Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Caribbean
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Scores according to KAYAK customer reviews
Pros: "everything was just as comforting as it was pre-pandemic"
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"
Pros: "We loved the snacks, the hot towels, the timely beverage service, and great selection of video options."
Pros: "Super crew. Reasonably good food. Liked how safety conscious crew was."
Cons: "Nothing. Great job everyone"
Pros: "Crew very nice."
Cons: "Better food"
Pros: "The croissants were great!"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "On time departure. Amazing entertainment selection. Awesome flight attendants. We had a very pleasant and easy experience. Love Delta!"
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Pros: "The crew was helpful and seemed genuinely nice. The seats felt a little narrow"
Pros: "The crew was amazing and the food was good - the only bummer was that since we were in the second to the last row of the plane we had no choices left for supper."
Cons: "Keep being the example other airlines shoud follow. Awesome job Delta."
Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Pros: "Delta flights are usually on time and the staff is always polite and helpful"
Cons: "Both my departure and arrival flight were delayed and I was not please with delay."
Pros: "The crew"
Cons: "The turbulence. Poor california git lits of smoke."
Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Pros: "Didn’t take three days to drive"
Cons: "Packed in like sardines"
Cons: "Food was just a snack"
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Cons: "Crowded seatibg"
Pros: "The flight crew made me feel like my daughter and I were part of the crew. They were so accommodating, professional and funny."
Cons: "I LOVED EVERYTHING ABOUT MY FLIGHT."
Cons: "Toilets space are below standards"
Pros: "Waited for me"
Cons: "Damaged my suitcase upon arrival"
Pros: "They waited for me as I was late"
Cons: "My suitcase was damage"
Pros: "Awesome customer service"
Cons: "No complaints"
Pros: "The workers."
Cons: "The selection on an incorrect plane that didn't fit the docking port"
Pros: "It was on time. Flight attendants were courteous. There were snacks."
Cons: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"
Cons: "Barking dogs. 4 around us! Middle seat."
Cons: "Plane too warm."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "The crew was good and attentive"
Cons: "The management was horrible, if you already knew the pilot was working extensive hours you could have had another pilot on standby just in case... I'm sure it would have been a lot cheaper and less of an inconvenient for everyone on the flight..."
Cons: "Flight attendant kept giving nasty looks to a little girl that has to keep going to the bathroom. She also served drinks and crossed over my face each time without even saying "Excuse me." She kept bumping me with the drink buggy and didn't say a word."
Pros: "Refer to my comments about flight from Chicago to Minneapolis."
Pros: "Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!"
Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."
Pros: "The customer service was great, the crew was great, the flight was great, everything was outstanding"
Cons: "There was no wifi"
Pros: "I loved the service provided by the flight attendants as as well as the gate attendant who poked, prodded and did what he could to ensure our already late flight took off before it got stuck waiting for a gate at LAX. Thanks to him and the work of the crew, not only did the flight leave ASAP, our flight arrived early."
Cons: "I didn't like that the monitor for my seat was on the fritz and inoperable, which became a huge issue because of what follows. Making matters exponentially worse was the roughly 30-minute delay we experienced when we landed. Although our flight arrived at LAX early - in spite of the late departure from SLC - we were left waiting for a gate and were forced to wait for a gate. Inexplicably, the AC was turned off and the passengers all began to virtually cook while stuck in our seats. Also, due to another asinine snafu (the grounds crew didn't push a flight far out enough and blocked our plane along with eight others, which delayed our flight further. Adding insult to injury, my baggage was over 30 minutes late, too."
Pros: "Delta is known to be one of the best airlines and they stand up to it in every flight."
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Pros: "Everything from boarding, service, arrival time and deplaining was smooth"
Pros: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Cons: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."
Pros: "People, your people were fantastic!"
Pros: "lie flat seats and linens were very comfortable"
Pros: "Seats were comfortable. The staff was friendly. All together a wonderful flight."
Pros: "We arrived safely."
Cons: "Unable to get seat assignments until check-in (overbooked); therefore, my wife and I sat in middle seats on different rows. Boarding is an exercise to continue the "caste system" between 1st class passengers and coach with the "priority boarding" line and the "general boarding" side of the turnstile...what a joke! Richard Anderson, CEO comes on the recording and tells us how great Delta is and then every Delta employee on the flight try to disprove his flowery speech. We paid $50 to pre check luggage then have to fight for a place in the overhead storage for a small backpack and a coat because of all the possessions priority passengers bring onboard. Thanks for the coke..."
"For a delayed flight, and one that most choose because of the amenities, no one apologized for the lack of amenities. A simple, “we are truly sorry” announced to everyone would have gone miles. Instead, the crew kept trying to almost conceal the total lack of available entertainment and even feign like it might “sort of work” until the last minute. I was traveling with my life partner, who intended upon and did work the whole flight (despite zero internet, even for the little time avail that we are aware of when traveling to/from PR), but also with a just turned 6 year old who had been looking forward to using “his own” screen for the last 2 weeks. Underwhelming to say the least. The crew’s apathy didn’t help."
