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I Liked modern airbus A320

Nothing

Tried to get a boarding pass 41 min instead of 45 min before my flight was to depart and was basically told I was out of luck and was forced to purchase a new ticket. No help or understanding from employees. The airport was empty and not busy at all. Will never bug another ticket with this airline and will encourage many to do the same. I'm sad that I even have to fly home with this awful company!

The baggage fee is outrageous Almost equal to the price of the flight Please do something about it

Unexceptable service.

Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update.

I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding.

Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport.

Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian

Quick trip and excellent pilot as it was quite turbulant

Flight crew was very nice and apologetic for all the possible hassle we had.

Boarding staff at the gate were rude, told customers they'd have to remove passengers from a flight they paid for to accommodate pilots that needed to reach a destination. Shows a lack of concern for the customer.

Good service. Friendly staff

A little noise flight because type of airplane but understandable

Very helpful personal, fun flying the props,

Nothing

54$ just to check a bag. And don’t have WiFi, you have to pay for a soda and the chairs don’t recline.

The baggage fee is outrageous Almost equal to the price of the flight Please do something about it

Unexceptable service.

Understand the economy flights but to few people to death and charge for every single thing. My question is we are purchasing a ticket for a seat. Why charge extra to pick a seat. What makes a difference if your computer picks it or I pick it. I understand if their larger seat etc... but if it's a regular economy seat no charge should be charged.

The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta.

Excellent support from all the Delta associaties

.

Late as usual

The worst flight. Got delayed and didn’t even end up on this flight. Got stuck in Houston for 20 hours. United is a horrible airlines

No surprises, boarding, friendly plane staff, carry on so didn’t have to worry about baggage issues , on-time

Pilots flying: the plane would turn or ascend/descend in such a way that I felt that I was going to pass out. I was not intoxlcated nor did i experience it on my previous flight nor the majority of this flight unless maneuvering was occurring. Also, again, worthless wifi

Comfort, service and entertainment

Flight was not on time and delayed by 2 hours.

Boarding, no surprises, flight: comfortable take off, flight, landing, coffee, on-time, carry-on baggage

WiFi didn’t work at all (had it connected but it was too slow)

Unexceptable service.

Never again. I'll take a boat before I ever fly with Spirit.

Nothing

Tried to get a boarding pass 41 min instead of 45 min before my flight was to depart and was basically told I was out of luck and was forced to purchase a new ticket. No help or understanding from employees. The airport was empty and not busy at all. Will never bug another ticket with this airline and will encourage many to do the same. I'm sad that I even have to fly home with this awful company!

On time

No space, seat not comfortable

Nothing

54$ just to check a bag. And don’t have WiFi, you have to pay for a soda and the chairs don’t recline.

Never again. I'll take a boat before I ever fly with Spirit.

Unexceptable service.

Nothing

Tried to get a boarding pass 41 min instead of 45 min before my flight was to depart and was basically told I was out of luck and was forced to purchase a new ticket. No help or understanding from employees. The airport was empty and not busy at all. Will never bug another ticket with this airline and will encourage many to do the same. I'm sad that I even have to fly home with this awful company!

lost time and monies...and opportunities.

the plane looked new and clean

the leg space

Departure on time, arriving on time. Great flight

Everything went to plan no delays, or drama.

Nothing

Not good my carry on bag they send it under and they said I get it at my final destination

Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Fast

Terrible rough landing for no reason

the plane looked new and clean

the leg space

On time

No space, seat not comfortable

Nothing

Such a poor customer service. Last minute 'delays' (as usual) but this last time was because the pilot's limo didn't show up in time to pick them up. They got to our flight an hr later. On top of this there was nothing offered by the airline to re-compensate for their mistake. They continue to charge for carry-ons, etc ...

I Liked modern airbus A320

Absolutely nothing

Why do I have to pat almost $60 for a carry on luggage. Can you fly without your toothbrush. Makes no sense.

On time

No space, seat not comfortable

Never again. I'll take a boat before I ever fly with Spirit.

I Liked modern airbus A320

I wouldn't know because I never got on it. Flight was delayed which made me miss the connecting flight so they shuttled me to Orlando airport ( 2 hour ride) to wait 4 hours at Orlando, for that flight to also be delayed. NEVER AGAIN IN. MY. LIFE.

I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding.

Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport.

Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Departure on time, arriving on time. Great flight

Nothing

Not good my carry on bag they send it under and they said I get it at my final destination

Good service. Friendly staff

A little noise flight because type of airplane but understandable

The price was good and flight was quick

In the back, the plane smelled like the toilet had overflown.

I will be filing a formal grievance

The woman at check-in to get my boarding pass at TPA was nice. Our flight attendant was very nice as well.

There was no real sign pointing towards were my gate was. Additionally the flight was boarding late and no announcements were made. Also, I didn't know the airplane was that small. The workers at the gate seemed very uninterested in being there as well and had a very "whatever" attitude. We had a lot turbulence but that's something you can't control.

I wouldn't know because I never got on it. Flight was delayed which made me miss the connecting flight so they shuttled me to Orlando airport ( 2 hour ride) to wait 4 hours at Orlando, for that flight to also be delayed. NEVER AGAIN IN. MY. LIFE.

Absolutely nothing

Why do I have to pat almost $60 for a carry on luggage. Can you fly without your toothbrush. Makes no sense.

Nothing

Such a poor customer service. Last minute 'delays' (as usual) but this last time was because the pilot's limo didn't show up in time to pick them up. They got to our flight an hr later. On top of this there was nothing offered by the airline to re-compensate for their mistake. They continue to charge for carry-ons, etc ...

I Liked modern airbus A320

Excellent support from all the Delta associaties

To many screaming kids

Food and entertainment not applicable

The Delta staff in the Augusta airport seemed to have a hard time with getting people boarded - the instructions for what zone was being boarded and who could take what baggage or who was going to need to gate check bags was... not good.

Nothing

Not good my carry on bag they send it under and they said I get it at my final destination

Delays

Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Departure on time, arriving on time. Great flight

I love the convenience of the airline. This is my third time flying Silver Airways due to the direct flight into Key West. The staff is always friendly throughout the boarding and flying process.

I was disappointed that using TSA Pre Check was not an option for Silver Airways. There's no entertainment or snacks and the price is similar to other airlines. Seats were not comfortable.

Everything

On-Time departure for both flights

Flight to and from destination was delayed by hours.