking in o"
Pros: "Easy boarding and on time . Pleasant staff. 0verall good flight"
Pros: "Overall the flights were trouble free. The seats on the CRJ145 to Chicago were pretty confortable. United is the only airline that gives passengers a complete can of coke instead of just a cup. The snack was just so so."
Cons: "The seats on the plane from Chicago to Tucson were not comfortable. I could feel the hard bottom."
Cons: "Had to wait 5 hours because my flight was canceled with mechanical issues to the plane."
Pros: "Service was good"
Cons: "Delayed several hours waiting on a part to fix the engine. The aircraft was too warm. I sweated the whole flight."
Pros: "Length of flight."
Cons: "We were kept in the airport for hours on end without being informed our flight was cancelled. Something was wrong with the plane and then by the time it was fixed the crew had times out. We were given no information, the delays just kept increasing and increasing. We had to fly out the following morning which made things very inconvenient for getting rides from the airport and getting to work on time."
Cons: "Barely enough room to hoist your baggage in the overhead bins"
Pros: "The crew was pleasant and polite."
Cons: "No leg room, only ranch snack mix."
Pros: "That it got me from point a to b"
Cons: "Plane was very old and rickity. Crew was short. Boarded plane late and of understaffing. Overall pretty terrible."
Pros: "The flight from Charleston was uneventful"
Cons: "There was no problems flying from Charleston to Dulles"
Pros: "Being able to leave on my desired day."
Cons: "This would have been my first time on this airline ans I was excited going into it with ano open mind. However as I was getting ready to head to the airport, my flight was canceled and they rebooked for another flight that would leave the next day with a 3 to 4 hour layover. I was frustrated with the flight selected and therected seemed to be no effort into suiting me with an equivalent flight in which I purchased, which was a direct flight. I spoke to a reap that found a flight on another airline, but it still was not a direct flight in which I requested. For this being my first impression I was not impressed!"
Pros: "Friendly and efficient"
Cons: "No wifi on small plane"
Pros: "Staff was courteous, and explained situation clearly."
Cons: "After booking my flight two months prior and checking in 12 hours earlier, I was not allowed to board the plane because United had overbooked. Thus forcing me to fly to Charlotte then Newark at a 5 hour delay. There was also no drink for those in my row during a two hour flight from Charlotte to Newark."
Cons: "Significant delays, minimal information."
Pros: "My bag 14 lbs over limit. Cost me $125.00 more. United is rip off."
Cons: "Knowing I wasn’t on the plane and stop emailing"
Cons: "Baggage claim was extremely slow..."
Pros: "No surprises which is good"
Cons: "Other flights I have been on let us know what section or terminal we are being dropped off at before we take off and once we get there it is had changed. It helps people who are getting picked up a lot easier especially in a big airport."
Cons: "Bag prices are very high"
Pros: "stewardess was pleasant"
Cons: "Plane was 4 hour delayed luggage cost very expensive it makes them no cheaper and probably more expensive than other airlines"
Cons: "Crew from Ft Lauderdale was very unprofessional and were hanging out as a group, laughing nearly the entire flight; they could not even get through an announcement without busting up."
Pros: "I payed $50 for luggage. Frontier took over an hour to get the luggage to the conveyor belt. I was late for our Easter dinner because of this!"
Pros: "The staff was friendly"
Cons: "The lack of proper information about Luggage policy end pricing."
Cons: "We lost the flight and the cuatomer service couldn't gave us a option to flight before 5 days"
Cons: "Cancelled-no crew. Same thing happened To me six days ago on the outbound leg and to my niece yesterday."
Pros: "Assistance with printing Boarding Passes"
Pros: "Every thing"
Cons: "Late departure"
Pros: "Sprite is a ripe off"
Cons: "Show respect to thé black community."
Cons: "Was a few minutes late no help, compassion or anything for a handicapped person alone"
Cons: "Credit card sales pitch"
Cons: "Excessive baggage charges"
Cons: "These were the most uncomfortable flights ever. I understand their pay for what you get ethos, but it needs to be much clearer up front."
Pros: "A direct flight."
Cons: "My return flight from Dallas to Myrtle was canceled after check in. There was poor communication as to what to do next, ultimately we were rebooked on American. If it happens to you don't be the guy yelling and screaming, we quietly asked what to do and we're rebooked amidst the chaos within 20 min or so, while the aggressors were still waiting several hours afterwards."
Pros: "Everything moved along as planned and no delays."
Pros: "Not much"
Cons: "The continous delays, the late updates on the boards and the fact that even though I booked the flight back in February I ended up sitting in the very last seat in the back, and we never got an definitive answer as to why the flight was delayed 5 hours"
Pros: "Nobody else sat in my row"
Cons: "Still uncomfortable"
Pros: "Great rates"
Cons: "I paid $25 extra for an exit row seat on the return from a very tiring business trip. The overhead light would not work, so when the cabin went dark, I was not able to read."
Pros: "Friendly staff"
Cons: "It iall went down hill once I got to Fort Lauderdale"
Pros: "Very very inexpensive! And the folks were nice!!"
Cons: "The delay but it wasn't their fault!"
Pros: "It was a short flight"
Cons: "My husband's legs were pressed into the seat in front of him. He is 6.2 Unable to get an exit row seat."
Cons: "Be cause of the problems they were having with canceling flights I booked another flight on united. Because my flight wasn't until 5:30 i did not want to get to the airport and fine they cancelled my flight. I will never book with them again. Going all I heard was all the problems travelers had with them."
Pros: "Newer Plane, was moved up to an emergency exit seat"
Cons: "Original flight was canceled, put on another flight that involved a 8 hour layover in New York. Was not given a food voucher & had to spend $40.00 on food at the airport."
Pros: "Boarding was fine. Staff in Myrtle Beach were very nice"
Cons: "Nickle and Diming to death! Only 40 lbs allowed. Seat was ridiculously tight. I could not move my legs"
Cons: "40 pound weight limit!!!!!"
Cons: "I can't get my money back"
Pros: "The flight was on time."
Cons: "The plane was dirty."
Pros: "Price of the tickets"
Cons: "That you had to pay for snacks, drink and luggage."
Pros: "LIKE THE EXCELLENT WORKERS AND TEAM SPIRIT"
Cons: "THE EXCESSIVE FEES FOR EVERYTHING"
Cons: "It was an awful experience my flight was cancelled and they did not help reschedule i had to pay 600$ on another airline to get home exceptionally upsetting"
Cons: "The two flight attendants never stopped talking, I am in the front row trying to get some sleep and they never once stopped talking and they were very loud I paid extra to be in the front row and board first and for some reason in MYR you choose to board all people with carry ones first, quite annoying"
Pros: "What was great- the pilot or male steward cracked a joke right after we landed...everyone laughed...thought I was in southwest"
Pros: "On time departure"
Cons: "Lack of seat selection process"
Pros: "The front seat with extra seating area and extra leg room was great. Comfortable for an older person . Thanks"
Pros: "Doing everything onlinr"
Cons: "Paying for bag and seat"
Pros: "The simplicity"
Pros: "Both Spirit flights were cancelled and I will not use them again"
Pros: "Nothing much."
Cons: "Everything. Not flying with them again."
Cons: "bags lost not apologetic took 7 days to get bag"
Airlines flying from South Carolina to West Virginia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to West Virginia
Masks required on board, masks provided on flights from South Carolina to West Virginia
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to West Virginia
Testing for antibodies, testing for symptoms for flights from South Carolina to West Virginia
Waiving of change fees. Search flexible flights from South Carolina to West Virginia