Pros: "Excellent service."
Pros: "On time"
Cons: "Everything. Major delays lost vacation times"
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Cons: "Some of the crew had an attitude and the purchased WiFi did not work"
Cons: "Almost 4 hour delay."
Pros: "Crew helped us find new seats on board."
Cons: "American Airlines changed our seats after ticket purchase so that we were not sitting together. We chose seats at check-in in San Francisco so that we could sit together. When we landed in Miami we discovered our seats had been changed yet again and we were seated in different rows, middle seat!"
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Pros: "Crew was great!"
Cons: "Todo bien"
Pros: "Service from crew was fine"
Cons: "No delay! Got notification that our flight was one half hour earlier. Then boarded aircraft, and it had electrical problems. Delayed. We had to get off. Then board another aircraft."
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "Time of flight"
Cons: "Aircraft had no screen, old, uncomfortable"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Pros: "Reliability that your flight will not be cancelled. Punctuality."
Cons: "They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs."
Cons: "Seats and space"
Pros: "Turkey sandwich snd boarding went smoothly"
Cons: "There was no entertainment and since there is no WiFi for most of the flight due to being over water the flight seemed longer than what it actually was."
Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"
Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Pros: "USB Outlets are nice to have"
Cons: "Nothing was bad on this flight"
Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "The pilot was a riot, the flight was on time. Again, nothing wrong, nothing special. As it should be (if only we had more leg and seat room, and I am pretty streamline)."
Cons: "Super old planes, no had a tv."
Pros: "Crew was good."
Cons: "The television was in the aisle and couldn't be properly seen. Also there was no outlet charger. During boarding, even thou they called by group number, the crew allowed a queue in the front, making it confusing who was in line and who wasn't. Better wait till the end to board that get in that mess"
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Cons: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"
Pros: "Nothing. My fight from San Juan to Miami on Friday Oct. 7 was cancelled because of hurricane Matthews, since I didnot buy a roundtrip with AA they did not reimburse or offer me a credit for my returning flight. I contacted AA in two ocassions and both times their personnel were impersonal and even rude to me with the whole situation. I ended up losing $250 because of choosing American Airlines. I will do my best to avoid traveling with American ever again, and I will spread the word, as well. I felt robbed, so unfair."
Pros: "Friendly polite staff. Plane left and arrived on time."
Cons: "No have owned screen TV"
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"
Pros: "My window seat was all."
Cons: "I didn't get a call about the delay like other passengers, only an email at 7am as I was in line to check in for the 8:25am flight 395. The female crew members, a dark haired woman and a short blond haired woman both would have ignored me if the other two people seated by me did not also try to get their attention. The dark haired woman gave the guy next to me headphones and when I held out my hand she just looked at me and walked away as if she'd been called away. Which she hadn't she came back and started with the row immediately behind us and the guy next to me was nice enough to give me his. Also after nearly waiting 4 hours, 9 minutes before boarding we were given food vouchers and told to "run and hurry" and get food "to go" so most people didn't even bother using the vouchers because of that. I've had better flights with American Airlines, I just didn't know this one would be so poor. Definitely way below average expectations."
Cons: "Economy seats on United are always incredibly uncomfortable, but the timing of the flight, and our on-time departure and Earley landing could not have been better. We will certainly fly United again on this route!"
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Pros: "Friendly crew"
Cons: "Leaving crying babies at home..."
Pros: "Crew was very nice!!"
Cons: "Space on seat not comfortable for tall people"
Cons: "Seats could have been better. Very uncomfortable seats"
Cons: "Plane on time and it was very hot on the plane"
Cons: "Again, left stranded in SC."
Pros: "It was just okay"
Cons: "Nothing just flying in a smaller plane"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however."
Pros: "Service at business was good. Comfortable chairs and quiet cabin space."
Cons: "The gate experience due to long time between flights getting worst due to a departure delay."
Cons: "Maintnece delayed our flight for nearly 3 hours. We remained aboard the parked plan for this time span and not allowed to get off of plan."
Pros: "I wish travel miles automatically with my trip!"
Cons: "I didn't like to pay for my only registry luggage, i think that I would pay fo the second or more"
Pros: "EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints."
Cons: "Long TSA lines at EWR, but they moved."
Pros: "Friendly crew."
Cons: "Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none)."
Pros: "When the lady in the gate saw me almost dying of running all over the airport with my suitcase, she was very nice and comfort me."
Pros: "Nothing, The flight didn't happen"
Cons: "Waited for 6.5 hours for the flight to get cancelled and rescheduled for a week later."
Pros: "Crew was very nice"
Cons: "Sits are very uncomfortable"
Cons: "we took off over 1 hour late"
Pros: "Services , on time"
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "Food was ok"
Cons: "You don't have any free entertainment not even free music!!!"
Pros: "They gave me something to drink..."
Cons: "Didn't give us peanuts or any snack items and everything else had to be paid for which I think the pricing on those items were expensive that is abusive unacceptable and me as a military personnel I think there should be some kind of consideration in all those matters including paying for luggage $25..."
Pros: "Estaba supuesto ser un viaje barato y puntual"
Cons: "Pero no fue de esa manera yo soy un paciente esquizofrénico y padezco de vipolarida más tengo problema con el azúcar mas padezco de sleeping adnnea.y muchas otras condiciones.y mi vuelo no salió cuando. Tenía que salir.yo vivo en perth ambos y era muy difícil viajar para Mi en tren para luego tener que pasar todo lo que pase.deverian por lo menos recomendarme con algo desierta por todos mis inconvenientes."
Pros: "Free blankets for the long flight."
Cons: "Worst landing I've ever experienced on a plane. Had whiplash that gave me neck pains for several days after."
Pros: "Nothing at all."
Cons: "This flight was the worst experience I ever had. 7 hours delay with no compensation at all. I loss one day of my job. I called united customer service and they couldn't help me. I won't flight on united never again."
Pros: "Smooth boarding"
Cons: "No entertainment of any sort available unless paying."
Pros: "I very much enjoyed the male flight attendant in coach. He was fun, attentive and very interacting."
Cons: "I liked all but the seating. Even for coach is too small in my opinion. Pilot flew awesome."
Pros: "Flight was okay"
Cons: "Flight was almost 2 hrs delayed"
Cons: "Since united took over food court it is impossible to get breakfast. 30 minute wait at the kiosks, missing items at express, no coffee at Stromboli stand, another line to get coffee. 8:30 flight pulls out on time but doesn't leave for another 45 minutes, still posts as leaving on time."
Pros: "very helpful"
Pros: "The flight was fine. Crew was polite. No problems with that part."
Cons: "Tell me why it costs $470 to fly 1.5 hours from S.F. To Denver. Absurd! I flew from Denver to San Fran for $90, the same week. Never again!"
Pros: "The service & how comfortable I was."
Cons: "That you have to pay for everything but I guess now a days every airline is doing the same thing."
Cons: "Thr boarding process was a mess, a lot of people didn't even have seats assigned."
Pros: "The personal are very amability"
Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."
Cons: "I missed my second flight by 10 minutes due to a delay from my first flight and was only refunded a small portion luckily I found a good price with Jet Blue wich worked out better"
Pros: "United personal quickly found our bag location and made the arraingement to send it to us ASAP."
Cons: "The fact that the only bag we checked in with the airline did not arrived in our plane with out any warning what so ever."
Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"
Cons: "It took to long to board the flight"
Cons: "The airline is horrible.. Poor customer service"
Cons: "Comfortable and affordable!"
Pros: "What I like the most was that it was on time, also the crew was amicable."
Pros: "The flight it self was ok"
Cons: "The back and forth that I went thru between gate to gate and the last minute changes of the schedule"
Pros: "Everything! My grandparents needed special assistance with wheelchair and the crew was very helpful! They spoke Spanish and they were able to get a crew member to translate"
Cons: "Last row seats. Nothing of space, man seating next to me in the isle seat couldn't accomodate his legs inside the available space."
Pros: "Ride was ok. Both our flights from Chicago were delayed. No one tried to explain or offer any apology. No one offered to complete anything or offer coupons for meals. I thought that was extremely rude."
Cons: "See above. Very disappointed. There were four of us and my 76 year old father has health issues and was very uncomfortable."
Cons: "I never took this flight since the San Francisco flight got delayed that when I got to the gate to board the Washington flight. The gates closed on my face literally. Awesome trip.! (Sarcasm included)"
Pros: "The crew kept us feeling comfortable"
Cons: "Hated the security check in on the airport because of their lack of staff also hatted the flight we were delayed 3 hours"
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Cons: "More Comfortable seats"
Pros: "It was ok, one gets what one pays and I understand that."
Cons: "Some padding on the chairs would have been welcome."
Pros: "Check in was"
Cons: "Smoother ride to location"
Cons: "Nothing because everything is good."
Pros: "En realidad nada porque desde los empleados hasta las azafatas del avión brindan muy pésimo servicio"
Cons: "Todo Check in Empleados Meriendas Entretenimiento"
Cons: "Frontier is usually good, not this flight. Dirty and packed full, not clean at all."
Cons: "Covid prevention methods need to be fixed ASAP, I don't trust Frontier with my health safety. Everyone was cramped in the plane and there was not any space betweem seats like other airlines. The app did not work to pay for carryon and I had to pay $60 in the front desk."
Pros: "That was fun"
Cons: "The food in the airplane"
Pros: "The crew of the flight was good but the seat are no comfortable."
Cons: "Comfortable seats."
Pros: "Everything was perfect flight on time the baggage very fast and the flight was just 3:30 minutes smoother than u can ask!"
Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"
Cons: "Staff crabage"
Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"
Pros: "The crew was great, the chairs are uncomfortable."
Cons: "For the price it’s great."
Cons: "Plane was very late"
Cons: "Never happened, the flight was cancelled and never rebooked."
Cons: "The flight was delayed, it was a mess."
Pros: "Great flught for the price."
Cons: "Can’t complain."
Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"
Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."
Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"
Pros: "On time, new comfortable plane."
Pros: "No issues"
Cons: "Hardest most uncomfortable seats, ever!"
Pros: "The crew tried to make the delays suck less."
Cons: "Delays. Delays. Delays. And no communication with passengers. Flight boards were incorrect and the only information I could get was from the desk."
Pros: "SEAT was comfortable"
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Cons: "Las 2 horas de retraso del vuelo."
Cons: "The seats are very uncomfortable"
Pros: "Everything went well. No issues at all."
Cons: "Deplaning is slow. Should consider a rear deplaning procedure from back doors into tarmac and into terminal."
Pros: "Great service."
Cons: "Limited food"
Pros: "The flight was Very puntual, clean and nice personal in the round trip. I will recomend to my friends and I will flight again soon."
Pros: "El personal muy atento"
Cons: "Asientos un poco incómodos, no hay entretenimiento"
Pros: "No setbacks. On time departures. Arrival ahead of time."
Cons: "Food is quite limited."
Pros: "No cancellation. No delays. No problems with carry on placement on the aircraft. Good service from the flight attendant."
Cons: "No entertainment. Smaller room space."
Pros: "Found the flight attendants engaged and attentive to passenger needs. I thought they excelled. In my case they provided a box of tissues when they saw that I had a sneezing attack. It was so nice of them to come often to check. On time departure and arrival."
Cons: "Boarding all groups all of a sudden creates chaos outside of the gate and in the gang way a long line. Take it Despacito for the pleasure and enjoyment of all. After, all it does not delay departure times at all."
Pros: "No travel no more with Frontier! The y charge you for vou carry on bag! They Miserable!"
Cons: "Have to paid for my bag"
Pros: "Flight attendants were great and can't beat the price!"
Cons: "Flight was delayed for over 2 hours and did not once get an update from frontier staff on what was going on...nor did they apologize for the delay when we finally boarded."
Pros: "The counter person was nice & did a good job of giving us our options DUE TO FRONTIER CANCELING THE FLIGHT."
Cons: "I was told that Frontier could not help us find another airline and that the soonest they could get me on another flight was 5 DAYS. I was told if I could find another airline on my own that FRONTIER WOULD REFUND THE TICKET PRICE SINCE I DID NOTHING WRONG. I submitted for a refund and was denied the refund. WTF frontier whats going on??"
Pros: "Atleast they fly to Souix Falls"
Cons: "They closed the check in area 45 min. Before flight, thankfully everything was on our phones and it's a small airport so the TSA got us through so we could Chek in at the gate. 3+ hour delay for "maintenance issues" (found out it was a paperwork issue the plain was fine the whole time). We boarded, then after an hour we were let off the plain to go to the bar, which was closed but they reopened for us, but no food. We were starting to figure out if we needed to rent a car before the rental places closed. Finally got back on the plain, and got to Denver. Frontier send an apology letter with a 50 dollar credit, we spent more at the bar while we were waiting. Frontier is only good for last minute cheap flights then they nickel and dime you to death. Their customer service sucks, the last time I was on Southwest with a delayed flight, (only about an hour late and the plain was late coming into Denver) they gave us a 200 dollar voucher right then and there, apologized a ton, and gave anyone over 21 a free drink. I'll be sticking with southwest even if it cost a little more!"
Pros: "Boarding was quick and smooth"
Cons: "Entertainment: there was none."
Cons: "Well first our flight got delayed an hour and a half and then delayed another couple hours and then finally the flight was flat out cancelled till the next day which made us obviously miss our flight to portland that night and we had emergency prior engagements that we missed and a whole weekend we paid for that is now missed because we won't be getting to Portland until practically two days later assuming everything goes perfectly today. ( currently sitting in Sioux Falls airport)"
Airlines flying from South Dakota to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Caribbean
Masks required on board, masks provided on flights from South Dakota to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to Caribbean
Testing for antibodies, testing for symptoms for flights from South Dakota to Caribbean
Waiving of change fees. Search flexible flights from South Dakota to Caribbean